The consumerization of work goes
beyond IT and devices; workflow,
behavior and expectations mimic real-
world apps like Snapchat, Uber,
Digital employees and customers
think, act and expect differently. They
want every business to feel, serve
and work just like their favorite apps.
Enterprise software will start to mimic
consumer apps and ultimately
reshape the role of IT and the
processes it manages to support
employees. Slack is just the beginning
of an enterprise renaissance that
doesn’t just change tech – it changes
how companies (and people) work.