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Conversion 
Optimization 
Brant 
Bell 
@codeimprov 
codeimprov.com
What 
is 
Conversion 
Optimization? 
Boring 
Definition: 
“The 
method 
of 
creating 
an 
experience 
for 
a 
website 
or 
landing 
page 
visitor 
with 
the 
goal 
of 
increasing 
the 
percentage 
of 
visitors 
that 
convert 
into 
customers.”
What 
it 
really 
means… 
Analyze 
Measure 
Content, 
User 
Needs, 
Usability, 
Media 
Business 
Goals, 
KPIs, 
Benchmarking, 
Analytics, 
Surveys 
Optimize Test 
Develop 
Plan, 
Prioritize, 
Dashboard, 
Process 
Landing 
Pages, 
Segmentation, 
Remarketing, 
CTA, 
Navigation
What 
is 
Your 
End 
Goal? 
• What 
is 
your 
end 
goal? 
– Sales 
– Clients 
– Referrals 
– Traffic 
– Clicks 
– Comments 
– All 
of 
the 
above?
Why 
a 
proper 
sales 
funnel 
is 
key…
Common 
Conversion 
Issues 
• Can 
get 
traffic, 
but 
not 
sales 
(lack 
of 
products, 
no 
strategy, 
not 
offering 
opt-­‐ins) 
• Can 
get 
sales, 
but 
very 
little 
traffic 
(no 
social 
media 
presence, 
word 
of 
mouth 
referrals, 
no 
reach) 
• Crickets 
– 
no 
sales, 
no 
traffic 
(lack 
of 
direction, 
no 
targeted 
niche 
or 
audience, 
confusing 
messaging)
The 
Truth 
Hurts 
(Step 
1: 
Analyze) 
• Website 
Audit 
• Who, 
what, 
when, 
why 
and 
how? 
• K.I.S.S. 
method 
• Home 
page 
squint 
test 
• Is 
your 
messaging 
on 
target 
with 
your 
goals? 
• Check 
the 
analytics 
– 
are 
your 
key 
pages 
performing 
or 
underperforming 
and 
why? 
• Make 
ch-­‐ch-­‐changes!
FACEBOOK ADVERTISING: 7 TIPS TO FIX 
COMMON MISTAKES WITH FACEBOOK ADS 
Nishant Bhardwaj 
8
! 	# 


 
$
%'	
( 
From Last 
Corporate day to 
a month of 5k 
The 5 steps I took to make it happen. 
THE FREELANCE TO 
FREEDOM PROJECT 
1 
Presented by 
5THAT YOU PROBABLY AREN’T USING 
TECHNIQUES FOR 
LEAD MANAGEMENT 
SUCCESS 
1 
TOP 10 REVENUE SECRETS FROM 7 FIGURE BUSINESSES www.digitaltriggers.io 
Overview 
Nishant has personally spent over 
$100k in Facebook ads. Testing that 
many campaigns has taught him a few 
cornerstones of good facebooks ads and 
tactics that work again and again. He 
focuses on some of the top mistakes he 
sees being made with Facebook Ads. 
Lack of Buyer Intent 
The biggest mistake anybody makes, is 
not knowing the distinction between 
Fb Ads and Google Ads. With Facebook 
Advertising, there’s no buyer intent. 
We have to make sure to capture their 
attention and hopefully drive them 
towards sale. Our goal is not to sell 
on Facebook. Most people make that 
mistake. They try to sell on Facebook 
which is not the way to do it. Your goal 
should be just get the person on your 
website or on your page. 
Few marketers spent over hundred 
thousand dollars in just Facebook Ads. 
After doing all these different trackings 
and testings, we know for a fact that 
images and headlines are most important. 
Invest In a Good Image 
Images are the most important aspects of 
marketing on Facebook. The image might 
be too generic or not congruent with the 
actual message. People are seeing the 
same generic stuff over and over. They 
see plenty of uninteresting stuff and they 
aren’t going to click. You have to have 
something that captures their attention 
and is still congruent. My advice would be 
invest in a good image, even if it means 
hiring somebody to do the ad image or 
buying the images. 
WITH FACEBOOK ADVERTISING, 
THERE’S NO BUYER INTENT. WE 
HAVE TO MAKE SURE TO CAPTURE 
THEIR ATTENTION AND HOPEFULLY 
DRIVE THEM TOWARDS SALE. 
Shortstack 
Jon Loomer 
SHORTSTACK 
Lead 
Magnet 
Examples
Lead 
Magnets 
Can 
Include: 
• E-­‐book/whitepaper 
• Cheatsheet 
• Swipe 
files 
• Video 
training/webinar 
• Free 
trials/demos/coupons 
• Example 
chapters/Slideshare 
material 
• Provide 
some 
sort 
of 
incentivized 
VALUE
Lead 
Magnets 
are 
Your 
BFF 
• Make 
something 
of 
value 
 
give 
it 
away 
for 
free* 
• Free 
= 
email 
address
Where 
Do 
You 
Put 
Lead 
Magnets? 
• EVERYWHERE 
– Top 
of 
every 
page 
(Hello 
Bar) 
– Home 
page 
(Lead 
Pages) 
– Sidebar 
(OptinMonster) 
Bonus 
areas: 
-­‐ 
Exit 
intent 
placement 
-­‐ 
Within 
each 
post 
(at 
the 
bottom) 
-­‐ 
Within 
each 
post 
(scroll 
50% 
down)
12
Testing 
1, 
2, 
3, 
4, 
5, 
6 
• Test 
everything 
and 
then 
test 
it 
all 
again 
• Create 
split 
tests 
(A/B 
test) 
• Test 
lead 
magnets, 
headlines, 
landing 
pages, 
Facebook 
ads, 
copywriting 
• If 
something 
isn’t 
working 
don’t 
force 
it 
– 
change 
it 
up 
instead. 
Change 
colors, 
imagery, 
etc 
and 
retest 
• Remember, 
testing 
is 
not 
there 
to 
prove 
an 
idea 
works, 
but 
to 
assess 
whether 
it 
works
Stir 
in 
Social 
Media 
• Showcase 
your 
expertise 
and 
provide 
value 
(DON’T 
try 
to 
sell 
directly 
to 
your 
fans) 
• RIP 
Like 
gating 
• Build 
anticipation: 
give 
testimonials 
or 
video 
explanations 
of 
why 
what 
you’re 
doing 
is 
important 
or 
beneficial 
• Reminder: 
People 
don’t 
browse 
their 
newsfeed 
hoping 
to 
see 
content 
from 
your 
business
Visual 
Sales 
Funnel
Sales 
Funnels 
101 
-­‐ 
Optimize 
• Combine 
your 
opt-­‐ins 
with 
your 
social 
media 
messaging 
to 
drive 
traffic 
to 
a 
landing 
page 
(not 
checkout 
page) 
• Demonstrate 
the 
benefits 
• Let 
the 
user 
know 
exactly 
what 
they 
get 
and 
how 
they 
get 
it 
(hint: 
make 
it 
as 
easy 
as 
possible) 
• It 
depends 
where 
you’re 
at 
in 
the 
funnel…
Sales 
Funnel 
Process 
• Attract 
à Awareness 
à Interest 
• Engage 
à Consideration 
à Value 
• Capture 
à Preference 
à Product 
Fit 
• Nurture 
à Action 
à Decision 
• Convert 
à Loyalty 
à Cost 
Justification 
• Measure
18
Sales 
Funnels 
102 
• The 
freebie 
hook 
(email 
for 
you, 
no 
risk 
for 
users) 
• The 
small 
ask 
(the 
introductory 
discount 
allows 
you 
to 
make 
some 
money, 
low 
risk 
for 
users) 
• The 
established 
marketer 
(bigger 
ticket 
items 
like 
training 
courses 
 
monthly 
memberships 
with 
higher 
pricing, 
medium 
risk 
for 
users) 
• The 
guru 
(greatest 
perceived 
value 
for 
big 
ticket 
items 
with 
high 
risk 
for 
users)
Funnels 
Develop 
Leaks 
• Follow 
the 
natural 
order 
– 
it 
doesn’t 
matter 
if 
your 
product 
is 
the 
best 
thing 
ever 
if 
you 
sell 
it 
for 
$497 
to 
people 
you 
don’t 
know 
• Establish 
TRUST 
by 
providing 
value 
(remember 
the 
freebies 
and 
opt-­‐ins) 
• Offer 
guarantees, 
BBB 
and/or 
VeriSign 
logos 
• Get 
them 
on 
that 
email 
list 
which 
should 
now 
be 
growing 
at 
a 
steady 
pace…
Email 
Service 
Providers 
• Get 
one: 
-­‐ 
Mailchimp, 
Aweber, 
GetResponse, 
Constant 
Contact, 
MadMimi 
You’ll 
need 
it 
to 
carry 
out 
your 
conversion 
goals!
Email 
Marketing 
is 
King 
• No, 
really…a 
large 
email 
list 
is 
like 
gold 
for 
online 
marketers/businesses 
• Email 
are 
prized 
possessions, 
10x 
better 
than 
a 
page 
like 
on 
a 
Facebook 
fan 
page 
• Why? 
• Direct 
connections, 
don’t 
have 
to 
pay 
to 
reach 
them, 
audience 
is 
already 
engaged, 
email 
isn’t 
going 
to 
fold 
or 
be 
bought 
out 
22
Autoresponders 
• Still 
give 
the 
user 
what 
they 
expect, 
but 
here’s 
your 
opportunity 
to 
really 
stick 
out. 
• Make 
them 
unique. 
Give 
an 
additional 
bonus 
or 
guarantee. 
Something 
they 
aren’t 
expecting 
and 
will 
keep 
the 
email 
in 
their 
inbox 
and 
not 
unsubscribe. 
• No 
more 
than 
2-­‐3 
emails 
a 
week: 
latest 
tips, 
success 
stories 
and 
value, 
value, 
value!
24 
Example 
Autoresponder 
Timeframe 
Calendar
Drip 
Email 
Campaigns 
• So 
you 
have 
a 
user’s 
email 
address? 
Now 
what? 
• Drip 
content 
and 
alternate 
your 
messaging. 
Segment 
your 
list 
based 
on 
those 
that 
have 
made 
purchases 
and 
those 
that 
haven’t. 
• Customers 
might 
have 
to 
see 
a 
message 
7+ 
times 
before 
making 
an 
eventual 
purchase. 
• Don’t 
be 
sleazy 
and 
don’t 
give 
up! 
• Split 
test 
and 
make 
changes 
here 
also.
Make 
Users 
Feel 
Appreciated 
• Share 
tips, 
facts, 
infographics, 
videos 
• Use 
the 
same 
brand 
voice 
for 
all 
your 
material 
• What’s 
the 
value 
of 
one 
sale 
compared 
to 
that 
of 
a 
lifetime 
customer? 
• Always 
add 
to 
the 
conversation 
and 
help 
out 
when 
possible: 
Facebook 
groups, 
LinkedIn 
groups, 
Google+ 
communities
27 
Facebook 
Group 
LinkedIn 
Group 
Google+ 
Communities
X-­‐Factors 
• Social 
media 
activity 
– Facebook 
ads 
and 
retargeting 
(Jon 
Loomer) 
– Blog 
posts 
and 
expanding 
your 
network 
(JustRetweet, 
Triberr) 
Website 
– Choosing 
the 
right 
look/template 
(Themeforest) 
– Timely 
and 
relevant 
posts 
directed 
to 
the 
right 
audience 
(Buzzsumo)
Measurements, 
Pt. 
1 
• Measure 
every 
step 
of 
the 
process; 
how 
many 
steps 
does 
it 
take 
to 
get 
users 
where 
you 
want? 
• Business 
goals 
– 
you 
can’t 
manage 
what 
you 
can’t 
measure 
(lead 
generation, 
downloads) 
• KPI’s 
– 
don’t 
put 
an 
emphasis 
on 
FB 
likes! 
• Distribute 
surveys 
• Web 
analytics 
– 
goals, 
content 
pages, 
referrals, 
search 
terms, 
bounce 
rate, 
duration, 
etc.
30
31
32
33

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Conversion Optimization and Lead Magnets

  • 1. Conversion Optimization Brant Bell @codeimprov codeimprov.com
  • 2. What is Conversion Optimization? Boring Definition: “The method of creating an experience for a website or landing page visitor with the goal of increasing the percentage of visitors that convert into customers.”
  • 3. What it really means… Analyze Measure Content, User Needs, Usability, Media Business Goals, KPIs, Benchmarking, Analytics, Surveys Optimize Test Develop Plan, Prioritize, Dashboard, Process Landing Pages, Segmentation, Remarketing, CTA, Navigation
  • 4. What is Your End Goal? • What is your end goal? – Sales – Clients – Referrals – Traffic – Clicks – Comments – All of the above?
  • 5. Why a proper sales funnel is key…
  • 6. Common Conversion Issues • Can get traffic, but not sales (lack of products, no strategy, not offering opt-­‐ins) • Can get sales, but very little traffic (no social media presence, word of mouth referrals, no reach) • Crickets – no sales, no traffic (lack of direction, no targeted niche or audience, confusing messaging)
  • 7. The Truth Hurts (Step 1: Analyze) • Website Audit • Who, what, when, why and how? • K.I.S.S. method • Home page squint test • Is your messaging on target with your goals? • Check the analytics – are your key pages performing or underperforming and why? • Make ch-­‐ch-­‐changes!
  • 8. FACEBOOK ADVERTISING: 7 TIPS TO FIX COMMON MISTAKES WITH FACEBOOK ADS Nishant Bhardwaj 8
  • 9.
  • 10.
  • 11. ! # $
  • 12. %' ( From Last Corporate day to a month of 5k The 5 steps I took to make it happen. THE FREELANCE TO FREEDOM PROJECT 1 Presented by 5THAT YOU PROBABLY AREN’T USING TECHNIQUES FOR LEAD MANAGEMENT SUCCESS 1 TOP 10 REVENUE SECRETS FROM 7 FIGURE BUSINESSES www.digitaltriggers.io Overview Nishant has personally spent over $100k in Facebook ads. Testing that many campaigns has taught him a few cornerstones of good facebooks ads and tactics that work again and again. He focuses on some of the top mistakes he sees being made with Facebook Ads. Lack of Buyer Intent The biggest mistake anybody makes, is not knowing the distinction between Fb Ads and Google Ads. With Facebook Advertising, there’s no buyer intent. We have to make sure to capture their attention and hopefully drive them towards sale. Our goal is not to sell on Facebook. Most people make that mistake. They try to sell on Facebook which is not the way to do it. Your goal should be just get the person on your website or on your page. Few marketers spent over hundred thousand dollars in just Facebook Ads. After doing all these different trackings and testings, we know for a fact that images and headlines are most important. Invest In a Good Image Images are the most important aspects of marketing on Facebook. The image might be too generic or not congruent with the actual message. People are seeing the same generic stuff over and over. They see plenty of uninteresting stuff and they aren’t going to click. You have to have something that captures their attention and is still congruent. My advice would be invest in a good image, even if it means hiring somebody to do the ad image or buying the images. WITH FACEBOOK ADVERTISING, THERE’S NO BUYER INTENT. WE HAVE TO MAKE SURE TO CAPTURE THEIR ATTENTION AND HOPEFULLY DRIVE THEM TOWARDS SALE. Shortstack Jon Loomer SHORTSTACK Lead Magnet Examples
  • 13. Lead Magnets Can Include: • E-­‐book/whitepaper • Cheatsheet • Swipe files • Video training/webinar • Free trials/demos/coupons • Example chapters/Slideshare material • Provide some sort of incentivized VALUE
  • 14. Lead Magnets are Your BFF • Make something of value give it away for free* • Free = email address
  • 15. Where Do You Put Lead Magnets? • EVERYWHERE – Top of every page (Hello Bar) – Home page (Lead Pages) – Sidebar (OptinMonster) Bonus areas: -­‐ Exit intent placement -­‐ Within each post (at the bottom) -­‐ Within each post (scroll 50% down)
  • 16. 12
  • 17. Testing 1, 2, 3, 4, 5, 6 • Test everything and then test it all again • Create split tests (A/B test) • Test lead magnets, headlines, landing pages, Facebook ads, copywriting • If something isn’t working don’t force it – change it up instead. Change colors, imagery, etc and retest • Remember, testing is not there to prove an idea works, but to assess whether it works
  • 18. Stir in Social Media • Showcase your expertise and provide value (DON’T try to sell directly to your fans) • RIP Like gating • Build anticipation: give testimonials or video explanations of why what you’re doing is important or beneficial • Reminder: People don’t browse their newsfeed hoping to see content from your business
  • 20. Sales Funnels 101 -­‐ Optimize • Combine your opt-­‐ins with your social media messaging to drive traffic to a landing page (not checkout page) • Demonstrate the benefits • Let the user know exactly what they get and how they get it (hint: make it as easy as possible) • It depends where you’re at in the funnel…
  • 21. Sales Funnel Process • Attract à Awareness à Interest • Engage à Consideration à Value • Capture à Preference à Product Fit • Nurture à Action à Decision • Convert à Loyalty à Cost Justification • Measure
  • 22. 18
  • 23. Sales Funnels 102 • The freebie hook (email for you, no risk for users) • The small ask (the introductory discount allows you to make some money, low risk for users) • The established marketer (bigger ticket items like training courses monthly memberships with higher pricing, medium risk for users) • The guru (greatest perceived value for big ticket items with high risk for users)
  • 24. Funnels Develop Leaks • Follow the natural order – it doesn’t matter if your product is the best thing ever if you sell it for $497 to people you don’t know • Establish TRUST by providing value (remember the freebies and opt-­‐ins) • Offer guarantees, BBB and/or VeriSign logos • Get them on that email list which should now be growing at a steady pace…
  • 25. Email Service Providers • Get one: -­‐ Mailchimp, Aweber, GetResponse, Constant Contact, MadMimi You’ll need it to carry out your conversion goals!
  • 26. Email Marketing is King • No, really…a large email list is like gold for online marketers/businesses • Email are prized possessions, 10x better than a page like on a Facebook fan page • Why? • Direct connections, don’t have to pay to reach them, audience is already engaged, email isn’t going to fold or be bought out 22
  • 27. Autoresponders • Still give the user what they expect, but here’s your opportunity to really stick out. • Make them unique. Give an additional bonus or guarantee. Something they aren’t expecting and will keep the email in their inbox and not unsubscribe. • No more than 2-­‐3 emails a week: latest tips, success stories and value, value, value!
  • 28. 24 Example Autoresponder Timeframe Calendar
  • 29. Drip Email Campaigns • So you have a user’s email address? Now what? • Drip content and alternate your messaging. Segment your list based on those that have made purchases and those that haven’t. • Customers might have to see a message 7+ times before making an eventual purchase. • Don’t be sleazy and don’t give up! • Split test and make changes here also.
  • 30. Make Users Feel Appreciated • Share tips, facts, infographics, videos • Use the same brand voice for all your material • What’s the value of one sale compared to that of a lifetime customer? • Always add to the conversation and help out when possible: Facebook groups, LinkedIn groups, Google+ communities
  • 31. 27 Facebook Group LinkedIn Group Google+ Communities
  • 32. X-­‐Factors • Social media activity – Facebook ads and retargeting (Jon Loomer) – Blog posts and expanding your network (JustRetweet, Triberr) Website – Choosing the right look/template (Themeforest) – Timely and relevant posts directed to the right audience (Buzzsumo)
  • 33. Measurements, Pt. 1 • Measure every step of the process; how many steps does it take to get users where you want? • Business goals – you can’t manage what you can’t measure (lead generation, downloads) • KPI’s – don’t put an emphasis on FB likes! • Distribute surveys • Web analytics – goals, content pages, referrals, search terms, bounce rate, duration, etc.
  • 34. 30
  • 35. 31
  • 36. 32
  • 37. 33
  • 38. 34
  • 39. Measurements, Pt. 2 • Breakdown your funnel analysis; fix leaks • Align keywords, landing pages, calls-­‐to-­‐action • Mining search data; what are users looking for? • Integrate user testing and analytics (eye tracking, heat maps) • Check email open rates and clickthroughs • How can the user experience improve?
  • 40. Make Your Website Engaging • What is you site used for and can users achieve your intended goal? • Study pages with low bounce rates and examine what makes the page so effective. • Lack of time, resources? Get creative with automation (Hootsuite, Buffer) • Take your time and do things the right way. Build trust, provide value, repeat!
  • 41. Questions? Visit codeimprov.com for more social media tips, Wordpress tricks and graphic/web design tutorials.