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How to: Use SMM for campaign tracking
Joel Windels
Marketing Manager, EMEA
joel@brandwatch.com | @linkyeah
Kelly Autenrieth
Technical Trainer
kelly@brandwatch.com
• Tracking campaigns in the social media age
• Going beyond counting mentions
• Live demo of Brandwatch – categories and rules
Coming Up
2 © 2014 Brandwatch.com
Don’t be shy/
We’d love your participation
© 2014 Brandwatch.com
• Ask questions in
the session chat
• Tweet about our
discussion:
A copy of this presentation and a recording
of this webinar will be made available after
the webinar
3
Campaigns
in the social
media age
4
5 © 2014 Brandwatch.com
What is a campaign?
6 © 2014 Brandwatch.com
Commercials
H&M USA @hmusa
“All smiles from the first in
line! We open our
#HMTSQ store in less
than 3 hours!”
© 2014 Brandwatch.com7
Hashtags, emails, competitions etc.
© 2014 Brandwatch.com8
Celebrities lying down
9 © 2014 Brandwatch.com
1 2
Conversation about H&M online
© 2014 Brandwatch.com10
1 2
1
2
Celebrity peaks
11 © 2014 Brandwatch.com
Just the relevant mentions
12 © 2014 Brandwatch.com
Celebrity mentions by volume
13 © 2014 Brandwatch.com
Multi-lingual data
14 © 2014 Brandwatch.com
Impact of celebrities by region
15
Sentiment analysis
© 2014 Brandwatch.com
16 © 2014 Brandwatch.com
Sentiment analysis
17 © 2014 Brandwatch.com
Intent to purchase
18 © 2014 Brandwatch.com
Intent to purchase
How to measure
campaigns in
Brandwatch
19
Fiat 500L: Global Ad Campaign
© 2014 Brandwatch.com20
Q&A
21
22 © 2014 Brandwatch.com

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