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productive games
How game mechanics steers user behavior




  kevin lim / cyberculturalist / 25th sept 2009
             /                  /
Michael Heilemann’s 25 Most Influential Games
     http://www.flickr.com/photos/heilemann/5013484/
http://www.flickr.com/photos/anarbol/3944027663/
I'm interested in how
game mechanics acts
as a form of
architecture that
doesn't necessary
focus on restriction,
but rather stimulates
specific behaviors.
From video games to
real-world settings
such as classrooms,
we can be steered
towards socially
productive ends, e.g.
to override tragedy
of the commons
Why this is interesting...
WTF consists of...
a crazy collection of
addictive mini-games
drive the player to
perform trivial tasks
in pursuit of the
almighty dollar.
Real-life consists of...
                                     a tired collection of
                                     boring mini-games
                                     drive the player to
                                     perform trivial tasks
                                     in pursuit of the
                                     almighty dollar.
Photo by flickr user: kenyee, 2004
Why?
doesn’t have to be boring.
our social responsibility
  to make things fun.
examples of fun
in boring places!
Passively Multiplayer Online Game
   pmog.com (now thenethernet.com)
making house / work chores fun... chorewars.com
http://www.nytimes.com/2009/01/31/science/earth/31compete.html
ok how the heck
 do I create fun?
What makes popular social platforms addictive?
Visible Scoreboard




To motivate student blogging communities, I tried using
        Amy Jo Kim's game mechanics (2006)
Photo by flickr user: Nemo's great uncle (Aug, 2008)



Amy Jo Kim explained game mechanics
 with how Frequent Flyer Miles work
Using Game Mechanics
                    Five Game Mechanics
                    1. Collecting
                    2. Earning Points
Amy Jo Kim
                    3. Feedback
Creative Director
ShuffleBrain        4. Exchanges
                    5. Customization
Using Game Mechanics
                    “I see a game mechanics
                    working well on sites like
                    YouTube, Yelp, Twitter, and
                    Flickster. [...] like points,
Amy Jo Kim          leaderboards, level-ups,
Creative Director
ShuffleBrain
                    social exchanges, and
                    customization to a strong
                    core experience.”
1. Earning Points
       Amy Jo Kim’s idea was in the
       presence of a scoring mechanism.

       Established a blogging leaderboard
       via technorati.com authority
       ranking algorithm.

       Provide our students a basic
       measure of how they were doing
       against one another.

       Students also given weekly audits
       of the class overall performance.
2. Collecting Things




For quality blog posts, students earned weekly awards.
Variety of awards promotes diverse behaviors (e.g. Early Birdie)
Awards can be traded for extra credits or the ability to gain
“immunity” from extra assignments.
3. Feedback
      Comments and trackback
      allow students to understand
      the quality of the blog and
      wiki contribution.

      Students are given the
      opportunity to improve on
      posts if they have not reached
      the assignment deadline.

      Accessibility of feedback
      allows students to accelerate
      mastery in each week’s theme.
4. Customization
          Students instinctively
          personalized their blogs by
          the first week of use.

          Low level: Blog templates

          High level: Sidebar widgets

          Social Objects
          personal photos
          favorite music
          branding
          chat box
5. Exchanges




To track the layers of interaction, we visually aggregated
RSS feeds of their blogs and wikis using Net vibes.com
Amy Jo Kim’s Community Building on the Web (Peachpit, 2000)
Explicit
Game mechanics
foursquare iPhone app
location-aware gaming with virtual & real-world rewards
Whiffies Fried Pies
food trucks on t witter
Foursquare aims to encourage people to explore
 their neighborhoods and then reward people
  for doing so. We do this by combining our
 friend-finder and social city guide elements
with game mechanics - our users earn points,
win mayorships and unlock badges for trying
   new places and revisiting old favorites.

          http://foursquare.com/businesses/
Implicit
                                                    Game mechanics
Fast Company: The Kid Who Made Obama President (April 2009)
         http://www.fastcompany.com/magazine/134/boy-wonder.html
obama by BohPhoto                                         Change Has Come to America by Tony the Misfit




          No. of “Obama” photos on
            Flickr.com = 660,315


                A Vision for America by Tony the Misfit                   Jan08 378 by Lord Jim
No. of “Obama” videos on
 Youtube.com = 495,000
14K gold Obama YES WE CAN
                                               pendant by strandbyme




                                                                            Obama Rocks print by toastmania



            No. of handmade “Obama”
            items on Etsy.com = 2774
                                      peth
  Barack Obama painting by Robin Huds

                                                                            Obama Inspired Lim
                                                                         BATMOBAMA and R       ited Edition
                                                                                         OBIDEN Giclee Prin
                                                                                   by PaulyPants            ts


Obama Necklace DESIGNER                         Obama NEW ERA T-shirt
     by LePhotique                                 by 57thirtythree
Ladder of citizen participation




Arnstein, Sherry R. "A Ladder of Citizen Participation," JAIP, Vol. 35, No. 4, July 1969
 http://lithgow-schmidt.dk/sherry-arnstein/ladder-of-citizen-participation.html
Social Technographics Ladder




Social Technographics Ladder from Groundswell, Forrester Research (2008)
http://blogs.forrester.com/groundswell/2007/04/forresters_new_.html
Tiers of Social Media Engagement
                                                Recruit others to donate
        ADVOCATE                               Create a group
                                               Host an event

                                          Post pictures/videos
      SOCIAL                             Write a blog post
                                        Join a group

                                  Create a profile
PERSONAL                          Post a comment
                                 Make a donation
                               Sign up for e-mail/SMS
                              Friend on social networks

             “Barack Obama’s Social Media Toolkit” by Monte Lutz (Feb 2009)
 http://www.slideshare.net/montelutz/social-pulpit-barack-obamas-social-media-toolkit
Thank you
Reach me at @brainopera or http://theory.isthereason.com
Questions?

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How game mechanics steer user behavior

  • 1. productive games How game mechanics steers user behavior kevin lim / cyberculturalist / 25th sept 2009 / /
  • 2. Michael Heilemann’s 25 Most Influential Games http://www.flickr.com/photos/heilemann/5013484/
  • 3.
  • 5. I'm interested in how game mechanics acts as a form of architecture that doesn't necessary focus on restriction, but rather stimulates specific behaviors.
  • 6. From video games to real-world settings such as classrooms, we can be steered towards socially productive ends, e.g. to override tragedy of the commons
  • 7. Why this is interesting...
  • 8. WTF consists of... a crazy collection of addictive mini-games drive the player to perform trivial tasks in pursuit of the almighty dollar.
  • 9. Real-life consists of... a tired collection of boring mini-games drive the player to perform trivial tasks in pursuit of the almighty dollar. Photo by flickr user: kenyee, 2004
  • 10. Why?
  • 11. doesn’t have to be boring.
  • 12. our social responsibility to make things fun.
  • 13. examples of fun in boring places!
  • 14. Passively Multiplayer Online Game pmog.com (now thenethernet.com)
  • 15.
  • 16. making house / work chores fun... chorewars.com
  • 17.
  • 18.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. ok how the heck do I create fun?
  • 25. What makes popular social platforms addictive?
  • 26. Visible Scoreboard To motivate student blogging communities, I tried using Amy Jo Kim's game mechanics (2006)
  • 27. Photo by flickr user: Nemo's great uncle (Aug, 2008) Amy Jo Kim explained game mechanics with how Frequent Flyer Miles work
  • 28. Using Game Mechanics Five Game Mechanics 1. Collecting 2. Earning Points Amy Jo Kim 3. Feedback Creative Director ShuffleBrain 4. Exchanges 5. Customization
  • 29. Using Game Mechanics “I see a game mechanics working well on sites like YouTube, Yelp, Twitter, and Flickster. [...] like points, Amy Jo Kim leaderboards, level-ups, Creative Director ShuffleBrain social exchanges, and customization to a strong core experience.”
  • 30. 1. Earning Points Amy Jo Kim’s idea was in the presence of a scoring mechanism. Established a blogging leaderboard via technorati.com authority ranking algorithm. Provide our students a basic measure of how they were doing against one another. Students also given weekly audits of the class overall performance.
  • 31. 2. Collecting Things For quality blog posts, students earned weekly awards. Variety of awards promotes diverse behaviors (e.g. Early Birdie) Awards can be traded for extra credits or the ability to gain “immunity” from extra assignments.
  • 32. 3. Feedback Comments and trackback allow students to understand the quality of the blog and wiki contribution. Students are given the opportunity to improve on posts if they have not reached the assignment deadline. Accessibility of feedback allows students to accelerate mastery in each week’s theme.
  • 33. 4. Customization Students instinctively personalized their blogs by the first week of use. Low level: Blog templates High level: Sidebar widgets Social Objects personal photos favorite music branding chat box
  • 34. 5. Exchanges To track the layers of interaction, we visually aggregated RSS feeds of their blogs and wikis using Net vibes.com
  • 35. Amy Jo Kim’s Community Building on the Web (Peachpit, 2000)
  • 37.
  • 38. foursquare iPhone app location-aware gaming with virtual & real-world rewards
  • 39. Whiffies Fried Pies food trucks on t witter
  • 40.
  • 41. Foursquare aims to encourage people to explore their neighborhoods and then reward people for doing so. We do this by combining our friend-finder and social city guide elements with game mechanics - our users earn points, win mayorships and unlock badges for trying new places and revisiting old favorites. http://foursquare.com/businesses/
  • 42. Implicit Game mechanics Fast Company: The Kid Who Made Obama President (April 2009) http://www.fastcompany.com/magazine/134/boy-wonder.html
  • 43.
  • 44. obama by BohPhoto Change Has Come to America by Tony the Misfit No. of “Obama” photos on Flickr.com = 660,315 A Vision for America by Tony the Misfit Jan08 378 by Lord Jim
  • 45. No. of “Obama” videos on Youtube.com = 495,000
  • 46. 14K gold Obama YES WE CAN pendant by strandbyme Obama Rocks print by toastmania No. of handmade “Obama” items on Etsy.com = 2774 peth Barack Obama painting by Robin Huds Obama Inspired Lim BATMOBAMA and R ited Edition OBIDEN Giclee Prin by PaulyPants ts Obama Necklace DESIGNER Obama NEW ERA T-shirt by LePhotique by 57thirtythree
  • 47. Ladder of citizen participation Arnstein, Sherry R. "A Ladder of Citizen Participation," JAIP, Vol. 35, No. 4, July 1969 http://lithgow-schmidt.dk/sherry-arnstein/ladder-of-citizen-participation.html
  • 48. Social Technographics Ladder Social Technographics Ladder from Groundswell, Forrester Research (2008) http://blogs.forrester.com/groundswell/2007/04/forresters_new_.html
  • 49. Tiers of Social Media Engagement Recruit others to donate ADVOCATE Create a group Host an event Post pictures/videos SOCIAL Write a blog post Join a group Create a profile PERSONAL Post a comment Make a donation Sign up for e-mail/SMS Friend on social networks “Barack Obama’s Social Media Toolkit” by Monte Lutz (Feb 2009) http://www.slideshare.net/montelutz/social-pulpit-barack-obamas-social-media-toolkit
  • 50. Thank you Reach me at @brainopera or http://theory.isthereason.com