Presentation at Austin Fraser Tech Leaders Meetup in Munich

1. R&D IS NOT
INNOVATION…
PEOPLE ARE.

2. WELCOME

3. HI, I AM
JUAN
TEJEDA
BUSINESS DESIGNER /
ENTREPRENEUR/
MANAGING DIRECTOR

4. I AM NOT TALKING
ABOUT R&D…

5. I AM TALKING ABOUT
PEOPLE WORKING
TOGETHER

6. Hey dude, I am working
on innovation. How
cool is that?!
MEET THOMAS

7. INNOVATION = R&D…

8. This is where the magic happens…

9. THE RECURRING
FALLACY OF THE
“LONE GENIUS”
AND THE CULT
OF CELEBRITIES

11. A BIG PILE OF…

12. As humans we are social animals. Our
greatest ability is to work in communities
that allow us to cooperate, specialise and
achieve way more than we could alone.

13. THE COMPETITIVE ADVANTAGE OF EVERY
COMPANY IS THE HUMAN CAPITAL

14. ONE THE BIGGEST CHALLENGE OF
MODERN BUSINESS:
FIND TALENT

15. BUT WHAT ABOUT?
RETAIN TALENT

16. WHY DO WE HAVE
CORPORATE SILOS IN BIG
AND SMALL COMPANIES?
Öäü.ö.
Öäü.ö.

17. THEY BECOME
COMFORT ZONES

18. USUALLY THEY ARE
THE SAD BY-PRODUCT
OF HIERARCHICAL
STRUCTURES

19. The lower people
are in the structure,
the less willing they
are to take on more
responsibility than
they have to…
I AM BOSS
BITCHES

20. IT CAUSES AN
IMPLICIT PLAUSIBLE
DENIABILITY

21. “ITS NOBODY’S FAULT.”
When decisions are made involving the largest
amount of people, usually nobody takes
ownership or accountability. In a company
culture that has very low tolerance for failure,
its better to involve everyone.

22. PSYCHOLOGICAL
SAFETY

23. “IN SHORT, JUST BE NICE.”
After 5 years of study, Google describes
psychological safety as the most important factor
to building a successful team. The best teams
respect one another’s emotions and are mindful
that all members should contribute to the
conversation equally.

24. SO, HOW DO WE
ENCOURAGE
PSYCOLOGICAL
SAFETY?

25. PERSPECTIVE
TAKING

26. NOT TO BE CONFUSED
WITH EMPATHY…

27. AHMED DEVELOPER LAURIE SCRUM MASTER JOHN CONSULTANTMICHAEL SAP SCM
PERSPECTIVE TAKING

28. DEEPAK R&D JOHN ENGINEER ANNE MANUFACTURING ALBERT LOGISTICSDEEPAK R&D JOHN ENGINEER ANNE MANUFACTURING ALBERT LOGISTICS
PERSPECTIVE TAKING

29. JANET SALES JULIA MARKETING MAYER BUSINESS ANALYST STEVEN CEO
PERSPECTIVE TAKING

30. Learn to see things from someone
else’s perspective to understand
where they are coming from and
why they act the way the do.

31. For example:
You all know that
one guy in the office,
who doesn’t speak
much and have no
interest in social
interaction…

32. Some might think:
what is wrong with
him? but without
knowing his back
story or getting to
know him as a
person, you won’t
be able to relate.

33. Stephen Covey’s influential 1989 book
The 7 Habits of Highly Effective People
“Members of productive teams take the effort to
understand each other, find a way to relate to
each other, and then try to make themselves
understood”.

34. Say hello and be
polite. Take it
slow. Introverted
people find most
social interaction
really draining.
Don’t press them,
they’ll come to
you slowly.

35. KEEP THE
TEAM SMALL

36. THE CLARO CASE

39. KICK OFF WAS BRILLIANT…

40. AFTER A MONTH INTO IT, THE AMOUNT
OF PEOPLE ON THE OTHER SIDE STARTED
TO GROW EVERY WEEK…

41. …VERY FAST

42. WTF?
EVERYTHING WAS FINE UNTIL THE DAY WE
HAD 25 PEOPLE ON A CONFERENCE CALL…

43. WHAT WE DID… WE FORCED TO
BECOME A SMALLER TEAM
THEY BECAME A STAR
TEAM IN THE COMPANY

44. BE PROACTIVE,
TAKE THE LEAD

45. WAIT A MINUTE…
THAT IS NOT MY JOB
IF YOU’RE THINKING…

46. WRONG!

47. IT IS YOUR JOB…

48. IF YOU WANT TO
BE A LEADER

49. TO WRAP IT UP, PSYCOLOGICAL SAFETY:
• More likely to own up to their mistakes
• Better partners to their colleagues
• Less likely to leave the company
• More likely to be open to diverse ideas

50. How innovation happens…

51. THANK YOU

52. Holzstrasse 30, 80469 Munich | +49 (0)89 461-34 47-0 | info@brainsandhearts.de
www.brainsandhearts.de