21st Century Challenges to Technical Communication

21 st Century Challenges to Technical Communication Dr. Brad Mehlenbacher Leadership, Policy & Adult & Higher Education NC State University brad_m@gw.ncsu.edu www4.ncsu.edu/~brad_m Mehlenbacher, B. (in press). What is the future of technical communication? In S. A. Selber & J. Johndan-Eilola (eds.), Solving Problems in Technical Communication . Chicago, IL: University of Chicago Press. Mehlenbacher, B. (2010). Instruction and Technology: Designs for Everyday Learning . Cambridge, MA: MIT Press. Adapted from:

Overview ,[object Object],http://speedcon.wordpress.com/ and http://coachestrainingblog.com/becomeacoach/where-multi-tasking-fits-into-business-success-coaching/7010/ Downloaded from:

Our documents have changed ,[object Object],Rainey, K. T., Turner, R. K., and Dayton, D. (2005). Do curricula correspond to managerial expectations? Core competencies for technical communicators. Technical Communication, 52 (3), 323-352. Rigo, J. (2001). SIGDOC Reminiscences. ACM Journal of Computer Documentation, 25 (2), 31-33. Adopted from:

Our problems have changed ,[object Object],Schön, D. A. (1983). The Reflective Practitioner: How Professionals Think in Action . New York, NY: Basic. Adopted from:

Our understanding of knowledge has changed ,[object Object],Resnick, L. B., Lesgold, A., and Hall, M. W. (2005). Technology and the new culture of learning: Tools for education professionals. In P. Gårdenfors and P. Johansson (eds.), Cognition, Education, and Communication Technology (pp. 77–107). Mahwah, NJ: Lawrence Erlbaum. Adopted from:

Our organizations have changed ,[object Object],Spinuzzi, C. (2007). Introduction to TCQ Special Issue: Technical communication in the age of distributed work. Technical Communication Quarterly, 16 (3), 265-277. Adopted from:

Our definitions of expertise have changed ,[object Object],[object Object],[object Object],Brown, J. S., and Duguid, P. (2000). The Social Life of Information . Boston, MA: Harvard University Press. Lave, J., and Wenger, E. (1991). Situated Learning: Legitimate Peripheral Participation . New York, NY: Cambridge University Press. Sternberg, R. J. (2003). What is an “Expert Student?” Educational Researcher, 32 (8), 5-9. Adopted from:

Technical Communicators as Presence Allocators ,[object Object],Turner, J. W., and Reinsch, N. L., Jr. (2007). The business communicator as presence allocator: Multicommunicating, equivocality, and status at work. Journal of Business Communication, 44 (1), 36-58. Adopted from:

Technical Communicators as Rhetorically Self-conscious ,[object Object],Bazerman, C. (1988). Shaping Written Knowledge: The Genre and Activity of the Experimental Article in Science . Madison, WI: University of Wisconsin Press. Adopted from: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Understanding ourselves as Technical Communicators Bereiter, C. (2002). Education and Mind in the Knowledge Age . Mahwah, NJ: Lawrence Erlbaum. Adopted from: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Your 21 st Century Challenges and Goals ,[object Object]

21st Century Challenges to Technical Communication

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