1. Using Oracle SOA Suite 11g to
Integrate with PeopleSoft 9.1
Leon Swan | Integration Architect | Veolia Environmental Services
Brad Bukacek | Team Lead | Fishbowl Solutions

2. Veolia’s Global Business
2
The world leader
for water services
$15.9 billion
WATER
The global benchmark
for waste management
and resource recovery
$12.0 billion
ENVIRONMENTAL SERVICES
A solutions provider
for energy optimization
$10.1 billion
ENERGY
2
The only company in the world
able to cover the entire range
of environmental
solutions$38.8 billion in
global revenue in 2012

3. Veolia Environmental Services Worldwide
3
As the only global operator to provide a complete range of waste management
solutions, Veolia Environmental Services managed nearly 60 million tons of waste for
over 800,000 worldwide customers in 2012.

4. 4
With 220,000 employees in 48 countries*
11%
Asia-Pacific
9%
North
America
66%
Europe
7%
Africa &
Middle East
7%
South
America
*with more than €5M in capital employed, excluding Veolia Transdev employees and revenues currently under divestment

5. VESNA Service Locations Today
5

6. 6
Mix of Business by Service Area
Field Services
56%
Electronics
Recycling
9%
Alaron
1%
Incineration
20%
Reclaim/Treatme
nt
14%
Hazardous & Regulated Waste
(Technical Solutions) 2012
Vacuum
26%
Blasting
15%
Other Services*
12%Waste Treatment
5%
Chemical Cleaning
5%
Tank Cleaning
5%
Sewer Cleaning
5%
Oil Reclamation
5%
Transportation
5%
Separations
5%
Auto
5%
Legacy Local
Services
4%
Emergency
Response
3%
Industrial Services 2012
*Other, plus general cleaning and mechanical

7. About Fishbowl Solutions
Experience
• Over 700 projects since founding in 1999
• Oracle “Gold” Partner
• Oracle “Public Sector Pillar Partner”
Expertise
• Portals and Content Management
• Enterprise Information Management
• Business Process Automation
Customer Successes
• Across verticals
Award Winning
• Forrester Groundswell Award - Mobile App
• Oracle Excellence Award
• Enterprise 2.0 Blazer
• 2009 ECM Architect of the Year

8. Leading WebCenter Innovations
WebCenter Mobile WebCenter Portals & Intranets
Google Search Integration 11g Upgrades

9. Fishbowl Consulting Services
+ WebCenter Content
+ Document Management
+ Digital Asset Management
+ Image & Process Management
+ Forms Recognition
+ WebCenter Portal
+ Employee Intranets
+ Vendor or Partner Extranets
+ Customer Portal
+ ADF SOA
+ BPM (business process management)
+ ERP Integrations
+ Installations, Configuration, Performance Tuning, Solution
Design, Development, Implementation
+ Records Management
+ Web Content Management
+ Document Capture
+ Content Consolidation

10. 10

11. 11
Operation Phoenix Objectives
Implement a fully integrated ESA solution
Eliminate redundant manual and paper processes to increase and drive
efficiencies and cost savings
Achieve consistency in business functions across the corporation where
possible and practical
Provide financial controls inherent in the PeopleSoft Financials Suite to
facilitate Veolia Sarbanes Oxley requirements
Establish an application architecture that provides VESNA a framework for future
acquisitions and growth
Limit customizations to those that will provide a competitive edge for Veolia.
Strive for a “vanilla” implementation
Enhance data accuracy by reducing the number of systems and databases
that roll into Corporate reporting
Reduce the cost of upgrading and maintaining multiple systems and databases by
adopting standard Oracle/PeopleSoft applications
“Right time” access to accurate and reliable operational & financial
information (planning, programming, budgeting, accounting, and cost
information) in support of financial accountability

12. 12
Application Integration
FIN / ESA - 8.4
HCM - 8.3

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What’s Changing?
• Estimating and Bidding
• Paper -> Hard Dollar
• Project Costing
• PeopleSoft 8.4 -> PeopleSoft 9.1
• Contracts
• PeopleSoft 8.4 -> PeopleSoft 9.1
• Accounts Receivable
• PeopleSoft 8.4 -> PeopleSoft 9.1
• Billing
• PeopleSoft 8.4 -> PeopleSoft 9.1
• Service Receipts
• Paper -> PeopleSoft 9.1 e-SD and Tablets d-SD
• Inventory
• Excel/Peachtree/Other -> PeopleSoft 9.1

14. 14
Application Flowchart

15. 15
Hard Dollar – Main Topics
 Provides an estimate/proposal that also gives
costs/margins.
 Greatly streamlines the approval process.
 Contract/resource rates are loaded into the system.
 Each estimate is also a template.
 Can be exported into Excel for use in actual proposal.
 Generates very beneficial reports.
 Can be utilized with Microsoft Project or Primavera to
develop schedules.

16. 16
PeopleSoft – Main Topics
 Project Costing.
 Visibility into Project at Project, Program, or Contract level
 Issue Tracking
 Billing/Accounts Receivable.
 Ability to bill milestones on a date basis; allowing for
automated billing worksheet generation (shared with
Contracts)
 Ability to view/print Pro-Forma
 Inventory.
 Automatic creation of Material Stock Request through e-SD
integration
 Increase inventory accuracy through counting events

17. 17
Electronic Source Document (e-SD)
 Business Process Change
 System generated eSD and dSD’s Vs. blank SR’s
 Only contract specific L.E.M. available on eSD and dSD
 Connected, Disconnected, and Dispatch versions
 Scalable from day to day to T/A’s and Outages activities
 Integration of internal and external customizable KPI’s for PMT
reporting
 Benefits
 Better planning of resources and equipment
 Less tracking down of open SRs
 More timely billing to our customers
 Reduce our Days Sales Outstanding (DSO)
 Improve our Revenue Recognition and Reporting

18. 18
The Case for SOA
 SOA as a Veolia Integration Solution
 Integration with multiple sources/protocols
 Desire for single, composite application “look and feel” from
multiple system integration
 SOA as a Phoenix Solution
 Because it was there!
 Avoid additional PrimaVera application
 Use existing PeopleSoft Project functionality
 Provide Hard Dollar to PeopleSoft interface

19. 19
Infrastructure
 4 Environments
 Development, Test, UAT, and Production
 Single Node
 Oracle Linux on Oracle VM
 Oracle 11g RAC Database
 Build Server
 Subversion
 Hudson

20. 20
Applications

21. 21
Use Cases
 Integration with Hard Dollar
 Hard Dollar Bid  PeopleSoft Contract and Project
 Creates Project and Activities
 Stages Budget Details
 Creates Contract Header and Rates
 Command & Control links activities and rates to
contract
 Reduces time to create PeopleSoft Contract
 PeopleSoft Customers  Hard Dollar Address Book
 PeopleSoft Contract Rates  Hard Dollar Library
 Enables bids to be generated from existing
contracts
 Reduces time to complete estimate

22. 22
Integration Design Goals
 Consistency
 Flexible
 Standards-Based
 Best Practice Integration with PeopleSoft
 Reusable Services

23. 23
Methodology
 Loosely Based off Oracle AIA Methodology
 Broken down into the following types of services:
Enterprise Business Services (EBS)
Application Business Connector Services (ABCS)
Enterprise Business Flows (EBF)
Enterprise Business Objects

24. 24
Enterprise Business Services
 Well Defined Interfaces
 CRUD Operations
Create
Read
Update
Delete

25. 25
Application Business Connector Services
 Application Extensions for PeopleSoft & Hard Dollar
 BPEL-Based Services
 Transformations, Security, Validations
 Error Handling

26. 26
Enterprise Business Flows
 Implement business activity
 String activities together from application(s)
 No human intervention needed
 Used in project bid from Hard Dollar to PeopleSoft

27. 27
Enterprise Business Objects
 Canonical Models
 Leveraged OAGIS
 XML schemas
 ERP, Supply Chain and etc.
 Custom Enterprise Business Objects
 Contracts, Rates

28. 28
Why This Approach?
 Minimize changes, less maintenance
 Flexibility
 Reusable Services
 Not only for business services
 But, for services like error handling and notifications

29. 29
Hard Dollar Bid  PeopleSoft Contract
/ Project
 Field Agent Finalized Bid
 Web Service call to SOA
 Complex Hard Dollar schema
 Front-end processing
 6 Enterprise Business Services
 Enterprise Business Flow
 Combination of sync & async services
 Key Issues:
 Hard Dollar application did NO validation
 Duplicate bids

30. 30
PeopleSoft Customers  Hard Dollar
Address Book
 Event Table
 Triggers on key customer tables
 DB adapter to poll event table
 Retrieved customer number
 PeopleSoft Integration
 Retrieved customer details
 Processed back to Hard Dollar via Web Services
 Activated/Inactivated Customers
 Updated Customer Info & Address Information

31. 31
PeopleSoft Contract Rates  Hard
Dollar Library
 PeopleSoft App Engine
 Queried Component Interfaces to get changes
 HTTP Post call to SOA
 SOA
 Front-end service retrieved using HTTP Post adapter
 Very large data sets
 Complex XSLT
 Key Issues:
 Hard Dollar is single threaded application
 Throttling was neccessary

32. 32
Throttling
 Hard Dollar was single-threaded application
 Needed to throttle because changes came in batches
 Create singleton BPEL process
 Read off JMS Queue
 Once finished, picked up next message
 Wasn’t ideal, but worked!

33. 33
Integration Points
 PeopleSoft
 Integration Broker
 Web Services
 HTTP Post
 Hard Dollar
 .NET Web Services

34. 34
Message Handling
 Included:
 Fault Handling
 Success Messages
 Event Delivery Network (EDN)
 Java Customizations
 Email Notifications

35. 35
Security
 Oracle Web Services Manager
 WS-Security: UsernameToken
 All services used WS-Security
 PeopleSoft Security
 User ID: VZ_SOA_USER
 Role: VZ_SOA_PC
 Permission List: VZ_SOA_PC

36. 36
Testing
 Resources:
 SOAPUI
 Fusion Middleware Control
 End-user testing with Applications

37. 37
PeopleSoft Integration
 Use Existing Services/CIs When Available
 Create CI Based Services When Necessary
 Avoid Direct Database Interaction
 Component Interfaces:
 Web Services:
PROJECT_ACTIVITY
PROJECT_GENERAL
CA_HDR_CI
PROJECT_STATUS1
VZ_PC_RATE
VZ_PC_RATE_CONS
VZ_PC_RATE_INV
VZ_PGM_RESOURCE
CI_PROJECT_ACTIVITY
CI_PROJECT_GENERAL
VZ_CI_CA_HDR_CI
VZ_CI_PROJECT_STATUS1
VZ_CI_VZ_PC_RATE
VZ_CI_VZ_PC_RATE_CONS
VZ_CI_VZ_PC_RATE_INV
VZ_CI_VZ_PGM_RESOURCE

38. 38
PeopleSoft Development Tips
 Validate Service With SOAP UI
 “Common” Error Interpretation
User Password required for Service Operation
CI_PROJECT_GENERAL_C. (158,535)
Set SOAP-UI WSS-Password Type = Password Text
Invalid value -- press the prompt button or hyperlink for a
list of valid values (15,11)
SOA user lacks authorization for action/values
Note: System defaults to application server User ID with related
Permission List/Business Unit security.
Row already exists with the specified keys
May be differences between online & CI behavior.
May need to explicitly code some values.

39. 39
 Project Management
 Test early & often
 Know your data!
 Understand your environment
 Large data sets
 Resource Limitations
 Requirements not met
 Sell of part of company

40. 40
Final Rumblings
 Deployment Architecture
 Other things to consider:
 Automation
 System Administration
 Project Postponed

41. 41
Questions

42. 42
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43. 43
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44. 44
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45. 45
Contact Us
Leon Swan | Integration Architect
Veolia Environmental Services | Milwaukee, WI
leon.swan@veoliaes.com
Brad Bukacek | Sr. Software Consultant/Team Lead
Fishbowl Solutions | Minneapolis, MN
bbukacek@fishbowlsolutions.com
@bbukacek