SlideShare ist ein Scribd-Unternehmen logo
1 von 4
Downloaden Sie, um offline zu lesen
BMJ Quality Improvement Reports 2016; u205566.w2278 doi: 10.1136/bmjquality.u205566.w2278
Multifaceted bundle interventions shown effective in reducing VAP rates in
our multidisciplinary ICUs
Abdel Latif Marini, Raymond Khan, Shihab Mundekkadan
Ministry of National Guards, Health Affairs
Abstract
Ventilator associated pneumonia (VAP) remains a worldwide harm associated with hospital acquired infection. Our VAP rate at King Abdulaziz
Medical City was 4.0 per 1 000 patient days at baseline. All regulatory bodies continue to emphasize the importance of reducing these
infections and include a guideline of practice recommendations to address them, notably the VAP bundle by the Institute for Healthcare
Improvement. Our baseline compliance was low and measured to be 83%; this was perceived as an opportunity to work on revising our
interventions in the ICUs. An improvement team gathered in 2013, and following the “model of improvement” methodology, along with a
sequence of parallel PDSAs, they were able to increase compliance with the care bundle and sustain it above 95% for more than one year.
This translated in a decrease in the VAP rate from 4.0 to 0.8 in all different multidisciplinary ICUs.
Problem
King Abdulaziz Medical City (KAMC) in Riyadh, Saudi Arabia, was
established by a royal decree in May 1983. With a bed capacity of 1
220 operational beds, KAMC is a leading medical centre, accredited
by Joint Commission International, and provides all types of care to
National Guard personnel, their dependents, and other eligible
patients, starting from primary health care up to tertiary specialized
care. The facility includes 41 wards, including surgical and medical
wards, obstetrics and gynaecology, and oncology. The facility also
has a cardiac and liver centre, along with 13 different critical care
units serving adults and paediatrics, 14 major operating suites,
emergency care and trauma centres, ambulatory (outpatient) care,
dental, and long term care/rehabilitation.
The VAP (ventilator acquired pneumonia) rate at KAMC was
averaging 4.0 per 1 000 patient days between 2012 and 2013. The
hospital administration considered VAP as a "big dot" quality
indicator, and hence was perceived as an opportunity to revise and
improve our interventions for VAP prevention in the ICUs.
The Ministry of National Guards Health Affairs at KAMC partnered
with the Institute for Healthcare Improvement (IHI) in 2012 to build
capacity in the science of improvement, and launch several
improvement projects. It was observed that all previous
interventions to improve the care for VAP patients were isolated,
and not embedded into the system. Despite improvements in VAP
rates, we wanted to achieve a systemic approach that would lead to
sustainable change as we aimed for the target of zero VAP.
A multidisciplinary VAP team was created with an aim to improve
compliance with the VAP bundle, and subsequently reduce VAP
rates. Our population included all ICUs: neurology (eight beds),
intermediate medical ICU (14 beds), trauma (eight beds), surgical
(nine beds), burns (eight beds), and general ICU (21 beds), a total
of 68 beds. VAP was defined according to the National Healthcare
Safety Network criteria.[1]
Background
Evidence based clinical practice guidelines have recommended
multiple strategies to reduce VAP. Despite this, VAP remains a
significant cause of mortality and morbidity in mechanically
ventilated patients worldwide.[2, 3] Acquiring VAP is associated
with greater use of broad spectrum antibiotics,[4] prolonged time
spent on a mechanical ventilator,[5] and increased ICU and hospital
length of stay,[2] ultimately costing more than US $40 000 per
episode.[6]
All regulatory bodies and infection prevention organisations
emphasise the importance of reducing hospital acquired infections,
and have published guidelines of practice recommendations to
address them, notably the VAP bundle by the IHI. This IHI ventilator
bundle, a grouping of best practices that, when applied together,
may result in substantially greater improvement, has been
implemented in many ICUs, along with teamwork and
communication strategies such as structured multidisciplinary
rounds and daily goal setting, to wean and remove patients from
ventilators as quickly as possible while providing evidence based
care.
Baseline measurement
Our VAP rate was measured by the infection control department
(total number of VAP cases / (ventilator days x 1 000) = VAP rate
per 1 000 patient days). Our baseline VAP rate before starting the
project was 4.0 despite several earlier solo initiatives. The bundle
compliance is measured as per the below formula:
- Numerator: the number of intensive care unit patients on
mechanical ventilation at the time of survey, for whom all four
elements of the ventilator bundle are documented and in place
- Denominator: total number of intensive care unit patients on
Page 1 of 4
© 2016, Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.
mechanical ventilation.
Our baseline VAP rate before implementing the project
interventions was averaging 4.0 per 1 000 patient days between
2012 and 2013, with a bundle compliance averaging 83%.
For more information see appendix 1: the diagram shows the
relationships between the aim of our project and the changes to be
tested and implemented.
See supplementary file: ds6680.jpg - “Appendix 1: Relationship
between the aim of our project, and the changes to be tested and
implemented.”
Design
A multidisciplinary team was initiated in October 2012, and included
a physician leader, infection control practitioner, nurses, respiratory
therapist (RT), and performance improvement specialist. Our team
members were all trained about the science of improvement, and
were coached by quality professionals to write the project charter
and develop the driver diagram along with primary and secondary
drivers, and choose the change ideas.
After thorough review of the literature, the team agreed on a
modified IHI VAP prevention care bundle. The ventilator care
bundle was a group of evidence based practices that, when
implemented together for all patients on mechanical ventilation,
result in dramatic reductions in the incidence of VAP. Our bundle
included:
1. Elevation of the head of the bed between 30° and 45°
2. Daily "sedation vacations" and assessment of readiness to
extubate
3. Peptic ulcer disease prophylaxis
4. Deep venous thrombosis prophylaxis
5. Daily oral care with chlorhexidine
6. Endotracheal tube with inline and subglottic suctioning
7. Cuff pressure between 25 cm to 30 cm H2O.
Strategy
We used the model of improvement to conduct this project. Several
strategies were tested and implemented, including engagement in a
collaborative program with the IHI, the formation of a critical care
safety team, audits of physician practice, incorporating
endotracheal cuff pressure monitoring, implementation of a new
oral care protocol, and the introduction of endotracheal tubes and
tracheostomy with subglottic suctioning.
Many PDSA cycles were conducted, sometimes in parallel to
accelerate learning. A data measurement sheet was tested on
paper. This data sheet was then tabulated in Excel to yield
compliance with the bundle whenever nurses input their data, by
choosing from a drop down menu (Yes/No/NA). This automated
sheet made it easy for the nurses in each unit to know their
preliminary bundle compliance level at bed side each month.
Measurement of bundle compliance was done by front line users,
including nurses and clinical nurse specialists as per the following
guideline, with variability in time of assessment between day and
night shifts, and including weekends:
ICU: Two to three times per week for 60 observations per month
IMCU: Three times per week for 60 observations per month
TICU, SICU, and NCCU: Three times per week; 100% of ventilated
patients per month
The entire bundle was considered compliant only if all seven items
were compliant, unless contraindicated. The data retrieved were
analysed for accuracy and validity by quality management,
tabulated in run charts, and shared monthly with the VAP team,
comprising all ICU nurse managers and front line staff. The below is
a summary of our PDSA that addressed different elements of the
VAP bundle.
Process 1. Head of bed elevation (HOB)
We have tested processes and system changes that allowed us to
improve performance on elevation of head of the bed. Some of
these changes were:
- Adding HOB documentation to the nursing flow sheet. Nurses
were required to document HOB every four hours to the ICU
nursing flow sheets
- Empower respiratory therapists (RTs) to notify nursing if the head
of the bed is not elevated; alternatively, place the patient in this
position with nursing assistance
- Including this intervention as a default order in ICU admission
order sets. Exceptions to this were: log-roll protocol, pelvic
fractures, morbid obesity, prone position, intra-aortic balloon pump,
and unstable spine not cleared by neurosurgery
This element was measured by the VAP data collectors, from direct
observation of the HOB of applicable patients.
Process 2. Daily sedation vacations
We have tested process changes that allowed us to improve
performance on daily sedation vacations, and daily assessment of
readiness to extubate. Some of these changes were:
- Implementing a protocol to lighten sedation daily at 8 am (for
patients who met the criteria as per the protocol), to assess for
readiness to extubate.
- Include precautions to prevent self-extubation, such as increased
monitoring and vigilance during the trial
- Post compliance with the intervention in the ICU hallway, to
encourage change and motivate staff.
Page 2 of 4
© 2016, Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.
This element of the bundle was measured by looking at the
medication administration records for the sedation being withheld,
and confirming with the nurse.
Daily assessment of readiness for extubation:
A ventilator weaning protocol was tested in our ICUs. It allowed the
RTs to wean all applicable mechanically ventilated patients starting
at 9 am, one hour after sedation is held. The criteria for the weaning
trial included the patient being awake and off sedation for at least
one hour, being haemodynamically stable, on FiO2 <50%, and
positive end-expiratory pressure (PEEP) <8 cm H20. This element
was assessed for compliance by looking at the ICU flow sheet and
the RTs’ notes.
Process 3 & 4. Peptic ulcer disease prophylaxis, and deep vein
thrombosis (DVT) prophylaxis
We implemented a force function in this process, which allowed us
to improve performance on peptic ulcer disease and DVT
prophylaxis. The main intervention was to include peptic ulcer
disease prophylaxis and DVT prophylaxis as part of our ICU order
admission order set. All ICU patients had to have DVT prophylaxis,
either by mechanical measure, ie thromboembolic deterrent (TED)
stockings and a sequential compression device, or a
pharmacological measure (heparin or enoxaparin). Moreover, these
were included as items for discussion on ICU daily multidisciplinary
rounds. Compliance with this bundle element was measured by
checking the documentation for any form of DVT prophylaxis in the
chart, and checking the patient for a non-pharmacological
intervention.
Process 5. Oral care protocol
We developed a nursing protocol for oral care using a unified oral
kit package. This allowed us to standardise the process among
nurses in our ICUs, and allowed utilisation of evidence based
practices using chlorhexidine solution. The protocol mandated
nurses to perform oral care every four hours by sponge swabs
soaked in 0.12% chlorhexidine gluconate solution, and using the
brush every 12 hours. Nurses received competencies about the
new protocol, and the practice was reinforced by the clinical
resource nurse. This element of the bundle was measured by
reviewing the documentation in the chart, equipment utilisation
reports, and periodical evaluation of the patients’ oral cavities.
Process 6. Cuff pressure monitoring
The cuff pressure was maintained between 20 to 30 cm H20. It was
measured by RTs with a VBM cuff pressure gauge, and recorded
every six hours. Shortage of these cuff pressure tools affected the
compliance of this measure. The team made sure to procure
additional cuff pressure devices to cover the large ICU population. It
is worth mentioning that we found our Trauma ICU population had a
higher risk of VAP, so a continuous cuff pressure control device
was used for these patients.
Process 7. Subglottic suctioning
All of our patients in ICU had a closed inline suctioning system. All
trauma patients and ICU patients who were anticipated to require
mechanical ventilation for more than 48 hours were required to be
intubated with oral evacuation endotracheal (ET) tubes (tubes that
allow subglottic secretion drainage). This change was difficult to
accomplish, as we continued to receive patients from emergency
room with the regular ET tube. Stocking the appropriate tube in
emergency carts was done across the hospital, and also in the
rapid response team intubation kit. Patients with subglottic ET tubes
were connected to the wall suction at a set negative pressure (100
mmHg with a 20 second interval and duration of 8 seconds).
For all of these interventions, the previous and current compliance
with the VAP bundle was shared with the ICU leadership and
displayed in public in the ICU hallway, to encourage change and
motivate staff. See appendix 2: “Individual unit compliance with the
VAP bundle” for more information.
See supplementary file: ds7106.png - “Appendix 2: Individual unit
compliance with the VAP bundle”
Results
Our data provided evidence that the initiation of a multidisciplinary
VAP prevention team, using an adapted IHI care bundle approach
with the science of improvement methodology, lead to a sustained
reduction in the incidence of VAP in our ICUs.
The HOB elevation and sedation vacation bundle elements were
initially the most deficient (94%), but they improved greatly by the
end of the project (99%).
Improvement took place over time. We used run charts to report our
compliance over time and detect any non-random variation. A
remarkable drop in VAP rate was noted, as the bundle compliance
kept rising above 95%. In our project, the bundle compliance
increased from 83% to 97 % between May 2013 and June 2014.
Additionally, the VAP rate decreased from a baseline average of 4.0
to 0.8. The results were deemed sustainable, as the compliance of
the bundle was above the median for more than six data points,
creating a shift (non-random variation). Translating these results
into occurrences of VAP episodes, the number dropped from 32 per
year in 2013 to four episodes per year in 2014.
The NHS sustainability model was used as a diagnostic tool that
helped identify strengths and weaknesses in our implementation
plan.[7] The team members scored the elements under each factor
of the model (process, staff, and organisation). This exercise helped
the project members to predict the likelihood of sustainability for our
project, and to divert resources into the areas that need more
attention. In our case, it was the “senior leadership support” and
“staff training to sustain the process” factors that required
attention.[7] See appendix 3 for the run chart showing the VAP rate
compared to VAP bundle compliance over time / data collection tool
/ NHS sustainability scoring.
A cost effectiveness study was not performed for this project;
however, we can estimate VAP cost from previous literature and
Page 3 of 4
© 2016, Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.
multiply the cost by the rate change we observed, to approximate
the saving in health care cost. Considering that each episode of
VAP costs approximately USD $40 000,[6] and our VAP rate
changed from 4 to 2 per 1 000 ventilator days, our saving would be
USD $80 000 for the period of the project.
See supplementary file: ds7214.pptx - “Appendix 3: Results”
Lessons and limitations
The strengths of our project include the large number of patients,
approximately 4 000, treated in our ICUs over one year. Another
important strength is the measurement of our primary outcome
(VAP incidence) by an experienced, unchanging infection control
team, and having compliance data validated by a quality
management specialist.
There are several lessons we learned from this project; firstly, the
greatest barrier to the implementation of the bundle was the
reluctance of consultants to use the sedation vacation protocol.
There were fears of unplanned extubation and desaturation due to
agitation and anxiety. Secondly, we learned that a multidisciplinary
team approach to ventilator care is essential to the success of the
project. All of the stakeholders in the process must be included, in
order to gain the buy-in and cooperation of all parties. Thirdly, some
of the strategies that we utilised to attract and retain excellent team
members included using data to define and solve the problem,
reporting to the steering committee, finding champions within the
hospital who were of sufficiently high profile to lend the effort
immediate credibility, and working with those who wanted to work
on the project, rather than trying to convince those who did not. In
order to enlist support and engage staff, it was important to share
baseline data on VAP rates, share the results of improvement
efforts with front line staff, and celebrate success by having VAP
days or VAP gatherings. The data was limited by the fact that,
although our ICUs consist of 68 beds, this study is from a single
centre. Further, we adapted the IHI bundle to suit our local
characteristics and dynamics, which may not be applicable to other
healthcare systems. Finally, despite being able to maintain a high
level of bundle compliance during the project, it was only measured
for one year.
Conclusion
As supported by the literature, implementing a multifaceted
intervention was effective in significantly reducing the VAP rates in
our critical care patient population. Compliance was achieved by
incorporating the bundle into daily multidisciplinary rounds, and
through regular audit and feedback. To sustain the improvement, a
sustainability plan was drafted to establish policy and procedure,
and make sure that the infrastructure would keep the change
intervention in place and ongoing. To support the success of your
project, it should be endorsed by science, led by stakeholders,
guided by measures, and supported by management.
References
1. Guidelines for the management of adults with hospital-
acquired, ventilator-associated, and healthcare-associated
pneumonia. Am J Respir Crit Care Med
2005;171(4):388-416.
2. Chahoud J, Semaan A, Almoosa KF. Ventilator-associated
events prevention, learning lessons from the past: A
systematic review. Heart Lung 2015;44(3):251-9.
3. Melsen WG, Rovers MM, Groenwold RH, et al. Attributable
mortality of ventilator-associated pneumonia: a meta-
analysis of individual patient data from randomised
prevention studies. Lancet Infect Dis 2013;13(8):665-71.
4. Hayashi Y, Morisawa K, Klompas M, et al. Toward
improved surveillance: the impact of ventilator-associated
complications on length of stay and antibiotic use in patients
in intensive care units. Clin Infect Dis. 2013;56(4):471-7.
5. Rello J, Ollendorf DA, Oster G, et al. Epidemiology and
outcomes of ventilator-associated pneumonia in a large US
database. Chest 2002;122(6):2115-21.
6. Warren DK, Shukla SJ, Olsen MA, et al. Outcome and
attributable cost of ventilator-associated pneumonia among
intensive care unit patients in a suburban medical center.
Crit Care Med 2003;31(5):1312-7.
7. NHS Institute for Innovation and Improvement.
Sustainability model and guide.
http://www.qihub.scot.nhs.uk/media/162236/sustainability_m
odel.pdf
Declaration of interests
Nothing to declare.
Acknowledgements
The intensive care, quality management, and infection control
departments, King Abdulaziz Medical City, Ministry of National
Guards Health Affairs, Riyadh, Saudi Arabia.
Ethical approval
According to the policy activities that constitute research at King
Abdul Aziz Medical City, this work met criteria for operational
improvement activities exempt from ethics review. Local policies
and procedure do not require IRB approval for improvement
projects of that kind.
The work is primarily intended to improve local care, not provide
generalisable knowledge in a field of inquiry. Ethical approval was
not obtained as this is considered to be a quality improvement
project, where all VAP bundle interventions were validated by
evidence based research, and testing was performed solely for
improvement purposes.
Powered by TCPDF (www.tcpdf.org)
Page 4 of 4
© 2016, Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.
This is an open-access article distributed under the terms of the Creative Commons Attribution Non-commercial License, which permits use, distribution, and reproduction in any medium, provided the original
work is properly cited, the use is non commercial and is otherwise in compliance with the license. See http://creativecommons.org/licenses/by-nc/2.0, http://creativecommons.org/licenses/by-nc/2.0/legalcode.

Weitere ähnliche Inhalte

Was ist angesagt?

Infection Prevention & Control Guideline - Engligh
Infection Prevention & Control Guideline - EnglighInfection Prevention & Control Guideline - Engligh
Infection Prevention & Control Guideline - EnglighDr Jitu Lal Meena
 
List of Policies & Procedure for QIP
List of Policies &  Procedure for QIPList of Policies &  Procedure for QIP
List of Policies & Procedure for QIPDr Jitu Lal Meena
 
Inderjit Singh NHS England Health Apps #mHealth
Inderjit Singh NHS England Health Apps #mHealthInderjit Singh NHS England Health Apps #mHealth
Inderjit Singh NHS England Health Apps #mHealth3GDR
 
Ppt patient safety final
Ppt patient safety finalPpt patient safety final
Ppt patient safety finalkyouki
 
Presentation on International Patient Safety Goals (JCI)
Presentation on International Patient Safety Goals (JCI)Presentation on International Patient Safety Goals (JCI)
Presentation on International Patient Safety Goals (JCI)Dr.SONAL GAUR
 
Disease-Specific Care Certification for Hip and Knee Replacement Programs
Disease-Specific Care Certification for Hip and Knee Replacement ProgramsDisease-Specific Care Certification for Hip and Knee Replacement Programs
Disease-Specific Care Certification for Hip and Knee Replacement ProgramsWellbe
 
The Joint Commission: Home Healthcare 2017
The Joint Commission: Home Healthcare 2017The Joint Commission: Home Healthcare 2017
The Joint Commission: Home Healthcare 2017Jenny A. Hunt, RHIT
 
International Patient Safety Goals
International Patient Safety GoalsInternational Patient Safety Goals
International Patient Safety GoalsLallu Joseph
 
Annual ed patient safety
Annual ed patient safetyAnnual ed patient safety
Annual ed patient safetycapstonerx
 
International patient safety goals
International patient safety goalsInternational patient safety goals
International patient safety goalsAhmad Al' jamil
 
Annual Results and Impact Evaluation Workshop for RBF - Day One - Strengtheni...
Annual Results and Impact Evaluation Workshop for RBF - Day One - Strengtheni...Annual Results and Impact Evaluation Workshop for RBF - Day One - Strengtheni...
Annual Results and Impact Evaluation Workshop for RBF - Day One - Strengtheni...RBFHealth
 
World Patient Safety Day 17 September 2020
World Patient Safety Day 17 September 2020World Patient Safety Day 17 September 2020
World Patient Safety Day 17 September 2020Health Innovation Wessex
 
Meaningful Use Workgroup Stage 3 Recommendations
Meaningful Use Workgroup Stage 3 Recommendations Meaningful Use Workgroup Stage 3 Recommendations
Meaningful Use Workgroup Stage 3 Recommendations Brian Ahier
 
Hand Hygiene: Impact of Educational Training and Awareness Programme
Hand Hygiene: Impact of Educational Training and Awareness ProgrammeHand Hygiene: Impact of Educational Training and Awareness Programme
Hand Hygiene: Impact of Educational Training and Awareness Programmeiosrjce
 

Was ist angesagt? (20)

IPSG 10 Goals
IPSG 10 Goals IPSG 10 Goals
IPSG 10 Goals
 
Infection Prevention & Control Guideline - Engligh
Infection Prevention & Control Guideline - EnglighInfection Prevention & Control Guideline - Engligh
Infection Prevention & Control Guideline - Engligh
 
Patient Safety and IPSG
Patient Safety and IPSGPatient Safety and IPSG
Patient Safety and IPSG
 
PIDSR
PIDSRPIDSR
PIDSR
 
List of Policies & Procedure for QIP
List of Policies &  Procedure for QIPList of Policies &  Procedure for QIP
List of Policies & Procedure for QIP
 
Improving patient safety through culture &evidence based practices
Improving patient safety through culture &evidence based practicesImproving patient safety through culture &evidence based practices
Improving patient safety through culture &evidence based practices
 
Inderjit Singh NHS England Health Apps #mHealth
Inderjit Singh NHS England Health Apps #mHealthInderjit Singh NHS England Health Apps #mHealth
Inderjit Singh NHS England Health Apps #mHealth
 
Ppt patient safety final
Ppt patient safety finalPpt patient safety final
Ppt patient safety final
 
Presentation on International Patient Safety Goals (JCI)
Presentation on International Patient Safety Goals (JCI)Presentation on International Patient Safety Goals (JCI)
Presentation on International Patient Safety Goals (JCI)
 
Disease-Specific Care Certification for Hip and Knee Replacement Programs
Disease-Specific Care Certification for Hip and Knee Replacement ProgramsDisease-Specific Care Certification for Hip and Knee Replacement Programs
Disease-Specific Care Certification for Hip and Knee Replacement Programs
 
The Joint Commission: Home Healthcare 2017
The Joint Commission: Home Healthcare 2017The Joint Commission: Home Healthcare 2017
The Joint Commission: Home Healthcare 2017
 
International Patient Safety Goals
International Patient Safety GoalsInternational Patient Safety Goals
International Patient Safety Goals
 
Evidence based practice on patient safety
Evidence based practice on patient safetyEvidence based practice on patient safety
Evidence based practice on patient safety
 
Annual ed patient safety
Annual ed patient safetyAnnual ed patient safety
Annual ed patient safety
 
International patient safety goals
International patient safety goalsInternational patient safety goals
International patient safety goals
 
Annual Results and Impact Evaluation Workshop for RBF - Day One - Strengtheni...
Annual Results and Impact Evaluation Workshop for RBF - Day One - Strengtheni...Annual Results and Impact Evaluation Workshop for RBF - Day One - Strengtheni...
Annual Results and Impact Evaluation Workshop for RBF - Day One - Strengtheni...
 
World Patient Safety Day 17 September 2020
World Patient Safety Day 17 September 2020World Patient Safety Day 17 September 2020
World Patient Safety Day 17 September 2020
 
Jci most common question
Jci most common questionJci most common question
Jci most common question
 
Meaningful Use Workgroup Stage 3 Recommendations
Meaningful Use Workgroup Stage 3 Recommendations Meaningful Use Workgroup Stage 3 Recommendations
Meaningful Use Workgroup Stage 3 Recommendations
 
Hand Hygiene: Impact of Educational Training and Awareness Programme
Hand Hygiene: Impact of Educational Training and Awareness ProgrammeHand Hygiene: Impact of Educational Training and Awareness Programme
Hand Hygiene: Impact of Educational Training and Awareness Programme
 

Andere mochten auch

Andere mochten auch (16)

Patient Safety and Satisfaction
Patient Safety and SatisfactionPatient Safety and Satisfaction
Patient Safety and Satisfaction
 
The Hope Effect
The Hope EffectThe Hope Effect
The Hope Effect
 
TCAB_AM
TCAB_AMTCAB_AM
TCAB_AM
 
2457 ppt bedside report (2)
2457 ppt bedside report (2)2457 ppt bedside report (2)
2457 ppt bedside report (2)
 
Bedside reporting
Bedside reportingBedside reporting
Bedside reporting
 
iNSPIRe (Nursing Staff Patient Interactive Report) Bedside Report Project
iNSPIRe (Nursing Staff Patient Interactive Report) Bedside Report ProjectiNSPIRe (Nursing Staff Patient Interactive Report) Bedside Report Project
iNSPIRe (Nursing Staff Patient Interactive Report) Bedside Report Project
 
Bedside report
Bedside reportBedside report
Bedside report
 
How to sbar
How to sbarHow to sbar
How to sbar
 
SBAR Communication in Nursing Shift Report
SBAR Communication in Nursing Shift ReportSBAR Communication in Nursing Shift Report
SBAR Communication in Nursing Shift Report
 
Change A Shift
Change A ShiftChange A Shift
Change A Shift
 
Patient Care Quality Outcomes
Patient Care Quality OutcomesPatient Care Quality Outcomes
Patient Care Quality Outcomes
 
Sbar
SbarSbar
Sbar
 
SBAR presentation
SBAR presentationSBAR presentation
SBAR presentation
 
Técnica SBAR
Técnica SBARTécnica SBAR
Técnica SBAR
 
ISBAR a better way to communicate
ISBAR  a better way to communicateISBAR  a better way to communicate
ISBAR a better way to communicate
 
Patient care
Patient care Patient care
Patient care
 

Ähnlich wie Amarini_BMJ

A review of the total knee replacement pathway: Integrated care is quality care
A review of the total knee replacement pathway: Integrated care is quality careA review of the total knee replacement pathway: Integrated care is quality care
A review of the total knee replacement pathway: Integrated care is quality careApollo Hospitals
 
Create a page essay using scholarly resources to follow up.docx
Create a page essay using scholarly resources to follow up.docxCreate a page essay using scholarly resources to follow up.docx
Create a page essay using scholarly resources to follow up.docxwrite22
 
Bernie Harrison - Australian Council Healthcare Standards
Bernie Harrison - Australian Council Healthcare StandardsBernie Harrison - Australian Council Healthcare Standards
Bernie Harrison - Australian Council Healthcare StandardsInforma Australia
 
Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...
Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...
Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...Cancer Institute NSW
 
Innovations in Quality Rural Success Stories
Innovations in Quality Rural Success StoriesInnovations in Quality Rural Success Stories
Innovations in Quality Rural Success Storiestbrooks1151
 
Vyaire Respiratory Knowledge Portal
Vyaire Respiratory Knowledge PortalVyaire Respiratory Knowledge Portal
Vyaire Respiratory Knowledge PortalRandy Clare
 
Clinical Transformation, Part II
Clinical Transformation, Part IIClinical Transformation, Part II
Clinical Transformation, Part IIMedsphere
 
January-February 2016 • Vol. 25No. 1 17CPT (R) Gwendolyn .docx
January-February 2016 • Vol. 25No. 1 17CPT (R) Gwendolyn .docxJanuary-February 2016 • Vol. 25No. 1 17CPT (R) Gwendolyn .docx
January-February 2016 • Vol. 25No. 1 17CPT (R) Gwendolyn .docxchristiandean12115
 
Nicholas E. Davies Enterprise Award of Excellence Clinical V.docx
Nicholas E. Davies Enterprise Award of Excellence Clinical V.docxNicholas E. Davies Enterprise Award of Excellence Clinical V.docx
Nicholas E. Davies Enterprise Award of Excellence Clinical V.docxcurwenmichaela
 
Model Business Plan 05-12-2016 FINAL
Model Business Plan 05-12-2016 FINALModel Business Plan 05-12-2016 FINAL
Model Business Plan 05-12-2016 FINALONeil Terrence
 
Model Business Plan 05-12-2016 FINAL
Model Business Plan 05-12-2016 FINALModel Business Plan 05-12-2016 FINAL
Model Business Plan 05-12-2016 FINALTJ O'Neil
 
Quality in Critical Care_١١٣١٠١.pptx
Quality in Critical Care_١١٣١٠١.pptxQuality in Critical Care_١١٣١٠١.pptx
Quality in Critical Care_١١٣١٠١.pptxBassam411094
 
Responding to Non COVID-19: Identification of deterioration in children
Responding to Non COVID-19: Identification of deterioration in childrenResponding to Non COVID-19: Identification of deterioration in children
Responding to Non COVID-19: Identification of deterioration in childrenInnovation Agency
 
Using a Bundle Approach to Improve Ventilator Care Processes and Reduce Venti...
Using a Bundle Approach to Improve Ventilator Care Processes and Reduce Venti...Using a Bundle Approach to Improve Ventilator Care Processes and Reduce Venti...
Using a Bundle Approach to Improve Ventilator Care Processes and Reduce Venti...Gaith Mohedat
 
CASE STUDY on International Accreditation by Dr.Mahboob ali khan Phd
CASE STUDY on International Accreditation by Dr.Mahboob ali khan Phd CASE STUDY on International Accreditation by Dr.Mahboob ali khan Phd
CASE STUDY on International Accreditation by Dr.Mahboob ali khan Phd Healthcare consultant
 
ISBARR The purpose of this project is to practice formulat
ISBARR The purpose of this project is to practice formulatISBARR The purpose of this project is to practice formulat
ISBARR The purpose of this project is to practice formulatmariuse18nolet
 
STARSurgUK Protocol v5.3
STARSurgUK Protocol v5.3STARSurgUK Protocol v5.3
STARSurgUK Protocol v5.3STARSurg
 

Ähnlich wie Amarini_BMJ (20)

A review of the total knee replacement pathway: Integrated care is quality care
A review of the total knee replacement pathway: Integrated care is quality careA review of the total knee replacement pathway: Integrated care is quality care
A review of the total knee replacement pathway: Integrated care is quality care
 
Clabsi bundle audit
Clabsi bundle auditClabsi bundle audit
Clabsi bundle audit
 
Create a page essay using scholarly resources to follow up.docx
Create a page essay using scholarly resources to follow up.docxCreate a page essay using scholarly resources to follow up.docx
Create a page essay using scholarly resources to follow up.docx
 
PGD Decolonisation to Reduce Spinal Infection Rates
PGD Decolonisation to Reduce Spinal Infection RatesPGD Decolonisation to Reduce Spinal Infection Rates
PGD Decolonisation to Reduce Spinal Infection Rates
 
Bernie Harrison - Australian Council Healthcare Standards
Bernie Harrison - Australian Council Healthcare StandardsBernie Harrison - Australian Council Healthcare Standards
Bernie Harrison - Australian Council Healthcare Standards
 
Clasbi poster 6 2014 final
Clasbi poster 6 2014 finalClasbi poster 6 2014 final
Clasbi poster 6 2014 final
 
Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...
Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...
Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...
 
Innovations in Quality Rural Success Stories
Innovations in Quality Rural Success StoriesInnovations in Quality Rural Success Stories
Innovations in Quality Rural Success Stories
 
Vyaire Respiratory Knowledge Portal
Vyaire Respiratory Knowledge PortalVyaire Respiratory Knowledge Portal
Vyaire Respiratory Knowledge Portal
 
Clinical Transformation, Part II
Clinical Transformation, Part IIClinical Transformation, Part II
Clinical Transformation, Part II
 
January-February 2016 • Vol. 25No. 1 17CPT (R) Gwendolyn .docx
January-February 2016 • Vol. 25No. 1 17CPT (R) Gwendolyn .docxJanuary-February 2016 • Vol. 25No. 1 17CPT (R) Gwendolyn .docx
January-February 2016 • Vol. 25No. 1 17CPT (R) Gwendolyn .docx
 
Nicholas E. Davies Enterprise Award of Excellence Clinical V.docx
Nicholas E. Davies Enterprise Award of Excellence Clinical V.docxNicholas E. Davies Enterprise Award of Excellence Clinical V.docx
Nicholas E. Davies Enterprise Award of Excellence Clinical V.docx
 
Model Business Plan 05-12-2016 FINAL
Model Business Plan 05-12-2016 FINALModel Business Plan 05-12-2016 FINAL
Model Business Plan 05-12-2016 FINAL
 
Model Business Plan 05-12-2016 FINAL
Model Business Plan 05-12-2016 FINALModel Business Plan 05-12-2016 FINAL
Model Business Plan 05-12-2016 FINAL
 
Quality in Critical Care_١١٣١٠١.pptx
Quality in Critical Care_١١٣١٠١.pptxQuality in Critical Care_١١٣١٠١.pptx
Quality in Critical Care_١١٣١٠١.pptx
 
Responding to Non COVID-19: Identification of deterioration in children
Responding to Non COVID-19: Identification of deterioration in childrenResponding to Non COVID-19: Identification of deterioration in children
Responding to Non COVID-19: Identification of deterioration in children
 
Using a Bundle Approach to Improve Ventilator Care Processes and Reduce Venti...
Using a Bundle Approach to Improve Ventilator Care Processes and Reduce Venti...Using a Bundle Approach to Improve Ventilator Care Processes and Reduce Venti...
Using a Bundle Approach to Improve Ventilator Care Processes and Reduce Venti...
 
CASE STUDY on International Accreditation by Dr.Mahboob ali khan Phd
CASE STUDY on International Accreditation by Dr.Mahboob ali khan Phd CASE STUDY on International Accreditation by Dr.Mahboob ali khan Phd
CASE STUDY on International Accreditation by Dr.Mahboob ali khan Phd
 
ISBARR The purpose of this project is to practice formulat
ISBARR The purpose of this project is to practice formulatISBARR The purpose of this project is to practice formulat
ISBARR The purpose of this project is to practice formulat
 
STARSurgUK Protocol v5.3
STARSurgUK Protocol v5.3STARSurgUK Protocol v5.3
STARSurgUK Protocol v5.3
 

Amarini_BMJ

  • 1. BMJ Quality Improvement Reports 2016; u205566.w2278 doi: 10.1136/bmjquality.u205566.w2278 Multifaceted bundle interventions shown effective in reducing VAP rates in our multidisciplinary ICUs Abdel Latif Marini, Raymond Khan, Shihab Mundekkadan Ministry of National Guards, Health Affairs Abstract Ventilator associated pneumonia (VAP) remains a worldwide harm associated with hospital acquired infection. Our VAP rate at King Abdulaziz Medical City was 4.0 per 1 000 patient days at baseline. All regulatory bodies continue to emphasize the importance of reducing these infections and include a guideline of practice recommendations to address them, notably the VAP bundle by the Institute for Healthcare Improvement. Our baseline compliance was low and measured to be 83%; this was perceived as an opportunity to work on revising our interventions in the ICUs. An improvement team gathered in 2013, and following the “model of improvement” methodology, along with a sequence of parallel PDSAs, they were able to increase compliance with the care bundle and sustain it above 95% for more than one year. This translated in a decrease in the VAP rate from 4.0 to 0.8 in all different multidisciplinary ICUs. Problem King Abdulaziz Medical City (KAMC) in Riyadh, Saudi Arabia, was established by a royal decree in May 1983. With a bed capacity of 1 220 operational beds, KAMC is a leading medical centre, accredited by Joint Commission International, and provides all types of care to National Guard personnel, their dependents, and other eligible patients, starting from primary health care up to tertiary specialized care. The facility includes 41 wards, including surgical and medical wards, obstetrics and gynaecology, and oncology. The facility also has a cardiac and liver centre, along with 13 different critical care units serving adults and paediatrics, 14 major operating suites, emergency care and trauma centres, ambulatory (outpatient) care, dental, and long term care/rehabilitation. The VAP (ventilator acquired pneumonia) rate at KAMC was averaging 4.0 per 1 000 patient days between 2012 and 2013. The hospital administration considered VAP as a "big dot" quality indicator, and hence was perceived as an opportunity to revise and improve our interventions for VAP prevention in the ICUs. The Ministry of National Guards Health Affairs at KAMC partnered with the Institute for Healthcare Improvement (IHI) in 2012 to build capacity in the science of improvement, and launch several improvement projects. It was observed that all previous interventions to improve the care for VAP patients were isolated, and not embedded into the system. Despite improvements in VAP rates, we wanted to achieve a systemic approach that would lead to sustainable change as we aimed for the target of zero VAP. A multidisciplinary VAP team was created with an aim to improve compliance with the VAP bundle, and subsequently reduce VAP rates. Our population included all ICUs: neurology (eight beds), intermediate medical ICU (14 beds), trauma (eight beds), surgical (nine beds), burns (eight beds), and general ICU (21 beds), a total of 68 beds. VAP was defined according to the National Healthcare Safety Network criteria.[1] Background Evidence based clinical practice guidelines have recommended multiple strategies to reduce VAP. Despite this, VAP remains a significant cause of mortality and morbidity in mechanically ventilated patients worldwide.[2, 3] Acquiring VAP is associated with greater use of broad spectrum antibiotics,[4] prolonged time spent on a mechanical ventilator,[5] and increased ICU and hospital length of stay,[2] ultimately costing more than US $40 000 per episode.[6] All regulatory bodies and infection prevention organisations emphasise the importance of reducing hospital acquired infections, and have published guidelines of practice recommendations to address them, notably the VAP bundle by the IHI. This IHI ventilator bundle, a grouping of best practices that, when applied together, may result in substantially greater improvement, has been implemented in many ICUs, along with teamwork and communication strategies such as structured multidisciplinary rounds and daily goal setting, to wean and remove patients from ventilators as quickly as possible while providing evidence based care. Baseline measurement Our VAP rate was measured by the infection control department (total number of VAP cases / (ventilator days x 1 000) = VAP rate per 1 000 patient days). Our baseline VAP rate before starting the project was 4.0 despite several earlier solo initiatives. The bundle compliance is measured as per the below formula: - Numerator: the number of intensive care unit patients on mechanical ventilation at the time of survey, for whom all four elements of the ventilator bundle are documented and in place - Denominator: total number of intensive care unit patients on Page 1 of 4 © 2016, Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.
  • 2. mechanical ventilation. Our baseline VAP rate before implementing the project interventions was averaging 4.0 per 1 000 patient days between 2012 and 2013, with a bundle compliance averaging 83%. For more information see appendix 1: the diagram shows the relationships between the aim of our project and the changes to be tested and implemented. See supplementary file: ds6680.jpg - “Appendix 1: Relationship between the aim of our project, and the changes to be tested and implemented.” Design A multidisciplinary team was initiated in October 2012, and included a physician leader, infection control practitioner, nurses, respiratory therapist (RT), and performance improvement specialist. Our team members were all trained about the science of improvement, and were coached by quality professionals to write the project charter and develop the driver diagram along with primary and secondary drivers, and choose the change ideas. After thorough review of the literature, the team agreed on a modified IHI VAP prevention care bundle. The ventilator care bundle was a group of evidence based practices that, when implemented together for all patients on mechanical ventilation, result in dramatic reductions in the incidence of VAP. Our bundle included: 1. Elevation of the head of the bed between 30° and 45° 2. Daily "sedation vacations" and assessment of readiness to extubate 3. Peptic ulcer disease prophylaxis 4. Deep venous thrombosis prophylaxis 5. Daily oral care with chlorhexidine 6. Endotracheal tube with inline and subglottic suctioning 7. Cuff pressure between 25 cm to 30 cm H2O. Strategy We used the model of improvement to conduct this project. Several strategies were tested and implemented, including engagement in a collaborative program with the IHI, the formation of a critical care safety team, audits of physician practice, incorporating endotracheal cuff pressure monitoring, implementation of a new oral care protocol, and the introduction of endotracheal tubes and tracheostomy with subglottic suctioning. Many PDSA cycles were conducted, sometimes in parallel to accelerate learning. A data measurement sheet was tested on paper. This data sheet was then tabulated in Excel to yield compliance with the bundle whenever nurses input their data, by choosing from a drop down menu (Yes/No/NA). This automated sheet made it easy for the nurses in each unit to know their preliminary bundle compliance level at bed side each month. Measurement of bundle compliance was done by front line users, including nurses and clinical nurse specialists as per the following guideline, with variability in time of assessment between day and night shifts, and including weekends: ICU: Two to three times per week for 60 observations per month IMCU: Three times per week for 60 observations per month TICU, SICU, and NCCU: Three times per week; 100% of ventilated patients per month The entire bundle was considered compliant only if all seven items were compliant, unless contraindicated. The data retrieved were analysed for accuracy and validity by quality management, tabulated in run charts, and shared monthly with the VAP team, comprising all ICU nurse managers and front line staff. The below is a summary of our PDSA that addressed different elements of the VAP bundle. Process 1. Head of bed elevation (HOB) We have tested processes and system changes that allowed us to improve performance on elevation of head of the bed. Some of these changes were: - Adding HOB documentation to the nursing flow sheet. Nurses were required to document HOB every four hours to the ICU nursing flow sheets - Empower respiratory therapists (RTs) to notify nursing if the head of the bed is not elevated; alternatively, place the patient in this position with nursing assistance - Including this intervention as a default order in ICU admission order sets. Exceptions to this were: log-roll protocol, pelvic fractures, morbid obesity, prone position, intra-aortic balloon pump, and unstable spine not cleared by neurosurgery This element was measured by the VAP data collectors, from direct observation of the HOB of applicable patients. Process 2. Daily sedation vacations We have tested process changes that allowed us to improve performance on daily sedation vacations, and daily assessment of readiness to extubate. Some of these changes were: - Implementing a protocol to lighten sedation daily at 8 am (for patients who met the criteria as per the protocol), to assess for readiness to extubate. - Include precautions to prevent self-extubation, such as increased monitoring and vigilance during the trial - Post compliance with the intervention in the ICU hallway, to encourage change and motivate staff. Page 2 of 4 © 2016, Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.
  • 3. This element of the bundle was measured by looking at the medication administration records for the sedation being withheld, and confirming with the nurse. Daily assessment of readiness for extubation: A ventilator weaning protocol was tested in our ICUs. It allowed the RTs to wean all applicable mechanically ventilated patients starting at 9 am, one hour after sedation is held. The criteria for the weaning trial included the patient being awake and off sedation for at least one hour, being haemodynamically stable, on FiO2 <50%, and positive end-expiratory pressure (PEEP) <8 cm H20. This element was assessed for compliance by looking at the ICU flow sheet and the RTs’ notes. Process 3 & 4. Peptic ulcer disease prophylaxis, and deep vein thrombosis (DVT) prophylaxis We implemented a force function in this process, which allowed us to improve performance on peptic ulcer disease and DVT prophylaxis. The main intervention was to include peptic ulcer disease prophylaxis and DVT prophylaxis as part of our ICU order admission order set. All ICU patients had to have DVT prophylaxis, either by mechanical measure, ie thromboembolic deterrent (TED) stockings and a sequential compression device, or a pharmacological measure (heparin or enoxaparin). Moreover, these were included as items for discussion on ICU daily multidisciplinary rounds. Compliance with this bundle element was measured by checking the documentation for any form of DVT prophylaxis in the chart, and checking the patient for a non-pharmacological intervention. Process 5. Oral care protocol We developed a nursing protocol for oral care using a unified oral kit package. This allowed us to standardise the process among nurses in our ICUs, and allowed utilisation of evidence based practices using chlorhexidine solution. The protocol mandated nurses to perform oral care every four hours by sponge swabs soaked in 0.12% chlorhexidine gluconate solution, and using the brush every 12 hours. Nurses received competencies about the new protocol, and the practice was reinforced by the clinical resource nurse. This element of the bundle was measured by reviewing the documentation in the chart, equipment utilisation reports, and periodical evaluation of the patients’ oral cavities. Process 6. Cuff pressure monitoring The cuff pressure was maintained between 20 to 30 cm H20. It was measured by RTs with a VBM cuff pressure gauge, and recorded every six hours. Shortage of these cuff pressure tools affected the compliance of this measure. The team made sure to procure additional cuff pressure devices to cover the large ICU population. It is worth mentioning that we found our Trauma ICU population had a higher risk of VAP, so a continuous cuff pressure control device was used for these patients. Process 7. Subglottic suctioning All of our patients in ICU had a closed inline suctioning system. All trauma patients and ICU patients who were anticipated to require mechanical ventilation for more than 48 hours were required to be intubated with oral evacuation endotracheal (ET) tubes (tubes that allow subglottic secretion drainage). This change was difficult to accomplish, as we continued to receive patients from emergency room with the regular ET tube. Stocking the appropriate tube in emergency carts was done across the hospital, and also in the rapid response team intubation kit. Patients with subglottic ET tubes were connected to the wall suction at a set negative pressure (100 mmHg with a 20 second interval and duration of 8 seconds). For all of these interventions, the previous and current compliance with the VAP bundle was shared with the ICU leadership and displayed in public in the ICU hallway, to encourage change and motivate staff. See appendix 2: “Individual unit compliance with the VAP bundle” for more information. See supplementary file: ds7106.png - “Appendix 2: Individual unit compliance with the VAP bundle” Results Our data provided evidence that the initiation of a multidisciplinary VAP prevention team, using an adapted IHI care bundle approach with the science of improvement methodology, lead to a sustained reduction in the incidence of VAP in our ICUs. The HOB elevation and sedation vacation bundle elements were initially the most deficient (94%), but they improved greatly by the end of the project (99%). Improvement took place over time. We used run charts to report our compliance over time and detect any non-random variation. A remarkable drop in VAP rate was noted, as the bundle compliance kept rising above 95%. In our project, the bundle compliance increased from 83% to 97 % between May 2013 and June 2014. Additionally, the VAP rate decreased from a baseline average of 4.0 to 0.8. The results were deemed sustainable, as the compliance of the bundle was above the median for more than six data points, creating a shift (non-random variation). Translating these results into occurrences of VAP episodes, the number dropped from 32 per year in 2013 to four episodes per year in 2014. The NHS sustainability model was used as a diagnostic tool that helped identify strengths and weaknesses in our implementation plan.[7] The team members scored the elements under each factor of the model (process, staff, and organisation). This exercise helped the project members to predict the likelihood of sustainability for our project, and to divert resources into the areas that need more attention. In our case, it was the “senior leadership support” and “staff training to sustain the process” factors that required attention.[7] See appendix 3 for the run chart showing the VAP rate compared to VAP bundle compliance over time / data collection tool / NHS sustainability scoring. A cost effectiveness study was not performed for this project; however, we can estimate VAP cost from previous literature and Page 3 of 4 © 2016, Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.
  • 4. multiply the cost by the rate change we observed, to approximate the saving in health care cost. Considering that each episode of VAP costs approximately USD $40 000,[6] and our VAP rate changed from 4 to 2 per 1 000 ventilator days, our saving would be USD $80 000 for the period of the project. See supplementary file: ds7214.pptx - “Appendix 3: Results” Lessons and limitations The strengths of our project include the large number of patients, approximately 4 000, treated in our ICUs over one year. Another important strength is the measurement of our primary outcome (VAP incidence) by an experienced, unchanging infection control team, and having compliance data validated by a quality management specialist. There are several lessons we learned from this project; firstly, the greatest barrier to the implementation of the bundle was the reluctance of consultants to use the sedation vacation protocol. There were fears of unplanned extubation and desaturation due to agitation and anxiety. Secondly, we learned that a multidisciplinary team approach to ventilator care is essential to the success of the project. All of the stakeholders in the process must be included, in order to gain the buy-in and cooperation of all parties. Thirdly, some of the strategies that we utilised to attract and retain excellent team members included using data to define and solve the problem, reporting to the steering committee, finding champions within the hospital who were of sufficiently high profile to lend the effort immediate credibility, and working with those who wanted to work on the project, rather than trying to convince those who did not. In order to enlist support and engage staff, it was important to share baseline data on VAP rates, share the results of improvement efforts with front line staff, and celebrate success by having VAP days or VAP gatherings. The data was limited by the fact that, although our ICUs consist of 68 beds, this study is from a single centre. Further, we adapted the IHI bundle to suit our local characteristics and dynamics, which may not be applicable to other healthcare systems. Finally, despite being able to maintain a high level of bundle compliance during the project, it was only measured for one year. Conclusion As supported by the literature, implementing a multifaceted intervention was effective in significantly reducing the VAP rates in our critical care patient population. Compliance was achieved by incorporating the bundle into daily multidisciplinary rounds, and through regular audit and feedback. To sustain the improvement, a sustainability plan was drafted to establish policy and procedure, and make sure that the infrastructure would keep the change intervention in place and ongoing. To support the success of your project, it should be endorsed by science, led by stakeholders, guided by measures, and supported by management. References 1. Guidelines for the management of adults with hospital- acquired, ventilator-associated, and healthcare-associated pneumonia. Am J Respir Crit Care Med 2005;171(4):388-416. 2. Chahoud J, Semaan A, Almoosa KF. Ventilator-associated events prevention, learning lessons from the past: A systematic review. Heart Lung 2015;44(3):251-9. 3. Melsen WG, Rovers MM, Groenwold RH, et al. Attributable mortality of ventilator-associated pneumonia: a meta- analysis of individual patient data from randomised prevention studies. Lancet Infect Dis 2013;13(8):665-71. 4. Hayashi Y, Morisawa K, Klompas M, et al. Toward improved surveillance: the impact of ventilator-associated complications on length of stay and antibiotic use in patients in intensive care units. Clin Infect Dis. 2013;56(4):471-7. 5. Rello J, Ollendorf DA, Oster G, et al. Epidemiology and outcomes of ventilator-associated pneumonia in a large US database. Chest 2002;122(6):2115-21. 6. Warren DK, Shukla SJ, Olsen MA, et al. Outcome and attributable cost of ventilator-associated pneumonia among intensive care unit patients in a suburban medical center. Crit Care Med 2003;31(5):1312-7. 7. NHS Institute for Innovation and Improvement. Sustainability model and guide. http://www.qihub.scot.nhs.uk/media/162236/sustainability_m odel.pdf Declaration of interests Nothing to declare. Acknowledgements The intensive care, quality management, and infection control departments, King Abdulaziz Medical City, Ministry of National Guards Health Affairs, Riyadh, Saudi Arabia. Ethical approval According to the policy activities that constitute research at King Abdul Aziz Medical City, this work met criteria for operational improvement activities exempt from ethics review. Local policies and procedure do not require IRB approval for improvement projects of that kind. The work is primarily intended to improve local care, not provide generalisable knowledge in a field of inquiry. Ethical approval was not obtained as this is considered to be a quality improvement project, where all VAP bundle interventions were validated by evidence based research, and testing was performed solely for improvement purposes. Powered by TCPDF (www.tcpdf.org) Page 4 of 4 © 2016, Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions. This is an open-access article distributed under the terms of the Creative Commons Attribution Non-commercial License, which permits use, distribution, and reproduction in any medium, provided the original work is properly cited, the use is non commercial and is otherwise in compliance with the license. See http://creativecommons.org/licenses/by-nc/2.0, http://creativecommons.org/licenses/by-nc/2.0/legalcode.