SlideShare ist ein Scribd-Unternehmen logo
1 von 96
Downloaden Sie, um offline zu lesen
integration of
medication therapy management
in primary care
wayne pan, md, mba
chief medical ofïŹcer
santa clara county ipa
how to incorporate
community pharmacists in a
patient-centered medical home
wayne pan, md, mba
chief medical ofïŹcer
santa clara county ipa
setting
expectations
Have you seen
 ANSWERS?




 6-month old lab mix
  well-trained to do
   old tricks, not so
 good with new tricks
healthplans
healthcareproviders
hospitals
physicians
NO
how will the patient
beneïŹt from this?
    does this make it
      easier for the
           patient?
patient-centered medical home?
patient-centered medical community
patient-centered medical community
why?
patientascostdriver
patientbehavior
see the whole
see the holes
MIND THE GAP
carecoordination
 andtransitions
MEDICATION THERAPY MANAGEMENT
medicationreconciliation
systemsthinking
designthinking
designdoing
what got you here


         marshall goldsmith
won't get you there




           marshall goldsmith
WE
                                                      ARE
                                                      HERE




From: Dan Roam, “American Healthcare: a 4-napkin explanation”
www.slideshare.net/danroam/healthcare-napkins-all
Source: Organisation for Economic Co-operation and Development (2010), "OECD Health Data", OECD Health Statistics (database). doi: 10.1787/data-00350-en
(Accessed on 14 February 2011).
Notes: Data from Australia and Japan are 2007 data. Figures for Belgium, Canada, Netherlands, Norway and Switzerland, are OECD estimates.
Cumulative Increases in Health Insurance Premiums,
           Workers’ Contributions to Premiums, Inflation, and Workers’
                              Earnings, 1999-2011
    200%




    150%




    100%




     50%




       0%
            1999         2000         2001        2002         2003       2004   2005   2006      2007     2008         2009   2010   2011

                                              Health Insurance Premiums             Workers' Contribution to Premiums
                                              Workers' Earnings                     Overall Inflation


Source: Kaiser/HRET Survey of Employer-Sponsored Health BeneïŹts,
1999-2011. Bureau of Labor Statistics, Consumer Price Index, U.S. City
Average of Annual InïŹ‚ation (April to April), 1999-2011; Bureau of Labor
Statistics, Seasonally Adjusted Data from the Current Employment
Statistics Survey, 1999-2011 (April to April).
Exhibit ES-1. Overall Ranking
           Country Rankings
                       1.00–2.33
                       2.34–4.66
                       4.67–7.00
                                              AUS          CAN          GER         NETH          NZ            UK            US

  OVERALL RANKING (2010)                        3            6            4            1           5            2              7

  Quality Care                                  4            7            5            2           1            3              6

           Effective Care                       2            7            6            3           5            1              4

           Safe Care                            6            5            3            1           4            2              7

           Coordinated Care                     4            5            7            2           1            3              6

           Patient-Centered Care                2            5            3            6           1            7              4

  Access                                       6.5           5            3            1           4            2             6.5

           Cost-Related Problem                 6           3.5          3.5           2           5            1              7

           Timeliness of Care                   6            7            2            1           3            4              5

  Efficiency                                    2            6            5            3           4            1              7

  Equity                                        4            5            3            1           6            2              7

  Long, Healthy, Productive Lives               1            2            3            4           5            6              7

  Health Expenditures/Capita, 2007           $3,357       $3,895       $3,588       $3,837*      $2,454       $2,992        $7,290

Note: * Estimate. Expenditures shown in $US PPP (purchasing power parity).
Source: Calculated by The Commonwealth Fund based on 2007 International Health Policy Survey; 2008 International Health
Policy Survey of Sicker Adults; 2009 International Health Policy Survey of Primary Care Physicians; Commonwealth Fund     THE COMMONWEALTH
                                                                                                                                 FUND
Commission on a High Performance Health System National Scorecard; and Organization for Economic Cooperation and
Development, OECD Health Data, 2009 (Paris: OECD, Nov. 2009).
insanity:
 doing the
     same
thing over
  and over
       and
expecting
 different
    results
patient perspective
on average,
there is a pharmacy
    within 2.5 miles
 of every US resident




           Source: National Association of Chain Drug Stores
Source: Gallop, November 28, 2011-December 1, 2011
get out of the rut?
from: Jeanne Liedtka and Tim Ogilvie, Designing for Growth (2011)
IPA
hosspital      onsite
discharge       case
 planner      manager



      hospitalist




      patient




 discharge
 planning



            thepatientjourney
hospitalist




                 Rx


               patient




discharge   medication
planning    reconciliation




   thepatientjourney
hospitalist




                                discharge
                               instructions




                              patient




                             outpatient
discharge   medication       physician
planning    reconciliation   follow-up




   thepatientjourney
Rx     discharge
                                                instructions




                                            family




                                            patient




                             outpatient
discharge   medication       physician    discharge
planning    reconciliation   follow-up




   thepatientjourney
failsafe
hosspital
discharge
                 IPA
               onsite
                           hospitalist    hospitalist     Rx     discharge
                                                                instructions

                case
 planner      manager



      hospitalist
                             Rx
                                            discharge
                                           instructions     family




      patient              patient        patient           patient




                                         outpatient
 discharge              medication       physician        discharge
 planning               reconciliation   follow-up




            thepatientjourney
hosspital
discharge
                 IPA
               onsite
                           hospitalist    hospitalist     Rx     discharge
                                                                instructions

                case
 planner      manager



      hospitalist
                             Rx
                                            discharge
                                           instructions     family




      patient              patient        patient           patient




                                         outpatient
 discharge              medication       physician        discharge
 planning               reconciliation   follow-up




            thepatientjourney
from: Jeanne Liedtka and Tim Ogilvie, Designing for Growth (2011)
brainstorm
hosspital
discharge
                 IPA
               onsite
                           hospitalist    hospitalist     Rx     discharge
                                                                instructions

                case
 planner      manager



      hospitalist
                             Rx
                                            discharge
                                           instructions     family




      patient              patient        patient           patient




                                         outpatient
 discharge              medication       physician        discharge
 planning               reconciliation   follow-up




            thepatientjourney
hosspital
discharge
                 IPA
               onsite
                           pharmacist     hospitalist     Rx     discharge
                                                                instructions

                case
 planner      manager



      hospitalist
                             Rx
                                            discharge
                                           instructions     family




      patient              patient        patient           patient




                                         outpatient
 discharge              medication       physician        discharge
 planning               reconciliation   follow-up




            thepatientjourney
“put hot
triggers in
the path of
motivated
people”
BJ Fogg, PhD
Director, Persuasive Technology Lab
Stanford University
Santa Clara County IPA (SCCIPA)
Medication Reconciliation Pilot Project
     How to ïŹnd the medication list for patients using AccessExpress

1.   Go to the PPMSI AccessExpress provider portal
     (http://ppmsi.com/accessexpress.html):




2.   Select Santa Clara County IPA:




3.   Enter USER NAME and PASSWORD, click on “SUBMIT”:
Your   SCCIPA doctor wants to help you with
your medications, after you leave the hospital.
                                      Michael Lam, RPh
                                      pharmacist

                                      Samaritan Medical
                                      Center Pharmacy
                                      2505 Samaritan Drive
                                      San Jose, CA
                                      (408) 356-7111

Please visit the Samaritan Medical Center Pharmacy to pick up
your new prescriptions and have a pharmacist review your
medications with you.
                                                          SCCIPA
                                            A PaciïŹc Partners Medical Group
from: Jeanne Liedtka and Tim Ogilvie, Designing for Growth (2011)
what happened?
failfast
just one more thing....
alignment
engage
it’s
not
just
about
data
it’saboutthepatient
Thank you!
  wpan@ppmsi.com




WWW.SNOOPY.COM

Weitere Àhnliche Inhalte

Andere mochten auch

Let's hear from the providers - 7th RISE Summit, Nashville, TN 11MAR13
Let's hear from the providers - 7th RISE Summit, Nashville, TN 11MAR13Let's hear from the providers - 7th RISE Summit, Nashville, TN 11MAR13
Let's hear from the providers - 7th RISE Summit, Nashville, TN 11MAR13Wayne Pan
 
Wouldn't it be nice... 21APR12
Wouldn't it be nice... 21APR12Wouldn't it be nice... 21APR12
Wouldn't it be nice... 21APR12Wayne Pan
 
Best practices for data analysis 16 jan12
Best practices for data analysis 16 jan12Best practices for data analysis 16 jan12
Best practices for data analysis 16 jan12Wayne Pan
 
Medication Reconciliation Recent changes introduced by Accreditation Canada
Medication Reconciliation Recent changes introduced by Accreditation CanadaMedication Reconciliation Recent changes introduced by Accreditation Canada
Medication Reconciliation Recent changes introduced by Accreditation CanadaCanadian Patient Safety Institute
 
Some thoughts about healthcare IT systems 1OCT13
Some thoughts about healthcare IT systems 1OCT13Some thoughts about healthcare IT systems 1OCT13
Some thoughts about healthcare IT systems 1OCT13Wayne Pan
 
Medication Reconciliation Education
Medication Reconciliation EducationMedication Reconciliation Education
Medication Reconciliation Educationcshowers5608
 
The SCCIPA Story 24 jan12
The SCCIPA Story 24 jan12The SCCIPA Story 24 jan12
The SCCIPA Story 24 jan12Wayne Pan
 
Medication Reconciliation
Medication ReconciliationMedication Reconciliation
Medication ReconciliationPAFP
 

Andere mochten auch (9)

Let's hear from the providers - 7th RISE Summit, Nashville, TN 11MAR13
Let's hear from the providers - 7th RISE Summit, Nashville, TN 11MAR13Let's hear from the providers - 7th RISE Summit, Nashville, TN 11MAR13
Let's hear from the providers - 7th RISE Summit, Nashville, TN 11MAR13
 
Wouldn't it be nice... 21APR12
Wouldn't it be nice... 21APR12Wouldn't it be nice... 21APR12
Wouldn't it be nice... 21APR12
 
Best practices for data analysis 16 jan12
Best practices for data analysis 16 jan12Best practices for data analysis 16 jan12
Best practices for data analysis 16 jan12
 
Medication Reconciliation Recent changes introduced by Accreditation Canada
Medication Reconciliation Recent changes introduced by Accreditation CanadaMedication Reconciliation Recent changes introduced by Accreditation Canada
Medication Reconciliation Recent changes introduced by Accreditation Canada
 
Some thoughts about healthcare IT systems 1OCT13
Some thoughts about healthcare IT systems 1OCT13Some thoughts about healthcare IT systems 1OCT13
Some thoughts about healthcare IT systems 1OCT13
 
Medication Reconciliation
Medication ReconciliationMedication Reconciliation
Medication Reconciliation
 
Medication Reconciliation Education
Medication Reconciliation EducationMedication Reconciliation Education
Medication Reconciliation Education
 
The SCCIPA Story 24 jan12
The SCCIPA Story 24 jan12The SCCIPA Story 24 jan12
The SCCIPA Story 24 jan12
 
Medication Reconciliation
Medication ReconciliationMedication Reconciliation
Medication Reconciliation
 

Ähnlich wie Integrating Pharmacists in Primary Care Medical Homes

Enhancing patient care through better data
Enhancing patient care through better dataEnhancing patient care through better data
Enhancing patient care through better dataWayne Pan
 
CCHP Overview
CCHP OverviewCCHP Overview
CCHP Overviewandreacamden
 
LDI Health Policy Seminar with Jeffrey Brenner_ Bending the Cost Curve and Im...
LDI Health Policy Seminar with Jeffrey Brenner_ Bending the Cost Curve and Im...LDI Health Policy Seminar with Jeffrey Brenner_ Bending the Cost Curve and Im...
LDI Health Policy Seminar with Jeffrey Brenner_ Bending the Cost Curve and Im...Leonard Davis Institute of Health Economics
 
Physician recruiting, awareness & loyalty final.2
Physician recruiting, awareness & loyalty final.2Physician recruiting, awareness & loyalty final.2
Physician recruiting, awareness & loyalty final.2martyg1111
 
Are Existing HTA Requirements Inadequate for Establishing Value for Potential...
Are Existing HTA Requirements Inadequate for Establishing Value for Potential...Are Existing HTA Requirements Inadequate for Establishing Value for Potential...
Are Existing HTA Requirements Inadequate for Establishing Value for Potential...Office of Health Economics
 
Research-Driven Solutions for Innovative State Policy
Research-Driven Solutions for Innovative State PolicyResearch-Driven Solutions for Innovative State Policy
Research-Driven Solutions for Innovative State PolicyAcademyHealth
 
Breakout 2.4 Making the system work for you:Using levers and drivers to deliv...
Breakout 2.4 Making the system work for you:Using levers and drivers to deliv...Breakout 2.4 Making the system work for you:Using levers and drivers to deliv...
Breakout 2.4 Making the system work for you:Using levers and drivers to deliv...NHS Improvement
 
IBM - Cardinal Health - Portal Case Study
IBM - Cardinal Health - Portal Case StudyIBM - Cardinal Health - Portal Case Study
IBM - Cardinal Health - Portal Case StudyDvir Reznik
 
Pecha Kucha Elke de Quay
Pecha Kucha Elke de QuayPecha Kucha Elke de Quay
Pecha Kucha Elke de QuayUMC St Radboud
 
Role and Scope of MIS in Monitoring and Surveillance Systems of HPNSDP
Role and Scope of MIS in Monitoring and Surveillance Systems of HPNSDPRole and Scope of MIS in Monitoring and Surveillance Systems of HPNSDP
Role and Scope of MIS in Monitoring and Surveillance Systems of HPNSDPMEASURE Evaluation
 
Medicare Part D Cost Sharing and Antipsychotic Drug Use in Two Medicare Advan...
Medicare Part D Cost Sharing and Antipsychotic Drug Use in Two Medicare Advan...Medicare Part D Cost Sharing and Antipsychotic Drug Use in Two Medicare Advan...
Medicare Part D Cost Sharing and Antipsychotic Drug Use in Two Medicare Advan...HMO Research Network
 
Joseph Paduda
Joseph PadudaJoseph Paduda
Joseph PadudaOPUNITE
 
Impact Of a Clinical Decision Support Tool on Asthma Patients with Current As...
Impact Of a Clinical Decision Support Tool on Asthma Patients with Current As...Impact Of a Clinical Decision Support Tool on Asthma Patients with Current As...
Impact Of a Clinical Decision Support Tool on Asthma Patients with Current As...Yiscah Bracha
 
The Role of Health Services Research in a Learning Healthcare System
The Role of Health Services Research in a Learning Healthcare SystemThe Role of Health Services Research in a Learning Healthcare System
The Role of Health Services Research in a Learning Healthcare SystemAcademyHealth
 
What We're Working On Now: Getting the "System" to be a Real System for Heart...
What We're Working On Now: Getting the "System" to be a Real System for Heart...What We're Working On Now: Getting the "System" to be a Real System for Heart...
What We're Working On Now: Getting the "System" to be a Real System for Heart...3GDR
 
Diffusion of innovation beyond the tipping point m goulbourne 2007
Diffusion of innovation beyond the tipping point   m goulbourne 2007Diffusion of innovation beyond the tipping point   m goulbourne 2007
Diffusion of innovation beyond the tipping point m goulbourne 2007Michelle Goulbourne @ DiaMind Health
 
Nursing process aseem
Nursing process aseemNursing process aseem
Nursing process aseemAseem Badarudeen
 

Ähnlich wie Integrating Pharmacists in Primary Care Medical Homes (20)

Enhancing patient care through better data
Enhancing patient care through better dataEnhancing patient care through better data
Enhancing patient care through better data
 
Your Call To Health Consciousness
Your Call To Health ConsciousnessYour Call To Health Consciousness
Your Call To Health Consciousness
 
Improving Health
Improving HealthImproving Health
Improving Health
 
CCHP Overview
CCHP OverviewCCHP Overview
CCHP Overview
 
LDI Health Policy Seminar with Jeffrey Brenner_ Bending the Cost Curve and Im...
LDI Health Policy Seminar with Jeffrey Brenner_ Bending the Cost Curve and Im...LDI Health Policy Seminar with Jeffrey Brenner_ Bending the Cost Curve and Im...
LDI Health Policy Seminar with Jeffrey Brenner_ Bending the Cost Curve and Im...
 
Physician recruiting, awareness & loyalty final.2
Physician recruiting, awareness & loyalty final.2Physician recruiting, awareness & loyalty final.2
Physician recruiting, awareness & loyalty final.2
 
Are Existing HTA Requirements Inadequate for Establishing Value for Potential...
Are Existing HTA Requirements Inadequate for Establishing Value for Potential...Are Existing HTA Requirements Inadequate for Establishing Value for Potential...
Are Existing HTA Requirements Inadequate for Establishing Value for Potential...
 
Research-Driven Solutions for Innovative State Policy
Research-Driven Solutions for Innovative State PolicyResearch-Driven Solutions for Innovative State Policy
Research-Driven Solutions for Innovative State Policy
 
Breakout 2.4 Making the system work for you:Using levers and drivers to deliv...
Breakout 2.4 Making the system work for you:Using levers and drivers to deliv...Breakout 2.4 Making the system work for you:Using levers and drivers to deliv...
Breakout 2.4 Making the system work for you:Using levers and drivers to deliv...
 
Graham Center FMCC Presentation
Graham Center FMCC PresentationGraham Center FMCC Presentation
Graham Center FMCC Presentation
 
IBM - Cardinal Health - Portal Case Study
IBM - Cardinal Health - Portal Case StudyIBM - Cardinal Health - Portal Case Study
IBM - Cardinal Health - Portal Case Study
 
Pecha Kucha Elke de Quay
Pecha Kucha Elke de QuayPecha Kucha Elke de Quay
Pecha Kucha Elke de Quay
 
Role and Scope of MIS in Monitoring and Surveillance Systems of HPNSDP
Role and Scope of MIS in Monitoring and Surveillance Systems of HPNSDPRole and Scope of MIS in Monitoring and Surveillance Systems of HPNSDP
Role and Scope of MIS in Monitoring and Surveillance Systems of HPNSDP
 
Medicare Part D Cost Sharing and Antipsychotic Drug Use in Two Medicare Advan...
Medicare Part D Cost Sharing and Antipsychotic Drug Use in Two Medicare Advan...Medicare Part D Cost Sharing and Antipsychotic Drug Use in Two Medicare Advan...
Medicare Part D Cost Sharing and Antipsychotic Drug Use in Two Medicare Advan...
 
Joseph Paduda
Joseph PadudaJoseph Paduda
Joseph Paduda
 
Impact Of a Clinical Decision Support Tool on Asthma Patients with Current As...
Impact Of a Clinical Decision Support Tool on Asthma Patients with Current As...Impact Of a Clinical Decision Support Tool on Asthma Patients with Current As...
Impact Of a Clinical Decision Support Tool on Asthma Patients with Current As...
 
The Role of Health Services Research in a Learning Healthcare System
The Role of Health Services Research in a Learning Healthcare SystemThe Role of Health Services Research in a Learning Healthcare System
The Role of Health Services Research in a Learning Healthcare System
 
What We're Working On Now: Getting the "System" to be a Real System for Heart...
What We're Working On Now: Getting the "System" to be a Real System for Heart...What We're Working On Now: Getting the "System" to be a Real System for Heart...
What We're Working On Now: Getting the "System" to be a Real System for Heart...
 
Diffusion of innovation beyond the tipping point m goulbourne 2007
Diffusion of innovation beyond the tipping point   m goulbourne 2007Diffusion of innovation beyond the tipping point   m goulbourne 2007
Diffusion of innovation beyond the tipping point m goulbourne 2007
 
Nursing process aseem
Nursing process aseemNursing process aseem
Nursing process aseem
 

Mehr von Wayne Pan

New reimbursement model for pharma 20DEC17
New reimbursement model for pharma 20DEC17New reimbursement model for pharma 20DEC17
New reimbursement model for pharma 20DEC17Wayne Pan
 
Solving for x - a solution to the healthcare conundrum?
Solving for x - a solution to the healthcare conundrum?Solving for x - a solution to the healthcare conundrum?
Solving for x - a solution to the healthcare conundrum?Wayne Pan
 
mPharma
mPharmamPharma
mPharmaWayne Pan
 
Integrating risk and quality 18 jan12
Integrating risk and quality 18 jan12Integrating risk and quality 18 jan12
Integrating risk and quality 18 jan12Wayne Pan
 
How star rating measures correlate with overall hedis quality (full) 16 jan12
How star rating measures correlate with overall hedis quality (full) 16 jan12How star rating measures correlate with overall hedis quality (full) 16 jan12
How star rating measures correlate with overall hedis quality (full) 16 jan12Wayne Pan
 
SVCN! Health Care Reform Summit 1SEP11 - Should your nonprofit expand into ne...
SVCN! Health Care Reform Summit 1SEP11 - Should your nonprofit expand into ne...SVCN! Health Care Reform Summit 1SEP11 - Should your nonprofit expand into ne...
SVCN! Health Care Reform Summit 1SEP11 - Should your nonprofit expand into ne...Wayne Pan
 
5 dangerous ideas
5 dangerous ideas5 dangerous ideas
5 dangerous ideasWayne Pan
 
Facilitating care coordination and transitions in an ACO
Facilitating care coordination and transitions in an ACOFacilitating care coordination and transitions in an ACO
Facilitating care coordination and transitions in an ACOWayne Pan
 
Technology Essentials for ACO's and Care Coordination
Technology Essentials for ACO's and Care CoordinationTechnology Essentials for ACO's and Care Coordination
Technology Essentials for ACO's and Care CoordinationWayne Pan
 
CQC/CAPG StarQuest HAS Presentation 5APR11
CQC/CAPG StarQuest HAS Presentation 5APR11CQC/CAPG StarQuest HAS Presentation 5APR11
CQC/CAPG StarQuest HAS Presentation 5APR11Wayne Pan
 
CAPG StarQuest Presentation 1 Mar11
CAPG StarQuest Presentation 1 Mar11CAPG StarQuest Presentation 1 Mar11
CAPG StarQuest Presentation 1 Mar11Wayne Pan
 
Provider Payer Integration (Himss11 192)
Provider Payer Integration (Himss11   192)Provider Payer Integration (Himss11   192)
Provider Payer Integration (Himss11 192)Wayne Pan
 
Healthcare Financing 101
Healthcare Financing 101Healthcare Financing 101
Healthcare Financing 101Wayne Pan
 
Improving health outcomes through collaborative gerontechnology (2009)
Improving health outcomes through collaborative gerontechnology (2009)Improving health outcomes through collaborative gerontechnology (2009)
Improving health outcomes through collaborative gerontechnology (2009)Wayne Pan
 

Mehr von Wayne Pan (14)

New reimbursement model for pharma 20DEC17
New reimbursement model for pharma 20DEC17New reimbursement model for pharma 20DEC17
New reimbursement model for pharma 20DEC17
 
Solving for x - a solution to the healthcare conundrum?
Solving for x - a solution to the healthcare conundrum?Solving for x - a solution to the healthcare conundrum?
Solving for x - a solution to the healthcare conundrum?
 
mPharma
mPharmamPharma
mPharma
 
Integrating risk and quality 18 jan12
Integrating risk and quality 18 jan12Integrating risk and quality 18 jan12
Integrating risk and quality 18 jan12
 
How star rating measures correlate with overall hedis quality (full) 16 jan12
How star rating measures correlate with overall hedis quality (full) 16 jan12How star rating measures correlate with overall hedis quality (full) 16 jan12
How star rating measures correlate with overall hedis quality (full) 16 jan12
 
SVCN! Health Care Reform Summit 1SEP11 - Should your nonprofit expand into ne...
SVCN! Health Care Reform Summit 1SEP11 - Should your nonprofit expand into ne...SVCN! Health Care Reform Summit 1SEP11 - Should your nonprofit expand into ne...
SVCN! Health Care Reform Summit 1SEP11 - Should your nonprofit expand into ne...
 
5 dangerous ideas
5 dangerous ideas5 dangerous ideas
5 dangerous ideas
 
Facilitating care coordination and transitions in an ACO
Facilitating care coordination and transitions in an ACOFacilitating care coordination and transitions in an ACO
Facilitating care coordination and transitions in an ACO
 
Technology Essentials for ACO's and Care Coordination
Technology Essentials for ACO's and Care CoordinationTechnology Essentials for ACO's and Care Coordination
Technology Essentials for ACO's and Care Coordination
 
CQC/CAPG StarQuest HAS Presentation 5APR11
CQC/CAPG StarQuest HAS Presentation 5APR11CQC/CAPG StarQuest HAS Presentation 5APR11
CQC/CAPG StarQuest HAS Presentation 5APR11
 
CAPG StarQuest Presentation 1 Mar11
CAPG StarQuest Presentation 1 Mar11CAPG StarQuest Presentation 1 Mar11
CAPG StarQuest Presentation 1 Mar11
 
Provider Payer Integration (Himss11 192)
Provider Payer Integration (Himss11   192)Provider Payer Integration (Himss11   192)
Provider Payer Integration (Himss11 192)
 
Healthcare Financing 101
Healthcare Financing 101Healthcare Financing 101
Healthcare Financing 101
 
Improving health outcomes through collaborative gerontechnology (2009)
Improving health outcomes through collaborative gerontechnology (2009)Improving health outcomes through collaborative gerontechnology (2009)
Improving health outcomes through collaborative gerontechnology (2009)
 

KĂŒrzlich hochgeladen

VIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service Lucknow
VIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service LucknowVIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service Lucknow
VIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service Lucknownarwatsonia7
 
Book Call Girls in Yelahanka - For 7001305949 Cheap & Best with original Photos
Book Call Girls in Yelahanka - For 7001305949 Cheap & Best with original PhotosBook Call Girls in Yelahanka - For 7001305949 Cheap & Best with original Photos
Book Call Girls in Yelahanka - For 7001305949 Cheap & Best with original Photosnarwatsonia7
 
Call Girl Koramangala | 7001305949 At Low Cost Cash Payment Booking
Call Girl Koramangala | 7001305949 At Low Cost Cash Payment BookingCall Girl Koramangala | 7001305949 At Low Cost Cash Payment Booking
Call Girl Koramangala | 7001305949 At Low Cost Cash Payment Bookingnarwatsonia7
 
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service MumbaiVIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbaisonalikaur4
 
Call Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service Availablenarwatsonia7
 
Sonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call Now
Sonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call NowSonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call Now
Sonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call NowRiya Pathan
 
Housewife Call Girls Bangalore - Call 7001305949 Rs-3500 with A/C Room Cash o...
Housewife Call Girls Bangalore - Call 7001305949 Rs-3500 with A/C Room Cash o...Housewife Call Girls Bangalore - Call 7001305949 Rs-3500 with A/C Room Cash o...
Housewife Call Girls Bangalore - Call 7001305949 Rs-3500 with A/C Room Cash o...narwatsonia7
 
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% SafeBangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safenarwatsonia7
 
Housewife Call Girls Hoskote | 7001305949 At Low Cost Cash Payment Booking
Housewife Call Girls Hoskote | 7001305949 At Low Cost Cash Payment BookingHousewife Call Girls Hoskote | 7001305949 At Low Cost Cash Payment Booking
Housewife Call Girls Hoskote | 7001305949 At Low Cost Cash Payment Bookingnarwatsonia7
 
call girls in green park DELHI 🔝 >àŒ’9540349809 🔝 genuine Escort Service đŸ”âœ”ïžâœ”ïž
call girls in green park  DELHI 🔝 >àŒ’9540349809 🔝 genuine Escort Service đŸ”âœ”ïžâœ”ïžcall girls in green park  DELHI 🔝 >àŒ’9540349809 🔝 genuine Escort Service đŸ”âœ”ïžâœ”ïž
call girls in green park DELHI 🔝 >àŒ’9540349809 🔝 genuine Escort Service đŸ”âœ”ïžâœ”ïžsaminamagar
 
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service Availablenarwatsonia7
 
Call Girls Whitefield Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Whitefield Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Whitefield Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Whitefield Just Call 7001305949 Top Class Call Girl Service Availablenarwatsonia7
 
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...Miss joya
 
Call Girls Thane Just Call 9910780858 Get High Class Call Girls Service
Call Girls Thane Just Call 9910780858 Get High Class Call Girls ServiceCall Girls Thane Just Call 9910780858 Get High Class Call Girls Service
Call Girls Thane Just Call 9910780858 Get High Class Call Girls Servicesonalikaur4
 
See the 2,456 pharmacies on the National E-Pharmacy Platform
See the 2,456 pharmacies on the National E-Pharmacy PlatformSee the 2,456 pharmacies on the National E-Pharmacy Platform
See the 2,456 pharmacies on the National E-Pharmacy PlatformKweku Zurek
 
Call Girl Lucknow Mallika 7001305949 Independent Escort Service Lucknow
Call Girl Lucknow Mallika 7001305949 Independent Escort Service LucknowCall Girl Lucknow Mallika 7001305949 Independent Escort Service Lucknow
Call Girl Lucknow Mallika 7001305949 Independent Escort Service Lucknownarwatsonia7
 
Book Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbers
Book Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbersBook Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbers
Book Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbersnarwatsonia7
 
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking ModelsMumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking Modelssonalikaur4
 
Low Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service Mumbai
Low Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service MumbaiLow Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service Mumbai
Low Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service Mumbaisonalikaur4
 
Call Girls Hsr Layout Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hsr Layout Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Hsr Layout Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hsr Layout Just Call 7001305949 Top Class Call Girl Service Availablenarwatsonia7
 

KĂŒrzlich hochgeladen (20)

VIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service Lucknow
VIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service LucknowVIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service Lucknow
VIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service Lucknow
 
Book Call Girls in Yelahanka - For 7001305949 Cheap & Best with original Photos
Book Call Girls in Yelahanka - For 7001305949 Cheap & Best with original PhotosBook Call Girls in Yelahanka - For 7001305949 Cheap & Best with original Photos
Book Call Girls in Yelahanka - For 7001305949 Cheap & Best with original Photos
 
Call Girl Koramangala | 7001305949 At Low Cost Cash Payment Booking
Call Girl Koramangala | 7001305949 At Low Cost Cash Payment BookingCall Girl Koramangala | 7001305949 At Low Cost Cash Payment Booking
Call Girl Koramangala | 7001305949 At Low Cost Cash Payment Booking
 
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service MumbaiVIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
 
Call Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service Available
 
Sonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call Now
Sonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call NowSonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call Now
Sonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call Now
 
Housewife Call Girls Bangalore - Call 7001305949 Rs-3500 with A/C Room Cash o...
Housewife Call Girls Bangalore - Call 7001305949 Rs-3500 with A/C Room Cash o...Housewife Call Girls Bangalore - Call 7001305949 Rs-3500 with A/C Room Cash o...
Housewife Call Girls Bangalore - Call 7001305949 Rs-3500 with A/C Room Cash o...
 
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% SafeBangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
 
Housewife Call Girls Hoskote | 7001305949 At Low Cost Cash Payment Booking
Housewife Call Girls Hoskote | 7001305949 At Low Cost Cash Payment BookingHousewife Call Girls Hoskote | 7001305949 At Low Cost Cash Payment Booking
Housewife Call Girls Hoskote | 7001305949 At Low Cost Cash Payment Booking
 
call girls in green park DELHI 🔝 >àŒ’9540349809 🔝 genuine Escort Service đŸ”âœ”ïžâœ”ïž
call girls in green park  DELHI 🔝 >àŒ’9540349809 🔝 genuine Escort Service đŸ”âœ”ïžâœ”ïžcall girls in green park  DELHI 🔝 >àŒ’9540349809 🔝 genuine Escort Service đŸ”âœ”ïžâœ”ïž
call girls in green park DELHI 🔝 >àŒ’9540349809 🔝 genuine Escort Service đŸ”âœ”ïžâœ”ïž
 
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
 
Call Girls Whitefield Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Whitefield Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Whitefield Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Whitefield Just Call 7001305949 Top Class Call Girl Service Available
 
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
 
Call Girls Thane Just Call 9910780858 Get High Class Call Girls Service
Call Girls Thane Just Call 9910780858 Get High Class Call Girls ServiceCall Girls Thane Just Call 9910780858 Get High Class Call Girls Service
Call Girls Thane Just Call 9910780858 Get High Class Call Girls Service
 
See the 2,456 pharmacies on the National E-Pharmacy Platform
See the 2,456 pharmacies on the National E-Pharmacy PlatformSee the 2,456 pharmacies on the National E-Pharmacy Platform
See the 2,456 pharmacies on the National E-Pharmacy Platform
 
Call Girl Lucknow Mallika 7001305949 Independent Escort Service Lucknow
Call Girl Lucknow Mallika 7001305949 Independent Escort Service LucknowCall Girl Lucknow Mallika 7001305949 Independent Escort Service Lucknow
Call Girl Lucknow Mallika 7001305949 Independent Escort Service Lucknow
 
Book Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbers
Book Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbersBook Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbers
Book Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbers
 
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking ModelsMumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
 
Low Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service Mumbai
Low Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service MumbaiLow Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service Mumbai
Low Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service Mumbai
 
Call Girls Hsr Layout Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hsr Layout Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Hsr Layout Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hsr Layout Just Call 7001305949 Top Class Call Girl Service Available
 

Integrating Pharmacists in Primary Care Medical Homes

  • 1. integration of medication therapy management in primary care wayne pan, md, mba chief medical ofïŹcer santa clara county ipa
  • 2. how to incorporate community pharmacists in a patient-centered medical home wayne pan, md, mba chief medical ofïŹcer santa clara county ipa
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 10. Have you seen ANSWERS? 6-month old lab mix well-trained to do old tricks, not so good with new tricks
  • 15. NO
  • 16.
  • 17.
  • 18.
  • 19. how will the patient beneïŹt from this? does this make it easier for the patient?
  • 23. why?
  • 35. what got you here marshall goldsmith
  • 36. won't get you there marshall goldsmith
  • 37. WE ARE HERE From: Dan Roam, “American Healthcare: a 4-napkin explanation” www.slideshare.net/danroam/healthcare-napkins-all
  • 38. Source: Organisation for Economic Co-operation and Development (2010), "OECD Health Data", OECD Health Statistics (database). doi: 10.1787/data-00350-en (Accessed on 14 February 2011). Notes: Data from Australia and Japan are 2007 data. Figures for Belgium, Canada, Netherlands, Norway and Switzerland, are OECD estimates.
  • 39. Cumulative Increases in Health Insurance Premiums, Workers’ Contributions to Premiums, Inflation, and Workers’ Earnings, 1999-2011 200% 150% 100% 50% 0% 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Health Insurance Premiums Workers' Contribution to Premiums Workers' Earnings Overall Inflation Source: Kaiser/HRET Survey of Employer-Sponsored Health BeneïŹts, 1999-2011. Bureau of Labor Statistics, Consumer Price Index, U.S. City Average of Annual InïŹ‚ation (April to April), 1999-2011; Bureau of Labor Statistics, Seasonally Adjusted Data from the Current Employment Statistics Survey, 1999-2011 (April to April).
  • 40. Exhibit ES-1. Overall Ranking Country Rankings 1.00–2.33 2.34–4.66 4.67–7.00 AUS CAN GER NETH NZ UK US OVERALL RANKING (2010) 3 6 4 1 5 2 7 Quality Care 4 7 5 2 1 3 6 Effective Care 2 7 6 3 5 1 4 Safe Care 6 5 3 1 4 2 7 Coordinated Care 4 5 7 2 1 3 6 Patient-Centered Care 2 5 3 6 1 7 4 Access 6.5 5 3 1 4 2 6.5 Cost-Related Problem 6 3.5 3.5 2 5 1 7 Timeliness of Care 6 7 2 1 3 4 5 Efficiency 2 6 5 3 4 1 7 Equity 4 5 3 1 6 2 7 Long, Healthy, Productive Lives 1 2 3 4 5 6 7 Health Expenditures/Capita, 2007 $3,357 $3,895 $3,588 $3,837* $2,454 $2,992 $7,290 Note: * Estimate. Expenditures shown in $US PPP (purchasing power parity). Source: Calculated by The Commonwealth Fund based on 2007 International Health Policy Survey; 2008 International Health Policy Survey of Sicker Adults; 2009 International Health Policy Survey of Primary Care Physicians; Commonwealth Fund THE COMMONWEALTH FUND Commission on a High Performance Health System National Scorecard; and Organization for Economic Cooperation and Development, OECD Health Data, 2009 (Paris: OECD, Nov. 2009).
  • 41. insanity: doing the same thing over and over and expecting different results
  • 43. on average, there is a pharmacy within 2.5 miles of every US resident Source: National Association of Chain Drug Stores
  • 44. Source: Gallop, November 28, 2011-December 1, 2011
  • 45.
  • 46. get out of the rut?
  • 47.
  • 48.
  • 49. from: Jeanne Liedtka and Tim Ogilvie, Designing for Growth (2011)
  • 50. IPA hosspital onsite discharge case planner manager hospitalist patient discharge planning thepatientjourney
  • 51. hospitalist Rx patient discharge medication planning reconciliation thepatientjourney
  • 52. hospitalist discharge instructions patient outpatient discharge medication physician planning reconciliation follow-up thepatientjourney
  • 53. Rx discharge instructions family patient outpatient discharge medication physician discharge planning reconciliation follow-up thepatientjourney
  • 54.
  • 56. hosspital discharge IPA onsite hospitalist hospitalist Rx discharge instructions case planner manager hospitalist Rx discharge instructions family patient patient patient patient outpatient discharge medication physician discharge planning reconciliation follow-up thepatientjourney
  • 57. hosspital discharge IPA onsite hospitalist hospitalist Rx discharge instructions case planner manager hospitalist Rx discharge instructions family patient patient patient patient outpatient discharge medication physician discharge planning reconciliation follow-up thepatientjourney
  • 58. from: Jeanne Liedtka and Tim Ogilvie, Designing for Growth (2011)
  • 60.
  • 61. hosspital discharge IPA onsite hospitalist hospitalist Rx discharge instructions case planner manager hospitalist Rx discharge instructions family patient patient patient patient outpatient discharge medication physician discharge planning reconciliation follow-up thepatientjourney
  • 62. hosspital discharge IPA onsite pharmacist hospitalist Rx discharge instructions case planner manager hospitalist Rx discharge instructions family patient patient patient patient outpatient discharge medication physician discharge planning reconciliation follow-up thepatientjourney
  • 63. “put hot triggers in the path of motivated people” BJ Fogg, PhD Director, Persuasive Technology Lab Stanford University
  • 64.
  • 65.
  • 66.
  • 67. Santa Clara County IPA (SCCIPA) Medication Reconciliation Pilot Project How to ïŹnd the medication list for patients using AccessExpress 1. Go to the PPMSI AccessExpress provider portal (http://ppmsi.com/accessexpress.html): 2. Select Santa Clara County IPA: 3. Enter USER NAME and PASSWORD, click on “SUBMIT”:
  • 68.
  • 69. Your SCCIPA doctor wants to help you with your medications, after you leave the hospital. Michael Lam, RPh pharmacist Samaritan Medical Center Pharmacy 2505 Samaritan Drive San Jose, CA (408) 356-7111 Please visit the Samaritan Medical Center Pharmacy to pick up your new prescriptions and have a pharmacist review your medications with you. SCCIPA A PaciïŹc Partners Medical Group
  • 70. from: Jeanne Liedtka and Tim Ogilvie, Designing for Growth (2011)
  • 72.
  • 74.
  • 75.
  • 76.
  • 77.
  • 78.
  • 79.
  • 80. just one more thing....
  • 83.
  • 84.
  • 85.
  • 88.
  • 89.
  • 90.
  • 91.
  • 92.
  • 93.
  • 94.
  • 95.
  • 96. Thank you! wpan@ppmsi.com WWW.SNOOPY.COM