A brief presentation of Cvent\'s Professional Services Group.

1. 500+ 20,000+ 200,000+
Employees Satisfied Users Surveys/Events
“ Unquestionably, Cvent Professional ServicesCvent for
exceeded our expectations. Many thanks to
have far
Conference Call Instructions providing a sophisticated software platform, exceptional and
Step 1: Dial toll-free timely customer service, and a well organized survey builder.
”
US & Canada: 1.866.469.3239
Australia: 1.800.671.909
UK: 0800.028.8023 Stacey Biddle
Research Project Manager
Step 2: Enter Access Code: 98744810 IDEAS, Inc.
Step 3: Enter your Attendee ID
Found in pop-up box in the center of the screen
Begin Presentation
www.cvent.com | 866-318-4358

2. Welcome
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the presentation
 Enter questions you may have into the chat
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 All phones will be un-muted during Q & A period
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3. Introduction
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4. What Can PSG Do for Your Business?
Custom Reporting
Data Delivery Platforms
Strategy Consultation
Question & Response Review
Survey Creation
Graphics
Communications
List Provision
Turnkey Solutions
Cvent Professional Services 4

5. Custom Reports from Cvent Professional Services
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6. 6

7. It’s Not Always that Simple
Cvent Professional Services 7

8. Let Cvent Help!
Why Use Professional Services?
Don’t Have Looking for
the Time Expertise
Presentation Deeper
Requirements Analysis
Cvent Professional Services 8

9. Cvent Helps AUSA
Why Does AUSA Use
Professional Services?
Don’t Have Looking for
the Time Expertise
Deeper Presentation
Analysis Requirements
Cvent Professional Services 9

10. Cvent Professional Services Creates True Value
“We have been extremely impressed with the work
Cvent has done for our organization. Their turnkey
project management option allows us to focus on
other things while the experts do what they know best.
Not only is Cvent easy to work with,
”
but the level of customer service
and professionalism is top notch.
-Alex Brody, Director of Industry Affairs
Association of the United States Army
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11. Agenda
Question & Response Consultation
Survey Creation
Boardroom-Ready Reports
Personnel & Pricing
Question & Response Consultation 11

12. Question & Response Review
Expert Eyes, Sound Advice
Send your survey to Cvent, and our experts will:
 Highlight potential issues
 Recommend edits
 Propose corrections
Improve...
 Your survey
 Your data
 Your reports
Question & Response Consultation 12

13. Question & Response Review
Question
Definition
Response
Options
Question & Response Consultation 13

14. Define Before You Ask
Definition
.
Question
Good Options
Question & Response Consultation 14

15. Cvent Builds Smart Surveys
Logic
Improves data
 Puts the right questions in front
of the right people
 Drills for deeper insights
Increases the completion rate
 Shortens the response path
 Personalizes questions
Question & Response Consultation 15

16. Cvent Builds Smart Surveys
Question & Response Consultation 16

17. Three Rock-Solid Attributes
Goal Oriented
Simple & Short
Respondent Specific
Question & Response Consultation 17

18. Agenda
Question & Response Consultation
Survey Creation
Boardroom-Ready Reports
Personnel & Pricing
Survey Creation 18

19. If You Build it, Will They Come?
 Raise brand recognition
Send out a beautifully  Improve respondent experience
designed survey, and…  Increase completion rates
Survey Creation 19

20. Send Us Your Paper Survey...
Survey Creation 20

21. And We’ll Rebuild it for the Web
 Give us your artwork
 Or we can create it for you
Survey Creation 21

22. We Can Take a Bland Survey...
Survey Creation 22

23. And Make it Shine
Survey Creation 23

24. Agenda
Question & Response Consultation
Survey Creation
Boardroom-Ready Reports
Personnel & Pricing
Boardroom-Ready Reports 24

25. Boardroom Ready Reports
What you are presenting to your boardroom:
Boardroom-Ready Reports 25

26. Boardroom Ready Reports
What you could be presenting to your boardroom:
Boardroom-Ready Reports 26

27. It’s Not Always that Simple
Boardroom-Ready Reports 27

28. Let Cvent Help!
Use Professional Services When You Need:
More Time Expertise
Boardroom- Deeper
Ready Reports Analysis
Boardroom-Ready Reports 28

29. Professional Results
Leverage Experts to Work With Raw Data
 See the results in at-a-glance formats
 Use call outs for notable data points
 Rely upon easy-to-understand summaries
Boardroom-Ready Reports 29

30. Cvent Professional Services Creates True Value
“
Since 2006, Midcontinent Media has used Cvent to conduct annual employee
satisfaction surveys across all divisions. In 2007 we requested the help of Cvent’s
Professional Services Group to help with reporting results.
Because of the high quality, good value, and overall satisfaction with the final
product delivered in 2007, Midcontinent has continued to use the Cvent Professional
Services Group for their major survey results reporting needs and has expanded the
parameters of these projects with Cvent each year.
”
We highly recommend the Professional Services
Group to other Cvent customers.
― Tara G. Klatt, Project Manager
Midcontinent Media, Inc.
Boardroom-Ready Reports 30

31. Agenda
Question & Response Consultation
Survey Creation
Boardroom-Ready Reports
Personnel & Pricing
Personnel & Pricing 31

32. Experienced, Reliable, & Proven
Meet the Team Over 4,500 Satisfied Clients
 45 years of cumulative experience
 Six Sigma accredited
 Microsoft certified
Personnel & Pricing 32

33. Cvent Professional Services
Cvent Professional Services
Group enables you to:
 Build and run business grade surveys while
maintaining focus on day-to-day responsibilities
 Reach deeply into survey results through
sophisticated analysis
 Share highly polished, easily read reports
with whomever you choose
Personnel & Pricing 33

34. Cvent Professional Services Creates True Value
Interested?
Call us for a free consultation.
Rates range from $150―$250 per hour.
We do the work, you look like a hero.
Need something else? Just ask us!
Personnel & Pricing 34

35. Thank you
866-318-4358
Press 3 for Survey
proservices@cvent.com
www.cvent.com
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