8. “we first have to look at
how people understand
the design in the first
place. To do that, we need
to look at the design’s
knowledge space.”
-- Jared Spool
13. Just wants to know the steps
Wants to
just try
different
things
4.
Knows ‘just
enough to be
dangerous’
1.
‘Technophobe’
(just want it to work)
Wants to
know
exactly
what to do
3.
Hacker
(in a good way, take it
apart and put it back)
2.
Sys Admin
(why change things
that work)
Needs to understand principles
16. Three levels of hybrid
Mostly Face to Face Half and half Mostly remote
Lecture
Mostly presentation
with some questions
(large audience)
• Pointing a laptop
with a Teams
session at the
presenter can be
sufficient
• Two computer set up
ideal with screen to
display remote
attendees
• F2F attendees should
bring laptops
• Pointing a laptop with a
Teams session at the
presenter can be
sufficient
• F2F attendees benefit
from laptop
Seminar / Lab
Group work with
presentations and
questions (medium
audience)
• Ensure one F2F
group has a laptop
to integrate remote
attendees
• Focus on reporting
back and integrating
remote attendees
• Teaching assistant
highly recommended
• F2F attendees need
laptops to integrate
• Audio biggest concern.
Consider purchasing
Meeting OWL.
• One local group can
work with laptop
• Facilitator works with
own laptop
Tutorial / meeting
Highly interactive for
whole group (smaller
size)
• Single laptop should
suffice
• Consider purchasing
an external noise
cancelling USB
microphone/speaker
• Single laptop should
suffice
• Projector recommended
• Consider purchasing
Meeting OWL
• Single laptop should
suffice with F2F
participants sitting side
by side
17. What do we need
2-3 External
screens
2 Computers 2 Cameras Microphone
and speaker
18. What we want to achieve
2-3 External
screens
Projector
Screen with
participants for
attendees
Screen with
participants for
presenter
2 Computers
One as presenter
One to see
participants
2 Cameras
One for speaker
One for audience
Microphone
and speaker
Noise canceling
Sensitive robust
22. Who sees who and what break down
Who sees
What
Presenter Local
Participants
Remote
Participants
Presentation
Presenter
Themselves on
Teams with other
participants
Face to face in
the room
in Teams window
on comfort
monitor
In presenter
mode on comfort
monitor
Remote
Participant
In Teams window
In Teams window
from Camera 2
In Teams window
In Teams
window
Local
Participant
Face to face in
the room
Sees face to face
in the room
See on a screen
facing them
(optional)
On a projector
screen in the
room
31. Microphone / Speaker / Camera Combinations
Jabra Panacast 50 Logitech Meet up Meeting OWL Pro Jabra Meet 510
Description • 3 cameras
• 180 view
• Automatic
speaker
switching
• 1 rotating camera
• Speaker follow
• 180 view
• Remote control
• 1 camera on top
• 360 view
• App to control
• Integrated USB
microphone and
speaker
• No cameras
Strengths • Best quality
speaker and mic
• Built in stand
• More portable
• Good quality for
smaller rooms
• Creates split screen
with local attendees
• All round view
• Controllable through
phone
• Noise cancelling
• Ideal for small
rooms
• Cheap
Weaknesses • No built in stand
• Large and heavy
• Not as good
speaker for large
rooms
• Not as good
microphone for
large rooms
• Small rooms only
33. Everything digital is connected
by some sort of a pipe through
which information flows.
Pipes have branches and gates.
Pipes metaphor
34. For your computer to find
anything, it has to have a
unique address. There has to
be a path to that address and
the address has a name. And
the computer must have a
procedure for following that
path.
Addresses metaphor
52. Summary of keyboard shortcuts
Alt-Tab Switch between open
windows
Win-P Switch between mirroring and
extending screen to multiple
monitors
Win-Shift-
Left Arrow
Switch active window between
monitors
Mental model of a toggle or on / off switch – now worse because both models in one menu
What happened
What’s happening
What will happen
Producer speaking
Timer running down
Guest saying something interesting
Audience sending in chats
Whos muted
Levels of audio from different sources