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Airline Inflight service 
What are the services that you will
find on board?
There are 5 main service when you are
on the plane
1. Meal Service
2. Drink and Beverage
3. Reading materials
4. Inflight entertainment
5. Duty free sales
1. Meal Service
1. Breakfast
- Continental breakfast : croissant/jam/juice/tea or coffee
- English breakfast=American Breakfast=Cooked Breakfast
: larger meal with egg , grilled bacon and sausage
2. Lunch/Dinner/ supper
-Appetizer, main course, cheese , fruit and dessert, tea or
coffee
3. Snacks (serve between main meal time)
- peanuts / crackers etc.
2.Drink or Beverage Service
 Non Alcoholic Drinks
– Juice (Orange juice/ Apple Juice/ Tomato juice etc.)
– Soft drinks /Carbonate drink/ Juice
– Tea/ Coffee
 Alcoholic Drinks
– Liquor
– Wine
– Beer
– Cocktails
Note: These may be served with cocktails snacks such as peanuts ,
cashew nuts, crackers etc.
• Note !!!
 Consumption of personal alcoholic beverage
is not permitted on board.
 Cabin crew will not serve alcoholic beverage
to passenger under the age of 18.
 Passengers who appear intoxicated will be
denied to serve alcoholic drinks.
3.Reading Materials
 Magazines
 Newspaper
 Inflight magazines
4. Inflight entertainment
 Personal TV./ Screen
- movies
- music
- games
5. Duty free goods
 Duty free goods are tax free products that
are sold at the airport or on a flight (*normally
international flight.)
 Passenger may pay by cash or credit card.
- Cash : They usually accept a big currency
banknote such as USD/ AUD/JPY etc.
Note!!
 All passenger should check the duty free
allowance regulation of each country before
purchasing the duty free items.
ex:- Thailand
1 liter of liqour/200 cigarettes
:- India
2 liters of whisky and wine/ 200 cigarettes
**Inflight Safety**
***Safety Rules Before take offand
landing !!
 After the cabin doors are closed
1. Turn off all electronics devices such as mobile
phones, tablets, ipad, mp3 players etc.
2. Fasten seat belt
3. Keep the tray table to its lock position.
4. Adjust seatback to upright position
5. Open the window shade
***Safety Rule Before
take off and landing ***
6. Stow the footrest and personal TV
7. Keep your belonging in the overhead bin
or under the seat in front of you
Note!!
 There will be a safety demonstration before
every take off.
**(seat belt/ life vest /oxygen mask/
emergency exits)***
 There is a safety pamphlet in the seat pocket
of every passenger seat.
EXIT SEATS
***Special rules for Exit seats!!!
 There are some groups of passengers who cannot sit
at the exit seats
1. Monks
2. Pregnant woman
3. Old passengers
4. Disabled Passengers
5. Children
***Special rules for Exit seats!!!
6. Obese passenger ( fat )
7. Passenger with pets
8. Sick passengers
9. Passengers who are not willing to help in
case of emergency
10. Young passenger who traveling alone
(UM/YP)
When the seatbelt sign is turned on…
 The seatbelt sign will be illuminated when the
airplane :
is going to take off
Is going to land (descending)
is passing through the turbulence area
When the seatbelt sign is turned on…
 What you have to do is to
1. Remain seated and fasten your seatbelt
2. Do not walk around, refrain from using
the lavatory
Note!!
 All flights is a non-smoking flight.
Passengers who travel by plane cannot
smoke on board.

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Basic airline inflight service and safety

  • 2. What are the services that you will find on board? There are 5 main service when you are on the plane 1. Meal Service 2. Drink and Beverage 3. Reading materials 4. Inflight entertainment 5. Duty free sales
  • 3. 1. Meal Service 1. Breakfast - Continental breakfast : croissant/jam/juice/tea or coffee - English breakfast=American Breakfast=Cooked Breakfast : larger meal with egg , grilled bacon and sausage 2. Lunch/Dinner/ supper -Appetizer, main course, cheese , fruit and dessert, tea or coffee 3. Snacks (serve between main meal time) - peanuts / crackers etc.
  • 4.
  • 5. 2.Drink or Beverage Service  Non Alcoholic Drinks – Juice (Orange juice/ Apple Juice/ Tomato juice etc.) – Soft drinks /Carbonate drink/ Juice – Tea/ Coffee  Alcoholic Drinks – Liquor – Wine – Beer – Cocktails Note: These may be served with cocktails snacks such as peanuts , cashew nuts, crackers etc.
  • 6. • Note !!!  Consumption of personal alcoholic beverage is not permitted on board.  Cabin crew will not serve alcoholic beverage to passenger under the age of 18.  Passengers who appear intoxicated will be denied to serve alcoholic drinks.
  • 7.
  • 8. 3.Reading Materials  Magazines  Newspaper  Inflight magazines
  • 9. 4. Inflight entertainment  Personal TV./ Screen - movies - music - games
  • 10. 5. Duty free goods  Duty free goods are tax free products that are sold at the airport or on a flight (*normally international flight.)  Passenger may pay by cash or credit card. - Cash : They usually accept a big currency banknote such as USD/ AUD/JPY etc.
  • 11.
  • 12. Note!!  All passenger should check the duty free allowance regulation of each country before purchasing the duty free items. ex:- Thailand 1 liter of liqour/200 cigarettes :- India 2 liters of whisky and wine/ 200 cigarettes
  • 14. ***Safety Rules Before take offand landing !!  After the cabin doors are closed 1. Turn off all electronics devices such as mobile phones, tablets, ipad, mp3 players etc. 2. Fasten seat belt 3. Keep the tray table to its lock position. 4. Adjust seatback to upright position 5. Open the window shade
  • 15. ***Safety Rule Before take off and landing *** 6. Stow the footrest and personal TV 7. Keep your belonging in the overhead bin or under the seat in front of you
  • 16.
  • 17.
  • 18. Note!!  There will be a safety demonstration before every take off. **(seat belt/ life vest /oxygen mask/ emergency exits)***  There is a safety pamphlet in the seat pocket of every passenger seat.
  • 19.
  • 21. ***Special rules for Exit seats!!!  There are some groups of passengers who cannot sit at the exit seats 1. Monks 2. Pregnant woman 3. Old passengers 4. Disabled Passengers 5. Children
  • 22. ***Special rules for Exit seats!!! 6. Obese passenger ( fat ) 7. Passenger with pets 8. Sick passengers 9. Passengers who are not willing to help in case of emergency 10. Young passenger who traveling alone (UM/YP)
  • 23.
  • 24. When the seatbelt sign is turned on…  The seatbelt sign will be illuminated when the airplane : is going to take off Is going to land (descending) is passing through the turbulence area
  • 25.
  • 26. When the seatbelt sign is turned on…  What you have to do is to 1. Remain seated and fasten your seatbelt 2. Do not walk around, refrain from using the lavatory
  • 27. Note!!  All flights is a non-smoking flight. Passengers who travel by plane cannot smoke on board.