Consumer Sentinel Network Data Book 2019
•
0 gefällt mir•198 views
The FTC takes in reports from consumers about problems they experience in the marketplace. The reportsare stored in the Consumer Sentinel Network (Sentinel), a secure online database available only to lawenforcement. While the FTC does not intervene in individual consumer disputes, its law enforcementpartners – whether they are down the street, across the nation, or around the world – can use informationin the database to spot trends, identify questionable business practices and targets, and enforce the law. Credit is due to all original authors and no financial gain was made from the report, Simply sharing an interesting story for educational purposes,
Empfohlen
Empfohlen
Weitere ähnliche Inhalte
Was ist angesagt?
Was ist angesagt? (19)
Ähnlich wie Consumer Sentinel Network Data Book 2019
Ähnlich wie Consumer Sentinel Network Data Book 2019 (20)
Mehr von - Mark - Fullbright
Mehr von - Mark - Fullbright (20)
Kürzlich hochgeladen
Kürzlich hochgeladen (20)
Consumer Sentinel Network Data Book 2019
- 1. '··,,,.,, ,.,,,,,,····•,,, .,,,,,. .,, '·,......,,. '•·• .. :,;...·, ",, -~~-:/:•,,. :·-:·'•-. •., '·<. 'I,:':~,~,~,,·:,..",-.;-.·{~, ,.,.,,,.,,. "-, ,. ..... ,... ,. ,,.,, "6•·, "·: ;•.. ·-.:--:. •. '''··-••. ·., , ·, , , . ; .. . . ·. '• '· ..,_..,,,,,,•,. ". ·.# ~. -- .,,. , ·-··. ,,.,,,,, .. •. ·:/·.·,· ..:.·..'.-.·.::..-~·:·•-~·~:~:·, , , . .. .. ", '• ..,, .., •. -.... ·-:;·., ., . ;. ·..:,.,...... ..,-, .. ,, ·-·~·, .., . ,, Itft}r;:.:'.~-c· . -- •· ':":::.. ;~J.=. : SENTINEL ••• ' ... . ; .. ·· ; , ••.• ,. . . :•. I :··: -.-·NETWORK ,-:·· ·,~'· •, 41 • I ,' , , , . ~.. • ' , . ,' .. . ~-~.·• .•,..,., ...·.' ,· ,,,. .,_.'1, . • . ; __.,,,·'!"'~· ......·"'' --·(<•·. • •·,'#•~·-.·•,~·f.,,,,,,,.,,, .,. .,# • ····· .. ,,,,, ··.'···"''".•. .. . ·. ... -- • , • • • •: ~ •••.•. ";• 0·,.~•,,,.,... ,,.·....;. ... ', •t •• , ••, _. ·, . ,: .• • [i{J~.I.)}-}:)t:iit~fi'.>·..:_ -~,-~-- ,........ "':•·· •. ,.'/_ /,1 ~-.4,,~,4,, • ·,. ·., '.· ,, ,, " • "" ' 'I !t . r ·,, ..•.:::,:.-;;_,,,·•• •, -L•,.~ ·· .., . ... ' ·,,......,.,,,,. •, .. ~-.'·,~~-;..,;·~•·.:·. ·:._:.::-_:t~l'::::r:.:;.·. ' :;.·.':; :.•: ~~,,,,.•(11,, . ,. . I ', , 'If~:• •,i:,~• ,••'.'••' ,, •-;·..,....:,. -~~•.-,.:·· , 1-·, . -. I .,-1 t: ,, .. · • •• • • f.' ,1" I I • 1 I•,' , ,• j, .,.,. ,·,.•.• , •• NSUME·R ~t:~;.,,.;:y:_,_.,~ ·-~: ,!, •~,·t , , .,.~ ,,,'t' •• , . '•. . ·, jJ'.:;,:-:,1~~!~·•.1,·: ,• ,... ·"., , ,, .'. ..........·.. . .' • • , . • , • , , I , J. ,.. •. ;..-·.,·, :.·::'_..,,.,', ····, ,, .,., .,.• . . .."":.·.•,,,.,... ,. .'<:·.·.·.....,.;·,, ·.:•.,. : ···:·:)·:,,._.~· ..:....__• • • ,,., •• , , • •,, .... ,,.•. 1,1•, ,•,,,. ''•••••f ' .''I ' ' '•1,,'f ' . • ' . ••I• , ., • •• •:'~. : . : . · :, '•· ·-::•·~,r•-·:~·:• .·_. ..,.,...., .......·.•~--,.~ ·····.,. , , ........:,!•., 11:,.//.,1•··••,tt•)•'-i .·,,.,· ,'•,;;:;....,,.. _·,··.···•·,•.·.·· .·•.·.,. .... . •........... "' • ,•. , '·,'',': ·,.....,.. ~.~:.:.":,;,J. .............: :,:_._:;·:.-.•:·,•, ,·•.·· ... -.....,,,..·. , - ,.·,.:.•,;:,:·•,;'?1'' ,,,,;--~-~-~:-• •' J •• _., ....;:J.. .•. ., ·. ·.,...,_..,,._,~,,.-.,,.· . -•....... •, l:·::..:~:•..·t~-~:_,,~•.:::• . ..., ". ·, ,,, ,4,, • ·• ••• '• ···- ••,, .,. , . . ·.. ,,.4•;, · .. _.........~.;-.,,... ;.,·,. ·.~•• ,~·:t:~~··".. :.... : " .... ·. ·•:•:.·~. ··•..••.._:_~_···..•;_:;_::_· ..-·~.::~::_,:· ~~ • :, .•. •,. • '.__;__·;:· ~, . ..• r •. •·.·.:.. .- :_.• • •. , •.- •.· ·:,.·-:. ,, ,,., ...·-~- ·.;,:.:, -~·;• ·, _, , ~:_........:.. £...·:-, .. ··., .,·"'.. t,·,,_:;f::';~·; •. , ·:.. .,, •,.,:, , --.,··_·..·;;,,·, • ... : 1••••·• :·· ·:_- .; ••.,·.,,,.·"4"-•..;/f'... ;•::·: '"· ·.·. ·•. ·•..;_. ··,.__ '· ·,,',,•.r··~•, ,. .........·• ·"'·r ,...:._,,,...,..~.£•=· ~. _,-... - ·., •,,• • '· , ,,·•.·.1' ,/ : - .. ~ . - , . ~ _:..-...,. .. , . , . - ........-. - , · - .. • .1:- .. .. -..~=.-~--:::-.._:..._,,,._;~ ::r,.c_-..:,-~ - .... ·-:::. '. ·•• ,.,. .. .. ,, .... ;, •.........~ ...,":. ..·~ . . . . . .. . " .. .,.. , , . . ~ ;... :......_:-;.."·•. ·- .. ~.- .:.:.<"'.<i :~ •• !: - • ,, ,. ;,._-I • • ,:-~~!>~~-~•••.-.-,.I '•· :-,•• . :· ...... :~·-:, -: :-.;;" ~~----~.:f-:~ ~ ..·.:, :. ·.-. •. - ...,... -· . - . .;,,-•~.,,~...........•. - . . -... : - ... ..,,./ ~ ?..::~_:..;: ~•../::~~:.:~.:.·-;.;-~ -.. ··•. .~-. .·----~-·.. . . . .:~~=?~?.;~~J1;-Y.·-.. . .. ,, DATA r - BOOK 2019 , ,. , Federal Trade Commission January 2020 ••1,,1o',I 'I, •1,, •·,,,, •·,,.,, 'I ·.:•,,.,., ,.., ''·,, I I o • I ~ ' I , r ,, ,, ·,/'' '·,,, .,:'·•.·, ·,,. ,,,,'·,,,,. ' ',., f, I I I I . ~, I, ✓~- ~
- 6. SNAPSHOT MILLION REPORTS TOPTHREECATEGORIES 1IdentityTheft 2ImposterScams 3Telephone&MobileServices reported aloss $1.9billlion totalfraudlosses $320 medianloss Youngerpeople reportedlosing moneytofraud moreoftenthan olderpeople. 13% 33% Age20-29 Age70-79 Butwhenpeople aged70+hadaloss, themedianloss wasmuchhigher. Age20-29 70-79 80+ $1,600 $448 $800 ImposterScams $667million reportedlost $700medianloss IdentityTheftReports 29% TaxFraud 88% Creditcard newaccount fraud 115, 813 FEDERALTRADECOMMISSION·ftc.gov/data LOSTMONEY PEOPLE ABOUT 1in10 23%1.7millionfraudreports 3.22019 CONSUMER SENTINEL NETWORK DATABOOK2019
- 7. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 6 ThereportedfiguresexcludeNationalDoNotCallRegistrycomplaints. Year #ofReports 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 3,200,329 3,104,375 2,904,329 3,060,081 3,080,378 2,620,931 2,134,565 2,115,079 1,898,543 1,470,306 1,428,977 1,261,124 1,070,447 906,129 909,314 860,383 713,657 551,622 325,519 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 1.90M 1.47M 1.43M 2.12M 2.13M 1.26M 0.33M 3.20M3.10M3.08M 3.06M 1.07M 0.55M 2.90M 2.62M 0.91M 0.91M 0.86M 0.71M CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________ NumberofFraud,IdentityTheftandOtherReportsbyYear
- 8. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 7 Percentagesarebasedonthetotalnumberof2019Sentinelreports(3,200,329).7%ofthetotalwerecoded“Other(NoteinComments).”SeeAppendixB3. Rank Category #ofReports % 1 IdentityTheft 2 ImposterScams 3 TelephoneandMobileServices 4 OnlineShoppingandNegativeReviews 5 CreditBureaus,InformationFurnishersandReportUsers 6 BanksandLenders 7 DebtCollection 8 Prizes,SweepstakesandLotteries 9 AutoRelated 10 InternetServices 11 HealthCare 12 CreditCards 13 TelevisionandElectronicMedia 14 Travel,VacationsandTimesharePlans 15 ForeignMoneyOffersandCounterfeitCheckScams 16 BusinessandJobOpportunities 17 HomeRepair,ImprovementandProducts 18 Education 19 AdvancePaymentsforCreditServices 20 InvestmentRelated 21 ComputerEquipmentandSoftware 22 MortgageForeclosureReliefandDebtManagement 23 MagazinesandBooks 24 OfficeSuppliesandServices 25 Grants 26 TaxPreparers 27 CharitableSolicitations 28 InternetAuction 29 FuneralServices 20.33%650,572 20.23%647,472 5.83%186,475 5.43%173,785 5.16%165,231 4.67%149,457 4.22%135,147 3.90%124,841 3.60%115,109 2.46%78,848 1.85%59,360 1.69%54,150 1.15%36,755 1.08%34,695 0.97%31,146 0.89%28,629 0.75%23,963 0.64%20,485 0.54%17,408 0.52%16,708 0.40%12,901 0.33%10,605 0.22%7,191 0.17%5,406 0.17%5,287 0.13%4,096 0.11%3,389 0.06%1,795 0.03%1,105 ReportCategories CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________
- 9. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 8 CertainFraudcategoriesarecomprisedofsubcategoriesthatfallinbothFraudandOtherreporttypes.SeeAppendixB3.TheFraudrankingsexcludesubcategoriesthatarenot fraud. Rank Category #ofReports 1 CreditBureaus,InformationFurnishersandReportUsers 2 BanksandLenders 3 DebtCollection 4 AutoRelated 5 CreditCards 6 TelevisionandElectronicMedia 7 HomeRepair,ImprovementandProducts 8 Education 9 ComputerEquipmentandSoftware 10 FuneralServices 165,231 149,457 135,147 115,109 54,150 36,755 23,963 20,485 12,901 1,105 OtherCategories Rank TheftType #ofReports 1 CreditCardFraud 2 OtherIdentityTheft 3 LoanorLeaseFraud 4 PhoneorUtilitiesFraud 5 BankFraud 6 EmploymentorTax-RelatedFraud 7 GovernmentDocumentsorBenefitsFraud 271,823 215,682 104,699 83,535 58,723 45,564 23,052 IdentityTheftTypes Rank Category #ofReports %Reporting$ Loss Total$Loss Median$ Loss 1 ImposterScams 2 TelephoneandMobileServices 3 OnlineShoppingandNegativeReviews 4 Prizes,SweepstakesandLotteries 5 InternetServices 6 Travel,VacationsandTimesharePlans 7 ForeignMoneyOffersandCounterfeitCheckScams 8 BusinessandJobOpportunities 9 HealthCare 10 AdvancePaymentsforCreditServices $700$667M13%647,472 $200$30M8%186,022 $110$136M68%173,310 $860$121M8%124,841 $148$56M35%70,852 $603$105M48%34,695 $1,500$34M26%31,146 $1,000$85M39%27,569 $137$8M52%20,592 $380$23M67%17,408 Top10FraudCategories Fraud IdentityTheft Other 1,697,934(53.1%) 650,572(20.3%) 892,243(27.9%) ReportType CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________
- 10. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 9 ThereportedfiguresexcludeNationalDoNotCallRegistrycomplaints. Year Fraud IdentityTheft Other 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 892,243 1,174,324 1,231,036 1,432,433 1,429,676 762,021 685,352 632,428 577,835 399,160 441,836 325,705 305,570 236,243 216,042 203,176 167,051 146,862 101,963 650,572 444,358 370,917 398,356 490,085 332,545 290,098 369,958 279,191 251,074 278,360 314,587 259,314 246,214 255,687 246,909 215,240 161,977 86,250 1,697,934 1,495,292 1,304,503 1,231,563 1,165,393 1,526,365 1,159,115 1,112,693 1,041,517 820,072 708,781 620,832 505,563 423,672 437,585 410,298 331,366 242,783 137,306 NumberofReportsbyType 2002 2004 2006 2008 2010 2012 2014 2016 2018 0K 200K 400K 600K 800K 1,000K 1,200K 1,400K 1,600K #ofReports NumberofReportsbyType ReportType Fraud IdentityTheft Other CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________
- 11. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 10 Theamountlostisbasedonreportsinwhichconsumersindicatedtheylostbetween$1and$999,999. AmountLost #ofReports $1-$1,000 $1,001-$2,000 $2,001-$3,000 $3,001-$4,000 $4,001-$5,000 $5,001-$6,000 $6,001-$7,000 $7,001-$8,000 $8,001-$9,000 $9,001-$10,000 Morethan$10,000 23,434 2,872 1,820 2,625 2,852 3,834 6,779 8,590 16,161 36,202 283,419 AmountLost $1-$100 $101-$200 $201-$300 $301-$400 $401-$500 $501-$600 $601-$700 $701-$800 $801-$900 $901-$1,000 107,438 51,454 31,280 21,636 20,164 13,280 12,002 9,782 9,572 6,811 ReportedFraudLossesin$1-$1,000Range ReportedFraudLossesin$1-$10,000+Range $320 Median$Loss $1,901,064,357 Total$Loss 388,588(23%) #ofReportswith$Loss 1,697,934 NumberofFraudReports FraudReportsbyAmountLost CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________
- 12. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 11 DatacontributorsMoneyGramInternationalandWesternUnionprovidedasignificantnumberofreports,whichmayaffectthedistributionofthereportedmethodsofpayment. #ofReports Total$Loss WireTransfer CreditCards GiftReloadCards BankAccountDebit InternetMobile CashCashAdvance Check MoneyOrder TelephoneBill 73,542 53,763 38,401 35,436 25,055 12,411 7,246 3,868 956 $439M $135M $103M $120M $89M $84M $72M $23M $2M 250,678(15%) #ofReportswithPaymentMethod 1,697,934 NumberofFraudReports FraudReportsbyPaymentMethod CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________
- 13. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 12 ContactMethod #ofReports Total$Lost Median$Lost Phone WebsiteOthers E-mail ConsumerInitiatedContact Mail Other $1,081 $1,000 $200 $400 $242 $1,000 $136M $51M $87M $226M $325M $493M 21,319 31,928 50,805 92,323 99,215 821,862 NumberofReportsandAmountLostbyContactMethod PercentageofallFraudReportswithaContactMethodidentified Ofthosereports,thepercentagewithadollarlossreported Phone WebsiteOthers E-mail ConsumerInitiatedContact Mail Other 74% 5% 48% 9% 32% 8% 56% 5% 13% 3% 35% 2% 1,117,452(66%) #ofReportswithContactMethod 1,697,934 NumberofFraudReports FraudReportsbyContactMethod CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________
- 14. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 13 Ofthe1,697,934totalfraudreportsin2019,51%includedconsumerageinformation. 19andUnder 20-29 30-39 40-49 50-59 60-69 70-79 80andOver $1,600 $200 $448 $379 $410 $500 $600 $800 15% 23% 40% 19% 26% 11% 13% 33% PercentageReportingaFraudLossandMedianLossbyAge PercentageReportingaFraud$Loss Median$Lost Percentagesarebasedonthetotalnumberof2019fraudreportsinwhichconsumersprovidedtheirage:858,299. #ofReports Total$Lost 19andUnder 20-29 30-39 40-49 50-59 60-69 70-79 80andOver 110,411(13%) 137,780(16%) 125,849(15%) 141,525(16%) 169,282(20%) 103,595(12%) 23,862(3%) 45,995(5%) $124M $168M $178M $186M $223M $150M $14M $72M ReportedFraudsandLossesbyAge CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________
- 15. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 14 TheftType TheftSubtype #ofReports %Differencefrom PreviousYear CreditCardFraud NewAccounts ExistingAccounts LoanorLeaseFraud ApartmentorHouseRented AutoLoanLease BusinessPersonalLoan FederalStudentLoan Non-FederalStudentLoan RealEstateLoan PhoneorUtilitiesFraud LandlineTelephone–ExistingAccounts LandlineTelephone–NewAccounts MobileTelephone–ExistingAccounts MobileTelephone–NewAccounts Utilities–ExistingAccounts Utilities–NewAccounts BankFraud DebitCards,ElectronicFundsTransfer,orACH ExistingAccounts NewAccounts EmploymentorTax-Related Fraud EmploymentorWage-RelatedFraud TaxFraud GovernmentDocumentsor BenefitsFraud Driver'sLicenseIssuedForged GovernmentBenefitsAppliedForReceived OtherGovernmentDocumentsIssuedForged PassportIssuedForged OtherIdentityTheft EmailorSocialMedia EvadingtheLaw Insurance MedicalServices OnlineShoppingorPaymentAccount Other SecuritiesAccounts -4% +88% 31,022 246,763 +49% +74% +188% +116% +105% +56% 7,706 11,025 14,633 43,919 38,561 8,508 +34% +9% +32% +13% +40% +20% 29,591 1,449 44,208 5,630 10,854 1,737 +38% -4% +0% 27,129 12,520 23,226 -29% -35% 27,454 19,835 +8% +19% -20% +11% 757 6,710 12,896 5,007 +16% +90% +4% +101% +44% +10% +10% 2,183 166,875 10,694 27,742 5,306 4,886 10,356 IdentityTheftReportsbyType CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________ Consumerscanreportmultipletypesofidentitytheft.In2019,18%ofidentitytheftreportsincludedmorethanonetypeofidentitytheft.
- 16. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 15 Thetopidentitythefttypescanvarybyyear.Thisgraphdepictsthetopthreetypesofidentitytheftreportedin2019andhowthosetypeschangedoverfiveyears. 2015 2016 2017 2018 2019 124,514 133,096 157,715 271,823 104,699 74,902 17,987 24,056 30,088 51,926 46,801 49,281 55,138 63,651 83,535 TopThreeIdentityTheftReportTypesbyYear TheftType CreditCardFraud LoanorLeaseFraud PhoneorUtilitiesFraud CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________
- 17. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 16 TheftType 19and Under 20-29 30-39 40-49 50-59 60-69 70-79 80and Over BankFraud CreditCardFraud EmploymentorTax-RelatedFraud GovernmentDocumentsorBenefits Fraud LoanorLeaseFraud OtherIdentityTheft PhoneorUtilitiesFraud 518 1,160 272 957 567 1,991 1,107 1,998 3,704 1,162 1,803 1,221 6,990 3,000 5,343 10,569 4,475 2,860 3,265 19,269 6,985 9,654 21,613 11,320 3,358 5,094 34,394 9,265 15,929 39,086 23,156 3,948 6,744 55,672 10,790 25,755 56,068 33,868 4,710 10,298 74,572 12,952 18,594 34,303 20,217 3,362 9,897 43,440 10,523 997 2,348 920 1,054 7,072 1,680 1,752 IdentityTheftTypesbyAge 19andUnder 20-29 30-39 40-49 50-59 60-69 70-79 80andOver 110,769 170,255 122,752 14,211 77,350 44,679 17,161 5,687 IdentityTheftReportsbyAge CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________ Ofthe650,572totalidentitytheftreportsin2019,87%includedconsumerageinformation.
- 18. Fraud,IdentityTheft,andOtherReportsbyMilitaryConsumers CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 17 Status #ofReports #ofFraud Reports %Reporting FraudLoss TotalFraud Loss MedianFraud Loss ActiveDutyServiceMember DependentChildOther-ServiceMember DependentSpouse-ServiceMember InactiveReserveNationalGuard MilitaryRetireeVeteran $807 $635 $616 $500 $600 $45M $4M $7M $2M $7M 14% 16% 11% 25% 18% 35,740 3,021 8,152 1,108 4,229 79,352 6,355 12,763 2,745 12,031 ReportsbyStatus Ofthe123,102totalreportsfrommilitaryconsumersin2019,92%providedmilitarystatusinformation. Branch #ofReports #ofFraud Reports %Reporting FraudLoss TotalFraud Loss MedianFraud Loss U.S.AirForce U.S.Army U.S.CoastGuard U.S.Marines U.S.Navy $800 $799 $700 $800 $700 $12M $6M $1M $29M $13M 13% 16% 13% 15% 15% 11,305 4,682 989 23,937 9,927 43,775 8,918 1,704 40,604 16,424 ReportsbyBranch Ofthe123,102totalreportsfrommilitaryconsumersin2019,91%providedmilitarybranchinformation. Rank #ofReports #ofFraud Reports %Reporting FraudLoss TotalFraud Loss Median FraudLoss Enlisted Officer $599 $561 $10M $13M 17% 20% 3,417 12,750 9,386 45,022 ReportsbyRank Ofthe123,102totalreportsfrommilitaryconsumersin2019,44%providedinformationaboutrank.
- 19. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 18 Rank Category #ofReports 1 CreditBureaus,InformationFurnishersandReportUsers 2 BanksandLenders 3 DebtCollection 4 CreditCards 5 AutoRelated 6 HomeRepair,ImprovementandProducts 7 Education 8 TelevisionandElectronicMedia 9 ComputerEquipmentandSoftware 10 FuneralServices 7,400 6,861 6,734 2,687 2,163 816 750 412 67 15 OtherCategories Fraud IdentityTheft Other 58,542 28,413 37,051 ReportsbyMilitaryConsumers Rank TheftType #ofReports 1 CreditCardFraud 2 OtherIdentityTheft 3 BankFraud 4 PhoneorUtilitiesFraud 5 LoanorLeaseFraud 6 EmploymentorTax-RelatedFraud 7 GovernmentDocumentsorBenefitsFraud 10,251 7,770 4,958 4,590 3,483 2,304 2,279 IdentityTheftTypes CertainFraudcategoriesarecomprisedofsubcategoriesthatfallinbothFraudandOtherreporttypes. SeeAppendixB3.TheFraudrankingsexcludesubcategories thatarenotfraud. Rank Category #of Reports % Reporting $Loss Total$ Loss Median$ Loss 1 ImposterScams 2 TelephoneandMobileServices 3 OnlineShoppingandNegativeReviews 4 Prizes,SweepstakesandLotteries 5 InternetServices 6 ForeignMoneyOffersandCounterfeitCheckScams 7 BusinessandJobOpportunities 8 MortgageForeclosureReliefandDebtManagement 9 Travel,VacationsandTimesharePlans 10 AdvancePaymentsforCreditServices $1,000$27.4M10%35,066 $300$1.3M12%2,838 $138$1.8M72%2,511 $2,550$7.8M20%1,769 $299$1.3M20%1,379 $2,125$1.9M23%1,366 $4,500$5.2M41%522 $1,400$0.6M36%458 $3,959$4.9M67%446 $1,133$0.7M33%291 Top10FraudCategories CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________ 58,542 #ofFraudReports $92M Total$Loss $894 Median$Loss 9,312(16%) #ofReportswith$Loss
- 20. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 19 TheftType TheftSubtype #ofReports %Differencefrom PreviousYear CreditCardFraud NewAccounts ExistingAccounts BankFraud DebitCards,ElectronicFundsTransfer,orACH NewAccounts ExistingAccounts PhoneorUtilitiesFraud MobileTelephone–NewAccounts Utilities–NewAccounts LandlineTelephone–NewAccounts MobileTelephone–ExistingAccounts LandlineTelephone–ExistingAccounts Utilities–ExistingAccounts LoanorLeaseFraud BusinessPersonalLoan AutoLoanLease Non-FederalStudentLoan ApartmentorHouseRented RealEstateLoan FederalStudentLoan EmploymentorTax-Related Fraud TaxFraud EmploymentorWage-RelatedFraud GovernmentDocumentsor BenefitsFraud GovernmentBenefitsAppliedForReceived OtherGovernmentDocumentsIssuedForged Driver'sLicenseIssuedForged PassportIssuedForged OtherIdentityTheft Other OnlineShoppingorPaymentAccount EmailorSocialMedia MedicalServices EvadingtheLaw Insurance SecuritiesAccounts -17% +8% 2,450 8,256 -15% +23% -22% 1,163 2,062 2,088 +2% -12% -3% +19% +1% -1% 98 146 459 586 1,467 2,382 +60% -13% -3% +49% +39% +22% 310 334 371 384 1,161 1,423 -56% -31% 849 1,526 +40% -4% +9% -11% 63 351 632 1,476 -4% -12% -5% +17% -1% -1% +52% 203 223 357 634 845 866 5,364 MilitaryConsumerIdentityTheftReportsbyType CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________ Consumerscanreportmultipletypesofidentitytheft.In2019,20%ofMilitaryidentitytheftreportsincludedmorethanonetypeofidentitytheft.
- 21. CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 20 ©2020Mapbox©OpenStreetMap StateRankings:FraudandOtherReports ©Mapbox©OSM ©Mapbox©OSM Rank State Reportsper 100KPopulation #ofReports 1 Nevada 2 Florida 3 Delaware 4 Maryland 5 Georgia 6 Arizona 7 Oregon 8 Colorado 9 Virginia 10 SouthCarolina 11 Washington 12 NewYork 13 Missouri 14 NorthCarolina 15 NewJersey 16 Tennessee 17 Pennsylvania 18 Ohio 19 Connecticut 20 NewHampshire 21 California 22 Alabama 23 Texas 24 Illinois 25 Montana 26 NewMexico 27,463905 177,838835 7,928820 46,503770 79,083752 50,964711 28,711685 38,303673 57,202672 33,675662 49,601658 128,208656 39,843650 67,350649 56,880638 43,087636 81,284635 72,903624 22,250623 8,447623 243,620616 29,986613 171,242597 74,575585 6,064571 11,948570 Rank State Reportsper 100KPopulation #ofReports 27 WestVirginia 28 Michigan 29 Massachusetts 30 RhodeIsland 31 Utah 32 Kansas 33 Wisconsin 34 Idaho 35 Minnesota 36 Louisiana 37 Kentucky 38 Maine 39 Indiana 40 Arkansas 41 Mississippi 42 Alaska 43 Hawaii 44 Vermont 45 Wyoming 46 Nebraska 47 Oklahoma 48 Iowa 49 NorthDakota 50 SouthDakota 10,190564 55,683557 38,170553 5,779547 17,228545 15,852544 31,610544 9,460539 30,246539 24,884534 23,645529 7,055527 34,622517 15,351509 15,041504 3,701502 7,056497 3,102495 2,778481 9,179476 18,738475 14,949474 2,867377 3,227366 DistrictofColumbia PuertoRico 3,751 7,659 117 1,090 TheDistrictofColumbiaandPuertoRicoareincludedinthetablebutarenotranked. Statesarerankedbasedonthenumberofreportsper100,000population.Population estimatesarebasedon2018U.S.Censuspopulationestimates.Rankingexcludesstate-specificdatacontributorreports.
- 22. CONSUMERSENTINELNETWORK DATABOOK2019 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 21 ©2020Mapbox©OpenStreetMap StateRankings:IdentityTheftReports ©Mapbox©OSM ©Mapbox©OSM RankState Reportsper 100KPopulation #ofReports 1 Georgia 2 Florida 3 California 4 Texas 5 Nevada 6 Louisiana 7 Delaware 8 SouthCarolina 9 Maryland 10 NewJersey 11 NewYork 12 Illinois 13 NorthCarolina 14 Alabama 15 Pennsylvania 16 Mississippi 17 Tennessee 18 Arkansas 19 Arizona 20 Utah 21 Michigan 22 Connecticut 23 Massachusetts 24 Missouri 25 Virginia 26 Ohio 44,888427 64,842304 101,639257 73,553256 7,757256 10,582227 2,188226 10,851213 12,675210 18,220205 36,337186 23,139182 18,584179 8,454173 20,899163 4,714158 10,664158 4,525150 10,744150 4,702149 13,532135 4,564128 8,606125 7,406121 10,284121 13,788118 RankState Reportsper 100KPopulation #ofReports 27 Colorado 28 RhodeIsland 29 NewMexico 30 NewHampshire 31 Oregon 32 Indiana 33 Hawaii 34 Washington 35 Oklahoma 36 Wisconsin 37 Idaho 38 Minnesota 39 Kansas 40 Alaska 41 Nebraska 42 Kentucky 43 Montana 44 Iowa 45 Maine 46 NorthDakota 47 WestVirginia 48 Wyoming 49 Vermont 50 SouthDakota 6,272110 1,146108 2,088100 1,30296 4,00596 6,38695 1,34795 7,11094 3,70694 5,02386 1,42081 4,49980 2,27378 53973 1,32068 2,97767 70767 1,91061 80760 44859 1,06159 31955 33854 41147 DistrictofColumbia PuertoRico 1,621 1,550 51 221 TheDistrictofColumbiaandPuertoRicoareincludedinthetablebutarenotranked. Statesarerankedbasedonthenumberofreportsper100,000population.Population estimatesarebasedon2018U.S.Censuspopulationestimates.