Think globally service locally part 1 lit rev of intl students and lib use

International Students and
Library Use
A review of recent literature
“There are very few articles in library and
information science journals on
international students’ information needs;
yet, many colleges and universities continue
recruiting international students.” (Yi, 2007)
“Feelings of shame and embarrassment when asking for
help at the reference desk have been replaced with an
interest in contacting librarians and taking library
instruction and workshops” (Liao, Finn & Yu, 2007)

Recent findings
International student
population in U.S. colleges
and universities is steadily
increasing
“Fast Facts 2010.” Open Doors Data.
Institute of International Education, 2010.
http://www.iie.org/~/media/Files/Corporate/Membership/Open-Doors/Fast%20Facts%202010_Nov%2015%20embargo.ashx
Language proficiency
•Overall improvement
•Still difficulties with vocabulary, especially library terminology
Technology gaps between U.S. libraries and elsewhere
•Closing to some extent

Recent findings
Culturally-based perception of library resources and services
•Definitely affects use and understanding of library resources and services in
U.S.
Library research and information literacy skills
•Would benefit from targeted instruction/workshops, particularly for international
students
•Desire and need to know basics of U.S. library use
Comparisons with U.S. students
•Higher and more frequent use of:
•The library as a study place and social gathering place
•Library resources and services across the board
•Variety of communication methods with library staff/librarians
•Online library catalogs (and journal databases)
•Print materials
Particular interests of international students
•Library workshops, including any particularly for international students
•Reference counseling

Suggested and example actions
Outreach: Inviting - making a connection
•Contact student organizations
•Collaborate with any international student office
•Collaborate with department program coordinators and ESL instructors
Involving and interfacing
•Engaging students to solicit feedback
•Workshops, instruction, and service desk assistance
•Solid coverage of basic resources and services
•Second Language Acquisition teaching theory – improve
communication and comprehension
•Experiential, student-centered learning
Keeping up
•Familiarize yourself with current resources, services, circumstances of
libraries in your users’ home countries
•Ask – surveys, informal discussion with users
•Invite professionals from other fields to discuss methods, provide
training (ESL instructors, Cultural ambassadors in business,
military, non-profit organizations)

ASU Libraries and incoming international
students
AECP
American English and
Culture Program
International Students and
Scholars Office
ASU Libraries
Freshman Composition
Instruction and LibGuides

References
Aihong, Fan. “Creating a bilingual library information environment for foreign users.”
The Electronic Library, 27 (2), 2009. 237-246.
Amsberry, Dawn. “Talking the talk: Library classroom communication and international
students.” The Journal of Academic Librarianship, 34 (4), 2008. 354-357.
Debenham, Nicole and Rebecca Davis. “Breaking down barriers: Blacktown College
TAFE Library connecting with NESB students.” inCite, 30 (4), 2009. 24.
Ferrer-Vinent, Ignacio J. “For English, press 1: International students’ language
preference at the reference desk.” The Reference Librarian, 51 (3), 2010. 189-201.
Hickok, John. “Bringing them into the community: Innovative library instructional
strategies for international and ESL students.” Practical Pedagogy for Library Instructors: 17 Innovative Strategies to Improve Student Learning. Eds. Doug Cook
and Ryan Sittler. Chicago: Association of College & Research Libraries, 2008. 159-167.
Hickok, John. “The travels of librarian John Hickok.” News & Information. Fullerton: California State University, Fulleron, 2005.
http://calstate.fullerton.edu/news/dateline/2005/hickok/index.html
Institute of International Education. “Fast Facts 2010.” Open Doors Data. 2010.
http://www.iie.org/~/media/Files/Corporate/Membership/Open-Doors/Fast%20Facts%202010_Nov%2015%20embargo.ashx
Krüger, Susanne and Gullvor Elf. “Is Sweden a role model? Discussion between
Susanne Krüger, Germany, and Gullvor Elf, Sweden.” Canadian Public Library Quarterly, 42 (3), 2009. 20-21. http://www.splq.info/issues/vol42_3/11.htm
Landers, Michael J. and Daryl C. Youngman. “Academic libraries on the front lines: Advancing the library through
a partnership with the U.S. Army.” College & Undergraduate Libraries, 16 (2), 2009. 211-220.
Liao, Yan, Mary Finn, and Jun Lu. “Information-seeking behavior of international
graduate students vs. American graduate students: A user study at Virginia Tech 2005.” College & Research Libraries, 68 (1), 2007. 5-25.
http://crl.acrl.org/content/68/1/5.full.pdf+html
Martin, Charity K., Charlene Maxey-Harris, Jolie Ogg Graybill, University Libraries
University of Nebraska-Lincoln, and Elizabeth K. Rodacker-Borgens. “Closing the gap: Investigating the search skills of international and US students: An
exploratory study.” Library Philosophy and Practice, Oct. 2009. 1-17. http://www.webpages.uidaho.edu/~mbolin/martin-maxeyharris-graybill-rodackerborgens.htm
Yi, Zhixian. “International student perceptions of information needs and use.” The
Journal of Academic Librarianship, 33 (6), 2007. 666-673.

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