1. Technology, Society and The Next Transformation Jonathan Murray WW Technology Officer, Public Sector Microsoft

8. Information Technology: Transforming Business Strategy Manual Production Automated Production Process Integration Service Abstraction Knowledge Content Labor/Marginal Cost Computable Services Knowledge Based Services

11. The future of information Technology

14. Riding the wave…

15. The Transformative Power of Technology Technologies enable the capture , distribution and repeatable application of value creating knowledge Connection Generates economies of scale The ability to create network effects Abstraction Enables generalists to replace specialists The ability to hide complexity Encoding Converts Tacit & Implicit into Explicit Knowledge The ability to formalize knowledge

16. A 10 Year View: An Algorithmic* Transformation *Prof. John Zysman, BRIE – UC. Berkeley Encoding Abstraction Connection Always connected, Auto-adapting Service Networks Human-like interaction and Simulated Realities Model Based Knowledge and Decision Processes Unlimited Computation Unlimited Storage Unlimited Bandwidth

17. “ Any sufficiently advanced technology is indistinguishable from magic. ” Arthur C. Clark "Profiles of The Future", 1961 (Clarke's third law)

20. “ The illiterate of the 21 st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn ” Alvin Toffler