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Together at Last! Front Office and 
Back Office 
PRESENTED BY JULIA WILSON & PETER BARON
Agenda 
• What is web usability? 
• Higher Ed Nav Report 
• A sneak peek into some of the findings 
• What would you like to learn?
Private School Navigation Report 
What do I mean by 
web usability?
Private School Navigation Report 
“Web usability is the ease of use of a website. 
Some broad goals of usability are the 
presentation of information and choices in a 
clear and concise way, a lack of ambiguity and the 
placement of important items in appropriate areas. 
One important element of web usability is ensuring that 
the content works on various devices and browsers.” 
http://en.wikipedia.org/wiki/Web_usability
Private School Navigation Report 
Menus
Private School Navigation Report 
A lack of ambiguity
Private School Navigation Report 
Placement matters
Private School Navigation Report 
Responsive web design
Private School Navigation Report 
How can we ensure a 
good user experience?
Private School Navigation Report
Private School Navigation Report 
But how can we assess how schools are 
approaching web usability?
Private School Navigation Report
Private School Navigation Report 
“The Research Report on Higher-Ed 
Navigation Trends, gives colleges and 
universities a brand new tool that can be 
used to evaluate their website navigation 
against industry standard practices. This 
report, used in combination with other tools, 
enables institutions to give their users the 
best possible experience online.”
show a few examples 
of data visualized in 
the report
Private School Navigation Report
Private School Navigation Report 
Private School Navigation Report
Private School Navigation Report 
html & css versions 
Blogs 
Common navigation terms 
What are we tracking? 
Phone numbers 
Addresses 
# of menus on a page 
# URLS on a page 
videos 
locations on a page
Private School Navigation Report
Private School Navigation Report
Private School Navigation Report 
14.7%
Private School Navigation Report
Private School Navigation Report 
44%
Private School Navigation Report
Private School Navigation Report 
21%
Private School Navigation Report
Private School Navigation Report 
34%
Private School Navigation Report
Private School Navigation Report 
3.5%
Private School Navigation Report
Private School Navigation Report 
7.7%
Private School Navigation Report
Private School Navigation Report 
5%
Private School Navigation Report
Private School Navigation Report 
5.3%
Private School Navigation Report
Private School Navigation Report 
4.9%

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