The document summarizes InterCall's reseller partner program. Key points include:
- InterCall is a global leader in audio, web, and video conferencing services with over 9,000 wholesale accounts and 1,500+ reseller partners.
- The program offers competitive pricing, private labeling options, sales and marketing support to help partners succeed.
- Partners benefit from dedicated support, online account tools, and access to InterCall's conferencing product portfolio and strategic technology partnerships.
15. Introduction of new technologies, such as web conferencing, have been well-received and are growing in adoption at a fast rate.Data source: Wainhouse Research Q1 2010
16. Global Market Leader InterCall is currently the #1 and largest conferencing service provider in virtually every major market around the globe. Source: Wainhouse Research, 2010 market positions 7 7
17. Worldwide Coverage and Support CANADA U.S. APAC EMEA LATIN AMERICA Voice Bridging Centers Web Data Centers Call Centers Video Bridging Centers Network Operations Center Sales/Administrative Offices Streaming Servers
18. World Class Infrastructure We own and maintain the most technologically advanced conferencing equipment worldwide No outsourcing - InterCall owns and operates all of its centers, bridges and calls Network design and infrastructure: Capacity usage never exceeds 70% 99.9% uptime Ability to link bridges automatically, with multiple bridges acting as one virtual bridge Multiple vendor strategy in place Network engineered for non-blocking, eliminating customer connectivity issues
19. The Case for Conferencing Better Manage Your Costs: Airport downtime creates 4-6 hours of lost productivity per trip. “Flight delays cost the US economy $15 Billion a year”Washington Post, 01.27.08 Average cost for a business trip in 2010 is expected to hit over $1000 / person.American Express Global Business Travel Forecast, Sept. 2009 Better Manage Productivity: 15% of business travelers surveyed said that business travel made them LESS productive, while over 50% admitted that some of their trips were not necessary. Over half of business travelers admitted that some of their trips were not necessary. Giving employees more flexibility to manage their work/life balance improves job satisfaction and breeds loyalty. Better Communicate: 72% of Americans say that advanced technology, such as conferencing and collaboration tools, enables them to work faster, better and improves their morale. More than four out of five American workers (81%) say that technology helps them be more efficient and more productive at work. 25% of American workers say their job security is partially dependent on their supervisor seeing they are connected to work even after hours.
36. Reseller Partner Program Goal and Strategy Our strategy for the Reseller Partner Program is to attract and grow partners with a sales oriented program that offers the products, tools and support to ensure your sales success. The program is gears towards revenue growth – more aggressive growth by the partner equates to more competitive buy rates and more sales and marketing support. Your success is our success. This means that we have the dedication and foundation to provide the necessary leadership, resources and focus to successfully grow the Reseller Partner Program year over year.
49. Partner Portal InterCall’s partner extranet allows partners quick and easy access to a diversity of product information as well as sales tools and marketing collateral.
50. Custom Collateral InterCall provides word documents on the partner extranet for you to add your contact information, company logo, and branding elements. We offer in-house talent to assist: Branding involves logo placement and inclusion of contact information Branding provided for existing: Product Sell Sheets Service Overviews Vertical Solution Selling Delivery of custom collateral: Electronic format (Word and/or PDF) Two-week turnaround (varies based on number of pieces and degree of customization) Note: Custom collateral pertains to existing marketing materials approved by product management. Get started! Email sesteele@intercall.com
51. How to Get Started ! Sign contract and/or addendum (as applicable). Participate in partner implementation training. Sign-up for sales and product training (as applicable). Register for Partner Extranet at https://wholesale.intercall.com. Sign up for Wholesale Partner Connections Key MarketingBenefits and Essential Sales Tools Innovative Product Portfolio with Progressive Development Competitive Buy Rates and Flexible Pricing Models Excellence in ServiceDelivery on Global Basis