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Google Confidential and Proprietary
Hva må til for å komme
videre?
Mobile first, status mobiltilpasset innhold, konsumer –
trender og forventninger til tjenester.
Mats Olavson, Industry Manager, Media Solutions
matso@google.com
Google Confidential and Proprietary
Mobile First
01
Status i dag
02
Mobiltilpasset
innhold i Norge
03
Hva må til?
04
Mobile & Purchase
journey
Google Confidential and Proprietary
Google Confidential and Proprietary
01
Status i dag
Google Confidential and Proprietary
Source: Gartner
Source: Morgan Stanley Research, April 2010
Global bruk av internett på mobil vil gå forbi
bruk av internett på desktop i 2014
Google Confidential and ProprietarySource: ipsos, 2013
DK
59%
Smartphone
Penetration
SE
63%
Smartphone
Penetration
FI
46%
Smartphone
Penetration
NO
68%
Smartphone
Penetration
Google Confidential and Proprietary
Internettsesjoner fra mobil eller nettbrett mot desktop	
  
64 %
36 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
jan..11 sep..11 jan..12 sep..12 jan..13 apr..13
Desktop Smarttelefon eller Nettbrett
•  Source: TNS Gallup's InterBuss 2013: http://www.tns-gallup.no/arch/_img/9107350.pdf
•  Google Connected Device Study
Google Confidential and Proprietary
600+
Millioner
klipp spilt på
YouTube mobil
hver dag
75%
av YouTube
brukerne på
mobil, primært
benytter kun
denne
plattformen
Source: Cisco, 2013. IAB, Mobile Phone Video Diaries 2012
47%
av YouTube
brukerne på
mobil, beskøker
ikke YT fra
desktop
YouTube er den største spilleren for video på mobil.
Google Confidential and Proprietary
02
Mobiltilpasset innhold i Norge
Google Confidential and Proprietary
I Norge ligger vi langt fremme…
Google Confidential and Proprietary
Men noen har skjønt det…
Call to action
Enkel navigering
Lokasjonsbasert
Store knapper
Tilgang til webutgave
Google Confidential and Proprietary
Men noen har skjønt det…
Call to action
Enkel navigering
Lokasjonsbasert
Store knapper
Tilgang til webutgave
Google Confidential and Proprietary
03
Hva må til?
Nå kundene
på alle flater
Tre måter å tilby en god brukeropplevelse på mobil
Separate sites - Different URL, Different HTML
•  Mobile site independent of desktop site.
•  Browser detects if visitor is on a mobile device and redirects them to
the mobile site.
•  Mobile sites tailored to needs of mobile user.
Dynamic serving - Same URL, Different HTML
•  Server detects device type and presents custom page on same URL.
•  Pages designed for any kind of device.
•  Some code maintenance on a per device basis.
Responsive Web Design - Same URL, Same HTML
•  Optimises experiences across different screen sizes without
creating multiple websites.
•  Responds to screen size and orientation to adjust images,
layout and content visibility.
•  Uses touch-screen acts e.g. dragging, swiping.
•  Easier for people to share links that work well.
Google Confidential and Proprietary
For informasjon om hvordan få websiten din til å
fungere på alle plattformer: www.howtogomo.com
I tillegg, sjekk ut: thinkwithgoogle.com/mobileplanet/no
Google Confidential and Proprietary
04
Mobile & Purchase journey
Google Confidential and Proprietary 1818
Google MPJ Region NACE
Google Confidential and Proprietary 1919
Google MPJ Region NACE
We surveyed smartphoners and non-smartphoners
Q1: Age
Base: Local population 18+
years
Smartphone users Non-smartphone users
%
years
Education
%
Middle/low
High
Middle/low
High
Who did we talk to?
Google Confidential and Proprietary 2020
Google MPJ Region NACE
How many are smartphoners?
Q12: Do you currently use a smartphone? Base: Local population 18+
Q32: Which operating system do you have on your smartphones?
Q26: What is the brand of your smartphones?
Base: Local smartphone users 18+
Operating system
use a smartphone
and use on average
Brand
internet enabled
devices
Who are the smartphoners?
3
Google Confidential and Proprietary 2121
Google MPJ Region NACE
What about new smartphone owners?
Q25N: For how long have you been using smartphones? Base: Local smartphone users 18+
Q32: Which operating system do you have on your smartphones?
Q26: What is the brand of your smartphones?
Base: Local smartphone users 18+ who are newbies
Newbies: Operating system
Newbies: Brand
Who are the smartphoners?
Google Confidential and Proprietary 2222
Google MPJ Region NACE
When and where do smartphoners use their device to research for
or purchase products?
Q26: When do you usually shop or search for shopping information on your smartphone?
Base: Purchasers in the last 12 months who use a smartphone
Home
In a store
Public
transport
On the go
Source: OMP, IPSOS, Q1/2013
%
Do they use their smartphone while shopping?
Google Confidential and Proprietary 2323
Google MPJ Region NACE
How many smartphone researchers used search engines on their
device?
Q17: Did you use search engines on your smartphone?
Base: Product purchasers in the last 12 months who use a smartphone and who performed mobile search at least
for one product for their last purchase
How do they shop for ...
Google Confidential and Proprietary 2424
Google MPJ Region NACE
What are the most influential sources of information on a
smartphone?
Ranking of mobile touch points
1 2 3 4 5 6 7
Q13-Q15: Which sources of information did you seek out to help you with [book/buy product]? Base: Product purchasers in the last 12 months
How do they shop for ...
Google Confidential and Proprietary 2525
Google MPJ Region NACE
Do smartphoners do multiscreening when researching for product
information?
Q23: Did you use more than one device to research? Q24: Did you watch TV and look simultaneously on another device for product information?
Base: Purchasers in the last 12 months who use a smartphone
Multi-device research
(parallel or sequential)
Multi-device research
Parallel to TV
How do they shop for ...
Google Confidential and Proprietary 2626
Google MPJ Region NACE
Following a smartphone research, where is the purchase done?
Q13-Q15: Which sources of information did you seek out to help you with [book/buy product]?
Q22: When you last [book/buy product], where did you actually purchase, book or order it?
Base: Product purchasers in the last 12 months who use a smartphone
Purchased on
a smartphone
Searched on
a smartphone
Purchased on a
desktop/tablet
Purchased
offline
How do they shop for ...
Google Confidential and Proprietary 2727
Google MPJ Region NACE
They have a smartphone. Why don't they use it to research a
product?
Q25: Why didn’t you use your smartphone to get informed before you purchased the products shown below?
Base: Product purchasers in the last 12 months who use a smartphone
Not
convenient
Screen size too
small
No internet usage on
my smartphone
Prefer another
device
How do they shop for ...
Google Confidential and Proprietary
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Mobile pulse september 2013. Googles foredrag

  • 1. Google Confidential and Proprietary Hva må til for å komme videre? Mobile first, status mobiltilpasset innhold, konsumer – trender og forventninger til tjenester. Mats Olavson, Industry Manager, Media Solutions matso@google.com
  • 2. Google Confidential and Proprietary Mobile First 01 Status i dag 02 Mobiltilpasset innhold i Norge 03 Hva må til? 04 Mobile & Purchase journey
  • 4. Google Confidential and Proprietary 01 Status i dag
  • 5. Google Confidential and Proprietary Source: Gartner Source: Morgan Stanley Research, April 2010 Global bruk av internett på mobil vil gå forbi bruk av internett på desktop i 2014
  • 6. Google Confidential and ProprietarySource: ipsos, 2013 DK 59% Smartphone Penetration SE 63% Smartphone Penetration FI 46% Smartphone Penetration NO 68% Smartphone Penetration
  • 7. Google Confidential and Proprietary Internettsesjoner fra mobil eller nettbrett mot desktop   64 % 36 % 0 % 10 % 20 % 30 % 40 % 50 % 60 % 70 % 80 % 90 % 100 % jan..11 sep..11 jan..12 sep..12 jan..13 apr..13 Desktop Smarttelefon eller Nettbrett •  Source: TNS Gallup's InterBuss 2013: http://www.tns-gallup.no/arch/_img/9107350.pdf •  Google Connected Device Study
  • 8. Google Confidential and Proprietary 600+ Millioner klipp spilt på YouTube mobil hver dag 75% av YouTube brukerne på mobil, primært benytter kun denne plattformen Source: Cisco, 2013. IAB, Mobile Phone Video Diaries 2012 47% av YouTube brukerne på mobil, beskøker ikke YT fra desktop YouTube er den største spilleren for video på mobil.
  • 9. Google Confidential and Proprietary 02 Mobiltilpasset innhold i Norge
  • 10. Google Confidential and Proprietary I Norge ligger vi langt fremme…
  • 11. Google Confidential and Proprietary Men noen har skjønt det… Call to action Enkel navigering Lokasjonsbasert Store knapper Tilgang til webutgave
  • 12. Google Confidential and Proprietary Men noen har skjønt det… Call to action Enkel navigering Lokasjonsbasert Store knapper Tilgang til webutgave
  • 13. Google Confidential and Proprietary 03 Hva må til?
  • 15. Tre måter å tilby en god brukeropplevelse på mobil Separate sites - Different URL, Different HTML •  Mobile site independent of desktop site. •  Browser detects if visitor is on a mobile device and redirects them to the mobile site. •  Mobile sites tailored to needs of mobile user. Dynamic serving - Same URL, Different HTML •  Server detects device type and presents custom page on same URL. •  Pages designed for any kind of device. •  Some code maintenance on a per device basis. Responsive Web Design - Same URL, Same HTML •  Optimises experiences across different screen sizes without creating multiple websites. •  Responds to screen size and orientation to adjust images, layout and content visibility. •  Uses touch-screen acts e.g. dragging, swiping. •  Easier for people to share links that work well.
  • 16. Google Confidential and Proprietary For informasjon om hvordan få websiten din til å fungere på alle plattformer: www.howtogomo.com I tillegg, sjekk ut: thinkwithgoogle.com/mobileplanet/no
  • 17. Google Confidential and Proprietary 04 Mobile & Purchase journey
  • 18. Google Confidential and Proprietary 1818 Google MPJ Region NACE
  • 19. Google Confidential and Proprietary 1919 Google MPJ Region NACE We surveyed smartphoners and non-smartphoners Q1: Age Base: Local population 18+ years Smartphone users Non-smartphone users % years Education % Middle/low High Middle/low High Who did we talk to?
  • 20. Google Confidential and Proprietary 2020 Google MPJ Region NACE How many are smartphoners? Q12: Do you currently use a smartphone? Base: Local population 18+ Q32: Which operating system do you have on your smartphones? Q26: What is the brand of your smartphones? Base: Local smartphone users 18+ Operating system use a smartphone and use on average Brand internet enabled devices Who are the smartphoners? 3
  • 21. Google Confidential and Proprietary 2121 Google MPJ Region NACE What about new smartphone owners? Q25N: For how long have you been using smartphones? Base: Local smartphone users 18+ Q32: Which operating system do you have on your smartphones? Q26: What is the brand of your smartphones? Base: Local smartphone users 18+ who are newbies Newbies: Operating system Newbies: Brand Who are the smartphoners?
  • 22. Google Confidential and Proprietary 2222 Google MPJ Region NACE When and where do smartphoners use their device to research for or purchase products? Q26: When do you usually shop or search for shopping information on your smartphone? Base: Purchasers in the last 12 months who use a smartphone Home In a store Public transport On the go Source: OMP, IPSOS, Q1/2013 % Do they use their smartphone while shopping?
  • 23. Google Confidential and Proprietary 2323 Google MPJ Region NACE How many smartphone researchers used search engines on their device? Q17: Did you use search engines on your smartphone? Base: Product purchasers in the last 12 months who use a smartphone and who performed mobile search at least for one product for their last purchase How do they shop for ...
  • 24. Google Confidential and Proprietary 2424 Google MPJ Region NACE What are the most influential sources of information on a smartphone? Ranking of mobile touch points 1 2 3 4 5 6 7 Q13-Q15: Which sources of information did you seek out to help you with [book/buy product]? Base: Product purchasers in the last 12 months How do they shop for ...
  • 25. Google Confidential and Proprietary 2525 Google MPJ Region NACE Do smartphoners do multiscreening when researching for product information? Q23: Did you use more than one device to research? Q24: Did you watch TV and look simultaneously on another device for product information? Base: Purchasers in the last 12 months who use a smartphone Multi-device research (parallel or sequential) Multi-device research Parallel to TV How do they shop for ...
  • 26. Google Confidential and Proprietary 2626 Google MPJ Region NACE Following a smartphone research, where is the purchase done? Q13-Q15: Which sources of information did you seek out to help you with [book/buy product]? Q22: When you last [book/buy product], where did you actually purchase, book or order it? Base: Product purchasers in the last 12 months who use a smartphone Purchased on a smartphone Searched on a smartphone Purchased on a desktop/tablet Purchased offline How do they shop for ...
  • 27. Google Confidential and Proprietary 2727 Google MPJ Region NACE They have a smartphone. Why don't they use it to research a product? Q25: Why didn’t you use your smartphone to get informed before you purchased the products shown below? Base: Product purchasers in the last 12 months who use a smartphone Not convenient Screen size too small No internet usage on my smartphone Prefer another device How do they shop for ...
  • 28. Google Confidential and Proprietary Takk for meg!