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Remote Work:
Takeaways & Tips From
1
and the market.
“In thirty years’ time, as technology moves forward even further, people are going to
look back and wonder why offices ever existed.”
—Richard Branson
(2013)
2
Mozilla, 2015:
1050 paid staff
10,500+ active contributors across all continents**
87 languages
13 offices in 9 countries and 6 time zones
Infinite # of wikis
* InsertWilliam Gibson quote here
** yes, including Antarctica
The Unevenly Distributed Future*
3
…we’re seeing more of these
Building on this legacy of open source….
4
So what’s the problem?
“I’ve always said,telecommuting is one of the dumber ideas I’ve ever heard.”
— Michael Bloomberg (2013)
5
"People are more productive when they're alone...they're more
collaborative and innovative when they're together"
— Marissa Mayer (2013)
Downplays individual thinking time as part of creative process.
Myth #1:
Breakthrough Ideas Only Happen in Person
Being remote doesn’t mean you never see your coworkers.
And really….how many breakthrough ideas can a company digest?
6
"If a worker’s motivation is slumping, it’s probably
because the work is weakly defined or appears pointless,
or because others on the team are acting like tools.”
— REMOTE
Myth #2:
It’s Difficult to Stay Motivated / Build a Strong Culture
7
The perfect case for face-time-ism
Welcome to the Brave New World where your work is
the first thing to get you noticed
Myth #3:
If You Aren’t There, You’ll Be Forgotten
8
Remote work magnifies existing work attributes, while providing
lots more benefits.
What attributes?
•Communication: intentional, concise, thorough & clear
•Organization, punctuality, availability & responsiveness
•Risk of overworking
•Culture: values, protocols and conflict
Good news: you can manage these factors.
And it’s really worthwhile to do so.
tl;dr
9
•In person
•Assign a buddy
•Ensure introductions and protocols are addressed in
addition to tools and infrastructure
•But: do not expect all tools to work for everyone.
Tip #1*:
Thou Shalt Onboard Swiftly and Thoroughly.
* *These tips are to optimize working remotely;
* they don’t cover things like taxes, legal stuff
10
Tip #2:
Be Open. Really Open.
•Post work plans, status reports, even goals
•Document discussions in easily-locatable spots
•Plan to say and post similar things on multiple channels
•Be on passive channels e.g. IRC and indicate preferred availability
on your profile e.g. phone book page
•Limit 1:1s to individual development vs. tasks & activities
11
Tip #3:
Meet In Person on a Regular Basis.
•Interviews
•Orientation
•Hack & Work Weeks
•All Hands
Do it.
12
Tip #4:
Build Real Boundaries.
Separate work & home devices & spaces
Schedule
•“Thou Shalt Overlap” with
your colleagues at least for part
of your day
GO OUTSIDE
http://theoatmeal.com/comics/working_home
13
Study of Mozilla
Homa Bahrami, UC Berkeley Haas School of Business
http://blog.webfwd.org/post/13973466029/code-doesnt-build-software-people-build 
Sync vs. Async
http://stormyscorner.com/2015/01/7-reasons-asynchronous-communication-is-better-than-synchronous-
communication-in-open-source.html
REMOTE by 37Signals
http://37signals.com/remote/
“How I Built a Startup While Traveling to 20 Countries”
https://medium.com/digital-nomad-stories/how-i-built-a-startup-while-traveling-to-20-countries-
f0ec3a92bc3c
“Homeless On Purpose”
http://lengstorf.com/remote-work-travel/
Diane Tate — @tbiz
Reference Points

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Working Remotely: ForwardJS - January 2015

  • 1. Remote Work: Takeaways & Tips From 1 and the market. “In thirty years’ time, as technology moves forward even further, people are going to look back and wonder why offices ever existed.” —Richard Branson (2013)
  • 2. 2 Mozilla, 2015: 1050 paid staff 10,500+ active contributors across all continents** 87 languages 13 offices in 9 countries and 6 time zones Infinite # of wikis * InsertWilliam Gibson quote here ** yes, including Antarctica The Unevenly Distributed Future*
  • 3. 3 …we’re seeing more of these Building on this legacy of open source….
  • 4. 4 So what’s the problem? “I’ve always said,telecommuting is one of the dumber ideas I’ve ever heard.” — Michael Bloomberg (2013)
  • 5. 5 "People are more productive when they're alone...they're more collaborative and innovative when they're together" — Marissa Mayer (2013) Downplays individual thinking time as part of creative process. Myth #1: Breakthrough Ideas Only Happen in Person Being remote doesn’t mean you never see your coworkers. And really….how many breakthrough ideas can a company digest?
  • 6. 6 "If a worker’s motivation is slumping, it’s probably because the work is weakly defined or appears pointless, or because others on the team are acting like tools.” — REMOTE Myth #2: It’s Difficult to Stay Motivated / Build a Strong Culture
  • 7. 7 The perfect case for face-time-ism Welcome to the Brave New World where your work is the first thing to get you noticed Myth #3: If You Aren’t There, You’ll Be Forgotten
  • 8. 8 Remote work magnifies existing work attributes, while providing lots more benefits. What attributes? •Communication: intentional, concise, thorough & clear •Organization, punctuality, availability & responsiveness •Risk of overworking •Culture: values, protocols and conflict Good news: you can manage these factors. And it’s really worthwhile to do so. tl;dr
  • 9. 9 •In person •Assign a buddy •Ensure introductions and protocols are addressed in addition to tools and infrastructure •But: do not expect all tools to work for everyone. Tip #1*: Thou Shalt Onboard Swiftly and Thoroughly. * *These tips are to optimize working remotely; * they don’t cover things like taxes, legal stuff
  • 10. 10 Tip #2: Be Open. Really Open. •Post work plans, status reports, even goals •Document discussions in easily-locatable spots •Plan to say and post similar things on multiple channels •Be on passive channels e.g. IRC and indicate preferred availability on your profile e.g. phone book page •Limit 1:1s to individual development vs. tasks & activities
  • 11. 11 Tip #3: Meet In Person on a Regular Basis. •Interviews •Orientation •Hack & Work Weeks •All Hands Do it.
  • 12. 12 Tip #4: Build Real Boundaries. Separate work & home devices & spaces Schedule •“Thou Shalt Overlap” with your colleagues at least for part of your day GO OUTSIDE http://theoatmeal.com/comics/working_home
  • 13. 13 Study of Mozilla Homa Bahrami, UC Berkeley Haas School of Business http://blog.webfwd.org/post/13973466029/code-doesnt-build-software-people-build  Sync vs. Async http://stormyscorner.com/2015/01/7-reasons-asynchronous-communication-is-better-than-synchronous- communication-in-open-source.html REMOTE by 37Signals http://37signals.com/remote/ “How I Built a Startup While Traveling to 20 Countries” https://medium.com/digital-nomad-stories/how-i-built-a-startup-while-traveling-to-20-countries- f0ec3a92bc3c “Homeless On Purpose” http://lengstorf.com/remote-work-travel/ Diane Tate — @tbiz Reference Points