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Stakeholder Voice Working
                 Group

                 December 3, 2012




BIS Digital Communications
This morning

  • Introductions
  • BIS transition to gov.uk: lessons and
    opportunities (John)
  • Government Digital Strategy: overview and
    discussion about capability (Ben)
  • AoB



BIS Digital Communications
Inside Government so far
  • Beta version ran
    six weeks
    from March 1
  • BIS opted in
  • Public fed back
  • DCLG and DfT officially joined two weeks ago
  • BIS joins 13 December

BIS Digital Communications
By December 13 we will:

 • Have ‘transitioned’ 90 per cent of the BIS web
   estate to gov.uk
 • 1000s of pages and documents archived
 • 80,000 words re-written
 • Redirected approx. 4000 pages
 • All content in plain english

BIS Digital Communications
Lessons…
 • Plain English is a hard sell
 • Writing policy to GDS style is harder than it
   sounds
 • Too much sub-standard content on our website
   over the last few years.
 • An agile approach can take a while to
   get used to


BIS Digital Communications
…and advice
  •  Ditch bad content (and apologise later)
  •  Explain what GOV.UK is all about - and repeat
  •  Plan effectively - lots of people involved
  •  Detailed guides great for saving technical
     jargon from the bin
   • Focus on content mapping (the 'Harvester')
   • Don't worry too much - transition to GOV.UK is
     the start, not the end
BIS Digital Communications
Digital capability:
   Concerns, questions, ideas

   Ben Hayman



BIS Digital Communications
Action 4 of the Digital Strategy:

  Cabinet Office will support
  improved digital capability across
  departments




BIS Digital Communications
How?

  •senior officials offered training
  •digital skills development a priority in the Civil
  Service Capabilities Plan
  •increase support for transaction redesign
  •provide guidance on recruiting digital specialists
  •bespoke training and support for Service
  Managers


BIS Digital Communications
All departments should ensure that they have
  appropriate in-house specialist digital capability:

    •management of their portfolio
    of digital services
    •digital service design
    •development
    •analytics
    •digital strategy
    •online publishing
    •product management

BIS Digital Communications
In groups:

   Digital capability: your
   concerns, questions and ideas



BIS Digital Communications
Useful links
   1. BIS digital blog: discuss.bis.gov.uk/bisdigital/
   2. Met office social media win:
   metofficenews.wordpress.com/2012/11/29/met
   -office-wins-social-buzz-award/
   3. DCLG on gov.uk:
   gov.uk/government/organisations/department-
   for-communities-and-local-government


BIS Digital Communications

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Stakeholder voice group november 2012

  • 1. Stakeholder Voice Working Group December 3, 2012 BIS Digital Communications
  • 2. This morning • Introductions • BIS transition to gov.uk: lessons and opportunities (John) • Government Digital Strategy: overview and discussion about capability (Ben) • AoB BIS Digital Communications
  • 3. Inside Government so far • Beta version ran six weeks from March 1 • BIS opted in • Public fed back • DCLG and DfT officially joined two weeks ago • BIS joins 13 December BIS Digital Communications
  • 4. By December 13 we will: • Have ‘transitioned’ 90 per cent of the BIS web estate to gov.uk • 1000s of pages and documents archived • 80,000 words re-written • Redirected approx. 4000 pages • All content in plain english BIS Digital Communications
  • 5. Lessons… • Plain English is a hard sell • Writing policy to GDS style is harder than it sounds • Too much sub-standard content on our website over the last few years. • An agile approach can take a while to get used to BIS Digital Communications
  • 6. …and advice • Ditch bad content (and apologise later) • Explain what GOV.UK is all about - and repeat • Plan effectively - lots of people involved • Detailed guides great for saving technical jargon from the bin • Focus on content mapping (the 'Harvester') • Don't worry too much - transition to GOV.UK is the start, not the end BIS Digital Communications
  • 7. Digital capability: Concerns, questions, ideas Ben Hayman BIS Digital Communications
  • 8. Action 4 of the Digital Strategy: Cabinet Office will support improved digital capability across departments BIS Digital Communications
  • 9. How? •senior officials offered training •digital skills development a priority in the Civil Service Capabilities Plan •increase support for transaction redesign •provide guidance on recruiting digital specialists •bespoke training and support for Service Managers BIS Digital Communications
  • 10. All departments should ensure that they have appropriate in-house specialist digital capability: •management of their portfolio of digital services •digital service design •development •analytics •digital strategy •online publishing •product management BIS Digital Communications
  • 11. In groups: Digital capability: your concerns, questions and ideas BIS Digital Communications
  • 12. Useful links 1. BIS digital blog: discuss.bis.gov.uk/bisdigital/ 2. Met office social media win: metofficenews.wordpress.com/2012/11/29/met -office-wins-social-buzz-award/ 3. DCLG on gov.uk: gov.uk/government/organisations/department- for-communities-and-local-government BIS Digital Communications