Technology innovation continues to disrupt business at breakneck speeds and State Fish and Wildlife Agencies are not immune to the changing ways they interact with their Customers. Unfortunately few agencies have in-house technical capabilities and even fewer resources to meet the growing technology innovation demands of their Customers. This interactive workshop provides agency staff with a solid introduction to this technology revolution and provides recommendations to leverage their limited resources to adopt key technology changes that benefit their Customers.

1. Social Business Workshops
TechnologyandtheFutureofConservation

2. Workshop Details
Thecostforthistwo-dayworkshopis$2,500plustravelex-
penses.
Theworkshopisdesignedforagencyleadershipseniorman-
agersresponsiblefordesigninganddeliveringCustomerfac-
ingproducts andservices.
AttendeesshouldincludeAgencyDirectorsandtheirchiefs,
plusIT,Legal,LawEnforcementandFinanceleadership.
DirectorsmaywishtoincludeselectCommissionersaswell.
About Us
Bill Creighton is Dakota Partners' Managing Director with an impressive record building, restructuring and re-positioning both
start-up and established organizations. He brings significant experience transforming government, non-profit and publishing
companies into successful Social Businesses. Bill is a digital strategist, organizational leader, business turnaround leader, crea-
tive deal-maker and award-winning journalist with two Pulitzer Prize nominations. His career spans more than 25 years and 76
countries.
T
echnology innovation continues to disrupt business at breakneck speeds and State Fish and Wildlife
Agencies are not immune to the changing ways they interact with their Customers. Unfortunately few
agencies have in-house technical capabilities and even fewer resources to meet the growing technology
innovation demands of their Customers.
This interactive workshop provides agency staff with a solid introduction to this technology revolution and provides
recommendations to leverage their limited resources to adopt key technology changes that benefit their Customers.
Program Outline—Day 1
State of the Industry — Disruptive Technologies
 MobileInternetFasterandCheaper.
 DataEcosystems DesignedforAnalytics.
 SoftwareasaServiceReplacingManagedApplications.
 CloudTechnologiesAccelerateInnovation.
 NewPaymentPlatforms ChallengeIncumbents.
 RichMediaApplicationsContinueExplosiveGrowth.
 ConnectedConsumerDevicesIncreaseSocialSharing.
State of the Agency — Does Your IT Stack Up?
 AgroupassessmentoftheAgency’sinternalandexternal
capabilitiestoadoptemergingtechnologies.
Leveraging Technology — The Details
 ChoosingBetweenFunctionandForm.
 TransformingBusinessSilosintoSocialLandscapes.
 ProvidingConsistentCross-PlatformPersonalization.
 Sheddingthe“NotMadeHere”Syndrome.
 UsingMobileApps toDominateEngagement.
 ReducingProductCyclesfromYearstoMonths.
Program Outline—Day 2
Building an Agency Technology Roadmap
AsYogiBerraoncesaidsoeloquently,“Ifyoudon’tknow
whereyouaregoing,youmightnot getthere.”
Agoodmapisrequiredforany important journey.Without
one, eventhemostcompetentnavigatorcangetlostinthe
forestandconfusedbythenoise.
Day2ofthisworkshopwillfocusonidentifyingthesteps re-
quiredtocatalogueexistingandneededtechnologiesand
beginbuildingaTechnologyRoadmapfortheagencyofthe
future.
@ bcreighton bill.creighton@gmail.com 703.850.5711
www.dakota-partners.com