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 Dr. Jawaher Al- Mudhahki
Chief Executive – QQA
President of ANQAHE
 Dr. Syed Ahmad Hussein
President – QA Islamic
 Theme 1: Qualifications Framework
 Theme2: External Quality Assurance
 Theme3: Trends & issues in Cross
Border Higher Education
Agenda
Qualification Framework as a
Life Long Learning Tool
Prof. Zita Mohd Fahmi – MQA,
Malaysia
Theme 1:
Qualifications Framework
National Qualifications
Framework-As a Lifelong Learning
Tool
Zita Mohd Fahmi
Deputy CEO-Quality Assurance Sector
Malaysian Qualifications Agency
Contents
• Lifelong Learning Statements and Strategies
• National Qualifications Framework promotes LLL
▫ Objectives of NQF
▫ Promises
▫ Tools for Lifelong learning
• Challenges
“Lifelong Learning”
• “to include all purposeful learning activity,
undertaken on an ongoing basis with the aim of
improving knowledge, skills and competence for
employability and good citizenship.”
• From early childhood to higher education and after
• From cradle to grave
• Delor’s Report: “Learning to know, learning to do,
learning to live together and learning to be
Lifelong Learning
• In the knowledge based global economy of th 21st
century, future prosperity, security, peace, social
harmony, and nurturing the environment will
depend on people’s access and capacity to make
choices to adapt to rapid changes and find
sustainable solution to pressing challenges.
• Lifelong learning is an essential organising principle
for realising this goal and for the contributing to
the advancement of formal, informal and non-
formal learning.”
Identified Competencies
“Competencies” should take
into account skills,
knowledge,
values and attitudes
• Social competencies
• Personal competencies
• Competencies relating to
ethical actions
• Learning to learn
competencies
• (UNESCO 2006)
UNESCO, Regional and National
Strategies for LLL
• UNESCO Initiativies, guidelines
• ASEAN-”Lifelong learning for All is essential to the realisation
of ASEAN aspiration” .
▫ 15. To promote the recognition , validation and accreditation of
the outcomes of all form of learning, leading eventually to an
ASEAN Lifelong Learning Qualifications Framework. Hanoi,
January 2013)
• National Strategies- Policies and Strategies to
Promote Lifelong learning
From cradle to ….-human capital
Impact of Lifelong learning
Strategy
Early
childhood
Basic
education
Tertiary
▪ University / Colleges
▪ Polytechnic
▪ Community colleges
▪ TEVT
Professional
working life
Retirees/
Second
career
Themes ▪ Mainstreaming and
broadening TEVT
▪ Enhancing the competency of
tertiary graduates
▪ Accelerating labour reform
▪ Attracting & retaining top
talent
▪ Upgrading existing talent
pool
Integrated Talent Development
Ages 0+ 4+ 6+ 17+ 20+
Revamping education system to
significantly raise student
outcomes
Raising skills to increase
employability
Reforming labour market
to transform Malaysia
into a high-income nation
▪ Ensuring every child succeeds
▪ Holding schools accountable for
outcomes
▪ Investing in great leaders for schools
▪ Attracting and developing the best
teachers
1 2 3
Early
childhood
Pre-
school
Basic
education
Tertiary
▪ University / Colleges
▪ Polytechnic
▪ Community colleges
▪ TEVT Institutions
Professional
working life
Retirees/
Second
career
Intervention:
Comprehensive human capital framework planned in 10MP- ((OECD Talent gap
28.8 (OECD 37.6) 2008, labour force with tertiary education 24.4 (OECD 27.4)2007
13
Connections with NQF -(UNESCO)Shanghai
Consensus: Transforming TVET for Highly Skilled Workers
• 3. Adapting qualifications and developing pathways
Support flexible pathways and the accumulation ,
recognition and transfer of individual learning through
transparent well articulated outcome-based
qualifications system; reliable measures for
assessments, recognition and validation of qualification;
including at international level; exchange of information
and development of trust; and partnership among all
relevant stakeholders. Quality assurance mechanisms
should be integrated into all parts of the qualifications
systems
Concurrent -Development of National
and Regional Qualifications
Frameworks
• We need institutional architecture of
LLL, institutional mechanisms, to
enhance access and LLL, by promoting
inclusive learning pathways and to
articulation of learning within the
formal, non formal and informal
education system.
• National Qualifications framework is
one of the many initiatives with many
promises
• Added challenge with regional
frameworks-trade & mobility issues
Demands of an NQF
Globalisation- regional
frameworks
qualification
comparable and
transparent (RQF)
Technical
Advancement-
practical and
competency based
Labor market
changes- workers to
be learning lifelong
to be employed
Political /social
demand-today
requires competency
oriented with values
Society
Individual demand-
requires recognition
of Learning
17
Generally Identified Purposes of National
Qualification Frameworks (NQF)
• To make national qualification systems
easier to understand for learners,
employers and providers;
• To build public trust in qualifications
• To provide standards for qualification
types
• To support the recognition of
knowledge and skills in order to gain
credit (Source Coles (2010)
• To support lifelong learning
articulation-recognition of Prior
Learning
National Qualifications Framework
• NQF –systematic classifications arrangement of levels of
learning achievements (qualifications)
• Effective NQF depends on an efficient Qualifications system
for structural changes to support LLL
Qualifications
system
NQF
Educational and training
policies/ structures
Institutional
Arrangements
Quality Assurance
system
Stakeholders
“Qualifications”
Learning Assessment Validation Certification Award
•Considered both a process and the outcomes of
this process and acquired learning outcomes and
competencies.
•A qualification certifies the Learning Outcomes and
competencies –visibility and recognition
•Currency value in labour market?
20
General Core elements of NQFs
• Levels of qualifications
• Descriptors of learning outcomes across
levels or qualification type, or both
• Linkages between qualifications either
at the same level or between different
levels or sectors
• Credits or the volume/load of learning
that contributes towards a qualification
• Qualification profile and purpose
4/5TH Generation NQF-levels with
jobs
Levels
Entry level sttements
Sectors- Pillars-Academic, TVET & Skills
Learning Outcomes-competency statement
Qualifications
Credits system –credit transferability
Progression statements/certifications
APEL
Related job description-Learning Income?
Practical Objectives of NQF
To establish National Standards for learning
Outcomes
Qualifications description
To promote quality through regulations
To promote access to learning, transfer of learning,
and progression in learning
To rationalise (through integration) the education
and training provision
To improve the infrastructure of some sectors
To facilitate recognition of non formal and informal
learning outcomes Dr Patrick Werquin
(OECD)PPT 2013
23
“Tools” to Support LLL-Learning
Achievements
1. Provides National Standards for Learning outcomes
(generic/specific)
Level of learning achievements/competencies-know, understand and
Do.
2. Level descriptors
▫ kinds of things learners would be able to do if they successfully achieve
the learning outcomes of a unit or qualification
▫ The level typically indicates the complexity of learning outcomes in the
qualification or unit- taxonomy.
• May be further supported by Discipline Standards
• Improve confidence, transparency, quality,
employability and mobility
Cont. Tools for LLL
3. Qualifications within an NQF
• Visibility of the acquired learning outcomes
/competencies
• Reflects the process and outcomes of learning
• Value-in labour market and Lifelong Learning
through recognition by respective parties
 LO standards
Use of Diploma Supplement
 National Information Centre
25
4. Parity of Esteem of Qualifications in
NQF
- Tools- Clear policies, certification, recognition,
equivalency assessment and articulation system
General academic
track
General
vocational track-
TVET
Trade and
occupational track/
Skills
Articulation
Articulation
General education qualifications
Discipline-
based
Career-
focused
Occupation-
specific and
workplace-
based
Access and Articulation
6. Access –articulation
• Variety of learners
• Pathways for progression-vertical, horizontal
and diagonal
• Credit transfer systems
• Recognition of acquired learning and
competences
• Tools
▫ effective and disseminated policies & systems
▫ Institutional systems
Accreditation of Prior Experiential
Learning (APEL) & Open Learning
7. APEL- “Learning never stops”
• Widens access to all types of learners
• Pathways -Upgrading and up-skilling and self
improvement
• Mobility-educational, occupational,
geographical
• Entry or entry with credit transfer
• Tool-Policies
• Promotional activities
• Appropriate policies, quality assured systems for
assessments and certifications.
• Related Institutions
FORMAL
LEARNING
IN-
FORMAL
LEARNING
NON-
FORMAL
LEARNING
INDIVIDUALS
INSTITUTIONS
EMPLOYERS
INDUSTRY
SOCEITY
NATION
Recognises Different Types Of Learning
And Potential Benefits
CREDIT
BANK
NQF and Equivalency Assessments
8. Assessment for equivalency
• Important in situations where credentials and certification are
important.
• It can serve as a quality enhancement measure in all kinds of
programmes
• This mechanism can function effectively when there is
adequate arrangement for coordination, communication and
cooperation among key stakeholders.
Quality Assurance systems
9. Quality assurance mechanism
• NQF functions must be underpinned by
an effective quality assurance
framework.
• Competent EQAA-quality assurance,
certification and assessment services
• Appropriate & effective External quality
assurance services and working IQA
• Tools, instruments and systems of
parties which support Lifelong Learning
initiatives must be quality assured.
“The Planet
cannot survive
until becomes a
learning
Planet.”
THANK YOU,
Zita Mohd Fahmi
zita@mqa.gov.my
Building Qualification Framework
Ms. Margaret Cameron– SQA,
Scotland
Theme 1:
Qualifications Framework
Independent Consultant
Contracted by SQA
..an instrument for the development and
classification of qualifications according to a set of
criteria for levels of learning achieved.
OECD Definition
..are broad and abstract descriptive maps of the
structure of qualifications within national education
systems designed to enable national level comparisons
to be made about the equivalence of different
qualifications.
The Accountability for Quality Agenda in Higher Education
Raffe (2009)identifies 3 approaches
1. Communications Framework:
Starting point: existing education and training system.
Aims: to improve transparency and understanding, coherence and
encourage access and highlight opportunities for transfer and
progression.
2. Reforming Framework:
Starting point: existing education and training system.
Aims: to improve it in specific ways e.g enhancing quality, improving
consistency, filling gaps in provision or increasing accountability.
3. Transformational Framework:
Starting point: proposed future education and training system
Aims: new qualifications, no reference to existing provision.
Levels
Eg introductory
Advanced etc
Recognition
of Prior
Learning
Qualifications
Design
Assessment
Strategies
Certification
Quality
Assurance
Teaching and
Learning
National
Qualifications
Framework
There are differing views on how the development of
frameworks takes place:
3 examples discussed.
TUCK
OND. VLAANDERAN/HOGERONDERWIJS/
Bologna Expert
CEDEFOP
Tuck sets out 3 key requirements:
1. Purpose and Scope
 What is the NQF trying to achieve and what sectors are to be included?
2. Strategy
 Will it be a unified framework and to what extent is there central
control?
 Are complimentary policies required to help the NQF achieve what it is
setting out to do?
 What is required to design and implement the framework?
3. Design and Implementation
 Decisions on level, quality assurance, LOs, assessment,
modules/units, credit, institutional requirements.
 Decisions on Governance arrangements
4 stages:
1. Conceptualisation and design
 Country analysis, rationale and main policy objectives
2. Consultation and Testing
 NQF proposal presented, discussion and consultation
3. Official establishment/adoption
 NQF is adopted and established, normally taking the form of a
decree/law or formal agreement between stakeholders
4. Practical implementation
 Framework moves towards full scale applied practices and requires
that institutions comply with the new arrangements and end users
informed about the purposes and benefits of the framework
10 stage approach
1. Relevant national body makes decision to start
2. Setting the agenda: clear purpose
3. Organising the process: committee structure,
stakeholders/working groups
4. Design profile: level structure, descriptors, credit
5. Consultation: national discussion and acceptance by stakeholders
6. Approval according to national tradition
Ministers/Legislation/Government
7. Administrative set up: divisions of tasks of implementation
between higher education, quality assurance bodies and other
bodies
8. Implementation at institutional level: study programmes amended
to learning outcomes based
9. Inclusion of qualifications on the NQF: Accreditation or similar
10. Self certification of compatibility with the EHEA framework
 Levels
 Level descriptors
 Qualifications Design
 Criteria
◦ Outcome based
◦ Assessment
 Quality Assurance
 Some have Credit, if so may have accumulation
and transfer
National Responsibilities
Nation identifies reasons for a NQF.
Different NQFs for different purposes.
Key stakeholders in agreement
Identify and agree scope
The Builders
Research what is already in place within the
qualifications system and the legislation
Listen, listen more, clarify, propose, consult and
listen again!!!
Important: Don’t come with fixed ideas
Decisions on:
 Linked or unified
 Tight or loose
 Degree of centralisation
 Level descriptors
◦ Helps understanding
◦ Provides comparison
◦ Helps progression
 Management of the framework, NQF Body
- Degree of centralisation / regulation
 Development and Promotion
 Qualifications Design:
◦ Learning outcomes, modular/units/courses
 Quality Assurance
 Assessment
 Certification
 Consulting with stakeholders
 Developing NQF Policies
 Developing guidance documents on how to
implement the policies
 Capacity Building
 Promoting
 Advising providers, stakeholders and government
 Maintaining the Register of Qualifications
The Same
Enabling Diversity
Different levels
Institutional
Teaching and learning, staffing,
Programme/qualification
Design, Assessment
Process
Placing qualifications on the framework
QA
Body
QA Body
NQF
Tuck cautions creating a complex and detailed quality assurance system
can be a time consuming and controversial process that can delay the
building of the framework itself.
Staffing
Resources
Programme
Development
Moderation of
Assessment
Capacity
Mapping
Processes
Ensure robust
QA
TUCK:
The task of accrediting all institutions offering
qualifications on the NQF is an onerous one. There is a
danger of significant delays to NQF implementation if
accreditation becomes a pre-requisite.
Some countries have adopted the position that all
institutions recognised for many years are granted
automatic recognition and allowed to offer qualifications
on the NQF from the outset. All would be subject to the
on-going processes at the audit/review.
Assessments must be:
• Valid
• Reliable
• Practical
• Quality Assured
Shift from Norm Referenced
to Criterion Referenced
Reference to the NQF on Certification
5
1
Planning
Collect
evidence
Make judgement
and
record decision
Give
feedback
 Language
 Trying to do too much too soon
 Policy borrowing instead of policy `creating’
 Qualifications Frameworks have limitations!
 Beware of unnecessary bureaucracy
 Complimentary legislation and policies
 Mutual Trust
 Question, Read, Feedback, Question
 Test, refine and consult before implementation
 Takes time and work for all involved
 Institutions need to be `on board`. A successful
framework will depend on them to embed the
changes and processes
 Partnerships need to be formed
 Stakeholders need to be consulted
 Builders need to listen to what is being said
 Compromise
 Legislative change
Quality Framework in the Turkish
National Education
Dr.Ömer Açıkgöz, General Director for the
Vocational and Technical Education in the Ministry
of Education, Turkey
Theme 1:
Qualifications Framework
Coffee
Break
 Quality Assurance in the Arab
Region
Dr. Nadia Badrawi, Vice President -
ANQAHE
Theme 2:
External Quality Assurance
 Accreditation and Quality
Assurance in the Kingdom of
Saudi Arabia
Prof. Abdulla Al Musallam, Secretary
General,
National Commission for Academic
Accreditation & Assessment, KSA
Theme 2:
External Quality Assurance
Accreditation and Quality Assurance
in the Kingdom of Saudi Arabia
Roundtable Meeting- Bahrain
27-29 October, 2013
Professor Abdullah A. Almusallam
Secretary General, NCAAA
 The Saudi Arabian Context
 The NCAAA
• Objectives
• Main Functions
• Principles Underlying the System
• Development Strategy
 Phased QA Implementation
• Procedures, Standards, Materials
• Transition to the new system
• Accreditation Process
Overview
Saudi Arabian Context
• HE providers are Responsible to Several different
ministries
 MOHE
 Technical & Vocational Training Corporation
(TVTC)
 Royal Commission for Jubail and Yanbu (RCJY)
 Etc.
• Rapid growth over the past 7 years
• 8 to 25 public universities
• 5 to 29 private universities and colleges
• 136,723 to 240,470 new enrolments in all Higher
Education Sectors
Saudi Arabian Context
Higher Education
• Structural changes
 merger of 102 girls colleges,18 teachers colleges and 50
health colleges and institutes into universities
• Limited and varied experience with QA processes
• Traditional emphasis on rote memory
• Shortages of experienced and qualified faculty
• Expatriate teaching staff from many countries
 broad experience base but diverse QA backgrounds
Saudi Arabian Context
Higher Education
INSTITUNSTION 2003 2010 GROWTH
PUBLIC UNIVERSITIES 8 24 200%
COLLEGES IN PUBLIC UNIV 199 445 124%
PRIVATE UNIVERSITIES 1 8 700%
PRIVATE COLLEGES 4 21 425%
MEDICAL COLLEGES 7 22 214%
DENTAL COLLEGES 3 17 467%
PHARMACEUTICAL COLLEGES 3 17 467%
HEALTH AND APPLIED MEDICAL SCIENCES 16 56 250%
NURSING 0 13 100%
ENGINEERING 7 33 371%
SCIENCE 7 38 443%
COMPUTER 3 23 666%
UNIVERSITY HOSPITALS 3 12 300%
COMMUNITY COLLEGES 20 45 164%
TOTAL 281 744 165%
*Unpublished National Higher Education Record
Higher Education Profile*
Saudi Arabia
Enrollment Growth
2003 – 2010
Unpublished National Higher Education Record
0
100
200
300
400
500
PUBLIC
PRIVATE
2003
2010
UNIVERSITIES COLLEGES
Unpublished National Higher Education Record
UNIVERSITY/COLLEGE GROWTH
2003 - 2010
PROFESSIONAL COLLEGE GROWTH
Unpublished National Higher Education Record
Professional College Growth
2003 – 2010
COMMUNITY COLLEGES
Unpublished National Higher Education Record
Community College Growth
2003 – 2010
National Commission for Academic
Accreditation & Assessment
(NCAAA)
• The Government of SA has recognized the need
to provide a national mechanism to ensure that
educational standards are
– Equivalent to high international standards.
– Consistent throughout the country.
– Appropriate for academic, professional and
vocational skill requirements,
– Appropriate to the particular requirements of
Saudi Arabian culture and economic
development.
Objectives
• Independent body responsible to the Council of HE
• Responsible for supporting quality improvement,
• Responsible for accreditation of all postsecondary
education except military (public and private, HE and
technical training)
• Accreditation of both institutions and programs
• Board of Directors drawn from government,
institutions, and industry
NCAAA
• Establish standards and processes for QA and
accreditation
• Planning, training and support for quality
improvement
• Accrediting institutions
• Accrediting programs
• Provisional accreditation of new institutions and
programs
• Linking and coordination with regional and
international agencies
MAIN FUNCTIONS
1. Q relates to all functions of institutions
2. Emphasis on Q improvement, not just meeting
minimum standards
3. Q assessments based on evidence and verified
4. Diversity encouraged
5. Stakeholder involvement
6. System designed for the KSA context
7. Responsibility for Q rests with institutions
8. Trust, support and cooperation are essential
9. Learning outcome standards consistent for all
institutions
10. Improvement requires leadership and widespread
involvement
Principles Underlying the System for
Accreditation and QA in the KSA
• Staged development over a five year
period.
• Our approach to QA is to draw on good
international practice but insist on
developing our own system to meet our
own requirements.
• Strong opposition to copying any
particular international system.
Development Strategy
• Inexperience in institutions and involvement of
people from many systems has required
detailed explanations and standardized
requirements for processes and reports
• Development has involved wide consultation
(local and international)
• Development has required extensive training,
trials, and developmental reviews.
Development Strategy
Stages of Development
Stage One
Stage 1: Development of procedures,
standards and materials.
Stage 2: Transitioning to the new system
Stage 3: Full Implementation:
Three overlapping stages
Stage 1:
Development of procedures,
standards and materials.
Stage One
•Key documents
– National Qualifications Framework
– Standards for Institutions (and Self Evaluation Scales)
– Standards for Programs (and Self Evaluation Scales)
– Handbook (three parts) Overview of the system,
Internal Processes, External Processes
– KPIs, Student Surveys,
– Draft Standards (Distance Education, Technical
Training)
– Draft Learning outcomes and specialized standards for
Teacher Education, Engineering, Business, Dentistry,
Nursing, Pharmacy, Medicine)
Stage 1: Development of procedures,
standards and materials.
Standards
Stage One
In Saudi Arabia
Eleven standards in five groups have
been identified, relating to broad areas of
activity in post secondary institutions.
Quality Standards
Standards
Institutions Programs
• Mission and Objectives
• Governance and Administration
• Management of QA and
Improvement
• Learning and Teaching
• Student Administration and
Support Services
• Learning Resources
• Facilities and Equipment
• Financial Planning and
Management
• Employment Processes
• Research
• Relationships With the
Community
• Mission and Objectives
• Program Administration
• Management of Program QA
• Learning and Teaching
• Student Administration and
Support Services
• Learning Resources
• Facilities and Equipment
• Financial Planning and
Management
• Employment Processes
• Research
• Relationships With the
Community
Levels of Detail in Statements of Standards
• These standards are described with several levels of
detail.
– General statements describing expectations for
each of the eleven standards.
– Sub standards that explain what is expected in
each area-for example processes for governance
and administration include a number of different
components including effective leadership,
delegation of responsibility, and learning and
teaching has many expectations that need to be
considered.
– In addition there are many detailed practices that
are normally followed in good quality institutions.
Levels of Detail in Statements of Standards (Cont.)
Standard 1. Mission, Goals and Objectives
General statements of the mission:
The mission of the institution must clearly and appropriately
defines its principal purposes and priorities and be influential
in guiding planning and action within the institution.
Sub standards that explain what is expected in each area
Main components in this standard:
1.1 Appropriateness of the Mission
1.2 Usefulness of the Mission Statement
1.3 Development and Review of the Mission
1.4 Use Made of the Mission
1.5 Relationship Between Mission, Goals and Objectives
Levels of Detail in Statements of Standards (Cont.)
Standard 1. Mission, Goals and Objectives
Good practices that are normally followed in good Q institutions
1.3 Development and Review of the Mission
The mission statement must be developed through consultative
processes and formally adopted and periodically reviewed.
To satisfy this requirement:
1.3.1 The mission should be defined in consultation with and with the
support of major stakeholders in the institution and its community.
1.3.2 The mission should be formally approved by the governing body
of the institution.
1.3.3 The mission should be periodically reviewed and reaffirmed or
amended as appropriate in the light of changing circumstances.
1.3.4 Stakeholders should be kept informed about the mission and any
changes in it.
Self-evaluation rating scales
Self Evaluation Scales
• In an experienced QA system most of these
practices are known and understood (and
generally followed) In a new system with
widely varying levels of understanding that
cannot be assumed and the system must build in
reminder and prompts.
• To address this issue an alternative presentation
of the standards are presented as self evaluation
scales.
Stage One
• Institutions (or groups within them) indicate
whether these practices are followed, and if they are,
how well they are done.
• The templates then call for
– an indication of priorities for improvement,
– with space for comment by an independent
person.
Form of Presentation of Standards
For Example
Is this true?
Y/ No/ NA
 Faculty are available at sufficient scheduled times for
consultation and advice to students
 Adequate tutorial assistance is provided to ensure understanding
and ability to apply learning
 Systems are in place within each program for monitoring and
coordinating student workload.
 The progress of individual students is monitored and assistance
and/or counselling provided to those facing difficulties.
 Year to year progression rates and program completion rates are
monitored, and analysed to identify any categories of students
who may be having difficulty.
 Progression and completion rates are evaluated by reference to
appropriate benchmarks and action taken when problems are
identified.
4.2 Educational Assistance for Students
Standard 4. Learning and Teaching
How Well is
it Done?
104
For Example
• Reference material to support individual and self directed study is
available and accessible.
• Adequate facilities are available for private study with access to
computer terminals and other necessary equipment.
Overall Assessment
Comment____________________________________________
_____________________________________________
Priorities for improvement________________________
_____________________________________________
Independent opinion
Comment______________________________________
_____________________________________________
Stage One
The scales are designed for five point ratings.
Numbers 1 to 5 could be used, but a starring
system is preferred—range of one to five stars.
• Improvement Required (1-2 Stars)
– One star--practice not followed, Q very poor
– Two stars--practice sometimes followed, Q
weak or not systematically assessed.
Using the Rating Scales
Stage One
Acceptable Performance (3 Stars)
–Three stars--practice usually followed,
quality acceptable but substantial room
for improvement.
Using Stars for Evaluations
Stage One
High Quality Performance ( 4 and 5 Stars)
• Four Stars
The practice is followed consistently.
Indicators of Q of performance are established
and suggest high Q but with still some room for
improvement.
Plans for this improvement have been developed
and are being implemented, and
progress is regularly monitored and reported on.
Using Stars for Evaluations
Stage One
High Quality Performance (4 and 5 Stars)
• Five Stars: The practice is followed
consistently and at a very high standard, with
Direct evidence or independent assessments
indicating superior Q in relation to other
comparable institutions.
Despite clear evidence of high standards of
performance plans for further improvement
exist with realistic strategies and timelines
established.
Using Stars for Evaluations
Stage 2
Transition to the new system
Stage One
• Training and preparation,
 Training Programs (over 200 programs,
more than 11,000 participants)
 National symposiums and Conferences
 Descriptive brochures
 International visits
• Pilot reviews (two institutions and 6
programs)
• Developmental reviews
Stage 2: Transition to the new system
Pilot reviews
Stage One
The pilot project was planned to:
• Try out the proposed processes and materials
for self studies and external reviews in KSA
institutions;
• Provide experience with the use of the
documents and processes;
• Identify practical issues and problems faced in
institutions, and ways of dealing with them;
Objectives of Pilot Project
Stage One
• Identify any additional explanatory materials
that may be needed to assist with general
implementation;
• Help identify matters that need to be included
in the planned training processes relating to
internal QA processes and external reviews;
• Trial the external review procedures and
templates, and identify any additional briefing
material that may be required for international
reviewers.
Objectives of Pilot Project
Developmental Reviews
Stage One
• Provide experience with the procedures for
accreditation of institutions and programs
• Identify matters that will need to be
addressed in preparation for actual
accreditation assessments
Developmental Reviews
Developmental Reviews
2010-2011
Institutional
Reviews
Program
Reviews
Public 4 34
Private 1 5
Total 5 39
Developmental Reviews
2011-2013
Institutional
Reviews
Program
Reviews
Public 8 51
Private 0 0
Total 8 51
Developmental Reviews
Fields of Study
2010-2011 2011-2013
Health
Professions
10 11
Arts/Sciences and
Technology
15 17
Business
Management
8 5
Liberal
Arts/Language/Ed
ucation
6 18
Total 39 51
Stage 3
Full Implementation
Implementation of Accreditation Processes
● Eligibility Review (Assessment of Eligibility
Compliance)
● Institution/Program Self-Study
● Onsite Visit and Report (External Review Panel
of international peer experts)
● Due Process ( Check for factual
errors/observations)
Stage 3
Stage 3
Implementation of Accreditation Processes
● Response to Recommendations
● Accreditation Review Committee
(Consistency Check)
● Accreditation Decision
● Periodic Institutional/Program Reporting
● Re-accreditation on a seven year cycle,
●Periodic reviews of the system of QA and Accreditation
Accreditation Review Committee
The Charge to the Committee:
“Provide advice and comments on whether
the judgement of standards applied in
making recommendation for accreditation
are consistent with those of other
comparable reviews”
Accreditation Review Committee
Purpose of the Accreditation Review Committee
• To provide a consultative forum on the
reports of the external review panels referred
to it by the SG.
• To provide the SG confidential advice and
comments on whether the judgment of
standards applied in making
recommendations for accreditation are
consistent with those of other comparable
reviews.
Accreditation Review Committee
Purpose of the Accreditation Review Committee
• To keep under review, consistency and
continuity with previous Committee
reports to the SG.
• To consider and provide advice on
other matters referred to the
Committee by the SG.
Accreditation Review Committee
1. Mr. Peter Williams, Chair
2. Dr. Ian Allen
3. Dr. Steven Crow
4. Dr. David Wolf
5. Mr. Denis McGrath
6. Dr. Hamad M. H. Al-Sheikh
7. Professor M. A. Ghabban
8. Professor Talal A. Al Malki
9. Dr. Saeed M. Alamoudi
December 5, 2011
Members
Accreditation Review Committee
Accreditation Decision
Accreditation Decision
The NCAAA considers the
● recommendations of the external review
panel
● findings of the Accreditation Review
Committee, and
● response of the institution to the
recommendations
and makes a decision on the accreditation status.
Recommendation on Accreditation
● Full Accreditation
institution or program has successfully demonstrated, through
internal and external evaluation that it is in full or substantial
compliance with all NCAAA Standards for Accreditation and
Quality Assurance
● Conditional Accreditation
institution or program has successfully demonstrated that it
substantially meets the eleven accreditation standards, but
there are some weaknesses that the Review Panel believes are
sufficiently serious to require correction before full
accreditation is granted
● Denial of Accreditation.
institution or program is not in compliance with the NCAAA
Standards for Accreditation and Quality Assurance. If
accreditation is denied, reconsideration would normally not be
accepted for at least two years
Accreditation Reviews
Accreditation Reviews
2010-2011 Cycle
Institutional
Reviews
Program
Reviews
Public 2 1
Private 5 22
Total 7 23
Accreditation Reviews
2010-2011 Cycle
Health Professions 8
Arts/Sciences and
Technology
5
Business Management 8
Liberal
Arts/Language/Education
2
Total 23
Accreditation Reports
Institutions Programs
Public 2 1
Private 5 22
Total 7 23
Fields of Study
Health
Professions
8
Arts/Sciences and
Technology
5
Business
Management
8
Liberal Arts
Language
Education
2
“One of our major objectives is to support
the institutions and programs in achieving
recognition for having met or exceeded
international standards
– in all areas of their activities, but most
importantly, in the quality of student
learning outcomes.”
Conclusion
Thank You !
 The role of external quality
assurance in contributing to the
sustainability of a higher education
system
Prof Dolina Dowling, Executive Director – QQA
Theme 2:
External Quality Assurance
The role of external quality
assurance in contributing to the
sustainability
of a higher education system
October 2013
IslamicNetwork
Conference
The scope
 The higher education sector and the higher education
system
 Key role players in the higher education system
 How the different aspects of a sustainable higher
education system fit together
 The role of external quality assurance in contributing to
sustainability of higher education system using the lens
of the QQA in Bahrain
 Globalization, internationality and flexibility
 Some implications for the Islamic network
IslamicNetwork
Conference
Distinction between
Higher education sector
 Refers to aggregate of higher
education institutions
 Not homogeneous: includes
- public /private institutions
- different institutional types
- different financial
arrangements-for profit/not for
profit
- transnational providers
Higher education system
Set of interconnecting components
which form integrated whole
Structure – direct relationship
between entities
Behaviour – processes that transform
inputs into outputs
Interconnectivity – structural
behavioral relationships
IslamicNetwork
Conference
Typical higher education system
Legislation
/Decrees
Regulatory
bodies
NQF
EQA
HEIs
IslamicNetwork
Conference
Higher education - a shared responsibility between:
Higher education system:
Bahrain
Ministry of Education
through the Higher
Education Council
(HEC)
National Authority for Qualifications and
Quality Assurance of Education &
Training (QQA) through
- Directorate of Higher Education Reviews
(DHR)
- General Directorate of Qualifications (GDQ)
These entities influence and interact with the HEIs and each other
in a number of ways
IslamicNetwork
Conference
Roles of each
HEIs
Develops and
delivers
programmes
Assesses
Certifies
QQA/DHR
Two types of
quality reviews:
Assessment of
programmes
Institutional
reviews
Review reports
published
QQA/GDQ
10 level framework
provides for horizontal and
vertical articulation across
education levels
Standards to evaluate
qualifications
Supports lifelong learning
Glue for integrated education
and training system
HEC
Private HEIs:
Licenses
Regulates
Accredits
IslamicNetwork
Conference
What makes a sustainable higher education
system?
IslamicNetwork
Conference
Quality
Flexibility
Knowledge and
expertise
Principles of fairness,
equity and integrity
Elements of a sustainable higher education
system
IslamicNetwork
Conference
A sustainable higher education system:
Socio-economic
needs
International
context
Aware of trends and is flexible
enough to accommodate shifts
whether they are to do with the
needs of the: economy, society;
institutions; teaching and learning
Equity
Fairness
Integrity
Underpinned by
Quality
IslamicNetwork
Conference
How does an EQA contribute to a
sustainable higher education
system?
IslamicNetwork
Conference
External quality reviews
Accountability
Increased demand for higher education – massification -security of quality learning
opportunities
Governments and citizens want to know public funds and private income on higher
education are well spent
Employers and students need to be assured that graduates have skills and knowledge
to participate successfully in global marketplace – confidence in academic standards
of qualifications
Developmental
Self-evaluation and creating portfolio of evidence requires institutions to be self-
reflective
Strengths and areas for improvement are identified in review reports
Capacity building activities
IslamicNetwork
Conference
External quality reviews:
contribution to sustainability
Provide decision makers with evidence-based judgments about the quality of the
institutions themselves and/or programmes
Support development of internal quality assurance processes in institutions
Safeguard and enhance the reputation of a country’s higher education sector
Provide review reports for use by institutions, the public and decision makers
IslamicNetwork
Conference
Workshops
analysis &
evidence
Panel
comprises
international,
regional and
local
Portfolio
meetings &
preparation
Example of work of EQA – QQA Bahrain
2 types of reviews
Institutional Reviews & Programmes-within-
College Reviews
Peer reviewers
carry out the
review
Extensive
expertise in
higher education,
subjects
specialists
Carry out review
in accordance
with the QQA’s
framework
IslamicNetwork
Conference
Typical external quality review process
Review Report
Institution
preparing self-
evaluation report
including
supporting
evidence
(portfolio) for
submission
Panel: analysis of
portfolio
Preparing initial
comments
Panel pre-site
visit meeting
Site visit
Report Writing
Approval
Publication
Improvement
planning
submission,
meetings and
follow-up visits
and reports
IslamicNetwork
Conference
How does this contribute to a sustainable
higher education system?
DHR outputs – Review
Reports, Follow-up
Reports
Inputs for DGQ
Institutional Listing
Programme validation
Inputs for HEC
Licensing and accreditation
decisions
Inputs for
government,
employers and
public
Gives confidence in higher
education and for decision making
Inputs for HEIs Improvement and enhancement
IslamicNetwork
Conference
Globalization: Internationalization in higher
education means Flexibility
HEIs operate not only in national and regional
contexts but in international context
• Research needs to be of international quality
• Graduates need to be able to compete on international labor market
• Learning programmes need to take account of internationalization
• Need international academic co-operation as part of intellectual
discourse, professional development, program development
• Ever increasing sophisticated communications technology
• Growing trend in online programmes
IslamicNetwork
Conference
Flexibility for all components in system
Institutions, regulatory bodies and EQAs
need to be flexible so that they adjust to
innovation and new trends in order to
have a quality sustainable higher
education system
IslamicNetwork
Conference
Implications for Islamic Network
IslamicNetwork
Conference
Bahrain experience shows importance of:
Political leadership
Key players working together
Fair, transparent and equitable external quality assurance
Legislative bodies having clear robust requirements
Honest endeavor by institutions
International and regional networks of peers
IslamicNetwork
Conference
Partnerships
 Between EQAs in Islamic network - ongoing
dialogue to develop and maintain mutual
understanding and support attainment of quality
provision in higher education institutions
 Encourage partnerships between quality HEIs
across the Islamic network to facilitate cross-
fertilization of ideas and sharing of expertise
IslamicNetwork
Conference
Strength of Islamic network
Can work together across national
boundaries to stimulate the further
development of Islamic countries
through regional networks
IslamicNetwork
Conference
Thank you…
 Role of RARE in Quality
Assurance
Prof. Dr. Anwar Ul Haq, Associate Dean Riphah
Academy of Research and Education, Riphah
International University, Pakistan
Theme 2:
External Quality Assurance
Role of Riphah Academy of
Research and Education in
Quality Control
Riphah International Univesity
Riphah Academy of Research and Education
–Vision
–Mission
–Functions of Research Wing
–Functions of Education Wing
The Riphah International University was granted Federal
Charter by Government of Pakistan vide Ordinance
No.LXXVI of October 2002.
Mission Statement
• “Establishment of State-of-the-Art
Educational Institution with a
Focus on Inculcating Islamic
Ethical Values”
Certification
ISO 9001..2008
certified by
Lloyd’s Register, UK
Quality Policy
“We are committed to make Riphah
International University, a centre of
excellence for Quality Education in all
Faculties through enabling environments,
adaptive academic mechanisms and
competent faculty, with emphasis on
inculcation of Islamic Ethical Values and
Continual Improvements.”
Programs
31 Under graduate
51 Masters
19 M.Phil and
11 Ph.D
Faculty Strength is about 1500.
Ph.D degree holders 50
MS or M.Phil 100
There are 4500 students registered in the
University.
Islamic International Engineering College (IIEC), Islamabad, (1998)
Faculty of Engineering & Applied Sciences (FAES)
Offers the following undergraduate programs:
 B.Sc. Electrical Engineering (Communication) (Accredited
w.e.f 1998)
 B.Sc. Electrical Engineering (Electronics) ( Final Visit Carried
out)
 B.S Biomedical Engineering (Interim Visit Carried out)
Riphah International University
Faculty of Health and
Medical Sciences (FHMS)
• Islamic International Medical College (IIMC), Rawalpindi, (1996)
• Islamic International Dental College (IIDC), Islamabad, (2001)
• Riphah College of Rehabilitation Sciences (RCRS), Rawalpindi, (2007)
• Riphah College of Rehabilitation Sciences (RCRS), Lahore, (2012)
• Faculty of Veterinary Sciences (FVS)
• Riphah College of Veterinary Sciences (RCVetS), Lahore, (founded in 2012)
• International Projects
• RAK College of Dental Sciences (RAKCODS), Ras Al Khaimah, UAE,
(established in 2007)
•
Teaching Hospitals
• Hearts International Hospital, Rawalpindi,
(Established since 1996)
• IIMCT Pakistan Railways Hospital, Rawalpindi,
(Administered since 1998)
• Islamic International Medical Complex, Islamabad,
(Administered since 1998 )
• Islamic International Dental Hospital, Islamabad,
(Established since 2001)
• Pakistan Society for the Rehabilitation of the Disables
(PSRD), Lahore, (Affiliated since 2012)
International Linkages
• Islamic Hospital Amman, Jordan, 2004.
• Federation of Islamic Medical Associations (FIMA), 2004
• University of Bedfordshire, United Kingdom, 2007
• Queen Mary, University of London, UK, 2007
• University of Illinois, USA, 2008
• International Medical University, Malaysia
• Association of Pakistani Professionals, Kuwait
• Asia e University, Malaysia, 2009
• Cyberjaya University School of Medicine, Malaysia, 2010
• Universiti Teknologi Malaysia (UTM), Malaysia, 2011
• International University of Sarajevo, Bosnia and Herzegovina,
2013
National Linkages
• Pakistan Council of Scientific and Industrial Research
(PCSIR)
• HEJ Research Institute of Chemistry, University of Karachi
• National Centre for Physics, Islamabad, 2011
• Pakistan Society for the Rehabilitation of the Disables
(PSRD), Lahore, 2012
• Pakistan Institute of Engineering and Applied Sciences,
Islamabad, 2012
VISION
• The Riphah Academy of Research and Education
(RARE) endeavors to, generate, promote, coordinate
and sustain world-class research and educational
initiatives in all areas of learning and knowledge in
accordance with the principles and ethical values of
Islam, in order to play leadership role in comprehensive
development of the country, Ummah and the world.
• Seeking excellence in advancing research culture
and disseminating knowledge and development of best
learning practices in order to produce enlightened and
holistic human personality required to meet
contemporary needs of the society.
MISSION
• The RARE is dedicated to inculcate culture of
conducting quality research, scientific investigation in
various branches of knowledge and grooming of
researchers, educationists and scientific investigation
with internalization and integration of Islamic ethical
values and norms in its research, graduate,
undergraduate programmes.
• It is also responsible for quality assurance in
research, curriculum development, strategies for
teaching & learning in line with the vision of the
University. The RARE is also responsible to initiate,
pursue and coordinate academic activities at national
and international levels.
FUNCTIONS AND RESPONSIBILITIES
RESEARCH WING
• Defining research policy, setting by-laws for research
support rules and regulations, streamlining research
implementation procedures, and specifying
requirements for research evaluation, productivity
and quality.
• Promoting the culture of research through the
process of grant support provided to faculty and
graduate students
• Encouraging, advancing and awarding Graduate
Students Research
• Encouraging the faculties to pursue research in basic,
clinical, applied and social sciences, with a focus on
areas of national, social and priority concern,
through relevant programmes, by-laws, regulations
and procedures for grant support.
• Building alliances and partnerships with external
institutions and R&D organizations for collaborations
and would seek to provide a congenial environment
for the pursuit of high quality research and
educational standards.
FUNCTIONS AND RESPONSIBILITIES
RESEARCH WING
• Enhancing global visibility through dissemination of
research information, generating publications,
promoting awareness through organizing events like
seminars, conferences, poster days, workshops,
gatherings, media/publicity, and dedicated websites.
• Facilitating research implementation through resource
support in line with current regulations, and expediting
research processing through online procedures.
• Elevating research quality, optimizing faculty research
performance, encouraging excellence in attaining
technological competence and e-capability.
FUNCTIONS AND RESPONSIBILITIES
RESEARCH WING
• Identifying areas in different faculties where needs
for improved professional excellence exist
• Assisting in identifying motivated faculty members
who think differently and are interested to develop
and execute faculty development programmes in
their respective faculties
• Assisting in developing high quality human resource
that could assume leadership role in their respective
fields
FUNCTIONS AND RESPONSIBILITIES
EDUCATION WING
• Helping to meet quality assurance parameters in
research, education and scholarship leading to
enhance university stature
• Promoting to teaching and learning in a challenging
and creative environment
• Training faculty to write grant proposal for raising
funds from extramural sources
• Seeking to develop alliances and partnerships at
national and international level in identified fields for
educational planning, curriculum development,
learning and teaching strategies and assessment
methods
FUNCTIONS AND RESPONSIBILITIES
EDUCATION WING
• Follow up of existing MoUs, if mutually agreeable, and
identify new and potential understandings.
• Recommending grants for educational events e.g.
conferences, workshops and courses etc.
• Remuneration for educational achievements
FUNCTIONS AND RESPONSIBILITIES
EDUCATION WING
Teacher Evaluation by QEC
as per PEC / HEC guide
line in every semester
A: Strongly Agree B: Agree C:
Uncertain D: Disagree E: Strongly
Disagree
Course Evaluation Proforma
being devised by QEC as per
guide lines of PEC / HEC
A: Strongly Agree B: Agree C: Uncertain
D: Disagree E: Strongly Disagree
1. Eligibility Criteria for appointments of faculty
members
2. Rules for admission and examination of
M.Phil./MS and Ph.D.
3. Plagiarism Policy
4. Quality Enhancement Cell
5. Teacher Evaluation
6. Faculty development programs
7. Support in Research/Travel grants applications
8. Support for research papers/Journal publications
9. Support for national / International conferences
Prayer & Lunch
Break
 Global Trends in Quality Assurance in
Higher Education
Dr Hassmik Tortian, Programme Specialist,
UNESCO
Theme 3:
Trends & issues in Cross
Border Higher Education
Global Trends in Quality Assurance in Higher Education
Ms Hassmik Tortian, PhD, Programme Specialist
Division for Teacher Development and Higher Education
Global Trends in Quality Assurance in Higher Education
• UNESCO and Quality Assurance in Higher Education
• Defining Quality
• The Process of Quality Assurance
• The Cross-Border Higher Education
• Managing Mobility
• Evaluating Qualifications
• The Growing Emphasis on Outcomes
• Players
• Capacity Building
• Conclusion
Global Trends in Quality Assurance in Higher Education
UNESCO and Quality Assurance in Higher Education
 1998 World Conference on Higher Education
 2009 World Conference on higher education
 Higher education landscape
 Broader social role
 Regional and national economic growth
 New Terms such as ‘transparency’, ‘performance indicators’ , and
‘outcome measures’
Global Trends in Quality Assurance in Higher Education
• UNESCO and Quality Assurance in Higher Education (Cont’d)
Growth
– Global enrollment in 2000 was 97 million ; it is estimated to reach
263 million students in 2025 (UIS, 2012)
 Massification: Global enrollment in higher education is 167 million
students worldwide (UIS, 2012).
- China currently enrolls 27 million,
- USA 18 million,
- India 15 million
 Diversity
Global Trends in Quality Assurance in Higher Education
• Defining Quality
• At the 1998 UNESCO World Conference it was already clear that the range
of activities to be evaluated was expansive:
‘Quality in higher education is a multidimensional concept, which should embrace all
its functions, and activities-; teaching and academic programmes, research and
scholarship, staffing, students, buildings, facilities, equipment, services to the
community, and academic environment’
Global Trends in Quality Assurance in Higher Education
Defining Quality (Cont’d)
A decade later the definition provided in a UNESCO-CEPES report reflects the
increasing complexity of the higher education environment:
‘Quality in higher education is a multi-dimensional, multi-level, and dynamic concept
that relates to the contextual settings of an educational model, to the institutional
mission and objectives, as well as to the specific standards within a given system,
institution, programme, or discipline.’ (UNESCO-CEPES, 2007)
Global Trends in Quality Assurance in Higher Education
• Defining Quality (Cont’d)
• Quality assurance (QA) in higher education is a systematic process of
assessing and verifying inputs, outputs, and outcomes against
standardised benchmarks of quality to maintain and enhance quality,
ensure greater accountability and facilitate harmonisation of standards
across academic programmes, institutions, and systems. QA can take
many forms, ranging from simple self-assessment to more
comprehensive inspection, accreditation, review, or audits supported by
external, independent peer review. Building capacity for quality
assurance that meets international standards requires a significant
investment in technical assistance, training, knowledge sharing,
analysis, and coordination, which are costly and time-consuming.
(UNESCO, 2013)
Global Trends in Quality Assurance in Higher Education
The Process of Quality Assurance
 Self Study or self-review of the institution
 Self Study or self-review of program(s)
 Evaluation or inspection of the effectiveness of the internal quality systems
 Evaluation against own self-defined mission
 quality as fitness for purpose
 quality as enhancement or improvement
Global Trends in Quality Assurance in Higher Education
Cross-Border Higher Education
• Many new cross-border models for higher education were being created. These
new models could be:
 Foreign providers
 Private non- profit and for-profit universities
 Online delivery
• The explosive growth of both traditional institutions as well as new providers
in higher education raises new questions in regard to standards of quality in
this ever more diverse environment.
• National programs to evaluate quality will be essential to international
conventions: but they vary in focus and method.
Global Trends in Quality Assurance in Higher Education
Managing Mobility
 The comparability of educational qualifications has become a key issue in
international discussions.
 The Lisbon Recognition Convention in 1997 emphasized that it is a student's right
to receive fair recognition of his or her educational qualifications within the
European region.
 Since the late 1970s, UNESCO regional meetings in Africa, Asia, Europe, Latin
America, and the Middle East have facilitated the elaboration of conventions that
commit signatories to common policy and practice, easing the mobility of
individuals within each region.
 Tokyo Convention revised in 2009
 Arusha is being revised (process on-going)
 An International convention is under draft.
Global Trends in Quality Assurance in Higher Education
Evaluating Qualifications
 How educational qualifications are evaluated is a newer dimension of the quality
assurance conversation.
 Historically, the emphasis has been on the content covered in the course of the
degree program.
 New criteria include: a) relevance to the labor market, and, b) competencies
developed in the course of study.
 In Europe, the Educational Qualifications Framework aims to define qualifications
in terms of the depth of knowledge, skills, and competencies they represent.
 The "Tuning Project" in Europe, Latin America, Africa, Middle East attempts to
further define these competencies within specific fields of study.
Global Trends in Quality Assurance in Higher Education
The Growing Emphasis on Outcomes
• Growing emphasis on the "outcomes" of higher education.
 Physical and organizational characteristics
 Education-related behaviors and practices
 Psychosocial and cultural attributes
 Behavioral and attitudinal outcomes
Global Trends in Quality Assurance in Higher Education
The Role of the Players
 ENQA – EQAR
 CHEA
 APQN
 RIACES
 ANQAHE
 INQAAHE
Global Trends in Quality Assurance in Higher Education
Capacity Building
 There is greater recognition of the value of this process in meeting the challenges
that globalization has presented to higher education
 It means well-planned and well-executed self-studies, audits, and peer
evaluations.
 As this process is new in so many countries, few people possess the knowledge,
skill, or experience to implement it. The shortage of human resources prepared
to undertake and manage complex activities, like self studies and peer reviews,
has become a serious challenge to building successful quality assurance
programs worldwide.
Global Trends in Quality Assurance in Higher Education
Capacity Building (Cont’d)
 UNESCO and The Global initiative in Quality Assurance and Capacity (GIQAC Phase
I) funded by the World Bank and executed by UNESCO (2008-2012)
 The principal objective of GIQAC I was “to improve and expand worldwide
capacity for quality assurance (QA) in higher education in developing and
transition countries.
 By 2012, GIQAC made an impact at national level in:
 43 countries in Africa
 11 countries in the Arab states
 27 countries in Asia and the Pacific
 33 countries in Latin America and the Caribbean
 31 countries in Europe and North America
Global Trends in Quality Assurance in Higher Education
• Capacity Building (Cont’d)
 GIQAC Phase II Financed by the Republic of Korea and executed by UNESCO (2012-2013)
 support a global environment for cross-regional learning in quality assurance.
 establishing new Country Core Groups (10, or more territories);
 reinforcing existing Country Core Groups of the Caribbean Area Network for Quality
Assurance in Tertiary Education (CANQATE);
 Developing a GIQAC webinar (an online seminar) on ‘Internationalisation and Quality
Assurance: Capitalizing on Global Trends’
Global Trends in Quality Assurance in Higher Education
Conclusion
 Quality assurance will continue to be a high priority for higher education.
 During the last decade quality-assurance schemes for higher education have been
implemented almost everywhere.
 Regional conferences and summits have taken place throughout the world to
address this challenge. The Bologna process is guiding Europe toward shared
benchmarks and standards that will make it possible to compare qualifications
awarded in all participating countries.
Global Trends in Quality Assurance in Higher Education
Conclusion
• Quality remains difficult to define and subsequently problematic to measure. Furthermore, quality
will have different meanings in different environments.
• Higher education has to prepare graduates with new skills, a broad knowledge base, and a range of
competencies to enter a more complex and interdependent world.
• Agencies throughout the world are struggling to define these goals in terms that can be understood
and shared across borders and cultures.
• Since the 1980s there has been extensive and ongoing discussion within nations, within regions,
and across the globe, to find new ways of assuring the many stakeholders involved that quality is
being evaluated and monitored. What has resulted at the very least is an explosion of new agencies
and a sufficient number of new acronyms to boggle the mind-ANQAHE, INQAAHE, GIQAC, ENQA,
EQAR, QAA, CHEA, among others.
•
• Schemes for quality assurance are now accepted as a fundamental part of providing higher
education, but national, regional, and international efforts need to be integrated
• The need for international cooperation is clear, but the dialogue is really only just beginning.
Global Trends in Quality Assurance in Higher Education
Thank you
 Building congruence between the
internal and the external QA
systems
Prof. Mohamed Miliani, President of the
National Evaluation Committee, Algeria
Building congruence between IQA and EQA:
The Algerian experience
Prof. Mohamed MILIANI
President of the National Evaluation Committee
Member of the National Committee for
the Implementation of Quality Assurance in HE
2013 Islamic SRTM Oct. 28-29, 2013. kingdom of Bahrain
PROBLEMATICS of the Ministry’s ROADMAP : BUILDING COHERENCE
translated in the Strategic Plan
VISION/ORIENTATIONS/ GUIDING PRINCIPLES:
2001 policy of modernisation of the sector;
2002-2003 Task force for the Reform of HE;
2012-2013: sector policy support programme;
2010-2014: 5-year programme of the Sector
POLICY OF EVALUATION :
* mid-term reviews; CNH; audits 2010; CRE; CPND
CNEVAL * evaluation of existing processes
(programmes, steering committees, sub-systems; strategies and
methodologies)
* evaluation of programmes, learning and competences
* evaluation of establishments
First step (from 2010)
(ad hoc Committee for the implementation of QA: CIAQES)
The ROADMAP:
- Elaborate and monitor a programme of implementation of a system of
QA in HE.
- Establish a national frame of reference of norms and criteria in
accordance with international standards (CONGRUENCE)
- Apply a programme of information towards the target groups (done)
and organize a training plan for the QA coordinators (finished).
- Organise operations of self-assessment of a pilot group of universities
(will start soon).
- Ensure a strategic monitoring (measures and responsibilities) in the
sector of QA.
- Help gather the elements for the definition of a NATIONAL POLICY and
a MODEL of QA and prepare the conditions for the setting up of an
AGENCY in charge of the implementation of this policy. (CONGRUENCE)
RELATION BETWEEN IQA & EQA
Paving the way for EQA
1st step: 2nd step:
UNIVERSITY’S
PERFORMANCE
UNIVERSITY’S
INTERNAL
ASSESSMENT
IQA EQA
ANNUAL
REPORT
ON-SITE
VISITS
REPORT ON
RESULTS OF
ASSESSMENT
FOLLOW
-UP
FEEDBACK
FEEDBACK
The QUALITY SYSTEM (building congruence)
MEASURES/OUTCOMES/ACTIVITIES RESOURCES/RESPONSIBILITIES SET SCHEDULE
the LMD training package
- Task Force on the Reform of HE 2002-2003
- National Conference of Universities
- National Accreditation Committee (CNH), 2005
- National Committee for the follow-up of the
Reform, 2007
- National Pedagogical Committees (CPND) 2011
2002-2004
the National Qualifications
Framework
National Accreditation Committee (CNH ) forthcoming
the Quality Assurance System ad hoc Committee for the Implementation of
Quality Assurance in H.E (CIAQES) Started in 2008
the Quality Assurance Frame of
Reference (AQI-UMED)
ad hoc Committee for the Implementation of
Quality Assurance in H.E (CIAQES)
Started in 2010
forthcoming
the National Quality Standards National Pedagogical Committee of Field of
Training (CPND)
forthcoming
the Key Performance Indicators
(KPI)
ICMHESR (Saudi Arabia, 2011)
National Evaluation Committee
(CNEVAL)
published Oct. 2011
adaptation
forthcoming
In order to achieve coherence between the different factors of HE
change, necessity to build congruence between the elements of the QA
system:
the following instrument should be matched to respond to the
ecological validity of the system:
AQI-UMED project: IQA in universities of the Mediterranean aims
at development and the Reform of the Maghrebi HE systems and
universities, in particular Improve quality and cogency between
these countries: i.e. harmonisation with external systems of HE,
but priority given to internal assessment, and improvement of
governance,
KPI: more harmonisation between universities of the Islamic World
PERSPECTIVES
STRATEGY 2030 OF THE SECTOR
Stated in terms of mid and long-term objectives and realisations:
On the one hand: A frame of references (of training, occupational and
institutional), adequate self-evaluation methodologies, a national qualifications
framework, on the other hand: Improvement of the mode of governance of
establishments; satisfaction to the exigencies of Quality, preparation of
students to the challenges of professional world, reduction of university
formation and professional projections gaps, increase of legibility of national
degrees.
However, this must be reinforced with more coherence, more congruence between
the parts of the system, operability, reliability, systemic vision, a monitoring
system for a more harmonious system of HE with its direct and external worlds,
 Cross Border Higher Education-Best
Practices followed in SAARC
Countries
Ms. Sheema Haider, Director, Quality
Enhancement Cell, Indus University, Pakistan
Theme 3:
Trends & issues in Cross
Border Higher Education
CROSS BORDER HIGHER EDUCATION.
BEST PRACTICES FOLLOWED IN
SAARC COUNTRIES
Presented by: Sheema Haider
Director Quality Enhancement Cell
Indus University
CROSS BORDER HIGHER EDUCATION
 “Higher education that takes place in
situations where the teacher, student,
program, institution/provider or course
materials cross national jurisdictional borders.
Cross-border education may include higher
education by public/private and not-for-profit/
for profit providers. It encompasses a wide
range of modalities in a continuum from face-
to-face (taking various forms from students
travelling abroad and campuses abroad) to
distance learning (using a range of
technologies and including e-learning).”
(UNESCO/OECD (2005). Guidelines for Quality Provision in Cross-border
Education. Paris. See)
217
218
CROSS BORDER HIGHER EDUCATION
Cross-border education is a subset of
“internationalization of higher education” and can be
an element in the development cooperation projects,
academic exchange programs and commercial
initiatives.
(Knight , (2006) A guide to the implication of GATS for Cross border Education)
219
SIGNIFICANCE OF CROSS BORDER
HIGHER EDUCATION
Impact of Globalization
Globalization affects each country differently. It can have both positive and
negative consequences, according to a nation’s individual history, traditions,
culture, priorities and resources. Education is one of the sectors impacted by
globalization
Internationalization of higher Education
It is a widely accepted maxim that
1. Like business generally, higher education is globalizing
2. In many countries, higher education is now an important export sector, with
university campuses attracting international students from around the world.
3. Licensing production, in the form of franchising degree provision to
international partners, is beginning to mutate into foreign direct investment
and contributing in economic growth.
220
The SAARC member countries shares similarities in terms of :
1. Geographic and climatic conditions
2. Socio-economic aspects
3. Norma, Moral Values and Cultural aspects
4. Educational Advancement ……etc
Concerns raised in the 9th summit (Male,1997)
“Illiteracy is one of the measure factor contributing to the regions economic
instability and social imbalance” (http://www.saarc-sec.org)
The SAARC member countries corporate in number of areas :
221
Biotechnology Culture Economic and Trade
Agriculture & Rural
development
Education Energy Environment
Security Aspects
Finance Funding Mechanism Information,Communication
and Media
Social Development
People to People contact Poverty eradication Science and technology
Tourisms
INTRODUCTION
INITIATIVES TAKEN BY SAARC
 Establishment of South Asian Universities (SAU)
India proposed to create a center of excellence at the 13th SAARC summit
(Dhaka, Nov 5th ,2005)
First Academic Session was commenced on 22 August 2010 with an intake of 50
students out of which
50 STUDENTS
222
25 students in
MA Development
Economics
25 students in
MAC Master in
Computer
Application
INITIATIVES TAKEN BY SAARC
 Indian Council for Cultural Relations ( ICCR) Scholarships
Under the SAARC chair fellowship scheme two scholarship are offered to
each SAARC member countries.
 Open and Distance Learning
SAARC Consortium Open and Distance Learning SACODIL has been
established
“To strengthen cooperation in the joint development of educational
programmers, credit transfer, and promotion of equal opportunities and access
to knowledge.”
223
SCENARIO OF EDUCATION
IN SAARC COUNTRIES
AFGHANISTAN
Total Population 29.82 Million (2012)
GDP (2012) $ 18.03 Billion
 Net enrolment in Primary education , 1993 25.7
 Net enrolment in secondary education , 2007 24.1
 Gross enrolment in tertiary education, 2009 3.3
 Adult Literacy rate (2000) 28.1
 Male (2000) 43.1
 Female (2000) 12.6
225
STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012)
UNESCAP
BANGLADESH
Total Population 154.7 Million (2012)
GDP (2012) $154.7 Billion
 Net enrolment in Primary education , 1990, 72.7
 Net enrolment in secondary education , 2010, 47.4
 Gross enrolment in tertiary education, 2009 , 10.6
 Adult Literacy rate , 2010 56.8
 Male (2010) 61.3
 Female (2010) 52.2
226
STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012)
UNESCAP
BHUTAN
Total Population 7.4 lacs (2012)
GDP (2012) $1.780 Billion
 Net enrolment in Primary education , 2011 ,
88.3
 Net enrolment in secondary education , 2011,
53.8
 Gross enrolment in tertiary education, 2011,
8.8
 Adult literacy rate (2005) 52.8
 Male (2005) 65.0
 Female (2005) 38.7 227
STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012)
UNESCAP
INDIA
Total Population 1.237 Billion (2012)
GDP (2012) $1.842 Trillion
 Net enrolment in Primary education , 2008, 92.1
 Net enrolment in secondary education
 Gross enrolment in tertiary education, 2010 ,
17.9
 Adult literacy rate (2006) 62.8
 Male (2006) 75.2
 Female (2006) 50.8
228
STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012)
UNESCAP
Total Population 3.38 lacs (2012)
GDP (2012) $2.22 Billion
 Net enrolment in Primary education , 2011 , 96.2
 Net enrolment in secondary education ,2002, 48.9
 Gross enrolment in tertiary education, 2008, 12.6
 Adult literacy rate (2006), 98.6
 Male (2006) , 98.6
 Female (2006) , 98.6
229
MALDIVES
STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012)
UNESCAP
Total Population 3.38 lacs (2012)
GDP (2012) $2.22 Billion
 Net enrolment in Primary education , 2000 , 71.1
 Net enrolment in secondary education ,
 Gross enrolment in tertiary education, 2004, 5.6
 Adult literacy rate (2010), 60.3
 Male (2010) , 73.0
 Female (2010) , 48.3
230
NEPAL
STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012)
UNESCAP
Total Population 179.2 Million (2012)
GDP (2012) $231.2 Billion
 Net enrolment in Primary education , 2010 , 74.1
 Net enrolment in secondary education ,2010,
33.8
 Gross enrolment in tertiary education, 2008, 5.4
 Adult literacy rate (2009), 54.9
 Male (2009) , 68.6
 Female (20090) , 40.3
231
PAKISTAN
STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012)
UNESCAP
SRILANKA
Total Population 20.33 Million (2012)
GDP (2012) $ 59.42 Billion
 Net enrolment in Primary education , 2010 , 94.0
 Net enrolment in secondary education ,
 Gross enrolment in tertiary education, 2010,
15.5
 Adult literacy rate (2010), 91.2
 Male (2010) , 92.6
 Female (2010) , 90.0
232
STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012)
UNESCAP
BEST PRACTICES BY SAARC COUNTRIES
233
Working method or
set of working
methods that is
officially accepted
as being the best to
use in a particular
business or
industry.
(Cambridge
Dictionaries)
BEST PRACTICES FOLLOWED IN SAARC
COUNTRIES
 BRANCH CAMPUSES / FRANCHISING
Example
1. Karachi School of Business & Leadership ( Strategic collaboration with
University of Cambridge Business Judge School)
2. Shaeed Zulfiqar Ali Bhutto Institute of Science and Technology
(SZABIST) ( Dubai International Academic City)
3. Modi-ATI Academic Institute (MAII) ( Strategic alliance with Stratford
University)
4. Mahtma Gandhi University ( Dubai)
 DISTANCE LEARNING
Example
Virtual University
Khan Academy
234
BEST PRACTICES FOLLOWED IN SAARC COUNTRIES
OVERSEAS SCHOLARSHIP
Evacuee Trust Property Board (ETPB) Govt. of
Pakistan offers excellent opportunities for SAARC
students. Scholarship is offered by University o f
Punjab in following disciplines
1. Master in Communication Studies
2. Masters in International Relation
3. M.Phil in South Asian Studies
235
BEST PRACTICES FOLLOWED IN SAARC COUNTRIES
 ACADEMIC EXCHANGE PROGRAM
Kennedy-Lugar Youth Exchange and Study Program
(Provides scholarship to Pakistan high school students in
USA for one study session)
27 MOU’s Sign by Indus University with International Universities in
Vice Chancellor’s Forum on Sareena Hotel, Islamabad on 23-24
September 2013
 INDUSTRIAL LINKAGE PROGRAM
Technology Incubation Centre (TIC) is an initiative of NUST to
incubate technology based start up companies.
International Cooperation Centre for Engineering Educational
Development(ICCEED) ( Established by Japan in Srilanka)
236
QUALITY ASSURANCE AGENCY , HEC PAKISTAN
Established in 2005 as a policy making and monitoring
body for maintenance and enhancement of QUALITY in
higher education
 Policy making and development of practical guidelines
of quality assurance related to the higher degree
programs
 Developing guidelines for establishment of Quality
Enhancement Cells and Monitoring & Evaluation of
these QEC’s.
 Capacity building to enhance the standard of quality
assurance in higher education at national level.
 Professionals from QAA will serve as master trainer to
build capacity of professionals in QECs after receiving
their trainings in foreign countries.
 QAA will also be a monitory and regulatory body to
focus on quality and implementation of all desired237
BEST PRACTICES FOLLOWED IN SAARC COUNTRIES
QUALITY ASSURANCE AGENCY , HEC PAKISTAN
238
CONCRETE MEASURES TAKEN BY SAARC MEMBERS COUNTRIES
From all the above discussion , it has been concluded that following practices being
done by SAARC countries:
1. Learner mobility, credit transfer/ recognition of mutual degrees
2. ICT compatibility and connectivity
3. Development of database
4. Promoting ODL in the region
5. Academic programmes for accreditation and recognition by Member
Institutions/States
6. Sustainable development capacity building, innovation in teacher education to
achieve MDGs(Millennium Development Goals)
239
240
 Cross Border Higher Education:
Challenges in GCC
Dr. Tariq Al Sindi, General Director – QQA
Theme 3:
Trends & issues in Cross
Border Higher Education
Manama – Kingdom of
Bahrain
www.qaa.edu.bh
Trends and Issues in
Cross Border Higher
Education:
Challenges for GCC
QA Islamic Meeting & Seminar
Definition of CBHE
It may include HE by:
CBHE has been defined as the movement of people, programs,
providers, curricula, projects, research and services in higher education
across national jurisdictional borders
(OECD and The World Bank 2007)
Public/Private Profit/non-Profit
distance learning (range of
technologies and including e-
learning).
From face-to face (students
traveling abroad and campuses
abroad)
to
It encompasses a wide range of modalities:
Category
Forms and Conditions of Mobility
Development
Cooperation
Educational
Linkages
Commercial
Trade
PEOPLE
Students Professors/scholars
Researches/
Experts/consultants
Semester/year aboard
Full degrees
Field/research work
Internships
Sabbaticals
Consulting
PROGRAMS
Course, program
sub-degree, degree,
post-graduate
Twinning
Franchised
Articulated/validated
Joint/double award
Online/distance
PROVIDERS
Institutions
Organizations
Companies
Branch campus
Virtual university
Merger/ acquisition
Independent institutions
PROJECTS
Academic projects
Services
Research
Curriculum
Capacity-building
Educational services
“MOBILITYSHIFT”
Framework For CBHE
Branch Campuses: the key TNE activity
Require large investment
in human & physical
resources.
They provide fast upgrading of educational
quality in the country.
Branch Campuses
Increasing number of BCs in the Gulf region
Asia and the Gulf region have been identified as
particular BC campus hot spots
UAE is the country with the largest
number of BCs in the world 40
200 BC across the world as December 2011
Benefits
Improves inter-cultural understanding
Improves local education standards
Increases local provision - meets unmet local demand
Increases market opportunities + student numbers/income for
institutions with demographic problems
Reduce the infrastructure cost to the state
Trade benefits (huge commercial potential)
mobility of students - increase access to higher education
Globalization of labor market
Tension
Risks to reputations (profit driven)
Difficult recognition choices
Problems over responsibilities
Market challenges
Challenges to QA processes (internal/external)
Consumer protection issues – Degree Mills
Commercialisation of HEI
Inequitable provision compared to parent institution
• Population (>5% annually)
• Infrastructure
• Use of Technology
Strategies For HE Development in
Gulf Countries
Fastgrowth
Need for Higher Education
 Develop & support national institutions
 Branch Campuses of Foreign Universities
 Partnership with Foreign Universities
Franchised programs
Joint degree programs
Less formal partnership
Strategies For Enhancement of
Educational Quality
Which Route
To Be Adopted?
Kingdom of Saudi Arabia
o No international branch campuses
o No face-to-face transnational education
o Mainly to support national universities, and also to
encourage cooperation with foreign universities
Which Route
To Be Adopted?
Sultanate of Oman
o Both, Branch campuses & franchised programs are
allowed
o Private HEI has to be affiliated with a foreign university
o Provides incentive for private HE
o 1 BC
Which Route
To Be Adopted?
Kingdom of Bahrain
o Few transnational higher education providers
o Mainly to support national & private HEIs.
o Branch campuses and franchised programs are
also allowed
Which Route
To Be Adopted?
Qatar
o Support branch campuses of top ranked foreign HEIs.
o Has 8 branch campuses of foreign universities
o Qatar Foundation has a goal to bring top 10 world class
HEIs
Which Route
To Be Adopted?
Kuwait
o Few transnational higher education providers
o Encourage cooperation with foreign universities
o 2 BCs & 5 twinning/affiliations
Which Route
To Be Adopted?
United Arab Emirates
o All HE models exist:
o National Universities
o Branch campuses
o Franchised programs
o Joint-degree programs
o Hosting quarter of branch campuses worldwide
o UAE is the country with the largest number of BCs in the world
Factors in decision making:
Which Route (Strategy) To Be
Adopted?
Decisions
Country’s own strategy, if available
Political , particularly in the
absence of clear strategy
Economic / financial
The Role of Quality Assurance
The quality of CBHE is a shared responsibility between importing
and exporting countries
• QA should cover cross-border education in all its forms
• Stakeholders should collaborate internationally to enhance
the transparency about the quality of HE and about HE
systems
• CBHE delivery should have the same quality as home
delivery
Recognition of QA and TNE
With TNE IQA & EQA processes and procedures must be:
 no different than for traditional home-delivered
education
 consistent with national and international guidelines
With (JDs) ensure there is an appropriate ‘MoU’ established
with clear responsibilities
In the case of the recognition of TNE for admission or
exemption procedures should be as rigorous.
NQF will provide more transparency for the purposes of
recognition and QA
BUT.. Can you claim on QA warranty?
• Institutions use EQA or external accreditation as a
reason for students to trust them and their
qualifications.
• Do accreditation and QA really do this job?
• How well does accreditation perform in CBHE?
• Does it really guarantee quality, in the way it’s often
portrayed as doing?
• If it does, can a student claim against the guarantee? From
anywhere in the world?
• If it doesn’t, what value does it have?
Few Implications…
HEIs have to make numerous recognition judgements
The NQF will simplify the recognition process
It is possible that global standards will gradually evolve for QF, QA and
various generic qualifications.
The role of learning outcomes in recognition matters will begin to dominate
recognition and QA, but only when they are in widespread use + well written
and fully quality assured.
Institutions need to undertake staff development in the writing, interpreting
and analysis of LOs to develop new QA systems and new qualifications
frameworks
External Control
International regulation through QA & accreditation
International QA networks (eg INQAAHE, ENQA, ANQAHE)
International academic information and
recognition networks
(e.g. ENIC/NARIC Network)
International qualifications frameworks (e.g. EQF)
Common internationally agreed definitions
or descriptors of basic terms
(e.g. ‘credit’, ‘bachelor’, ‘master’,
‘doctor’)
Common lexicon for international HE
International code of practice for transnational consortia
The Need For Guidelines or Standards
• support and encourage international cooperation
and understanding of the importance of quality
provision in CBHE
• protect students and other stakeholders from
low-quality provision and disreputable
providers
• encourage the development of quality cross-
border higher education that meets human,
social, economic and cultural needs
The Way Forward
Quality assurance
• have a IQA & EQA system
• have fair mechanisms for recognition of qualifications
• have regulatory framework at the regional levels for QA mechanism
Transparency and accessibility of information
• be transparent about what you do and make the relevant information
accessible internationally
• Enable national authorities to collaborate in devising regulation for
transnational education
Collaboration
• Strengthen your collaboration with other stakeholders in your country,
regionally and internationally
• Establish cross-border agreements among countries to discourage degree mills
Lesson Learned: Challenges
• There is a need for regional regulatory
frameworks to control transnational institutions
• CBHE needs to be accessible, available,
affordable, relevant and of acceptable quality
• Strengthen student mobility through
administrative procedures
 lack of solid data on the volume and type of cross-border
programme and provider mobility
 Ensure the quality of academics and to achieve the
recognition/legitimacy of what qualifications are awarded.
Thank You

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2013 qa islamic seminar presentation full

  • 1.
  • 2.  Dr. Jawaher Al- Mudhahki Chief Executive – QQA President of ANQAHE  Dr. Syed Ahmad Hussein President – QA Islamic
  • 3.  Theme 1: Qualifications Framework  Theme2: External Quality Assurance  Theme3: Trends & issues in Cross Border Higher Education Agenda
  • 4. Qualification Framework as a Life Long Learning Tool Prof. Zita Mohd Fahmi – MQA, Malaysia Theme 1: Qualifications Framework
  • 5. National Qualifications Framework-As a Lifelong Learning Tool Zita Mohd Fahmi Deputy CEO-Quality Assurance Sector Malaysian Qualifications Agency
  • 6. Contents • Lifelong Learning Statements and Strategies • National Qualifications Framework promotes LLL ▫ Objectives of NQF ▫ Promises ▫ Tools for Lifelong learning • Challenges
  • 7. “Lifelong Learning” • “to include all purposeful learning activity, undertaken on an ongoing basis with the aim of improving knowledge, skills and competence for employability and good citizenship.” • From early childhood to higher education and after • From cradle to grave • Delor’s Report: “Learning to know, learning to do, learning to live together and learning to be
  • 8. Lifelong Learning • In the knowledge based global economy of th 21st century, future prosperity, security, peace, social harmony, and nurturing the environment will depend on people’s access and capacity to make choices to adapt to rapid changes and find sustainable solution to pressing challenges. • Lifelong learning is an essential organising principle for realising this goal and for the contributing to the advancement of formal, informal and non- formal learning.”
  • 9. Identified Competencies “Competencies” should take into account skills, knowledge, values and attitudes • Social competencies • Personal competencies • Competencies relating to ethical actions • Learning to learn competencies • (UNESCO 2006)
  • 10. UNESCO, Regional and National Strategies for LLL • UNESCO Initiativies, guidelines • ASEAN-”Lifelong learning for All is essential to the realisation of ASEAN aspiration” . ▫ 15. To promote the recognition , validation and accreditation of the outcomes of all form of learning, leading eventually to an ASEAN Lifelong Learning Qualifications Framework. Hanoi, January 2013) • National Strategies- Policies and Strategies to Promote Lifelong learning
  • 11. From cradle to ….-human capital
  • 12. Impact of Lifelong learning Strategy
  • 13. Early childhood Basic education Tertiary ▪ University / Colleges ▪ Polytechnic ▪ Community colleges ▪ TEVT Professional working life Retirees/ Second career Themes ▪ Mainstreaming and broadening TEVT ▪ Enhancing the competency of tertiary graduates ▪ Accelerating labour reform ▪ Attracting & retaining top talent ▪ Upgrading existing talent pool Integrated Talent Development Ages 0+ 4+ 6+ 17+ 20+ Revamping education system to significantly raise student outcomes Raising skills to increase employability Reforming labour market to transform Malaysia into a high-income nation ▪ Ensuring every child succeeds ▪ Holding schools accountable for outcomes ▪ Investing in great leaders for schools ▪ Attracting and developing the best teachers 1 2 3 Early childhood Pre- school Basic education Tertiary ▪ University / Colleges ▪ Polytechnic ▪ Community colleges ▪ TEVT Institutions Professional working life Retirees/ Second career Intervention: Comprehensive human capital framework planned in 10MP- ((OECD Talent gap 28.8 (OECD 37.6) 2008, labour force with tertiary education 24.4 (OECD 27.4)2007 13
  • 14. Connections with NQF -(UNESCO)Shanghai Consensus: Transforming TVET for Highly Skilled Workers • 3. Adapting qualifications and developing pathways Support flexible pathways and the accumulation , recognition and transfer of individual learning through transparent well articulated outcome-based qualifications system; reliable measures for assessments, recognition and validation of qualification; including at international level; exchange of information and development of trust; and partnership among all relevant stakeholders. Quality assurance mechanisms should be integrated into all parts of the qualifications systems
  • 15. Concurrent -Development of National and Regional Qualifications Frameworks • We need institutional architecture of LLL, institutional mechanisms, to enhance access and LLL, by promoting inclusive learning pathways and to articulation of learning within the formal, non formal and informal education system. • National Qualifications framework is one of the many initiatives with many promises • Added challenge with regional frameworks-trade & mobility issues
  • 16. Demands of an NQF Globalisation- regional frameworks qualification comparable and transparent (RQF) Technical Advancement- practical and competency based Labor market changes- workers to be learning lifelong to be employed Political /social demand-today requires competency oriented with values Society Individual demand- requires recognition of Learning
  • 17. 17 Generally Identified Purposes of National Qualification Frameworks (NQF) • To make national qualification systems easier to understand for learners, employers and providers; • To build public trust in qualifications • To provide standards for qualification types • To support the recognition of knowledge and skills in order to gain credit (Source Coles (2010) • To support lifelong learning articulation-recognition of Prior Learning
  • 18. National Qualifications Framework • NQF –systematic classifications arrangement of levels of learning achievements (qualifications) • Effective NQF depends on an efficient Qualifications system for structural changes to support LLL Qualifications system NQF Educational and training policies/ structures Institutional Arrangements Quality Assurance system Stakeholders
  • 19. “Qualifications” Learning Assessment Validation Certification Award •Considered both a process and the outcomes of this process and acquired learning outcomes and competencies. •A qualification certifies the Learning Outcomes and competencies –visibility and recognition •Currency value in labour market?
  • 20. 20 General Core elements of NQFs • Levels of qualifications • Descriptors of learning outcomes across levels or qualification type, or both • Linkages between qualifications either at the same level or between different levels or sectors • Credits or the volume/load of learning that contributes towards a qualification • Qualification profile and purpose
  • 21. 4/5TH Generation NQF-levels with jobs Levels Entry level sttements Sectors- Pillars-Academic, TVET & Skills Learning Outcomes-competency statement Qualifications Credits system –credit transferability Progression statements/certifications APEL Related job description-Learning Income?
  • 22. Practical Objectives of NQF To establish National Standards for learning Outcomes Qualifications description To promote quality through regulations To promote access to learning, transfer of learning, and progression in learning To rationalise (through integration) the education and training provision To improve the infrastructure of some sectors To facilitate recognition of non formal and informal learning outcomes Dr Patrick Werquin (OECD)PPT 2013
  • 23. 23 “Tools” to Support LLL-Learning Achievements 1. Provides National Standards for Learning outcomes (generic/specific) Level of learning achievements/competencies-know, understand and Do. 2. Level descriptors ▫ kinds of things learners would be able to do if they successfully achieve the learning outcomes of a unit or qualification ▫ The level typically indicates the complexity of learning outcomes in the qualification or unit- taxonomy. • May be further supported by Discipline Standards • Improve confidence, transparency, quality, employability and mobility
  • 24. Cont. Tools for LLL 3. Qualifications within an NQF • Visibility of the acquired learning outcomes /competencies • Reflects the process and outcomes of learning • Value-in labour market and Lifelong Learning through recognition by respective parties  LO standards Use of Diploma Supplement  National Information Centre
  • 25. 25 4. Parity of Esteem of Qualifications in NQF - Tools- Clear policies, certification, recognition, equivalency assessment and articulation system General academic track General vocational track- TVET Trade and occupational track/ Skills Articulation Articulation General education qualifications Discipline- based Career- focused Occupation- specific and workplace- based
  • 26. Access and Articulation 6. Access –articulation • Variety of learners • Pathways for progression-vertical, horizontal and diagonal • Credit transfer systems • Recognition of acquired learning and competences • Tools ▫ effective and disseminated policies & systems ▫ Institutional systems
  • 27. Accreditation of Prior Experiential Learning (APEL) & Open Learning 7. APEL- “Learning never stops” • Widens access to all types of learners • Pathways -Upgrading and up-skilling and self improvement • Mobility-educational, occupational, geographical • Entry or entry with credit transfer • Tool-Policies • Promotional activities • Appropriate policies, quality assured systems for assessments and certifications. • Related Institutions
  • 29. NQF and Equivalency Assessments 8. Assessment for equivalency • Important in situations where credentials and certification are important. • It can serve as a quality enhancement measure in all kinds of programmes • This mechanism can function effectively when there is adequate arrangement for coordination, communication and cooperation among key stakeholders.
  • 30. Quality Assurance systems 9. Quality assurance mechanism • NQF functions must be underpinned by an effective quality assurance framework. • Competent EQAA-quality assurance, certification and assessment services • Appropriate & effective External quality assurance services and working IQA • Tools, instruments and systems of parties which support Lifelong Learning initiatives must be quality assured.
  • 31. “The Planet cannot survive until becomes a learning Planet.” THANK YOU, Zita Mohd Fahmi zita@mqa.gov.my
  • 32. Building Qualification Framework Ms. Margaret Cameron– SQA, Scotland Theme 1: Qualifications Framework
  • 34.
  • 35. ..an instrument for the development and classification of qualifications according to a set of criteria for levels of learning achieved. OECD Definition ..are broad and abstract descriptive maps of the structure of qualifications within national education systems designed to enable national level comparisons to be made about the equivalence of different qualifications. The Accountability for Quality Agenda in Higher Education
  • 36. Raffe (2009)identifies 3 approaches 1. Communications Framework: Starting point: existing education and training system. Aims: to improve transparency and understanding, coherence and encourage access and highlight opportunities for transfer and progression. 2. Reforming Framework: Starting point: existing education and training system. Aims: to improve it in specific ways e.g enhancing quality, improving consistency, filling gaps in provision or increasing accountability. 3. Transformational Framework: Starting point: proposed future education and training system Aims: new qualifications, no reference to existing provision.
  • 37. Levels Eg introductory Advanced etc Recognition of Prior Learning Qualifications Design Assessment Strategies Certification Quality Assurance Teaching and Learning National Qualifications Framework
  • 38. There are differing views on how the development of frameworks takes place: 3 examples discussed. TUCK OND. VLAANDERAN/HOGERONDERWIJS/ Bologna Expert CEDEFOP
  • 39. Tuck sets out 3 key requirements: 1. Purpose and Scope  What is the NQF trying to achieve and what sectors are to be included? 2. Strategy  Will it be a unified framework and to what extent is there central control?  Are complimentary policies required to help the NQF achieve what it is setting out to do?  What is required to design and implement the framework? 3. Design and Implementation  Decisions on level, quality assurance, LOs, assessment, modules/units, credit, institutional requirements.  Decisions on Governance arrangements
  • 40. 4 stages: 1. Conceptualisation and design  Country analysis, rationale and main policy objectives 2. Consultation and Testing  NQF proposal presented, discussion and consultation 3. Official establishment/adoption  NQF is adopted and established, normally taking the form of a decree/law or formal agreement between stakeholders 4. Practical implementation  Framework moves towards full scale applied practices and requires that institutions comply with the new arrangements and end users informed about the purposes and benefits of the framework
  • 41. 10 stage approach 1. Relevant national body makes decision to start 2. Setting the agenda: clear purpose 3. Organising the process: committee structure, stakeholders/working groups 4. Design profile: level structure, descriptors, credit 5. Consultation: national discussion and acceptance by stakeholders 6. Approval according to national tradition Ministers/Legislation/Government 7. Administrative set up: divisions of tasks of implementation between higher education, quality assurance bodies and other bodies 8. Implementation at institutional level: study programmes amended to learning outcomes based 9. Inclusion of qualifications on the NQF: Accreditation or similar 10. Self certification of compatibility with the EHEA framework
  • 42.  Levels  Level descriptors  Qualifications Design  Criteria ◦ Outcome based ◦ Assessment  Quality Assurance  Some have Credit, if so may have accumulation and transfer
  • 43. National Responsibilities Nation identifies reasons for a NQF. Different NQFs for different purposes. Key stakeholders in agreement Identify and agree scope The Builders Research what is already in place within the qualifications system and the legislation Listen, listen more, clarify, propose, consult and listen again!!! Important: Don’t come with fixed ideas
  • 44. Decisions on:  Linked or unified  Tight or loose  Degree of centralisation  Level descriptors ◦ Helps understanding ◦ Provides comparison ◦ Helps progression
  • 45.  Management of the framework, NQF Body - Degree of centralisation / regulation  Development and Promotion  Qualifications Design: ◦ Learning outcomes, modular/units/courses  Quality Assurance  Assessment  Certification
  • 46.  Consulting with stakeholders  Developing NQF Policies  Developing guidance documents on how to implement the policies  Capacity Building  Promoting  Advising providers, stakeholders and government  Maintaining the Register of Qualifications
  • 48. Different levels Institutional Teaching and learning, staffing, Programme/qualification Design, Assessment Process Placing qualifications on the framework
  • 49. QA Body QA Body NQF Tuck cautions creating a complex and detailed quality assurance system can be a time consuming and controversial process that can delay the building of the framework itself. Staffing Resources Programme Development Moderation of Assessment Capacity Mapping Processes Ensure robust QA
  • 50. TUCK: The task of accrediting all institutions offering qualifications on the NQF is an onerous one. There is a danger of significant delays to NQF implementation if accreditation becomes a pre-requisite. Some countries have adopted the position that all institutions recognised for many years are granted automatic recognition and allowed to offer qualifications on the NQF from the outset. All would be subject to the on-going processes at the audit/review.
  • 51. Assessments must be: • Valid • Reliable • Practical • Quality Assured Shift from Norm Referenced to Criterion Referenced Reference to the NQF on Certification 5 1 Planning Collect evidence Make judgement and record decision Give feedback
  • 52.  Language  Trying to do too much too soon  Policy borrowing instead of policy `creating’  Qualifications Frameworks have limitations!  Beware of unnecessary bureaucracy  Complimentary legislation and policies  Mutual Trust  Question, Read, Feedback, Question  Test, refine and consult before implementation
  • 53.  Takes time and work for all involved  Institutions need to be `on board`. A successful framework will depend on them to embed the changes and processes  Partnerships need to be formed  Stakeholders need to be consulted  Builders need to listen to what is being said  Compromise  Legislative change
  • 54. Quality Framework in the Turkish National Education Dr.Ömer Açıkgöz, General Director for the Vocational and Technical Education in the Ministry of Education, Turkey Theme 1: Qualifications Framework
  • 55.
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  • 57.
  • 58.
  • 59.
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  • 69.
  • 71.  Quality Assurance in the Arab Region Dr. Nadia Badrawi, Vice President - ANQAHE Theme 2: External Quality Assurance
  • 72.  Accreditation and Quality Assurance in the Kingdom of Saudi Arabia Prof. Abdulla Al Musallam, Secretary General, National Commission for Academic Accreditation & Assessment, KSA Theme 2: External Quality Assurance
  • 73. Accreditation and Quality Assurance in the Kingdom of Saudi Arabia Roundtable Meeting- Bahrain 27-29 October, 2013 Professor Abdullah A. Almusallam Secretary General, NCAAA
  • 74.  The Saudi Arabian Context  The NCAAA • Objectives • Main Functions • Principles Underlying the System • Development Strategy  Phased QA Implementation • Procedures, Standards, Materials • Transition to the new system • Accreditation Process Overview
  • 76. • HE providers are Responsible to Several different ministries  MOHE  Technical & Vocational Training Corporation (TVTC)  Royal Commission for Jubail and Yanbu (RCJY)  Etc. • Rapid growth over the past 7 years • 8 to 25 public universities • 5 to 29 private universities and colleges • 136,723 to 240,470 new enrolments in all Higher Education Sectors Saudi Arabian Context Higher Education
  • 77. • Structural changes  merger of 102 girls colleges,18 teachers colleges and 50 health colleges and institutes into universities • Limited and varied experience with QA processes • Traditional emphasis on rote memory • Shortages of experienced and qualified faculty • Expatriate teaching staff from many countries  broad experience base but diverse QA backgrounds Saudi Arabian Context Higher Education
  • 78. INSTITUNSTION 2003 2010 GROWTH PUBLIC UNIVERSITIES 8 24 200% COLLEGES IN PUBLIC UNIV 199 445 124% PRIVATE UNIVERSITIES 1 8 700% PRIVATE COLLEGES 4 21 425% MEDICAL COLLEGES 7 22 214% DENTAL COLLEGES 3 17 467% PHARMACEUTICAL COLLEGES 3 17 467% HEALTH AND APPLIED MEDICAL SCIENCES 16 56 250% NURSING 0 13 100% ENGINEERING 7 33 371% SCIENCE 7 38 443% COMPUTER 3 23 666% UNIVERSITY HOSPITALS 3 12 300% COMMUNITY COLLEGES 20 45 164% TOTAL 281 744 165% *Unpublished National Higher Education Record Higher Education Profile* Saudi Arabia
  • 79. Enrollment Growth 2003 – 2010 Unpublished National Higher Education Record
  • 80. 0 100 200 300 400 500 PUBLIC PRIVATE 2003 2010 UNIVERSITIES COLLEGES Unpublished National Higher Education Record UNIVERSITY/COLLEGE GROWTH 2003 - 2010
  • 81. PROFESSIONAL COLLEGE GROWTH Unpublished National Higher Education Record Professional College Growth 2003 – 2010
  • 82. COMMUNITY COLLEGES Unpublished National Higher Education Record Community College Growth 2003 – 2010
  • 83. National Commission for Academic Accreditation & Assessment (NCAAA)
  • 84. • The Government of SA has recognized the need to provide a national mechanism to ensure that educational standards are – Equivalent to high international standards. – Consistent throughout the country. – Appropriate for academic, professional and vocational skill requirements, – Appropriate to the particular requirements of Saudi Arabian culture and economic development. Objectives
  • 85. • Independent body responsible to the Council of HE • Responsible for supporting quality improvement, • Responsible for accreditation of all postsecondary education except military (public and private, HE and technical training) • Accreditation of both institutions and programs • Board of Directors drawn from government, institutions, and industry NCAAA
  • 86. • Establish standards and processes for QA and accreditation • Planning, training and support for quality improvement • Accrediting institutions • Accrediting programs • Provisional accreditation of new institutions and programs • Linking and coordination with regional and international agencies MAIN FUNCTIONS
  • 87. 1. Q relates to all functions of institutions 2. Emphasis on Q improvement, not just meeting minimum standards 3. Q assessments based on evidence and verified 4. Diversity encouraged 5. Stakeholder involvement 6. System designed for the KSA context 7. Responsibility for Q rests with institutions 8. Trust, support and cooperation are essential 9. Learning outcome standards consistent for all institutions 10. Improvement requires leadership and widespread involvement Principles Underlying the System for Accreditation and QA in the KSA
  • 88. • Staged development over a five year period. • Our approach to QA is to draw on good international practice but insist on developing our own system to meet our own requirements. • Strong opposition to copying any particular international system. Development Strategy
  • 89. • Inexperience in institutions and involvement of people from many systems has required detailed explanations and standardized requirements for processes and reports • Development has involved wide consultation (local and international) • Development has required extensive training, trials, and developmental reviews. Development Strategy
  • 91. Stage One Stage 1: Development of procedures, standards and materials. Stage 2: Transitioning to the new system Stage 3: Full Implementation: Three overlapping stages
  • 92. Stage 1: Development of procedures, standards and materials.
  • 93. Stage One •Key documents – National Qualifications Framework – Standards for Institutions (and Self Evaluation Scales) – Standards for Programs (and Self Evaluation Scales) – Handbook (three parts) Overview of the system, Internal Processes, External Processes – KPIs, Student Surveys, – Draft Standards (Distance Education, Technical Training) – Draft Learning outcomes and specialized standards for Teacher Education, Engineering, Business, Dentistry, Nursing, Pharmacy, Medicine) Stage 1: Development of procedures, standards and materials.
  • 95. Stage One In Saudi Arabia Eleven standards in five groups have been identified, relating to broad areas of activity in post secondary institutions. Quality Standards
  • 96. Standards Institutions Programs • Mission and Objectives • Governance and Administration • Management of QA and Improvement • Learning and Teaching • Student Administration and Support Services • Learning Resources • Facilities and Equipment • Financial Planning and Management • Employment Processes • Research • Relationships With the Community • Mission and Objectives • Program Administration • Management of Program QA • Learning and Teaching • Student Administration and Support Services • Learning Resources • Facilities and Equipment • Financial Planning and Management • Employment Processes • Research • Relationships With the Community
  • 97. Levels of Detail in Statements of Standards • These standards are described with several levels of detail. – General statements describing expectations for each of the eleven standards. – Sub standards that explain what is expected in each area-for example processes for governance and administration include a number of different components including effective leadership, delegation of responsibility, and learning and teaching has many expectations that need to be considered. – In addition there are many detailed practices that are normally followed in good quality institutions.
  • 98. Levels of Detail in Statements of Standards (Cont.) Standard 1. Mission, Goals and Objectives General statements of the mission: The mission of the institution must clearly and appropriately defines its principal purposes and priorities and be influential in guiding planning and action within the institution. Sub standards that explain what is expected in each area Main components in this standard: 1.1 Appropriateness of the Mission 1.2 Usefulness of the Mission Statement 1.3 Development and Review of the Mission 1.4 Use Made of the Mission 1.5 Relationship Between Mission, Goals and Objectives
  • 99. Levels of Detail in Statements of Standards (Cont.) Standard 1. Mission, Goals and Objectives Good practices that are normally followed in good Q institutions 1.3 Development and Review of the Mission The mission statement must be developed through consultative processes and formally adopted and periodically reviewed. To satisfy this requirement: 1.3.1 The mission should be defined in consultation with and with the support of major stakeholders in the institution and its community. 1.3.2 The mission should be formally approved by the governing body of the institution. 1.3.3 The mission should be periodically reviewed and reaffirmed or amended as appropriate in the light of changing circumstances. 1.3.4 Stakeholders should be kept informed about the mission and any changes in it.
  • 101. Self Evaluation Scales • In an experienced QA system most of these practices are known and understood (and generally followed) In a new system with widely varying levels of understanding that cannot be assumed and the system must build in reminder and prompts. • To address this issue an alternative presentation of the standards are presented as self evaluation scales.
  • 102. Stage One • Institutions (or groups within them) indicate whether these practices are followed, and if they are, how well they are done. • The templates then call for – an indication of priorities for improvement, – with space for comment by an independent person. Form of Presentation of Standards
  • 103. For Example Is this true? Y/ No/ NA  Faculty are available at sufficient scheduled times for consultation and advice to students  Adequate tutorial assistance is provided to ensure understanding and ability to apply learning  Systems are in place within each program for monitoring and coordinating student workload.  The progress of individual students is monitored and assistance and/or counselling provided to those facing difficulties.  Year to year progression rates and program completion rates are monitored, and analysed to identify any categories of students who may be having difficulty.  Progression and completion rates are evaluated by reference to appropriate benchmarks and action taken when problems are identified. 4.2 Educational Assistance for Students Standard 4. Learning and Teaching How Well is it Done?
  • 104. 104 For Example • Reference material to support individual and self directed study is available and accessible. • Adequate facilities are available for private study with access to computer terminals and other necessary equipment. Overall Assessment Comment____________________________________________ _____________________________________________ Priorities for improvement________________________ _____________________________________________ Independent opinion Comment______________________________________ _____________________________________________
  • 105. Stage One The scales are designed for five point ratings. Numbers 1 to 5 could be used, but a starring system is preferred—range of one to five stars. • Improvement Required (1-2 Stars) – One star--practice not followed, Q very poor – Two stars--practice sometimes followed, Q weak or not systematically assessed. Using the Rating Scales
  • 106. Stage One Acceptable Performance (3 Stars) –Three stars--practice usually followed, quality acceptable but substantial room for improvement. Using Stars for Evaluations
  • 107. Stage One High Quality Performance ( 4 and 5 Stars) • Four Stars The practice is followed consistently. Indicators of Q of performance are established and suggest high Q but with still some room for improvement. Plans for this improvement have been developed and are being implemented, and progress is regularly monitored and reported on. Using Stars for Evaluations
  • 108. Stage One High Quality Performance (4 and 5 Stars) • Five Stars: The practice is followed consistently and at a very high standard, with Direct evidence or independent assessments indicating superior Q in relation to other comparable institutions. Despite clear evidence of high standards of performance plans for further improvement exist with realistic strategies and timelines established. Using Stars for Evaluations
  • 109. Stage 2 Transition to the new system
  • 110. Stage One • Training and preparation,  Training Programs (over 200 programs, more than 11,000 participants)  National symposiums and Conferences  Descriptive brochures  International visits • Pilot reviews (two institutions and 6 programs) • Developmental reviews Stage 2: Transition to the new system
  • 112. Stage One The pilot project was planned to: • Try out the proposed processes and materials for self studies and external reviews in KSA institutions; • Provide experience with the use of the documents and processes; • Identify practical issues and problems faced in institutions, and ways of dealing with them; Objectives of Pilot Project
  • 113. Stage One • Identify any additional explanatory materials that may be needed to assist with general implementation; • Help identify matters that need to be included in the planned training processes relating to internal QA processes and external reviews; • Trial the external review procedures and templates, and identify any additional briefing material that may be required for international reviewers. Objectives of Pilot Project
  • 115. Stage One • Provide experience with the procedures for accreditation of institutions and programs • Identify matters that will need to be addressed in preparation for actual accreditation assessments Developmental Reviews
  • 118. Developmental Reviews Fields of Study 2010-2011 2011-2013 Health Professions 10 11 Arts/Sciences and Technology 15 17 Business Management 8 5 Liberal Arts/Language/Ed ucation 6 18 Total 39 51
  • 120. Implementation of Accreditation Processes ● Eligibility Review (Assessment of Eligibility Compliance) ● Institution/Program Self-Study ● Onsite Visit and Report (External Review Panel of international peer experts) ● Due Process ( Check for factual errors/observations) Stage 3
  • 121. Stage 3 Implementation of Accreditation Processes ● Response to Recommendations ● Accreditation Review Committee (Consistency Check) ● Accreditation Decision ● Periodic Institutional/Program Reporting ● Re-accreditation on a seven year cycle, ●Periodic reviews of the system of QA and Accreditation
  • 123. The Charge to the Committee: “Provide advice and comments on whether the judgement of standards applied in making recommendation for accreditation are consistent with those of other comparable reviews” Accreditation Review Committee
  • 124. Purpose of the Accreditation Review Committee • To provide a consultative forum on the reports of the external review panels referred to it by the SG. • To provide the SG confidential advice and comments on whether the judgment of standards applied in making recommendations for accreditation are consistent with those of other comparable reviews. Accreditation Review Committee
  • 125. Purpose of the Accreditation Review Committee • To keep under review, consistency and continuity with previous Committee reports to the SG. • To consider and provide advice on other matters referred to the Committee by the SG. Accreditation Review Committee
  • 126. 1. Mr. Peter Williams, Chair 2. Dr. Ian Allen 3. Dr. Steven Crow 4. Dr. David Wolf 5. Mr. Denis McGrath 6. Dr. Hamad M. H. Al-Sheikh 7. Professor M. A. Ghabban 8. Professor Talal A. Al Malki 9. Dr. Saeed M. Alamoudi December 5, 2011 Members Accreditation Review Committee
  • 128. Accreditation Decision The NCAAA considers the ● recommendations of the external review panel ● findings of the Accreditation Review Committee, and ● response of the institution to the recommendations and makes a decision on the accreditation status.
  • 129. Recommendation on Accreditation ● Full Accreditation institution or program has successfully demonstrated, through internal and external evaluation that it is in full or substantial compliance with all NCAAA Standards for Accreditation and Quality Assurance ● Conditional Accreditation institution or program has successfully demonstrated that it substantially meets the eleven accreditation standards, but there are some weaknesses that the Review Panel believes are sufficiently serious to require correction before full accreditation is granted ● Denial of Accreditation. institution or program is not in compliance with the NCAAA Standards for Accreditation and Quality Assurance. If accreditation is denied, reconsideration would normally not be accepted for at least two years
  • 132. Accreditation Reviews 2010-2011 Cycle Health Professions 8 Arts/Sciences and Technology 5 Business Management 8 Liberal Arts/Language/Education 2 Total 23
  • 133. Accreditation Reports Institutions Programs Public 2 1 Private 5 22 Total 7 23 Fields of Study Health Professions 8 Arts/Sciences and Technology 5 Business Management 8 Liberal Arts Language Education 2
  • 134. “One of our major objectives is to support the institutions and programs in achieving recognition for having met or exceeded international standards – in all areas of their activities, but most importantly, in the quality of student learning outcomes.” Conclusion
  • 136.  The role of external quality assurance in contributing to the sustainability of a higher education system Prof Dolina Dowling, Executive Director – QQA Theme 2: External Quality Assurance
  • 137. The role of external quality assurance in contributing to the sustainability of a higher education system October 2013
  • 138. IslamicNetwork Conference The scope  The higher education sector and the higher education system  Key role players in the higher education system  How the different aspects of a sustainable higher education system fit together  The role of external quality assurance in contributing to sustainability of higher education system using the lens of the QQA in Bahrain  Globalization, internationality and flexibility  Some implications for the Islamic network
  • 139. IslamicNetwork Conference Distinction between Higher education sector  Refers to aggregate of higher education institutions  Not homogeneous: includes - public /private institutions - different institutional types - different financial arrangements-for profit/not for profit - transnational providers Higher education system Set of interconnecting components which form integrated whole Structure – direct relationship between entities Behaviour – processes that transform inputs into outputs Interconnectivity – structural behavioral relationships
  • 140. IslamicNetwork Conference Typical higher education system Legislation /Decrees Regulatory bodies NQF EQA HEIs
  • 141. IslamicNetwork Conference Higher education - a shared responsibility between: Higher education system: Bahrain Ministry of Education through the Higher Education Council (HEC) National Authority for Qualifications and Quality Assurance of Education & Training (QQA) through - Directorate of Higher Education Reviews (DHR) - General Directorate of Qualifications (GDQ) These entities influence and interact with the HEIs and each other in a number of ways
  • 142. IslamicNetwork Conference Roles of each HEIs Develops and delivers programmes Assesses Certifies QQA/DHR Two types of quality reviews: Assessment of programmes Institutional reviews Review reports published QQA/GDQ 10 level framework provides for horizontal and vertical articulation across education levels Standards to evaluate qualifications Supports lifelong learning Glue for integrated education and training system HEC Private HEIs: Licenses Regulates Accredits
  • 143. IslamicNetwork Conference What makes a sustainable higher education system?
  • 144. IslamicNetwork Conference Quality Flexibility Knowledge and expertise Principles of fairness, equity and integrity Elements of a sustainable higher education system
  • 145. IslamicNetwork Conference A sustainable higher education system: Socio-economic needs International context Aware of trends and is flexible enough to accommodate shifts whether they are to do with the needs of the: economy, society; institutions; teaching and learning Equity Fairness Integrity Underpinned by Quality
  • 146. IslamicNetwork Conference How does an EQA contribute to a sustainable higher education system?
  • 147. IslamicNetwork Conference External quality reviews Accountability Increased demand for higher education – massification -security of quality learning opportunities Governments and citizens want to know public funds and private income on higher education are well spent Employers and students need to be assured that graduates have skills and knowledge to participate successfully in global marketplace – confidence in academic standards of qualifications Developmental Self-evaluation and creating portfolio of evidence requires institutions to be self- reflective Strengths and areas for improvement are identified in review reports Capacity building activities
  • 148. IslamicNetwork Conference External quality reviews: contribution to sustainability Provide decision makers with evidence-based judgments about the quality of the institutions themselves and/or programmes Support development of internal quality assurance processes in institutions Safeguard and enhance the reputation of a country’s higher education sector Provide review reports for use by institutions, the public and decision makers
  • 149. IslamicNetwork Conference Workshops analysis & evidence Panel comprises international, regional and local Portfolio meetings & preparation Example of work of EQA – QQA Bahrain 2 types of reviews Institutional Reviews & Programmes-within- College Reviews Peer reviewers carry out the review Extensive expertise in higher education, subjects specialists Carry out review in accordance with the QQA’s framework
  • 150. IslamicNetwork Conference Typical external quality review process Review Report Institution preparing self- evaluation report including supporting evidence (portfolio) for submission Panel: analysis of portfolio Preparing initial comments Panel pre-site visit meeting Site visit Report Writing Approval Publication Improvement planning submission, meetings and follow-up visits and reports
  • 151. IslamicNetwork Conference How does this contribute to a sustainable higher education system? DHR outputs – Review Reports, Follow-up Reports Inputs for DGQ Institutional Listing Programme validation Inputs for HEC Licensing and accreditation decisions Inputs for government, employers and public Gives confidence in higher education and for decision making Inputs for HEIs Improvement and enhancement
  • 152. IslamicNetwork Conference Globalization: Internationalization in higher education means Flexibility HEIs operate not only in national and regional contexts but in international context • Research needs to be of international quality • Graduates need to be able to compete on international labor market • Learning programmes need to take account of internationalization • Need international academic co-operation as part of intellectual discourse, professional development, program development • Ever increasing sophisticated communications technology • Growing trend in online programmes
  • 153. IslamicNetwork Conference Flexibility for all components in system Institutions, regulatory bodies and EQAs need to be flexible so that they adjust to innovation and new trends in order to have a quality sustainable higher education system
  • 155. IslamicNetwork Conference Bahrain experience shows importance of: Political leadership Key players working together Fair, transparent and equitable external quality assurance Legislative bodies having clear robust requirements Honest endeavor by institutions International and regional networks of peers
  • 156. IslamicNetwork Conference Partnerships  Between EQAs in Islamic network - ongoing dialogue to develop and maintain mutual understanding and support attainment of quality provision in higher education institutions  Encourage partnerships between quality HEIs across the Islamic network to facilitate cross- fertilization of ideas and sharing of expertise
  • 157. IslamicNetwork Conference Strength of Islamic network Can work together across national boundaries to stimulate the further development of Islamic countries through regional networks
  • 159.  Role of RARE in Quality Assurance Prof. Dr. Anwar Ul Haq, Associate Dean Riphah Academy of Research and Education, Riphah International University, Pakistan Theme 2: External Quality Assurance
  • 160.
  • 161. Role of Riphah Academy of Research and Education in Quality Control
  • 162. Riphah International Univesity Riphah Academy of Research and Education –Vision –Mission –Functions of Research Wing –Functions of Education Wing
  • 163. The Riphah International University was granted Federal Charter by Government of Pakistan vide Ordinance No.LXXVI of October 2002.
  • 164. Mission Statement • “Establishment of State-of-the-Art Educational Institution with a Focus on Inculcating Islamic Ethical Values”
  • 166. Quality Policy “We are committed to make Riphah International University, a centre of excellence for Quality Education in all Faculties through enabling environments, adaptive academic mechanisms and competent faculty, with emphasis on inculcation of Islamic Ethical Values and Continual Improvements.”
  • 167. Programs 31 Under graduate 51 Masters 19 M.Phil and 11 Ph.D Faculty Strength is about 1500. Ph.D degree holders 50 MS or M.Phil 100 There are 4500 students registered in the University.
  • 168. Islamic International Engineering College (IIEC), Islamabad, (1998) Faculty of Engineering & Applied Sciences (FAES) Offers the following undergraduate programs:  B.Sc. Electrical Engineering (Communication) (Accredited w.e.f 1998)  B.Sc. Electrical Engineering (Electronics) ( Final Visit Carried out)  B.S Biomedical Engineering (Interim Visit Carried out) Riphah International University
  • 169. Faculty of Health and Medical Sciences (FHMS) • Islamic International Medical College (IIMC), Rawalpindi, (1996) • Islamic International Dental College (IIDC), Islamabad, (2001) • Riphah College of Rehabilitation Sciences (RCRS), Rawalpindi, (2007) • Riphah College of Rehabilitation Sciences (RCRS), Lahore, (2012) • Faculty of Veterinary Sciences (FVS) • Riphah College of Veterinary Sciences (RCVetS), Lahore, (founded in 2012) • International Projects • RAK College of Dental Sciences (RAKCODS), Ras Al Khaimah, UAE, (established in 2007) •
  • 170. Teaching Hospitals • Hearts International Hospital, Rawalpindi, (Established since 1996) • IIMCT Pakistan Railways Hospital, Rawalpindi, (Administered since 1998) • Islamic International Medical Complex, Islamabad, (Administered since 1998 ) • Islamic International Dental Hospital, Islamabad, (Established since 2001) • Pakistan Society for the Rehabilitation of the Disables (PSRD), Lahore, (Affiliated since 2012)
  • 171. International Linkages • Islamic Hospital Amman, Jordan, 2004. • Federation of Islamic Medical Associations (FIMA), 2004 • University of Bedfordshire, United Kingdom, 2007 • Queen Mary, University of London, UK, 2007 • University of Illinois, USA, 2008 • International Medical University, Malaysia • Association of Pakistani Professionals, Kuwait • Asia e University, Malaysia, 2009 • Cyberjaya University School of Medicine, Malaysia, 2010 • Universiti Teknologi Malaysia (UTM), Malaysia, 2011 • International University of Sarajevo, Bosnia and Herzegovina, 2013
  • 172. National Linkages • Pakistan Council of Scientific and Industrial Research (PCSIR) • HEJ Research Institute of Chemistry, University of Karachi • National Centre for Physics, Islamabad, 2011 • Pakistan Society for the Rehabilitation of the Disables (PSRD), Lahore, 2012 • Pakistan Institute of Engineering and Applied Sciences, Islamabad, 2012
  • 173. VISION • The Riphah Academy of Research and Education (RARE) endeavors to, generate, promote, coordinate and sustain world-class research and educational initiatives in all areas of learning and knowledge in accordance with the principles and ethical values of Islam, in order to play leadership role in comprehensive development of the country, Ummah and the world. • Seeking excellence in advancing research culture and disseminating knowledge and development of best learning practices in order to produce enlightened and holistic human personality required to meet contemporary needs of the society.
  • 174. MISSION • The RARE is dedicated to inculcate culture of conducting quality research, scientific investigation in various branches of knowledge and grooming of researchers, educationists and scientific investigation with internalization and integration of Islamic ethical values and norms in its research, graduate, undergraduate programmes. • It is also responsible for quality assurance in research, curriculum development, strategies for teaching & learning in line with the vision of the University. The RARE is also responsible to initiate, pursue and coordinate academic activities at national and international levels.
  • 175. FUNCTIONS AND RESPONSIBILITIES RESEARCH WING • Defining research policy, setting by-laws for research support rules and regulations, streamlining research implementation procedures, and specifying requirements for research evaluation, productivity and quality. • Promoting the culture of research through the process of grant support provided to faculty and graduate students • Encouraging, advancing and awarding Graduate Students Research
  • 176. • Encouraging the faculties to pursue research in basic, clinical, applied and social sciences, with a focus on areas of national, social and priority concern, through relevant programmes, by-laws, regulations and procedures for grant support. • Building alliances and partnerships with external institutions and R&D organizations for collaborations and would seek to provide a congenial environment for the pursuit of high quality research and educational standards. FUNCTIONS AND RESPONSIBILITIES RESEARCH WING
  • 177. • Enhancing global visibility through dissemination of research information, generating publications, promoting awareness through organizing events like seminars, conferences, poster days, workshops, gatherings, media/publicity, and dedicated websites. • Facilitating research implementation through resource support in line with current regulations, and expediting research processing through online procedures. • Elevating research quality, optimizing faculty research performance, encouraging excellence in attaining technological competence and e-capability. FUNCTIONS AND RESPONSIBILITIES RESEARCH WING
  • 178. • Identifying areas in different faculties where needs for improved professional excellence exist • Assisting in identifying motivated faculty members who think differently and are interested to develop and execute faculty development programmes in their respective faculties • Assisting in developing high quality human resource that could assume leadership role in their respective fields FUNCTIONS AND RESPONSIBILITIES EDUCATION WING
  • 179. • Helping to meet quality assurance parameters in research, education and scholarship leading to enhance university stature • Promoting to teaching and learning in a challenging and creative environment • Training faculty to write grant proposal for raising funds from extramural sources • Seeking to develop alliances and partnerships at national and international level in identified fields for educational planning, curriculum development, learning and teaching strategies and assessment methods FUNCTIONS AND RESPONSIBILITIES EDUCATION WING
  • 180. • Follow up of existing MoUs, if mutually agreeable, and identify new and potential understandings. • Recommending grants for educational events e.g. conferences, workshops and courses etc. • Remuneration for educational achievements FUNCTIONS AND RESPONSIBILITIES EDUCATION WING
  • 181. Teacher Evaluation by QEC as per PEC / HEC guide line in every semester A: Strongly Agree B: Agree C: Uncertain D: Disagree E: Strongly Disagree
  • 182. Course Evaluation Proforma being devised by QEC as per guide lines of PEC / HEC A: Strongly Agree B: Agree C: Uncertain D: Disagree E: Strongly Disagree
  • 183. 1. Eligibility Criteria for appointments of faculty members 2. Rules for admission and examination of M.Phil./MS and Ph.D. 3. Plagiarism Policy 4. Quality Enhancement Cell 5. Teacher Evaluation 6. Faculty development programs 7. Support in Research/Travel grants applications 8. Support for research papers/Journal publications 9. Support for national / International conferences
  • 184.
  • 186.  Global Trends in Quality Assurance in Higher Education Dr Hassmik Tortian, Programme Specialist, UNESCO Theme 3: Trends & issues in Cross Border Higher Education
  • 187. Global Trends in Quality Assurance in Higher Education Ms Hassmik Tortian, PhD, Programme Specialist Division for Teacher Development and Higher Education
  • 188. Global Trends in Quality Assurance in Higher Education • UNESCO and Quality Assurance in Higher Education • Defining Quality • The Process of Quality Assurance • The Cross-Border Higher Education • Managing Mobility • Evaluating Qualifications • The Growing Emphasis on Outcomes • Players • Capacity Building • Conclusion
  • 189. Global Trends in Quality Assurance in Higher Education UNESCO and Quality Assurance in Higher Education  1998 World Conference on Higher Education  2009 World Conference on higher education  Higher education landscape  Broader social role  Regional and national economic growth  New Terms such as ‘transparency’, ‘performance indicators’ , and ‘outcome measures’
  • 190. Global Trends in Quality Assurance in Higher Education • UNESCO and Quality Assurance in Higher Education (Cont’d) Growth – Global enrollment in 2000 was 97 million ; it is estimated to reach 263 million students in 2025 (UIS, 2012)  Massification: Global enrollment in higher education is 167 million students worldwide (UIS, 2012). - China currently enrolls 27 million, - USA 18 million, - India 15 million  Diversity
  • 191. Global Trends in Quality Assurance in Higher Education • Defining Quality • At the 1998 UNESCO World Conference it was already clear that the range of activities to be evaluated was expansive: ‘Quality in higher education is a multidimensional concept, which should embrace all its functions, and activities-; teaching and academic programmes, research and scholarship, staffing, students, buildings, facilities, equipment, services to the community, and academic environment’
  • 192. Global Trends in Quality Assurance in Higher Education Defining Quality (Cont’d) A decade later the definition provided in a UNESCO-CEPES report reflects the increasing complexity of the higher education environment: ‘Quality in higher education is a multi-dimensional, multi-level, and dynamic concept that relates to the contextual settings of an educational model, to the institutional mission and objectives, as well as to the specific standards within a given system, institution, programme, or discipline.’ (UNESCO-CEPES, 2007)
  • 193. Global Trends in Quality Assurance in Higher Education • Defining Quality (Cont’d) • Quality assurance (QA) in higher education is a systematic process of assessing and verifying inputs, outputs, and outcomes against standardised benchmarks of quality to maintain and enhance quality, ensure greater accountability and facilitate harmonisation of standards across academic programmes, institutions, and systems. QA can take many forms, ranging from simple self-assessment to more comprehensive inspection, accreditation, review, or audits supported by external, independent peer review. Building capacity for quality assurance that meets international standards requires a significant investment in technical assistance, training, knowledge sharing, analysis, and coordination, which are costly and time-consuming. (UNESCO, 2013)
  • 194. Global Trends in Quality Assurance in Higher Education The Process of Quality Assurance  Self Study or self-review of the institution  Self Study or self-review of program(s)  Evaluation or inspection of the effectiveness of the internal quality systems  Evaluation against own self-defined mission  quality as fitness for purpose  quality as enhancement or improvement
  • 195. Global Trends in Quality Assurance in Higher Education Cross-Border Higher Education • Many new cross-border models for higher education were being created. These new models could be:  Foreign providers  Private non- profit and for-profit universities  Online delivery • The explosive growth of both traditional institutions as well as new providers in higher education raises new questions in regard to standards of quality in this ever more diverse environment. • National programs to evaluate quality will be essential to international conventions: but they vary in focus and method.
  • 196. Global Trends in Quality Assurance in Higher Education Managing Mobility  The comparability of educational qualifications has become a key issue in international discussions.  The Lisbon Recognition Convention in 1997 emphasized that it is a student's right to receive fair recognition of his or her educational qualifications within the European region.  Since the late 1970s, UNESCO regional meetings in Africa, Asia, Europe, Latin America, and the Middle East have facilitated the elaboration of conventions that commit signatories to common policy and practice, easing the mobility of individuals within each region.  Tokyo Convention revised in 2009  Arusha is being revised (process on-going)  An International convention is under draft.
  • 197. Global Trends in Quality Assurance in Higher Education Evaluating Qualifications  How educational qualifications are evaluated is a newer dimension of the quality assurance conversation.  Historically, the emphasis has been on the content covered in the course of the degree program.  New criteria include: a) relevance to the labor market, and, b) competencies developed in the course of study.  In Europe, the Educational Qualifications Framework aims to define qualifications in terms of the depth of knowledge, skills, and competencies they represent.  The "Tuning Project" in Europe, Latin America, Africa, Middle East attempts to further define these competencies within specific fields of study.
  • 198. Global Trends in Quality Assurance in Higher Education The Growing Emphasis on Outcomes • Growing emphasis on the "outcomes" of higher education.  Physical and organizational characteristics  Education-related behaviors and practices  Psychosocial and cultural attributes  Behavioral and attitudinal outcomes
  • 199. Global Trends in Quality Assurance in Higher Education The Role of the Players  ENQA – EQAR  CHEA  APQN  RIACES  ANQAHE  INQAAHE
  • 200. Global Trends in Quality Assurance in Higher Education Capacity Building  There is greater recognition of the value of this process in meeting the challenges that globalization has presented to higher education  It means well-planned and well-executed self-studies, audits, and peer evaluations.  As this process is new in so many countries, few people possess the knowledge, skill, or experience to implement it. The shortage of human resources prepared to undertake and manage complex activities, like self studies and peer reviews, has become a serious challenge to building successful quality assurance programs worldwide.
  • 201. Global Trends in Quality Assurance in Higher Education Capacity Building (Cont’d)  UNESCO and The Global initiative in Quality Assurance and Capacity (GIQAC Phase I) funded by the World Bank and executed by UNESCO (2008-2012)  The principal objective of GIQAC I was “to improve and expand worldwide capacity for quality assurance (QA) in higher education in developing and transition countries.  By 2012, GIQAC made an impact at national level in:  43 countries in Africa  11 countries in the Arab states  27 countries in Asia and the Pacific  33 countries in Latin America and the Caribbean  31 countries in Europe and North America
  • 202. Global Trends in Quality Assurance in Higher Education • Capacity Building (Cont’d)  GIQAC Phase II Financed by the Republic of Korea and executed by UNESCO (2012-2013)  support a global environment for cross-regional learning in quality assurance.  establishing new Country Core Groups (10, or more territories);  reinforcing existing Country Core Groups of the Caribbean Area Network for Quality Assurance in Tertiary Education (CANQATE);  Developing a GIQAC webinar (an online seminar) on ‘Internationalisation and Quality Assurance: Capitalizing on Global Trends’
  • 203. Global Trends in Quality Assurance in Higher Education Conclusion  Quality assurance will continue to be a high priority for higher education.  During the last decade quality-assurance schemes for higher education have been implemented almost everywhere.  Regional conferences and summits have taken place throughout the world to address this challenge. The Bologna process is guiding Europe toward shared benchmarks and standards that will make it possible to compare qualifications awarded in all participating countries.
  • 204. Global Trends in Quality Assurance in Higher Education Conclusion • Quality remains difficult to define and subsequently problematic to measure. Furthermore, quality will have different meanings in different environments. • Higher education has to prepare graduates with new skills, a broad knowledge base, and a range of competencies to enter a more complex and interdependent world. • Agencies throughout the world are struggling to define these goals in terms that can be understood and shared across borders and cultures. • Since the 1980s there has been extensive and ongoing discussion within nations, within regions, and across the globe, to find new ways of assuring the many stakeholders involved that quality is being evaluated and monitored. What has resulted at the very least is an explosion of new agencies and a sufficient number of new acronyms to boggle the mind-ANQAHE, INQAAHE, GIQAC, ENQA, EQAR, QAA, CHEA, among others. • • Schemes for quality assurance are now accepted as a fundamental part of providing higher education, but national, regional, and international efforts need to be integrated • The need for international cooperation is clear, but the dialogue is really only just beginning.
  • 205. Global Trends in Quality Assurance in Higher Education Thank you
  • 206.  Building congruence between the internal and the external QA systems Prof. Mohamed Miliani, President of the National Evaluation Committee, Algeria
  • 207. Building congruence between IQA and EQA: The Algerian experience Prof. Mohamed MILIANI President of the National Evaluation Committee Member of the National Committee for the Implementation of Quality Assurance in HE 2013 Islamic SRTM Oct. 28-29, 2013. kingdom of Bahrain
  • 208. PROBLEMATICS of the Ministry’s ROADMAP : BUILDING COHERENCE translated in the Strategic Plan VISION/ORIENTATIONS/ GUIDING PRINCIPLES: 2001 policy of modernisation of the sector; 2002-2003 Task force for the Reform of HE; 2012-2013: sector policy support programme; 2010-2014: 5-year programme of the Sector POLICY OF EVALUATION : * mid-term reviews; CNH; audits 2010; CRE; CPND CNEVAL * evaluation of existing processes (programmes, steering committees, sub-systems; strategies and methodologies) * evaluation of programmes, learning and competences * evaluation of establishments
  • 209. First step (from 2010) (ad hoc Committee for the implementation of QA: CIAQES) The ROADMAP: - Elaborate and monitor a programme of implementation of a system of QA in HE. - Establish a national frame of reference of norms and criteria in accordance with international standards (CONGRUENCE) - Apply a programme of information towards the target groups (done) and organize a training plan for the QA coordinators (finished). - Organise operations of self-assessment of a pilot group of universities (will start soon). - Ensure a strategic monitoring (measures and responsibilities) in the sector of QA. - Help gather the elements for the definition of a NATIONAL POLICY and a MODEL of QA and prepare the conditions for the setting up of an AGENCY in charge of the implementation of this policy. (CONGRUENCE)
  • 210. RELATION BETWEEN IQA & EQA Paving the way for EQA 1st step: 2nd step: UNIVERSITY’S PERFORMANCE UNIVERSITY’S INTERNAL ASSESSMENT IQA EQA ANNUAL REPORT ON-SITE VISITS REPORT ON RESULTS OF ASSESSMENT FOLLOW -UP FEEDBACK FEEDBACK
  • 211. The QUALITY SYSTEM (building congruence) MEASURES/OUTCOMES/ACTIVITIES RESOURCES/RESPONSIBILITIES SET SCHEDULE the LMD training package - Task Force on the Reform of HE 2002-2003 - National Conference of Universities - National Accreditation Committee (CNH), 2005 - National Committee for the follow-up of the Reform, 2007 - National Pedagogical Committees (CPND) 2011 2002-2004 the National Qualifications Framework National Accreditation Committee (CNH ) forthcoming the Quality Assurance System ad hoc Committee for the Implementation of Quality Assurance in H.E (CIAQES) Started in 2008 the Quality Assurance Frame of Reference (AQI-UMED) ad hoc Committee for the Implementation of Quality Assurance in H.E (CIAQES) Started in 2010 forthcoming the National Quality Standards National Pedagogical Committee of Field of Training (CPND) forthcoming the Key Performance Indicators (KPI) ICMHESR (Saudi Arabia, 2011) National Evaluation Committee (CNEVAL) published Oct. 2011 adaptation forthcoming
  • 212. In order to achieve coherence between the different factors of HE change, necessity to build congruence between the elements of the QA system: the following instrument should be matched to respond to the ecological validity of the system: AQI-UMED project: IQA in universities of the Mediterranean aims at development and the Reform of the Maghrebi HE systems and universities, in particular Improve quality and cogency between these countries: i.e. harmonisation with external systems of HE, but priority given to internal assessment, and improvement of governance, KPI: more harmonisation between universities of the Islamic World
  • 213. PERSPECTIVES STRATEGY 2030 OF THE SECTOR Stated in terms of mid and long-term objectives and realisations: On the one hand: A frame of references (of training, occupational and institutional), adequate self-evaluation methodologies, a national qualifications framework, on the other hand: Improvement of the mode of governance of establishments; satisfaction to the exigencies of Quality, preparation of students to the challenges of professional world, reduction of university formation and professional projections gaps, increase of legibility of national degrees. However, this must be reinforced with more coherence, more congruence between the parts of the system, operability, reliability, systemic vision, a monitoring system for a more harmonious system of HE with its direct and external worlds,
  • 214.  Cross Border Higher Education-Best Practices followed in SAARC Countries Ms. Sheema Haider, Director, Quality Enhancement Cell, Indus University, Pakistan Theme 3: Trends & issues in Cross Border Higher Education
  • 215. CROSS BORDER HIGHER EDUCATION. BEST PRACTICES FOLLOWED IN SAARC COUNTRIES Presented by: Sheema Haider Director Quality Enhancement Cell Indus University
  • 216. CROSS BORDER HIGHER EDUCATION  “Higher education that takes place in situations where the teacher, student, program, institution/provider or course materials cross national jurisdictional borders. Cross-border education may include higher education by public/private and not-for-profit/ for profit providers. It encompasses a wide range of modalities in a continuum from face- to-face (taking various forms from students travelling abroad and campuses abroad) to distance learning (using a range of technologies and including e-learning).” (UNESCO/OECD (2005). Guidelines for Quality Provision in Cross-border Education. Paris. See) 217
  • 217. 218
  • 218. CROSS BORDER HIGHER EDUCATION Cross-border education is a subset of “internationalization of higher education” and can be an element in the development cooperation projects, academic exchange programs and commercial initiatives. (Knight , (2006) A guide to the implication of GATS for Cross border Education) 219
  • 219. SIGNIFICANCE OF CROSS BORDER HIGHER EDUCATION Impact of Globalization Globalization affects each country differently. It can have both positive and negative consequences, according to a nation’s individual history, traditions, culture, priorities and resources. Education is one of the sectors impacted by globalization Internationalization of higher Education It is a widely accepted maxim that 1. Like business generally, higher education is globalizing 2. In many countries, higher education is now an important export sector, with university campuses attracting international students from around the world. 3. Licensing production, in the form of franchising degree provision to international partners, is beginning to mutate into foreign direct investment and contributing in economic growth. 220
  • 220. The SAARC member countries shares similarities in terms of : 1. Geographic and climatic conditions 2. Socio-economic aspects 3. Norma, Moral Values and Cultural aspects 4. Educational Advancement ……etc Concerns raised in the 9th summit (Male,1997) “Illiteracy is one of the measure factor contributing to the regions economic instability and social imbalance” (http://www.saarc-sec.org) The SAARC member countries corporate in number of areas : 221 Biotechnology Culture Economic and Trade Agriculture & Rural development Education Energy Environment Security Aspects Finance Funding Mechanism Information,Communication and Media Social Development People to People contact Poverty eradication Science and technology Tourisms INTRODUCTION
  • 221. INITIATIVES TAKEN BY SAARC  Establishment of South Asian Universities (SAU) India proposed to create a center of excellence at the 13th SAARC summit (Dhaka, Nov 5th ,2005) First Academic Session was commenced on 22 August 2010 with an intake of 50 students out of which 50 STUDENTS 222 25 students in MA Development Economics 25 students in MAC Master in Computer Application
  • 222. INITIATIVES TAKEN BY SAARC  Indian Council for Cultural Relations ( ICCR) Scholarships Under the SAARC chair fellowship scheme two scholarship are offered to each SAARC member countries.  Open and Distance Learning SAARC Consortium Open and Distance Learning SACODIL has been established “To strengthen cooperation in the joint development of educational programmers, credit transfer, and promotion of equal opportunities and access to knowledge.” 223
  • 223. SCENARIO OF EDUCATION IN SAARC COUNTRIES
  • 224. AFGHANISTAN Total Population 29.82 Million (2012) GDP (2012) $ 18.03 Billion  Net enrolment in Primary education , 1993 25.7  Net enrolment in secondary education , 2007 24.1  Gross enrolment in tertiary education, 2009 3.3  Adult Literacy rate (2000) 28.1  Male (2000) 43.1  Female (2000) 12.6 225 STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012) UNESCAP
  • 225. BANGLADESH Total Population 154.7 Million (2012) GDP (2012) $154.7 Billion  Net enrolment in Primary education , 1990, 72.7  Net enrolment in secondary education , 2010, 47.4  Gross enrolment in tertiary education, 2009 , 10.6  Adult Literacy rate , 2010 56.8  Male (2010) 61.3  Female (2010) 52.2 226 STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012) UNESCAP
  • 226. BHUTAN Total Population 7.4 lacs (2012) GDP (2012) $1.780 Billion  Net enrolment in Primary education , 2011 , 88.3  Net enrolment in secondary education , 2011, 53.8  Gross enrolment in tertiary education, 2011, 8.8  Adult literacy rate (2005) 52.8  Male (2005) 65.0  Female (2005) 38.7 227 STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012) UNESCAP
  • 227. INDIA Total Population 1.237 Billion (2012) GDP (2012) $1.842 Trillion  Net enrolment in Primary education , 2008, 92.1  Net enrolment in secondary education  Gross enrolment in tertiary education, 2010 , 17.9  Adult literacy rate (2006) 62.8  Male (2006) 75.2  Female (2006) 50.8 228 STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012) UNESCAP
  • 228. Total Population 3.38 lacs (2012) GDP (2012) $2.22 Billion  Net enrolment in Primary education , 2011 , 96.2  Net enrolment in secondary education ,2002, 48.9  Gross enrolment in tertiary education, 2008, 12.6  Adult literacy rate (2006), 98.6  Male (2006) , 98.6  Female (2006) , 98.6 229 MALDIVES STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012) UNESCAP
  • 229. Total Population 3.38 lacs (2012) GDP (2012) $2.22 Billion  Net enrolment in Primary education , 2000 , 71.1  Net enrolment in secondary education ,  Gross enrolment in tertiary education, 2004, 5.6  Adult literacy rate (2010), 60.3  Male (2010) , 73.0  Female (2010) , 48.3 230 NEPAL STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012) UNESCAP
  • 230. Total Population 179.2 Million (2012) GDP (2012) $231.2 Billion  Net enrolment in Primary education , 2010 , 74.1  Net enrolment in secondary education ,2010, 33.8  Gross enrolment in tertiary education, 2008, 5.4  Adult literacy rate (2009), 54.9  Male (2009) , 68.6  Female (20090) , 40.3 231 PAKISTAN STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012) UNESCAP
  • 231. SRILANKA Total Population 20.33 Million (2012) GDP (2012) $ 59.42 Billion  Net enrolment in Primary education , 2010 , 94.0  Net enrolment in secondary education ,  Gross enrolment in tertiary education, 2010, 15.5  Adult literacy rate (2010), 91.2  Male (2010) , 92.6  Female (2010) , 90.0 232 STATISTICAL YEARBOOK FOR ASIA AND THE PACIFIC 2012) UNESCAP
  • 232. BEST PRACTICES BY SAARC COUNTRIES 233 Working method or set of working methods that is officially accepted as being the best to use in a particular business or industry. (Cambridge Dictionaries)
  • 233. BEST PRACTICES FOLLOWED IN SAARC COUNTRIES  BRANCH CAMPUSES / FRANCHISING Example 1. Karachi School of Business & Leadership ( Strategic collaboration with University of Cambridge Business Judge School) 2. Shaeed Zulfiqar Ali Bhutto Institute of Science and Technology (SZABIST) ( Dubai International Academic City) 3. Modi-ATI Academic Institute (MAII) ( Strategic alliance with Stratford University) 4. Mahtma Gandhi University ( Dubai)  DISTANCE LEARNING Example Virtual University Khan Academy 234
  • 234. BEST PRACTICES FOLLOWED IN SAARC COUNTRIES OVERSEAS SCHOLARSHIP Evacuee Trust Property Board (ETPB) Govt. of Pakistan offers excellent opportunities for SAARC students. Scholarship is offered by University o f Punjab in following disciplines 1. Master in Communication Studies 2. Masters in International Relation 3. M.Phil in South Asian Studies 235
  • 235. BEST PRACTICES FOLLOWED IN SAARC COUNTRIES  ACADEMIC EXCHANGE PROGRAM Kennedy-Lugar Youth Exchange and Study Program (Provides scholarship to Pakistan high school students in USA for one study session) 27 MOU’s Sign by Indus University with International Universities in Vice Chancellor’s Forum on Sareena Hotel, Islamabad on 23-24 September 2013  INDUSTRIAL LINKAGE PROGRAM Technology Incubation Centre (TIC) is an initiative of NUST to incubate technology based start up companies. International Cooperation Centre for Engineering Educational Development(ICCEED) ( Established by Japan in Srilanka) 236
  • 236. QUALITY ASSURANCE AGENCY , HEC PAKISTAN Established in 2005 as a policy making and monitoring body for maintenance and enhancement of QUALITY in higher education  Policy making and development of practical guidelines of quality assurance related to the higher degree programs  Developing guidelines for establishment of Quality Enhancement Cells and Monitoring & Evaluation of these QEC’s.  Capacity building to enhance the standard of quality assurance in higher education at national level.  Professionals from QAA will serve as master trainer to build capacity of professionals in QECs after receiving their trainings in foreign countries.  QAA will also be a monitory and regulatory body to focus on quality and implementation of all desired237 BEST PRACTICES FOLLOWED IN SAARC COUNTRIES
  • 237. QUALITY ASSURANCE AGENCY , HEC PAKISTAN 238
  • 238. CONCRETE MEASURES TAKEN BY SAARC MEMBERS COUNTRIES From all the above discussion , it has been concluded that following practices being done by SAARC countries: 1. Learner mobility, credit transfer/ recognition of mutual degrees 2. ICT compatibility and connectivity 3. Development of database 4. Promoting ODL in the region 5. Academic programmes for accreditation and recognition by Member Institutions/States 6. Sustainable development capacity building, innovation in teacher education to achieve MDGs(Millennium Development Goals) 239
  • 239. 240
  • 240.  Cross Border Higher Education: Challenges in GCC Dr. Tariq Al Sindi, General Director – QQA Theme 3: Trends & issues in Cross Border Higher Education
  • 241. Manama – Kingdom of Bahrain www.qaa.edu.bh Trends and Issues in Cross Border Higher Education: Challenges for GCC QA Islamic Meeting & Seminar
  • 242. Definition of CBHE It may include HE by: CBHE has been defined as the movement of people, programs, providers, curricula, projects, research and services in higher education across national jurisdictional borders (OECD and The World Bank 2007) Public/Private Profit/non-Profit distance learning (range of technologies and including e- learning). From face-to face (students traveling abroad and campuses abroad) to It encompasses a wide range of modalities:
  • 243. Category Forms and Conditions of Mobility Development Cooperation Educational Linkages Commercial Trade PEOPLE Students Professors/scholars Researches/ Experts/consultants Semester/year aboard Full degrees Field/research work Internships Sabbaticals Consulting PROGRAMS Course, program sub-degree, degree, post-graduate Twinning Franchised Articulated/validated Joint/double award Online/distance PROVIDERS Institutions Organizations Companies Branch campus Virtual university Merger/ acquisition Independent institutions PROJECTS Academic projects Services Research Curriculum Capacity-building Educational services “MOBILITYSHIFT” Framework For CBHE
  • 244. Branch Campuses: the key TNE activity Require large investment in human & physical resources. They provide fast upgrading of educational quality in the country.
  • 245. Branch Campuses Increasing number of BCs in the Gulf region Asia and the Gulf region have been identified as particular BC campus hot spots UAE is the country with the largest number of BCs in the world 40 200 BC across the world as December 2011
  • 246. Benefits Improves inter-cultural understanding Improves local education standards Increases local provision - meets unmet local demand Increases market opportunities + student numbers/income for institutions with demographic problems Reduce the infrastructure cost to the state Trade benefits (huge commercial potential) mobility of students - increase access to higher education Globalization of labor market
  • 247. Tension Risks to reputations (profit driven) Difficult recognition choices Problems over responsibilities Market challenges Challenges to QA processes (internal/external) Consumer protection issues – Degree Mills Commercialisation of HEI Inequitable provision compared to parent institution
  • 248. • Population (>5% annually) • Infrastructure • Use of Technology Strategies For HE Development in Gulf Countries Fastgrowth Need for Higher Education
  • 249.  Develop & support national institutions  Branch Campuses of Foreign Universities  Partnership with Foreign Universities Franchised programs Joint degree programs Less formal partnership Strategies For Enhancement of Educational Quality
  • 250. Which Route To Be Adopted? Kingdom of Saudi Arabia o No international branch campuses o No face-to-face transnational education o Mainly to support national universities, and also to encourage cooperation with foreign universities
  • 251. Which Route To Be Adopted? Sultanate of Oman o Both, Branch campuses & franchised programs are allowed o Private HEI has to be affiliated with a foreign university o Provides incentive for private HE o 1 BC
  • 252. Which Route To Be Adopted? Kingdom of Bahrain o Few transnational higher education providers o Mainly to support national & private HEIs. o Branch campuses and franchised programs are also allowed
  • 253. Which Route To Be Adopted? Qatar o Support branch campuses of top ranked foreign HEIs. o Has 8 branch campuses of foreign universities o Qatar Foundation has a goal to bring top 10 world class HEIs
  • 254. Which Route To Be Adopted? Kuwait o Few transnational higher education providers o Encourage cooperation with foreign universities o 2 BCs & 5 twinning/affiliations
  • 255. Which Route To Be Adopted? United Arab Emirates o All HE models exist: o National Universities o Branch campuses o Franchised programs o Joint-degree programs o Hosting quarter of branch campuses worldwide o UAE is the country with the largest number of BCs in the world
  • 256. Factors in decision making: Which Route (Strategy) To Be Adopted? Decisions Country’s own strategy, if available Political , particularly in the absence of clear strategy Economic / financial
  • 257. The Role of Quality Assurance The quality of CBHE is a shared responsibility between importing and exporting countries • QA should cover cross-border education in all its forms • Stakeholders should collaborate internationally to enhance the transparency about the quality of HE and about HE systems • CBHE delivery should have the same quality as home delivery
  • 258. Recognition of QA and TNE With TNE IQA & EQA processes and procedures must be:  no different than for traditional home-delivered education  consistent with national and international guidelines With (JDs) ensure there is an appropriate ‘MoU’ established with clear responsibilities In the case of the recognition of TNE for admission or exemption procedures should be as rigorous. NQF will provide more transparency for the purposes of recognition and QA
  • 259. BUT.. Can you claim on QA warranty? • Institutions use EQA or external accreditation as a reason for students to trust them and their qualifications. • Do accreditation and QA really do this job? • How well does accreditation perform in CBHE? • Does it really guarantee quality, in the way it’s often portrayed as doing? • If it does, can a student claim against the guarantee? From anywhere in the world? • If it doesn’t, what value does it have?
  • 260. Few Implications… HEIs have to make numerous recognition judgements The NQF will simplify the recognition process It is possible that global standards will gradually evolve for QF, QA and various generic qualifications. The role of learning outcomes in recognition matters will begin to dominate recognition and QA, but only when they are in widespread use + well written and fully quality assured. Institutions need to undertake staff development in the writing, interpreting and analysis of LOs to develop new QA systems and new qualifications frameworks
  • 261. External Control International regulation through QA & accreditation International QA networks (eg INQAAHE, ENQA, ANQAHE) International academic information and recognition networks (e.g. ENIC/NARIC Network) International qualifications frameworks (e.g. EQF) Common internationally agreed definitions or descriptors of basic terms (e.g. ‘credit’, ‘bachelor’, ‘master’, ‘doctor’) Common lexicon for international HE International code of practice for transnational consortia
  • 262. The Need For Guidelines or Standards • support and encourage international cooperation and understanding of the importance of quality provision in CBHE • protect students and other stakeholders from low-quality provision and disreputable providers • encourage the development of quality cross- border higher education that meets human, social, economic and cultural needs
  • 263. The Way Forward Quality assurance • have a IQA & EQA system • have fair mechanisms for recognition of qualifications • have regulatory framework at the regional levels for QA mechanism Transparency and accessibility of information • be transparent about what you do and make the relevant information accessible internationally • Enable national authorities to collaborate in devising regulation for transnational education Collaboration • Strengthen your collaboration with other stakeholders in your country, regionally and internationally • Establish cross-border agreements among countries to discourage degree mills
  • 264. Lesson Learned: Challenges • There is a need for regional regulatory frameworks to control transnational institutions • CBHE needs to be accessible, available, affordable, relevant and of acceptable quality • Strengthen student mobility through administrative procedures  lack of solid data on the volume and type of cross-border programme and provider mobility  Ensure the quality of academics and to achieve the recognition/legitimacy of what qualifications are awarded.