It is not a novelty that all libraries want to obtain as many users as possible and for this the hybrid library is going to virtual places. But if we really want to demonstrate this user increase we need statistical information as a guarantee. And also, every librarian needs the statistical data to check that the management results will attain our objectives.There are a lot of reasons to justifying the importance of having true and complete statistical data about our library. On the whole it justifies its existence, and in the specific case of virtual libraries, the high budgets. However probably the most important aid for librarians is to know the user satisfaction and identify their training needs. In 2008, for all this above-mentioned reasons the librarians of the Virtual Library of Health Sciences of the Balearic Islands began to study the statistical data about contracted electronic resources. We were looking at what they could show us and we asked ourselves if the statistical data of the electronic resources were really useful for virtual library management, and in most cases we immediately noticed that they were not. So to find a solution we proposed to make a detailed analysis of this management area. In this study we have not analyzed the situation of the technical management of statistical reports of databases because it would be too extensive. But we have studied this topic and we do believe that there are very few solutions on the market to resolve. We wish to invite you to create more data retrieval services because this is the only way to regularly achieve a statistical data library

1. The E-journals And Their Statistics:
E-
As Broad As It Is Long?
Silvia Sastre Suárez
Primary Care Management of Mallorca. Documentation Department.
Virgili Páez Cervi
Balearic Local Health Authority. Biomedical Documentation Service of the Balearic Islands.
Elena Pastor Ramon
Son Llàtzer Hospital . Library
Ramón Ordóñez Nievas
Son Dureta University Hospital . Library
Maria Costa Marín
Can Misses Hospital. Library
12th EAHIL Conference. Lisbon, Portugal, 14th-18th June 2010

2. Objective
Are the statistical data of
the contracted electronic
resources really useful for
library management?
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3. The Team 3

4. Contracted electronic resources
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5. International projects of standardization
http://www.projectcounter.org/ http://www.niso.org/
The Standardized Usage Statistics Harvesting Initiative
Protocol standard (ANSI/NISO Z39.93-2007)
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6. Statistical data reports of our electronic resources
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7. Adequacy to the SUSHI protocol
Databases contracted
Fulfill it Partially Do not fulfill it No statistical data
5% 10%
32%
53%
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8. We are thinking about
Should we expect the distributors
to give us the statistical data that
we need?
Are we entitled to this
information when we subscribe
to a product?
Is it true that the COUNTER reports
give all the information that we
need to manage our virtual library?
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9. Library management indicators
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10. Objective
Are the statistical data of
the contracted electronic
resources really useful for
library management?
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11. Our conclusions
1. Only 10% of the contracted resources give us complete
statistical reports with quantitative information about
their use.
2. We have to obtain the qualitative statistical data of our
collection use if we want to achieve our clients
expectations.
3. And the most important thing is…
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12. Open this discussion 12

13. Work together
Work together
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14. 12th EAHIL Conference. Lisbon, 14th-18th June 14

15. Muito obrigado
Biblioteca Virtual de Ciències de la Salut de les Illes Balears
http://www.bibliosalut.com
bibliotecavirtual@bibliosalut.com