35. How Does Your Library Report Use of eBooks/Downloadables?
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Hinweis der Redaktion
Overview of the eBook in US Public Libraries 1. netLibrary introduced at ALA Chicago 1999 2. Downloadable content was new, revolutionary! 3. 1 st generation eBook readers—Glass Book, Rocket Bok, etc others Inflexible and Time had not yet come…
Today’s Current Environment Leads to eBook Acceptance by US Public Libraries … and their patrons! Greater availability of internet and broadband access and portable MP3 players The Amazon Kindle arrives Formerly not at all compatible– download to the Apple IPod is now available from key public library vendors Increased acceptance publishers (confidence in DRM) Wider variety of titles and formats (eBooks, eAudiobooks, etc.) available for public library license
This is meant to be only a ‘snapshot’ of the ‘current state’ American Public Library Collection practice in early Spring 2009 Survey developed by presenter and Michael Santangelo of Brooklyn Public Library in Brooklyn NY Sent to the Urban Libraries Council (ULC) and the American Library Association’s Public Library Association (PLA) Collection Development Managers Lists in March April 2009 41 Libraries Responded
The Public Libraries: The Populations They Serve Of the 41 Libraries that Responded , the majority serve larger populations. 13 libraries (31.7%) Serving 1M+ 16 libraries(39%) Serving 500K + 7 libraries(17.1%) Serving 250K+ 3 libraries(7.3%) Serving 100K+ 1 libraries(2.4%) Serving 50K+ 1 libraries (2.4%) Serving 25K+
TOTAL Annual Materials Budgets for the 41 libraries (all formats; expressed in USD) 3 libraries have $15M budgets(7.3%) 3 libraries have $10M-$14.99M budgets(3%) 3 libraries have $8M-$9.99M (3%) 5 libraries have = $6M-$7.99M (12.2%) 9 libraries have$4M-$5.99M (22%) 9 libraries have $2M-$3.99M (22%) 6 libraries have $900K-$1.99M ($14.6%) 1 library has$700K-$899K (2.4%) 2 libraries have $100K-299K (4.9%)
Of the 41 libraries responding 40 libraries (97.6%) have eBooks Collections Only 1 library responding (2.4% ) did not have a eBooks Collection …
What types of eContent formats are offered by the libraries who responded to the survey? Adobe Reader is offered by 34 libraries (82.9%) MobiPocket is offered by 21 libraries (51.2%) eAudio books are offered by 36 libraries (87.8%) ePubis is offered by 9 libraries (22%) Downloadable Music is held by f24 libraries (58.5%) Downloadable Video is offered by 29 libraries (70.7%) *Note: Many libraries offer multiple formats
Does the Library Participate in a Consortium License for eBooks? 17 libraries (41.5%) say YES Libraries (48.8%) say NO while only 4 libraries said “We Used To”
A SNAPSHOT of the 33 libraries that reported their holdings 438,513 = Total # holdings in the 41 libraries 13,288 = Average # ho ldings per library A great start for small collections
1 library = 1 day ( 2.4%) 2 libraries = 7 days ( 4.9%) 18 libraries = 14 days (43.9%) 19 libraries = 21 days (46.3%) 1 library = 28 days ( 2.4%)
1 library = 1 day ( 2.4%) 2 libraries = 7 days ( 4.9%) 18 libraries = 14 days (43.9%) 19 libraries = 21 days (46.3%) 1 library = 28 days ( 2.4%)
What CIRC Intervals are offered to library users? 1 library allows 1 day ( 2.4%) 2 libraries allows 7 days ( 4.9%) 18 libraries allow 14 days (43.9%) 19 libraries allow 21 days (46.3%) 1 library allows 28 days ( 2.4%)
What about the maximum # of items a patron is allowed to borrow at one time? 2 libraries allow 2-3 items ( 4.9%) 6 libraries allow 4-5 items (14.6%) 18 libraries allow 5-10 items (43.9%) 15 libraries allow 10+ items (36.65%)
A popular feature of circulating libraries— the ability top lace an item on hold is also offerel by most of the libraries surveyed
More than a few libraries have expanded their eBooks offering to include eReference books 24 libraries offer them (58.5%) 16 libraries do not (39%) while 1 library (2.4%) is considering
What age levels are represented? Happily the collections are pleasingly consitent 41 libraries (100%) include Adult materials 38 libraries (92.7%) include YA 34 libraries (82.9%) include Children’s materials * Many libraries reported multiple ages represented in their collections
Many libraries must accommodate these new formats and FLAT or SHRINKING Budgets by reallocating funds previously assigned to other formats 19 libraries (46.3%) report this action. 15 libraries (36.6%) do not do this currently yet 8 libraries (19.5%) are considering making this change.
4.9% have a Budget line for eBooks ONLY (2 libraries) 46.3% have a Budget line for ALL Downloadable (eBooks, eVideo, eMusic, eAudio, etc.) (19 libraries) 46.3% Include eBooks in their eResources Budget (19 libraries) 7.3% Include eBooks in their Print Budget (Fiction, Best Sellers, etc) (3 libraries) 7.3% include eContent in their Media Budget (Audiobooks, CDs, DVDs) (3 Libraries) 7.3% use a mix of methods
Audible & Books 24/7 = 1 library NetLibrary = 19 libraries NetLibrary & B&T = 1 library NetLibrary & OverDrive = 7 libraries NetLibrary & Recorded = 2 libraries OverDrive = 6 libraries Recorded Books = 1 Library Rocket eBook & NetLibrary = 1 library
What vendors are libraries using today? Audible.com used by 4.9% (2 libraries) Baker & Taylor used by 2.4% (1 library) Cengaege(Gale) used by 48% (20 libraries) ebrary used by 2.4% (1 library) Ingram used by 12.2% (5 libraries) MyLibraryDV used by 12.2% (5 libraries) NetLibrary used by 73.2% (30 libraries) OverDrive used by 92.2% (37 libraries) NOTE: No libraries reported using Amazon/Kindle, ITunes, or Sony reader.
Most Positive Vendor Experience TOP 4 My Library DV 2.4% (1 library) netLibrary 9.8% (4 Libraries) OverDrive 78 % (32 libraries) Other 9.8% (4 libraries)
What DO Libraries Value most ? Ease of use by library customers = 60.5% (23 libraries) Multiple platforms (MP3 players, Ipods,) = 57.9% (22 libraries) Ease of use administrative portal = 5.3% (2 libraries) Dedicated librarian selection portal = 5.3% (2 libraries) A unique, ‘branded’ portal for public use = 42.1% (16 libraries) Price point/cost = 5.3% (2 libraries) Customer service = 26.3% (10 libraries) MARC Records = 23.7% (9 libraries) Timely turnaround from order to delivery= 18.4% (7 libraries) Wide selection of titles and formats =42.1% (16 libraries) Marketing support = 5.3% (2 libraries)
Does the library offer any devices loaded with content for CIRC? NO library offers (preloaded w/content) = 0% No library offers Sony Readers (preloaded) = 0% 2 Libraries offer MP3 players(preleoaded w/eAudio) = 4.9% 14 libraries offer Playaway (self-contained, single title MP3 eAudiobooks) = 31.4% NO iPods (preloaded w/content) = 0% None; considering adding = 12.2% None; Not considering = 53.7%
Does the Library allow patrons to download content in the library on librarry computers? 14 libraries say YES = 34.1% 19 libraries say NO = 46.3% While 14 libraries are CONSIDERING = 19.5
What about CIRCULATION? INCREASED = 87.8% (36 libraries) DECREASED = 2.4% (1 library) SAME (no change) = 9.8%(1 library)
16 libraries include in eContent usage reports= 39% 5 libraries Include in MEDIA CIRC reports = 12.2% 8 Libraries include in PRINT CIRC reports = 19.5% 11 libraries employ a Discrete eBooks CIRC report = 26.8% Do not include in reports = 2.4% (1 library)
Does the Library offer Training on eBooks/devices for Library Users? YES = 58.5% (24 libraries) NO = 34.1% (14 libraries) CONSIDERING = 7.3% (3 libraries)
Has the offered Programs or events to publicize eBooks YES = 53.7% (22 libraries) NO = 31.7% (13 libraries) CONSIDERING =17.1% (7 libraries)
Since this survey was completed OverDriv e inaugurated iPod compatible content in Spring 2009 Baker & Taylor announced partnership with OverDrive in May 2009; a ‘private label digital media library’ Ingram ramped up iPod compatibility and introduced a new service delivery model in July
OCLC announced 190K titles in NetLibrary Catalog and new iPod compatibility Daily weekly notices in library, publishing and general press
We leaned a great deal.. but to sum up Growing in demand (Holds) Growing in use (CIRC) Supplanting other formats (% of $) Popular with all ages (Teens & 20s) Popular ways to attract tech savvy new and ‘former’ library patrons Cost effective choices (Loss rates, collection management) etc.