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PROFESSIONAL LIABILITY FUND




                                         IN BRIEF
                              MALPRACTICE AVOIDANCE NEWSLETTER FOR OREGON LAWYERS

Issue No. 70                                                                                   MAY 1998



        IS YOUR HARD EARNED                                                                                  the misappropriation.


        MONEY BEING STOLEN?                                                                                        What can you do to protect yourself? Here are a
                                                                                                             few simple steps you can take to minimize the risk of
      In   1994 a North Carolina lawyer was disbarred                                                        loss:
for "gross negligence in overseeing trust accounts"
                                                                                                             1. REVIEW IT. If accounting duties have been del­
after      his      secretary           misappropriated                             $35,000.
                                                                                                             egated to staff, it is critical that a partner take respon­
Although the lawyer had no knowledge that his sec­
                                                                                                             sibility for reviewing all notkes, correspondence or
retary was stealing and took no money himself, the
                                                                                                             statements received from the firm's bank(s).Instruct
Slale bar found his inattention to his finances grounds
                                                                                                             staff to date stamp and deliver bank mail unopened to
for disbarment.
                                                                                                             the partner in charge of this review. When the bank
     In another instance. a long-term employee embez­                                                        statement itself arrives, do the following:
zled thousands from a trust account, then forged a res­
                                                                                                                   Reconcile the account                 in question.              (The trust
ignation letter from the lawyer to the state bar so the
                                                                                                                   account bank statement should                       reconcile to the
bar wouldn't in vestigate the loss.
                                                                                                                   check register and client ledgers.)
     These horror stories, reported in Lawyers Weekly
                                                                                                                   Examine all transactions for any irregularities,
USA, I have had their counterparts in Oregon.                                                  Each
                                                                                                                   Verify that deposits were made timely and that no
year the Professional Liability Fund (PLF) receives
                                                                                                                   deposits were reduced by cash returned to the
calls about embezzlement, misappropriation of funds
                                                                                                                   person making the deposit.
or office theft. Trusted law office staff, attorneys,
janitorial help, and even clients may be involved in                                                               Examine        canceled checks (including endorse­
                                                                                                                   ments) for forgeries.


                      IN THIS ISSUE                                                                                Keep an eye out for counterfeit checks.


                                                                                                                   Investigate any missing checks or breaks in check
   Is Your Hard Earned Money                           Being Stolen?                     J       ďż˝
                                                                                                                   sequence.
    PIP    Basics .. .         .   .. . . .   .   .   . ...   .   .. . .          . . .3         j
    Free    Practice Aids from the PLF                                    ... Ins.rr                         In a larger firm, an administrator may be responsible
                                                                                                             for some or all of these duties; however, some mech­
    Free CLE        Tapes from the PLF .. ...b.serr
                                                                                                             anism must exist for review and supervision by the
                                                                  .




    New     Oregon Tax Court Appeal Procedures 7                                                             managing partner.

    Update: Medicaid Transfers . . .                                                 .   8
                                                                                                             2.    USE FINANCIAL STATEMENTS.                                         Financial
                                                        .




    Tips To Avoid Surprise Medicaid                                                                          statements, or their equivalent, should be reviewed at
    Recovery . . . . . . . . . . . . . . . . .                        .              .9
                                                                                                             least quarterly for any radical changes in expendi­
    Suing An Insurance Co m pa ny?                            .......10                                      tures.    Look long and hard at categories such as pay­

    L iti gation Stress Syndrome                         .... .             . .   .. 1 J                     roll or office expense. In larger offices, embezzlers
                                                                                                             have been known to create fictitious employees or
    Tips,    Traps, and Resources                        .........12
                                                                                                             pay personal bills using the office expense account.




                                                                                               DISCLAIMER
Thill RewdCUet includes       cI.l.im prC'll cnlion Icchn.iquCli Which oJle ctclilncd 10 minimize Ihe likelihood o( !)cin, .llled for                  ICI:al moilpracTice. Thl:   m,a1c.:f1:11 pre­

 en led docl. nlll clhlbli�h. repOrl, or creOlle the .�tilnd:ud of carc                 (or   oIuornCp, The ilniclc� do nul rcpre:1icnt .. complclc   anal)'''L'i of the: 10f'I�� prccntcd and
 reilJcn ,hOl,lld cuoJuc:'   I!crr own apprIJprialC leďż˝..1 rClc".rch,
3.   SEPARATE DUTIES.                 Centralized accounting       6. PROVE IT. Question check requeSts for any ven¡
responsibilities make it more difficult to detect theft            dors whose name you don't recognize. Require two
or other problems. Payroll should be scrutinized by                signatures when a check is written for more than a
someone other than the person responsible for cutting              specified dollar amount. Never sign a blank check.
the payroll checks. Whenever possible, have separate
                                                                   7.      DEPOSIT       IT.       Immediately     photocopy and
people handle the separate accounting functions of
                                                                   endorse all incoming checks, money orders, drafts or
accounts receivable, accounts payable, etc. Consult a
                                                                   other instruments using a "for deposit only" endorse­
CPA firm for assistance in setting up proper controls
                                                                   ment stamp.      To protect yourself and your clients,
and accounling procedures.
                                                                   make deposits         daily.    Remember,     the   sooner you
4.   LOCK IT UP.           Store truSl and general aCCount         deposit client funds in trust, the more quickly the
checks and deposit slips in separate locations. Not                funds will clear and be available for disbursement. If
only will this make the thief's job more difficult, it             you have client money on the premises and cannot
will Jessen the chances of writing a check on, or mak­             get (0 the bank, you must make other secure, appro­
ing a deposit into, the wrong account. Also, minimize              priate arrangements.
the number of blank checks you keep on hand.
                                                                   8.    CUT IT UP.       If you received an ATM card when
5.   NO CASH.           Never allow checks to be written           you opened up your account, cancel your pin code
from your trust account to cash. Pay yourself by writ­             immediately, cut up the ATM card and do whatever
ing a check payable to your operating account. Pay                 else is necessary to prevent             ATM access to your
costs on behalf of the client directly to the entity in            account. This applies to your trust and general oper¡
question,    i.e.,   the court.     county recorder,    sheriff,   ating account.
process server, etc. Discourage clients from paying in
                                                                   9.    KNOW IT.        Many a lawyer has been lulled into
cash. If cash is accepted, have another employee wit­
                                                                   complacency thinking nothing will go wrong because
ness the cash transaction. Limit the amount of petty
                                                                   a process is "computerized." Anyone who has ever
cash and establish forms and procedures for using it.
                                                                   experienced data corruption, a virus or similar prob­
                                                                   lem understands the danger of this attitude. ]n some
                                                                                                                                       .. ďż˝
                                                                                                                                         p

                                                                   instances, computerization can make a firm more vul­
                                                                   nerable to theft. If you don't understand how your pro¡
                                                                   gram works, you can't supervise ochers who are per­
                                                                   forming accounting duties with it. Use passwords to
                                                                   prolect and limit access to financial data stored on
                                                                   computer.
                              RAISED BY
                                                                   10.     KNOW THEM.             Don't enter into a partnership,
                              AN ALCOHOLIC?                        office share, or hire a bookkeeping service on blind
                                                                   faith-check the background of your potential part¡
                                                                   ners,   office mates or independent contractors. If
                                                                   you're h iri ng staff, check references as thoroughly as
           The Oregon Attorney                                     possible. Once in practice, keep an eye out for 1.!n�x­
            Assistance Program                                     plained changes in lifeSlyle, spending habits. or other
                                                                   behavior that might tip you off that something is
              Can Help You!                                        wrong. Audit billing statements periodically to make
                                                                   sure they    match       the    actual   work    done    by   the
                                                                   partnerIassoci ate.
                       Michael Sweeney
                     Direct Line: 226¡ 057                                         HOW TO GET HELP
                               or
                     1-800-321-0AAP(6227)                                Consulting with a CPA firm is probably one of
                           (To page)                               the best moves any practitioner or firm can make in
                                                                   establishing proper accounting systems and controls.
                                                                   Jf you don't have       a   CPA firm in mind, concact the
                                                                                                                                       .i
         A free, non-profit, confidenllal program for you
                                                                   Oregon Society of Certified Public Accountants at


Page 2                                                      IN BRIEF                                                       MAY 1998
Wilsoll alld Dee Crocker. Norma Johnson of the Portland

    FILES PILED:'HIGH. ďż˝
                                          ,-----
                                                                      CPA firm ueHen Mesher & Company. Pc. and Jill
                                                   ..                 Husemann of JBL&K Insurance for Jheir assistance in


         ON THE FWOR?
                                                                      compiling this article.

                                                        ,   .         I   This excerpt repriJ.l(ed with permission     from   LowyerJ' Wt:tk.ly USA
                                                                      (September 9. 996).   For subscription information. call 1-800-451-9998.
    Call for                                                          or write Lawyers Weekly Public.alious.   41   West Street, Boston.   MA 02111.
   free and
   confidenrilll
   office systems
   assistance.

   PROFESSIONAL
   LlABllJTY FUND
   ¡ Carol WH."'.
   • Dec Crocker
   • Beverly Michaelis


       PraCh'ce Managemenl
       A�l.son

   503-639-6911 or
   /-800-452-1639                                   d
503-641-7200 or 800-255-1460 and ask for Ihe
Client Referral Service.

    Insurance brokers can provide quotes on com­
mercial insurance including fidelity insurance, bonds
and any special endorsements you or your firm might
need. Fidelity insurance is different than a fidelily
bond. Fidelity insurance pays for the loss. Fidelity
bonds pay for the loss, but then look 10 the lawyer
for reimbursement. Rates depend on the amount of
coverage,      deductible. number of locatio os. number
of employees. nature of employees' positions, and
internal accounting controls and procedures.

    The American Bar Association has many excel­
lent practice management publications on bookkeep­
ing. accounting and related issues. Check out the
ABA web site al www.abanet.org or caU the ABA al
312-988-5000.

    The PLF has a variety of resources for practi­
tioners who need belp with tbe mechanics of setting
up a trust aCCOunt or bookkeeping system, including
free and confidential office consultations. For further
information, contact Carol Wilson, Dee Crocker or
Beverly Michaelis at         503-639-6911 or 800-452¡1639.

               B e verly Mi c hae l i s
               Practice Management Advisor
               Professional Liability Fund

The aurhor gratefu.Lly acknowledges the ABA Practice
Management Advisors Task Force, Barbara S. Fishleder,
PLF Director of Loss Prevention, colleagues Carol




MAY 1998                                                        IN BRIEF                                                                   Page 3

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Is Your Hard Earned Money Being Stolen

  • 1. PROFESSIONAL LIABILITY FUND IN BRIEF MALPRACTICE AVOIDANCE NEWSLETTER FOR OREGON LAWYERS Issue No. 70 MAY 1998 IS YOUR HARD EARNED the misappropriation. MONEY BEING STOLEN? What can you do to protect yourself? Here are a few simple steps you can take to minimize the risk of In 1994 a North Carolina lawyer was disbarred loss: for "gross negligence in overseeing trust accounts" 1. REVIEW IT. If accounting duties have been del­ after his secretary misappropriated $35,000. egated to staff, it is critical that a partner take respon­ Although the lawyer had no knowledge that his sec­ sibility for reviewing all notkes, correspondence or retary was stealing and took no money himself, the statements received from the firm's bank(s).Instruct Slale bar found his inattention to his finances grounds staff to date stamp and deliver bank mail unopened to for disbarment. the partner in charge of this review. When the bank In another instance. a long-term employee embez­ statement itself arrives, do the following: zled thousands from a trust account, then forged a res­ Reconcile the account in question. (The trust ignation letter from the lawyer to the state bar so the account bank statement should reconcile to the bar wouldn't in vestigate the loss. check register and client ledgers.) These horror stories, reported in Lawyers Weekly Examine all transactions for any irregularities, USA, I have had their counterparts in Oregon. Each Verify that deposits were made timely and that no year the Professional Liability Fund (PLF) receives deposits were reduced by cash returned to the calls about embezzlement, misappropriation of funds person making the deposit. or office theft. Trusted law office staff, attorneys, janitorial help, and even clients may be involved in Examine canceled checks (including endorse­ ments) for forgeries. IN THIS ISSUE Keep an eye out for counterfeit checks. Investigate any missing checks or breaks in check Is Your Hard Earned Money Being Stolen? J ďż˝ sequence. PIP Basics .. . . .. . . . . . . ... . .. . . . . .3 j Free Practice Aids from the PLF ... Ins.rr In a larger firm, an administrator may be responsible for some or all of these duties; however, some mech­ Free CLE Tapes from the PLF .. ...b.serr anism must exist for review and supervision by the . New Oregon Tax Court Appeal Procedures 7 managing partner. Update: Medicaid Transfers . . . . 8 2. USE FINANCIAL STATEMENTS. Financial . Tips To Avoid Surprise Medicaid statements, or their equivalent, should be reviewed at Recovery . . . . . . . . . . . . . . . . . . .9 least quarterly for any radical changes in expendi­ Suing An Insurance Co m pa ny? .......10 tures. Look long and hard at categories such as pay­ L iti gation Stress Syndrome .... . . . .. 1 J roll or office expense. In larger offices, embezzlers have been known to create fictitious employees or Tips, Traps, and Resources .........12 pay personal bills using the office expense account. DISCLAIMER Thill RewdCUet includes cI.l.im prC'll cnlion Icchn.iquCli Which oJle ctclilncd 10 minimize Ihe likelihood o( !)cin, .llled for ICI:al moilpracTice. Thl: m,a1c.:f1:11 pre­ en led docl. nlll clhlbliďż˝h. repOrl, or creOlle the .ďż˝tilnd:ud of carc (or oIuornCp, The ilniclcďż˝ do nul rcpre:1icnt .. complclc anal)'''L'i of the: 10f'I�� prccntcd and reilJcn ,hOl,lld cuoJuc:' I!crr own apprIJprialC leďż˝..1 rClc".rch,
  • 2. 3. SEPARATE DUTIES. Centralized accounting 6. PROVE IT. Question check requeSts for any ven¡ responsibilities make it more difficult to detect theft dors whose name you don't recognize. Require two or other problems. Payroll should be scrutinized by signatures when a check is written for more than a someone other than the person responsible for cutting specified dollar amount. Never sign a blank check. the payroll checks. Whenever possible, have separate 7. DEPOSIT IT. Immediately photocopy and people handle the separate accounting functions of endorse all incoming checks, money orders, drafts or accounts receivable, accounts payable, etc. Consult a other instruments using a "for deposit only" endorse­ CPA firm for assistance in setting up proper controls ment stamp. To protect yourself and your clients, and accounling procedures. make deposits daily. Remember, the sooner you 4. LOCK IT UP. Store truSl and general aCCount deposit client funds in trust, the more quickly the checks and deposit slips in separate locations. Not funds will clear and be available for disbursement. If only will this make the thief's job more difficult, it you have client money on the premises and cannot will Jessen the chances of writing a check on, or mak­ get (0 the bank, you must make other secure, appro­ ing a deposit into, the wrong account. Also, minimize priate arrangements. the number of blank checks you keep on hand. 8. CUT IT UP. If you received an ATM card when 5. NO CASH. Never allow checks to be written you opened up your account, cancel your pin code from your trust account to cash. Pay yourself by writ­ immediately, cut up the ATM card and do whatever ing a check payable to your operating account. Pay else is necessary to prevent ATM access to your costs on behalf of the client directly to the entity in account. This applies to your trust and general oper¡ question, i.e., the court. county recorder, sheriff, ating account. process server, etc. Discourage clients from paying in 9. KNOW IT. Many a lawyer has been lulled into cash. If cash is accepted, have another employee wit­ complacency thinking nothing will go wrong because ness the cash transaction. Limit the amount of petty a process is "computerized." Anyone who has ever cash and establish forms and procedures for using it. experienced data corruption, a virus or similar prob­ lem understands the danger of this attitude. ]n some .. ďż˝ p instances, computerization can make a firm more vul­ nerable to theft. If you don't understand how your pro¡ gram works, you can't supervise ochers who are per­ forming accounting duties with it. Use passwords to prolect and limit access to financial data stored on computer. RAISED BY 10. KNOW THEM. Don't enter into a partnership, AN ALCOHOLIC? office share, or hire a bookkeeping service on blind faith-check the background of your potential part¡ ners, office mates or independent contractors. If you're h iri ng staff, check references as thoroughly as The Oregon Attorney possible. Once in practice, keep an eye out for 1.!nďż˝x­ Assistance Program plained changes in lifeSlyle, spending habits. or other behavior that might tip you off that something is Can Help You! wrong. Audit billing statements periodically to make sure they match the actual work done by the partnerIassoci ate. Michael Sweeney Direct Line: 226¡ 057 HOW TO GET HELP or 1-800-321-0AAP(6227) Consulting with a CPA firm is probably one of (To page) the best moves any practitioner or firm can make in establishing proper accounting systems and controls. Jf you don't have a CPA firm in mind, concact the .i A free, non-profit, confidenllal program for you Oregon Society of Certified Public Accountants at Page 2 IN BRIEF MAY 1998
  • 3. Wilsoll alld Dee Crocker. Norma Johnson of the Portland FILES PILED:'HIGH. ďż˝ ,----- CPA firm ueHen Mesher & Company. Pc. and Jill .. Husemann of JBL&K Insurance for Jheir assistance in ON THE FWOR? compiling this article. , . I This excerpt repriJ.l(ed with permission from LowyerJ' Wt:tk.ly USA (September 9. 996). For subscription information. call 1-800-451-9998. Call for or write Lawyers Weekly Public.alious. 41 West Street, Boston. MA 02111. free and confidenrilll office systems assistance. PROFESSIONAL LlABllJTY FUND ¡ Carol WH."'. • Dec Crocker • Beverly Michaelis PraCh'ce Managemenl Aďż˝l.son 503-639-6911 or /-800-452-1639 d 503-641-7200 or 800-255-1460 and ask for Ihe Client Referral Service. Insurance brokers can provide quotes on com­ mercial insurance including fidelity insurance, bonds and any special endorsements you or your firm might need. Fidelity insurance is different than a fidelily bond. Fidelity insurance pays for the loss. Fidelity bonds pay for the loss, but then look 10 the lawyer for reimbursement. Rates depend on the amount of coverage, deductible. number of locatio os. number of employees. nature of employees' positions, and internal accounting controls and procedures. The American Bar Association has many excel­ lent practice management publications on bookkeep­ ing. accounting and related issues. Check out the ABA web site al www.abanet.org or caU the ABA al 312-988-5000. The PLF has a variety of resources for practi­ tioners who need belp with tbe mechanics of setting up a trust aCCOunt or bookkeeping system, including free and confidential office consultations. For further information, contact Carol Wilson, Dee Crocker or Beverly Michaelis at 503-639-6911 or 800-452¡1639. B e verly Mi c hae l i s Practice Management Advisor Professional Liability Fund The aurhor gratefu.Lly acknowledges the ABA Practice Management Advisors Task Force, Barbara S. Fishleder, PLF Director of Loss Prevention, colleagues Carol MAY 1998 IN BRIEF Page 3