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Quick Response Codes in Today’s 
           Business Economy

                Lowes Case Study

                                   Group 5
INL 631                            Mike Bevilacqua
Technology                         Reggie Parks
Architectures                      Brian Pillar
Summer 2012
July 22, 2012
What is a Quick Response Code?
• A QR code is a small bar code that stores data both 
  vertically and horizontally.
• Differences between QR coeds and traditional bar 
  codes.




                                                         2
History of QR codes
• First developed In 1992 by Denso Wave to 
  improve supply chain management.  
• Picked up by business to improve on a wide 
  variety of business functions.
  – Inventory management and logistics
  – Business process improvement
  – Admitting (healthcare)
  – Data entry
  – Promotional material and advertising
                                                3
QR Code Statistics
– 6.2% of current smartphone users have scanned QR codes with their 
  smart phone
– Approximately 60% was male and 30% was female
– About  80% of consumers who scanned QR codes in 2011 were between 
  the ages of 18 and 24, 30% were between the ages of 35 and 54, and 20% 
  were under 18 or over 54.
– 28% of QR code scans originated from a printed magazine or newspaper 
  while 20 % originated from product packaging, 16 % originated from 
  websites and, 14 % originated from posters or kiosks




                                                                       4
How QR Increase Sales
• Offers Extensive 
  Marketing
• Ties Offline Marketing 
  to online content 
• Stimulates Location 
  based Activity
• Promotes Products and 
  Services
• Provides Point of 
  purchase information 
QR Hardware/Software
• QR Scanning Software 
  for Mobile 
  Devices(Iphones, 
  Blackberry’s, Androids)
• Scanning software such 
  as:  Scan for Iphone, 
  Optiscan, and I‐nigma) 
• Hardware:  QR 
  Generator
Implementation and Maintenance
• In‐house or 3rd party
• Goldstein Media LLC
• Implementation and 
  Maintenance Costs
Long Term Benefits
• “What’s The Beef With 
  QR Codes?”
• Educate uninitiated 
  users
• Availability of QR 
  Scanners
• Ease of use for 
  consumer
Summary
• Technology Been 
  Around Since 1992
• Businesses Use To 
  Increase Sales
• Benefits
• Cost Efficient and Easy 
  To Implement
• Long Term Benefits and 
  Maintenance 
A Case Study: Lowe’s Home 
        Improvement Warehouse
• QR Code’s Today
• What Lowe’s Can Build 
  On
  – External Marketing
  – Internal Operations
  – Social Media Recognition 
A Case Study: Proposal
• Start marketing campaign using QR codes on 
  public transportation.
• Year 1 create 16 various QR codes, one for each 
  department at Lowe’s and two to link to Lowe’s 
  social media.  Double to amount of QR codes 
  every year from years 1‐5.
• Start with 5,000 vertical rail adds and grow by 
  5,000 per year.
A Case Study: Data
• Cost per QR code to create $100.
• Monthly maintenance $75 (includes unlimited 
  codes)
• Cost per rail panel advertisement is $100 per 
  month per advertisement.
• 4 new team members will have to be added to 
  preform required internal tasks.
A Case Study: Predictions
‐ Estimated expenses associated with Advertising Campaign
A Case Study: Predictions
‐ Break Even Analysis




‐ Estimated Increase in Marketing Budget
A Case Study: Predictions
‐ Estimated return on investment associated with adverting 
  campaign.
A Case Study: Conclusion
Sample 
 advertisement 
    directing 
  customers to 
Lowes's kitchen 
   department 
Sample 
advertisement 
   directing 
customers to a 
    Lowe’s 
  bathroom 
 remodeling 
     video
Works Cited
•   BeQRious. (n.d.). Retrieved July 18, 2012, from http://beqrious.com/the‐benefits‐of‐using‐qr‐codes‐as‐a‐
    marketing‐vehicle/
•   Denso Wave. (1021). Retrieved 7 16, 2012, from http://www.denso‐wave.com/en/solution/index.html
•   Mobile‐Barcodes.com. (2012). Retrieved 20 2012, July, from http://www.mobile‐barcodes.com/about‐qr‐
    codes/
•   Nielsenwire. (2012, March 29). Retrieved July 20, 2012, from 
    http://blog.nielsen.com/nielsenwire/online_mobile/smartphones‐account‐for‐half‐of‐all‐mobile‐phones‐
    dominate‐new‐phone‐purchases‐in‐the‐us/
•   QR Code Guide. (2012). Retrieved July 18, 2012, from http://qrcodeguide.org/
•   APICS. (n.d.). Retrieved July 19, 2012, from http://blog.apics‐sgv.org/qr‐codes/
•   Chaffey, D. (2011, September 1). Smart Insights. Retrieved July 18, 2012, from 
    http://www.smartinsights.com/mobile‐marketing/qr‐code‐marketing/qr‐codes‐location‐demographic‐
    statistics/
•   Graham, J. (2011, Octobrer 28). USA Today. Retrieved July 17, 2012, from 
    http://www.usatoday.com/tech/columnist/talkingyourtech/story/2011‐10‐28/qr‐codes/50970554/1
•   What’s the Beef with QR Codes?” by Ben Baltins 
•            (http://blog.mobileembrace.com/2012/05/whats‐the‐beef‐with‐qr‐codes/) 
•   Date Accessed 7/23/12
•   Goldstein Media LLC (http://www.goldsteinmedia.com/philadelphia‐web‐design‐services/) 
•   Date Accessed 7/23/12   
•   Goalcrusher (2011, December 29th) Using QR Codes in Marketing.  Retrieved from:
•    http://www.goalcrusher.com/using‐qr‐codes‐in‐marketing/
Q&A
• Questions?

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