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Cardiff School of Nursing and Midwifery Studies
 Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd




  Researching community mental
health care: experiences from the UK
                       Dr Ben Hannigan
              Reader in Mental Health Nursing
           Cardiff School of Nursing and Midwifery
                            Studies
Cardiff School of Nursing and Midwifery Studies
  Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd




Summarised, this is what I do:

 • Use social scientific ideas to understand policy, practice,
   and the organisation and delivery of mental health
   services, particularly in the community
 • Using qualitative methods, study mental health work and
   the experiences of people using services
 • Collaborate with colleagues on large-scale, mixed
   methods, studies and conduct evidence reviews
 • Teach mental health nurses and supervise research
   students
Cardiff School of Nursing and Midwifery Studies
  Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd



I blog about my work (and other things
besides)
Cardiff School of Nursing and Midwifery Studies
    Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd




How did we get to where we are now?

• Ad hoc community care developments
                                                                     The water tower at
• New opportunities for workers                                    Warlingham Park Hospital
• 1970s: interprofessional, locality, CMHTs                     Photo taken by Roger Haworth,
   as a preferred, but contested, model                                licensed for reuse

• 1980s and 1990s: interrelated network
   of community care and hospitals, with
   resources tied up in institutions
• Competing policy imperatives, lack of
   clarity around agency and organisational
   responsibilities, concerns over
   underfunding and risk                                     Ty Siriol, Caerphilly
 (Hannigan 1999; Hannigan and Allen 2006)                Photo taken by John Grayson,
                                                              licensed for reuse
Cardiff School of Nursing and Midwifery Studies
  Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd



Work and workers: findings from an
ethnographic investigation and a survey
 Health and Social Care:
 • Mental health systems populated by a complex mix of
    occupation, fulfilling roles in fluid ways reflecting local
    organisational features (Hannigan and Allen 2011)…
 • …with relatively invisible contributions being made by
    workers (paid and unpaid) on the periphery (Hannigan
    and Allen, in press)
 All Wales CMHN stress study:
 • High levels of stress and burnout (Burnard et al 2000;
    Coyle et al 2000; Edwards et al 2000a, 2000b, 2001;
    Fothergill et al 2000; Hannigan et al 2000)
Cardiff School of Nursing and Midwifery Studies
  Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd



What about policy and services from around
the turn of the century?
 Wicked problems in complex systems:
 • Unprecedented policy activism from the late 1990s
 • Mental health as a complex and ‘untamed’ arena, replete
   with ‘wicked problems’
 • Rapid changes in problem formulation and solution…
 • …beginning with a focus on the failure of community
   care…
 • …and then problems with everyday working practices...
 • …and more recently moving towards a concern with
   public mental health (Hannigan and Coffey 2011)
Cardiff School of Nursing and Midwifery Studies
  Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd



What about policy and services from around
the turn of the century?
 New law, new roles:
 • Approved mental health professionals (Coffey and
   Hannigan, in press)
 Mental health systems: the case of crisis services
 • New teams and services in the community…
 • …underpinned by a disputed evidence base
 • High-quality care, but…
 • …triggering significant ‘waves of consequences’
   (Hannigan, in press)
Cardiff School of Nursing and Midwifery Studies
  Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd




New projects: COCAPP

 Simpson A., Hannigan B., Coffey
 M., Jones A., Faulkner A., Jančová
 J. Cross-national comparative
 study of recovery-focused mental
 health care planning and
 coordination. NIHR HS&DR
 Programme

 • A mixed methods study combining a meta-narrative mapping and policy
   analysis with the generation of quantitative and qualitative data
 • Concerned with the relationships between care planning, care
   coordination, recovery and personalisation
Cardiff School of Nursing and Midwifery Studies
  Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd




New projects: COCAPP

 • Meta-narrative mapping: how care planning and
   coordination is conceptualised in different research
   traditions; key theories; preferred designs; main findings
 • Data generation in six sites in England and Wales:
    – questionnaires (Recovery Self Assessment Scale; Scale
      To Assess the Therapeutic Relationship; Empowerment
      Scale)
    – interviews with key informants, document review
    – interviews with service users, carers and care
      coordinators, and review of care plans
Cardiff School of Nursing and Midwifery Studies
  Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd




New projects: COCAPP

 • Project Advisory Group and Lived Experiences Advisory
   Group
 • Recruitment of Services User Research Assistants, with
   roles including recruitment and interviewing of
   participants
 • Fieldwork to commence in the Spring
Cardiff School of Nursing and Midwifery Studies
     Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd




New projects: RiSC

Hannigan B., Edwards D., Evans N.,
Gillen E., Pryjmachuk S., Trainor G. and
Longo M. An evidence synthesis of risk
identification, assessment and
management for young people using
tier 4 inpatient child and adolescent
mental health services (CAMHS). NIHR
HS&DR Programme

• A two phase evidence synthesis in the area of risk for young people moving
  into, through and out of mental health hospital
• Phase 2 review informed by the views and experiences of people working in,
  and using, CAMHS
Cardiff School of Nursing and Midwifery Studies
  Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd




References and reading

 Burnard P., Edwards D., Fothergill A., Hannigan B. and Coyle D. (2000)
 Community mental health nurses in Wales: self-reported stressors and coping
 strategies. Journal of Psychiatric and Mental Health Nursing 7 (6) 523-528
 Coffey M. and Hannigan B. (in press) New roles for nurses as approved mental
 health professionals in England and Wales: a discussion paper. International
 Journal of Nursing Studies
 Coyle D., Edwards D., Hannigan B., Burnard P. and Fothergill A. (2000) An
 exploration of the coping strategies used by community psychiatric nurses in
 Wales. Nursing and Health Sciences 2 (1) 59-67
 Edwards D., Burnard P., Coyle D., Fothergill A. and Hannigan B. (2000a) Stress and
 burnout in community mental health nursing: a review of the literature. Journal
 of Psychiatric and Mental Health Nursing 7 (1) 7-14
Cardiff School of Nursing and Midwifery Studies
  Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd




References and reading
 Edwards D., Burnard P., Coyle D., Fothergill A. and Hannigan B. (2000b) Stressors,
 moderators and stress outcomes: findings from the all-Wales community mental
 health nurse study. Journal of Psychiatric and Mental Health Nursing 7 (6) 529-
 538
 Edwards D., Burnard P., Coyle D., Fothergill A. and Hannigan B. (2001) A stepwise
 multivariate analysis of factors that contribute to stress for mental health nurses
 working in the community. Journal of Advanced Nursing 36 (6) 805-813
 Fothergill A., Edwards D., Hannigan B., Burnard P. and Coyle D. (2000) Self-
 esteem in community mental health nurses: findings from the all-Wales stress
 study. Journal of Psychiatric and Mental Health Nursing 7 (4) 315-321
 Hannigan B. (1999) Joint working in community mental health: prospects and
 challenges. Health and Social Care in the Community 7 (1) 25-31
 Hannigan B. (in press) Connections and consequences in complex systems:
 insights from a case study of the emergence and local impact of crisis resolution
 and home treatment services. Social Science & Medicine
Cardiff School of Nursing and Midwifery Studies
  Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd




References and reading

 Hannigan B. and Allen D. (2006) Complexity and change in the United Kingdom’s
 system of mental health care. Social Theory & Health 4 (3) 244-263
 Hannigan B. and Allen D. (2011) Giving a fig about roles: policy, context and work
 in community mental health care. Journal of Psychiatric and Mental Health
 Nursing 18 (1) 1-8
 Hannigan B. and Allen D. (in press) Complex caring trajectories in community
 mental health: contingencies, divisions of labor and care coordination.
 Community Mental Health Journal doi: 10.1007/s10597-011-9467-9
 Hannigan B. and Coffey M. (2011) Where the wicked problems are: the case of
 mental health. Health Policy 101 (3) 220-227
 Hannigan B., Edwards D., Coyle D., Fothergill A. and Burnard P. (2000) Burnout in
 community mental health nurses: findings from the all-Wales stress study.
 Journal of Psychiatric and Mental Health Nursing 7 (2) 127-134
Cardiff School of Nursing and Midwifery Studies
  Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd




Contact
 Email:
 • hanniganb@cardiff.ac.uk
 Web:
 • http://www.cardiff.ac.uk/sonms/contactsandpeople/acad
    emicstaff/hannigan-ben-overview_new.html
 Blog:
 • http://benhannigan.com

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Researching community mental health care experiences from the uk

  • 1. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd Researching community mental health care: experiences from the UK Dr Ben Hannigan Reader in Mental Health Nursing Cardiff School of Nursing and Midwifery Studies
  • 2. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd Summarised, this is what I do: • Use social scientific ideas to understand policy, practice, and the organisation and delivery of mental health services, particularly in the community • Using qualitative methods, study mental health work and the experiences of people using services • Collaborate with colleagues on large-scale, mixed methods, studies and conduct evidence reviews • Teach mental health nurses and supervise research students
  • 3. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd I blog about my work (and other things besides)
  • 4. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd How did we get to where we are now? • Ad hoc community care developments The water tower at • New opportunities for workers Warlingham Park Hospital • 1970s: interprofessional, locality, CMHTs Photo taken by Roger Haworth, as a preferred, but contested, model licensed for reuse • 1980s and 1990s: interrelated network of community care and hospitals, with resources tied up in institutions • Competing policy imperatives, lack of clarity around agency and organisational responsibilities, concerns over underfunding and risk Ty Siriol, Caerphilly (Hannigan 1999; Hannigan and Allen 2006) Photo taken by John Grayson, licensed for reuse
  • 5. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd Work and workers: findings from an ethnographic investigation and a survey Health and Social Care: • Mental health systems populated by a complex mix of occupation, fulfilling roles in fluid ways reflecting local organisational features (Hannigan and Allen 2011)… • …with relatively invisible contributions being made by workers (paid and unpaid) on the periphery (Hannigan and Allen, in press) All Wales CMHN stress study: • High levels of stress and burnout (Burnard et al 2000; Coyle et al 2000; Edwards et al 2000a, 2000b, 2001; Fothergill et al 2000; Hannigan et al 2000)
  • 6. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd What about policy and services from around the turn of the century? Wicked problems in complex systems: • Unprecedented policy activism from the late 1990s • Mental health as a complex and ‘untamed’ arena, replete with ‘wicked problems’ • Rapid changes in problem formulation and solution… • …beginning with a focus on the failure of community care… • …and then problems with everyday working practices... • …and more recently moving towards a concern with public mental health (Hannigan and Coffey 2011)
  • 7. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd What about policy and services from around the turn of the century? New law, new roles: • Approved mental health professionals (Coffey and Hannigan, in press) Mental health systems: the case of crisis services • New teams and services in the community… • …underpinned by a disputed evidence base • High-quality care, but… • …triggering significant ‘waves of consequences’ (Hannigan, in press)
  • 8. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd New projects: COCAPP Simpson A., Hannigan B., Coffey M., Jones A., Faulkner A., Jančová J. Cross-national comparative study of recovery-focused mental health care planning and coordination. NIHR HS&DR Programme • A mixed methods study combining a meta-narrative mapping and policy analysis with the generation of quantitative and qualitative data • Concerned with the relationships between care planning, care coordination, recovery and personalisation
  • 9. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd New projects: COCAPP • Meta-narrative mapping: how care planning and coordination is conceptualised in different research traditions; key theories; preferred designs; main findings • Data generation in six sites in England and Wales: – questionnaires (Recovery Self Assessment Scale; Scale To Assess the Therapeutic Relationship; Empowerment Scale) – interviews with key informants, document review – interviews with service users, carers and care coordinators, and review of care plans
  • 10. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd New projects: COCAPP • Project Advisory Group and Lived Experiences Advisory Group • Recruitment of Services User Research Assistants, with roles including recruitment and interviewing of participants • Fieldwork to commence in the Spring
  • 11. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd New projects: RiSC Hannigan B., Edwards D., Evans N., Gillen E., Pryjmachuk S., Trainor G. and Longo M. An evidence synthesis of risk identification, assessment and management for young people using tier 4 inpatient child and adolescent mental health services (CAMHS). NIHR HS&DR Programme • A two phase evidence synthesis in the area of risk for young people moving into, through and out of mental health hospital • Phase 2 review informed by the views and experiences of people working in, and using, CAMHS
  • 12. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd References and reading Burnard P., Edwards D., Fothergill A., Hannigan B. and Coyle D. (2000) Community mental health nurses in Wales: self-reported stressors and coping strategies. Journal of Psychiatric and Mental Health Nursing 7 (6) 523-528 Coffey M. and Hannigan B. (in press) New roles for nurses as approved mental health professionals in England and Wales: a discussion paper. International Journal of Nursing Studies Coyle D., Edwards D., Hannigan B., Burnard P. and Fothergill A. (2000) An exploration of the coping strategies used by community psychiatric nurses in Wales. Nursing and Health Sciences 2 (1) 59-67 Edwards D., Burnard P., Coyle D., Fothergill A. and Hannigan B. (2000a) Stress and burnout in community mental health nursing: a review of the literature. Journal of Psychiatric and Mental Health Nursing 7 (1) 7-14
  • 13. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd References and reading Edwards D., Burnard P., Coyle D., Fothergill A. and Hannigan B. (2000b) Stressors, moderators and stress outcomes: findings from the all-Wales community mental health nurse study. Journal of Psychiatric and Mental Health Nursing 7 (6) 529- 538 Edwards D., Burnard P., Coyle D., Fothergill A. and Hannigan B. (2001) A stepwise multivariate analysis of factors that contribute to stress for mental health nurses working in the community. Journal of Advanced Nursing 36 (6) 805-813 Fothergill A., Edwards D., Hannigan B., Burnard P. and Coyle D. (2000) Self- esteem in community mental health nurses: findings from the all-Wales stress study. Journal of Psychiatric and Mental Health Nursing 7 (4) 315-321 Hannigan B. (1999) Joint working in community mental health: prospects and challenges. Health and Social Care in the Community 7 (1) 25-31 Hannigan B. (in press) Connections and consequences in complex systems: insights from a case study of the emergence and local impact of crisis resolution and home treatment services. Social Science & Medicine
  • 14. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd References and reading Hannigan B. and Allen D. (2006) Complexity and change in the United Kingdom’s system of mental health care. Social Theory & Health 4 (3) 244-263 Hannigan B. and Allen D. (2011) Giving a fig about roles: policy, context and work in community mental health care. Journal of Psychiatric and Mental Health Nursing 18 (1) 1-8 Hannigan B. and Allen D. (in press) Complex caring trajectories in community mental health: contingencies, divisions of labor and care coordination. Community Mental Health Journal doi: 10.1007/s10597-011-9467-9 Hannigan B. and Coffey M. (2011) Where the wicked problems are: the case of mental health. Health Policy 101 (3) 220-227 Hannigan B., Edwards D., Coyle D., Fothergill A. and Burnard P. (2000) Burnout in community mental health nurses: findings from the all-Wales stress study. Journal of Psychiatric and Mental Health Nursing 7 (2) 127-134
  • 15. Cardiff School of Nursing and Midwifery Studies Ysgol Astudiaethau Nyrsio a Bydwreigiaeth Caerdydd Contact Email: • hanniganb@cardiff.ac.uk Web: • http://www.cardiff.ac.uk/sonms/contactsandpeople/acad emicstaff/hannigan-ben-overview_new.html Blog: • http://benhannigan.com