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Events: Creating Value Rob CaptijnStrategy Director BENG!NY
Rob Captijn. ► In the industry since 1989. Serving brands on 4     continents from Amsterdam Office. ► Industry innovator, delivering 4 books, countless     articles, columns,key notes and lectures. ► Collector of  Dutch Best Event Awards.      Currently chairman of it’s jury.  ► Here to merge the best of 2 industry standards.
Holland. â–ş No, we do not wear wooden shoes to work.
Holland. â–ş No, we do not wear wooden shoes to work. â–ş Mistrust orange cheese from Holland.
Holland. â–ş No, we do not wear wooden shoes to work. â–ş Mistrust orange cheese from Holland.  â–ş Yes, drugs are very illegal in the Netherlands too.
Holland. â–ş No, we do not wear wooden shoes to work. â–ş Mistrust orange cheese from Holland.  â–ş Yes, drugs are very illegal in the Netherlands too. â–ş No, Dutch girls do not walk the streets topless.
Holland. â–ş No, we do not wear wooden shoes to work. â–ş Mistrust orange cheese from Holland.  â–ş Yes, drugs are very illegal in the Netherlands too. â–ş No, Dutch girls do not walk the streets topless. â–ş All in healthcare coverage is $ 2,000.00 a year.
Serving all senses…
Serving all senses… ► No other medium touches mind, body and soul     more intense than an event.
Serving all senses… ► No other medium touches mind, body and soul     more intense than an event.  ► A great event is designed like a supermarket. It     gently pushes you towards check out.
Serving all senses… ► No other medium touches mind, body and soul     more intense than an event.  ► A great event is designed like a supermarket. It     gently pushes you towards check out. ► In terms of cost per contact, an event is the most     expensive medium of all. Choose your arms right.
Serving all senses… ► No other medium touches mind, body and soul     more intense than an event.  ► A great event is designed like a supermarket. It     gently pushes you towards check out. ► In terms of cost per contact, an event is the most     expensive medium of all. Choose your arms right. ► If  Frank Gehry was driven by cost reduction     and profit optimization alone, the world would     be a much uglier place.
Delivering value.
Delivering value. â–ş Organizing has become a commodity. It is     hardly a USP anymore.
Delivering value. â–ş Organizing has become a commodity. It is     hardly a USP anymore.   â–ş Real ROI comes from better strategies, sharper     concepts and smarter integration.
Delivering value. â–ş Organizing has become a commodity. It is     hardly a USP anymore.   â–ş Real ROI comes from better strategies, sharper     concepts and smarter integration. â–ş What great events deliver: brand awareness,     preference, sales, satisfaction and loyalty.
Delivering value. â–ş Organizing has become a commodity. It is     hardly a USP anymore.   â–ş Real ROI comes from better strategies, sharper     concepts and smarter integration. â–ş What great events deliver: brand awareness,     preference, sales, satisfaction and loyalty.  â–ş Stop thinking like a purchase department. Start     creating true value.
Stop wasting money.
Stop wasting money. ► From every marketing dollar 50 cents gets lost.      If only you knew which 50 cents…
Stop wasting money. ► From every marketing dollar 50 cents gets lost.      If only you knew which 50 cents…      Invest in new clients, their growth or retention.
Stop wasting money. ► From every marketing dollar 50 cents gets lost.      If only you knew which 50 cents…      Invest in new clients, their growth or retention. ► The budget: determine per prospect/client group,     what their development is worth to the company.
Stop wasting money. ► From every marketing dollar 50 cents gets lost.      If only you knew which 50 cents…      Invest in new clients, their growth or retention. ► The budget: determine per prospect/client group,     what their development is worth to the company. ► Optimize your prospect and client contacts.      In form, frequency and relevance.
Stop wasting money. ► From every marketing dollar 50 cents gets lost.      If only you knew which 50 cents…      Invest in new clients, their growth or retention. ► The budget: determine per prospect/client group,     what their development is worth to the company. ► Optimize your prospect and client contacts.      In form, frequency and relevance. ► Each contact should be valuable and bring     prospects and clients to the next level.
To really make a BENG!
1. Story telling selling
1. Story telling selling â–ş Set clear goals.
1. Story telling selling â–ş Set clear goals. â–ş Map target group perception of these goals.
1. Story telling selling â–ş Set clear goals. â–ş Map target group perception of these goals. â–ş Define convincing arguments
1. Story telling selling â–ş Set clear goals. â–ş Map target group perception of these goals. â–ş Define convincing arguments    â–ş Wrap these arguments in brand values.
1. Story telling selling ► Set clear goals. ► Map target group perception of these goals. ► Define convincing arguments    ► Wrap these arguments in brand values.    ► Make “row 4 seat 2” understand how to contribute.
1. Story telling selling ► Set clear goals. ► Map target group perception of these goals. ► Define convincing arguments.    ► Wrap these arguments in brand values.    ► Make “row 4 seat 2” understand how to contribute. ► Be authentic, honest, inspiring and fun.
2. The rationale of creativity
2. The rationale of creativity â–ş Base your creativity on brand values.
2. The rationale of creativity ► Base your creativity on brand values. ► Audience should be pulled out of “safety zone”.
2. The rationale of creativity ► Base your creativity on brand values. ► Audience should be pulled out of “safety zone”. ► Motivate each conceptual element’s relevance.
2. The rationale of creativity ► Base your creativity on brand values. ► Audience should be pulled out of “safety zone”. ► Motivate each conceptual element’s relevance. ► All elements form “chain gang” towards checkout.
2. The rationale of creativity ► Base your creativity on brand values. ► Audience should be pulled out of “safety zone”. ► Motivate each conceptual element’s relevance. ► All elements form “chain gang” towards checkout. ► Reality check: is the audience showing up for      your story or your creative “incentive”?
3. Content Management.
3. Content Management. â–ş Minimize monologues. Make your audience     see, hear, feel, smell & taste your story.
3. Content Management. â–ş Minimize monologues. Make your audience     see, hear, feel, smell & taste your story. â–ş Make content valuable to each individual.
3. Content Management. â–ş Minimize monologues. Make your audience     see, hear, feel, smell & taste your story. â–ş Make content valuable to each individual. â–ş Make call to action feel like the logical/right     thing to do. Create the opportunity to act.
3. Content Management. â–ş Minimize monologues. Make your audience     see, hear, feel, smell & taste your story. â–ş Make content valuable to each individual. â–ş Make call to action feel like the logical/right     thing to do. Create the opportunity to act. â–ş Interact, interact, interact!
4. Buzz and Interaction
4. Buzz and Interaction â–ş Create a valuable social network around the     event.
4. Buzz and Interaction â–ş Create a valuable social network around the     event. â–ş Create a great mobile experience.
4. Buzz and Interaction â–ş Create a valuable social network around the     event. â–ş Create a great mobile experience. â–ş Use Twitter editors for live interaction.
4. Buzz and Interaction â–ş Create a valuable social network around the     event. â–ş Create a great mobile experience. â–ş Use Twitter editors for live interaction.  â–ş Share/stream your content.
4. Buzz and Interaction â–ş Create a valuable social network around the     event. â–ş Create a great mobile experience. â–ş Use Twitter editors for live interaction.  â–ş Share/stream your content.  â–ş Stimulate comments, ratings and discussions.
5. Evaluation.
5. Evaluation. â–ş Evaluate and adjust every step of the way.
5. Evaluation. â–ş Evaluate and adjust every step of the way.   â–ş Avoid social desirability. Get real answers.
5. Evaluation. â–ş Evaluate and adjust every step of the way.   â–ş Avoid social desirability. Get real answers. â–ş Find out if the event was really valuable.
5. Evaluation. â–ş Evaluate and adjust every step of the way.   â–ş Avoid social desirability. Get real answers. â–ş Find out if the event was really valuable. â–ş Track and evaluate direct results.
In Conclusion...
In Conclusion... â–ş An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective.
In Conclusion... â–ş An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective.      â–ş It is the mother of all social media. At some point    web and cell need to cross over to the real world.
In Conclusion... ► An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective.      ► It is the mother of all social media. At some point    web and cell need to cross over to the real world. ► A lot of it’s potential is still unused.
In Conclusion... ► An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective.      ► It is the mother of all social media. At some point    web and cell need to cross over to the real world. ► A lot of it’s potential is still unused.  ► So start creating value today!
www.bengny.com

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Creating Value with Events Strategy

  • 1. Events: Creating Value Rob CaptijnStrategy Director BENG!NY
  • 2. Rob Captijn. â–ş In the industry since 1989. Serving brands on 4 continents from Amsterdam Office. â–ş Industry innovator, delivering 4 books, countless articles, columns,key notes and lectures. â–ş Collector of Dutch Best Event Awards. Currently chairman of it’s jury. â–ş Here to merge the best of 2 industry standards.
  • 3. Holland. â–ş No, we do not wear wooden shoes to work.
  • 4. Holland. â–ş No, we do not wear wooden shoes to work. â–ş Mistrust orange cheese from Holland.
  • 5. Holland. â–ş No, we do not wear wooden shoes to work. â–ş Mistrust orange cheese from Holland. â–ş Yes, drugs are very illegal in the Netherlands too.
  • 6. Holland. â–ş No, we do not wear wooden shoes to work. â–ş Mistrust orange cheese from Holland. â–ş Yes, drugs are very illegal in the Netherlands too. â–ş No, Dutch girls do not walk the streets topless.
  • 7. Holland. â–ş No, we do not wear wooden shoes to work. â–ş Mistrust orange cheese from Holland. â–ş Yes, drugs are very illegal in the Netherlands too. â–ş No, Dutch girls do not walk the streets topless. â–ş All in healthcare coverage is $ 2,000.00 a year.
  • 9. Serving all senses… â–ş No other medium touches mind, body and soul more intense than an event.
  • 10. Serving all senses… â–ş No other medium touches mind, body and soul more intense than an event. â–ş A great event is designed like a supermarket. It gently pushes you towards check out.
  • 11. Serving all senses… â–ş No other medium touches mind, body and soul more intense than an event. â–ş A great event is designed like a supermarket. It gently pushes you towards check out. â–ş In terms of cost per contact, an event is the most expensive medium of all. Choose your arms right.
  • 12. Serving all senses… â–ş No other medium touches mind, body and soul more intense than an event. â–ş A great event is designed like a supermarket. It gently pushes you towards check out. â–ş In terms of cost per contact, an event is the most expensive medium of all. Choose your arms right. â–ş If Frank Gehry was driven by cost reduction and profit optimization alone, the world would be a much uglier place.
  • 14. Delivering value. â–ş Organizing has become a commodity. It is hardly a USP anymore.
  • 15. Delivering value. â–ş Organizing has become a commodity. It is hardly a USP anymore. â–ş Real ROI comes from better strategies, sharper concepts and smarter integration.
  • 16. Delivering value. â–ş Organizing has become a commodity. It is hardly a USP anymore. â–ş Real ROI comes from better strategies, sharper concepts and smarter integration. â–ş What great events deliver: brand awareness, preference, sales, satisfaction and loyalty.
  • 17. Delivering value. â–ş Organizing has become a commodity. It is hardly a USP anymore. â–ş Real ROI comes from better strategies, sharper concepts and smarter integration. â–ş What great events deliver: brand awareness, preference, sales, satisfaction and loyalty. â–ş Stop thinking like a purchase department. Start creating true value.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 24. Stop wasting money. â–ş From every marketing dollar 50 cents gets lost. If only you knew which 50 cents…
  • 25. Stop wasting money. â–ş From every marketing dollar 50 cents gets lost. If only you knew which 50 cents… Invest in new clients, their growth or retention.
  • 26. Stop wasting money. â–ş From every marketing dollar 50 cents gets lost. If only you knew which 50 cents… Invest in new clients, their growth or retention. â–ş The budget: determine per prospect/client group, what their development is worth to the company.
  • 27. Stop wasting money. â–ş From every marketing dollar 50 cents gets lost. If only you knew which 50 cents… Invest in new clients, their growth or retention. â–ş The budget: determine per prospect/client group, what their development is worth to the company. â–ş Optimize your prospect and client contacts. In form, frequency and relevance.
  • 28. Stop wasting money. â–ş From every marketing dollar 50 cents gets lost. If only you knew which 50 cents… Invest in new clients, their growth or retention. â–ş The budget: determine per prospect/client group, what their development is worth to the company. â–ş Optimize your prospect and client contacts. In form, frequency and relevance. â–ş Each contact should be valuable and bring prospects and clients to the next level.
  • 29. To really make a BENG!
  • 30. 1. Story telling selling
  • 31. 1. Story telling selling â–ş Set clear goals.
  • 32. 1. Story telling selling â–ş Set clear goals. â–ş Map target group perception of these goals.
  • 33. 1. Story telling selling â–ş Set clear goals. â–ş Map target group perception of these goals. â–ş Define convincing arguments
  • 34. 1. Story telling selling â–ş Set clear goals. â–ş Map target group perception of these goals. â–ş Define convincing arguments â–ş Wrap these arguments in brand values.
  • 35. 1. Story telling selling â–ş Set clear goals. â–ş Map target group perception of these goals. â–ş Define convincing arguments â–ş Wrap these arguments in brand values. â–ş Make “row 4 seat 2” understand how to contribute.
  • 36. 1. Story telling selling â–ş Set clear goals. â–ş Map target group perception of these goals. â–ş Define convincing arguments. â–ş Wrap these arguments in brand values. â–ş Make “row 4 seat 2” understand how to contribute. â–ş Be authentic, honest, inspiring and fun.
  • 37. 2. The rationale of creativity
  • 38. 2. The rationale of creativity â–ş Base your creativity on brand values.
  • 39. 2. The rationale of creativity â–ş Base your creativity on brand values. â–ş Audience should be pulled out of “safety zone”.
  • 40. 2. The rationale of creativity â–ş Base your creativity on brand values. â–ş Audience should be pulled out of “safety zone”. â–ş Motivate each conceptual element’s relevance.
  • 41. 2. The rationale of creativity â–ş Base your creativity on brand values. â–ş Audience should be pulled out of “safety zone”. â–ş Motivate each conceptual element’s relevance. â–ş All elements form “chain gang” towards checkout.
  • 42. 2. The rationale of creativity â–ş Base your creativity on brand values. â–ş Audience should be pulled out of “safety zone”. â–ş Motivate each conceptual element’s relevance. â–ş All elements form “chain gang” towards checkout. â–ş Reality check: is the audience showing up for your story or your creative “incentive”?
  • 44. 3. Content Management. â–ş Minimize monologues. Make your audience see, hear, feel, smell & taste your story.
  • 45. 3. Content Management. â–ş Minimize monologues. Make your audience see, hear, feel, smell & taste your story. â–ş Make content valuable to each individual.
  • 46. 3. Content Management. â–ş Minimize monologues. Make your audience see, hear, feel, smell & taste your story. â–ş Make content valuable to each individual. â–ş Make call to action feel like the logical/right thing to do. Create the opportunity to act.
  • 47. 3. Content Management. â–ş Minimize monologues. Make your audience see, hear, feel, smell & taste your story. â–ş Make content valuable to each individual. â–ş Make call to action feel like the logical/right thing to do. Create the opportunity to act. â–ş Interact, interact, interact!
  • 48. 4. Buzz and Interaction
  • 49. 4. Buzz and Interaction â–ş Create a valuable social network around the event.
  • 50. 4. Buzz and Interaction â–ş Create a valuable social network around the event. â–ş Create a great mobile experience.
  • 51. 4. Buzz and Interaction â–ş Create a valuable social network around the event. â–ş Create a great mobile experience. â–ş Use Twitter editors for live interaction.
  • 52. 4. Buzz and Interaction â–ş Create a valuable social network around the event. â–ş Create a great mobile experience. â–ş Use Twitter editors for live interaction. â–ş Share/stream your content.
  • 53. 4. Buzz and Interaction â–ş Create a valuable social network around the event. â–ş Create a great mobile experience. â–ş Use Twitter editors for live interaction. â–ş Share/stream your content. â–ş Stimulate comments, ratings and discussions.
  • 55. 5. Evaluation. â–ş Evaluate and adjust every step of the way.
  • 56. 5. Evaluation. â–ş Evaluate and adjust every step of the way. â–ş Avoid social desirability. Get real answers.
  • 57. 5. Evaluation. â–ş Evaluate and adjust every step of the way. â–ş Avoid social desirability. Get real answers. â–ş Find out if the event was really valuable.
  • 58. 5. Evaluation. â–ş Evaluate and adjust every step of the way. â–ş Avoid social desirability. Get real answers. â–ş Find out if the event was really valuable. â–ş Track and evaluate direct results.
  • 60. In Conclusion... â–ş An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective.
  • 61. In Conclusion... â–ş An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective. â–ş It is the mother of all social media. At some point web and cell need to cross over to the real world.
  • 62. In Conclusion... â–ş An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective. â–ş It is the mother of all social media. At some point web and cell need to cross over to the real world. â–ş A lot of it’s potential is still unused.
  • 63. In Conclusion... â–ş An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective. â–ş It is the mother of all social media. At some point web and cell need to cross over to the real world. â–ş A lot of it’s potential is still unused. â–ş So start creating value today!