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AEMT Critical Care:
Division 1 – Introduction to
Advanced Prehospital Care
Topics
   Roles and Responsibilities
   Medical Direction
   Well-Being of the AEMT
   Illness and Injury Prevention
   Medical/Legal Issues
   Ethics
Roles and Responsibilities
    of the AEMT-CC
Topics

   Introduction
   Review of EMS Systems
   Education
   Continuing Education
   Professional Attitudes
   Primary Responsibilities
EMS System

 A comprehensive network of
  personnel, equipment, and
  resources established to deliver
  aid and emergency medical care
  to the community.
OUT-OF-HOSPITAL COMPONENTS OF AN
              EMS SYSTEM


MEMBERS OF   COMMUNICATIONS      EMS
   THE           SYSTEM       PROVIDERS
COMMUNITY




             POISON CONTROL     FIRE
  PUBLIC         CENTERS       RESCUE
 UTILITIES                     HAZMAT
OUT-OF-HOSPITAL COMPONENTS OF AN
           EMS SYSTEM


 EMERGENCY        EMERGENCY AND
   NURSES           SPECIALTY
                    PHYSICIANS




  ANCILLARY       REHABILITATION
   SERVICES          SERVICES
NYS EMS System
 State EMS Council
   SEMAC
 Regional EMS Council
   WEREMS, Big Lakes REMS CO
 Regional Medical Advisory
  Committee
   WREMAC
 County EMS Coordinator
 Medical Director
Personal and Professional
        Development
 Personal and professional
  development is your responsibility.
 Keep updated with journals,
  seminars, computer newsgroups,
  and other learning experiences.
 Explore alternative or non-traditional
  career paths.
Education and Certification

 Two kinds of EMS education are
  initial and continuing education.
   Initial education is the original training
    course for prehospital providers.
   Continuing education programs include
    refresher courses for recertification and
    periodic in-service training sessions.
Initial Education

 Based on the EMT-Paramedic:
  National Standard Curriculum
  published by the U.S. D.O.T.
  establishes the minimum content for the
   course
  divided into 3 specific learning domains:
      • Cognitive
      • Affective
      • Psychomotor
Once the initial education is
completed, the paramedic will
  become either certified or
          licensed.
Certification vs. Licensure

 Certification is the process by which
  an agency grants recognition to an
  individual who has met its
  qualifications.
 Licensure is the process of
  occupational regulation.
National Registry of EMTs
         (NREMT)
 Prepares and administers
  standardized tests for the First
  Responder, EMT-Basic, EMT-
  Intermediate, and EMT-Paramedic.
 Establishes the qualifications for
  registration and re-registration, and
  for establishing a minimal standard
  of competency.
Belonging to a Professional
Organization is a good way
to keep informed about the
     latest technology.
Professional Organizations
             Include:
   National Association of EMTs
   National Association of Search and
    Rescue
   National Association of State EMS
    Directors
   National Association of EMS Physicians
   National Flight Paramedics Association
   National Council of State EMS Training
    Coordinators
A variety of journals are available to
keep the paramedic aware of the latest
changes in this ever-changing industry.
These Professional Journals
             Include:
 Annals of Emergency Medicine
 Emergency Medical Services
 Emergency
 Journal of Emergency Medical
  Services
 Journal of Emergency Medicine
Continuing Education

The paramedic must always strive
   to stay abreast of changes in
               EMS.
Research (1 of 2)
 Research programs are essential for
  moral, educational, medical,
  financial, and practical reasons.
 Future EMS research must address
  the following issues:
   Which interventions actually reduce morbidity
    and mortality?
   Are the benefits of a procedure worth the risk?
   What is the cost-benefit ratio?
Research (2 of 2)


 Has your organization
  participated in research?
The Components of a Research
       Program: (1 of 2)
 Identify a problem.
 Identify the body of knowledge
  on the subject.
 Select the best design for the
   study.
 Begin the study and collect raw
   data.
The Components of a Research
       Program: (2 of 2)

 Analyze the data.
 Assess and evaluate the results.
 Write a concise, comprehensive
  description of the study for
  publication in a medical journal.
Professionalism

Professionalism is the conduct or
   qualities that characterize an
 expert practitioner in a particular
        field or occupation.
Professional Attributes
 Leadership         Time management
 Integrity           skills
 Empathy            Diplomacy in
 Self-motivation     teamwork
 Professional       Respect
  appearance and     Patient advocacy
  hygiene
 Communication      Careful delivery of
  skills              service
Professional Attitudes

 True professionals establish
    excellence as their goal
 and never allow themselves
to become complacent about
      their performance.
As the leader of the EMS team, the
 paramedic must interact with patients,
bystanders, and other rescue personnel in
         a professional manner.
Primary Responsibilities of the
         Paramedic
 Preparation      Disposition and
 Response          transfer
 Scene size-up    Documentation
 Patient          Clean-up,
  assessment        maintenance,
 Treatment and     and review
  management
Preparation
The paramedic must be physically, mentally,
 and emotionally able to meet job demands.
Response
 Safety is the number one priority!
 Wear seatbelts.
 Obey posted speed limits.
 Monitor roadway for potential
  hazards.
Scene Size-up
 Scene safety.
 Identify the number of patients.
 Identify the mechanism or nature of
  illness.
Patient Assessment

   Initial assessment.
   Physical examination.
   Patient history.        Fig. 4-3
   Ongoing assessment.
Recognition of Illness or Injury


 First aspect of patient
  prioritization.
 Usually based on the urgency
  for transport.
Patient Management
 Protocols ensure consistent
  patient care.
 Communication with medical
  direction.
 Movement of the patient from
  one location to another.
Appropriate Disposition

 Transportation type.
 Receiving facility.
 Treat and release.
Patient Transfer
 While moving the patient from one
  facility to another the first priority
  is patient care.
 Request a verbal report from
  primary-care provider.
 At destination provide a report to
  receiving care provider.
Documentation
 Complete a patient care report as
  soon as possible after emergency
  care has been provided.
 Necessary to ensure continuity of
  care.
 Be complete, neat, and legible.
Accurate and complete documentation
       is extremely important.



             Fig. 4-4
Returning to Service
Prepare the unit to return to service
 Clean and decontaminate.
 Restock.
 Refuel.
 Review the call with crew members.
 Be aware of signs of critical incident
  stress.
Patient Advocacy
 An EMT is an advocate for
  patients, defending them,
  protecting them, and acting in their
  best interest. Except when your
  safety is threatened, you should
  always place the needs of your
  patient above your own.
Additional Responsibilities

   Community involvement.
   Support for primary care.
   Citizen involvement in EMS.
   Personal and professional
    development.
Community Involvement
Help the public:
 Recognize an emergency;
 Know how to provide BLS;
 Know how to properly access
  the EMS system.
Support For Primary Care
 Help develop services that decrease
  the need for EMS.
 Establish protocols that specify the
  mode of transportation for non-
  emergency patients.
 Team up with hospitals to provide
  an alternative to the emergency
  department.
Medical Direction
Medical Direction

 A medical director is a
  physician who is legally
   responsible for all clinical
   aspects of the system.
 EMT-Critical Care Technicians
  operate as “physician extension”
Medical Direction
 The medical director’s role in a
  system is to:
     educate and train personnel
     participate in equipment and personnel selection
     develop clinical protocols
     participate in problem resolution and quality
      improvement
     provide direct input into patient care
     interface with the EMS system
     advocate within the medical community
     serve as the “medical conscience” of the
       EMS system
The Medical
 Director can
provide on-line
  guidance to
EMS personnel
 in the field.
    This is
   known as
    on-line
    medical
   direction.
Off-line medical
  direction refers to
   medical policies,
   procedures, and
practices that medical
direction has set up in
  advance of a call,
   such as standard
protocols or standing
        orders.
Protocols are the policies and
procedures for all elements of an
         EMS system.
Protocols are designed around the
  four “T’s” of emergency care.

   Triage
   Treatment
   Transport
   Transfer
On-scene Physician
 Be currently licensed in NYS
 Assume responsibility for the
  patient’s care
 Realize EMS providers will not
  comply with orders that exceed
  their scope of practice
 Accompany patient to hospital if
  requested
KEY POINT

MC is ultimately
responsible for
the actions of the
EMS provider and
must be
contacted.
Special Note:
       n-s cene
T he o         ust
     sicianm
phy           his
    cum  ent
 do          ions
 in ter vent
Quality Assurance and
       Improvement
 Quality Assurance is designed to
  maintain continuous monitoring and
  measurement of the quality of
  clinical care.
 Continuous Quality Improvement
  (CQI) is designed to refine and
  improve an EMS system,
  emphasizing customer satisfaction.
CQI – A Dynamic Pocess
   Identify Problems
   Elaborate on the cause
   Develop remedies
   Lay out plan to correct problems
   Enforce the plan
   Reexamine the problem
An EMS system must be
designed to meet the needs
 of the patient. Therefore,
the only acceptable quality
    of an EMS system is
      EXCELLENCE!
Customer satisfaction
can be created or destroyed
with a simple word or deed.
The well-being of
   the AEMT
Topics
 Wellness of the AEMT
 Impact of Shift Work on the
  AEMT
 Proper Body Mechanics
 Managing Hostile Situations
Introduction

 Well-being is a fundamental
  aspect of top-notch performance
  in EMS. It includes:
    Physical well-being
    Mental and emotional well-being
    Safe lifting
 Seize the information about safe
  practice and apply it to your life.
Basic Physical Fitness
            The benefits of
             physical fitness
             are well known:
               Decreased resting heart
                rate and blood pressure
               Increased oxygen-
                carrying capacity
               Increased muscle mass
                and metabolism
               Increased resistance to
                illness and injury
               Enhanced quality of life
Core Components of
      Physical Fitness
 Muscular
  Strength
 Cardiovascular
  Endurance
 Flexibility
Muscular Strength

 Achieved with      ISOMETRIC
                      exercise is
  regular             active
  exercise            exercise
 Exercises may       performed
                      against
  be isometric        stable
  and isotonic        resistance.
                     ISOTONIC
                      exercise is
                      active
                      exercise
Cardiovascular Endurance

 Is a result of exercising at
  least three days a week
  vigorously enough to raise your
  pulse to its target heart rate.
Flexibility…the Forgotten
         Element of Fitness
 To achieve or      Stretch daily.
    regain           Never bounce
  flexibility,        when stretching.
    stretch main
                     Hold a stretch
    muscle groups
                      for at least 60
    regularly.
                      seconds.
It’s a Tough Job…
Nutrition

 It is a myth that people in EMS
  cannot maintain an adequate
  diet.
 The most difficult part is
  changing bad habits.
 Good nutrition is fundamental
  to well-being.
Learn the major food groups and eat
    a variety of foods from them daily.

                    3 to 5 servings
6 to 11 servings




                                             2 to 4 servings



  2 to 3 servings                     2 to 3 servings
Avoid or minimize intake of fat, salt,
  sugar, cholesterol, & caffeine.
Check food
   labels for
 information
   about the
  nutritional
content of the
food you eat.
Good sense says…

 Eating on the run can be less
  detrimental if you plan ahead –
   Avoid fast foods.
   Carry a small cooler filled with whole-
    grain sandwiches, fruits, and
    vegetables.
   Monitor your fluid intake. Drink plenty
    of water.
Habits and Addictions

 Many in high-stress jobs abuse
  substances such as nicotine
  and caffeine. Those in EMS are
  no exception.
Habits & Addictions (cont)

 Choose a
 healthier life
 and avoid
 overindulging
 in harmful
 substances.
Habits & Addictions (cont)

 Consider substance abuse
  programs, nicotine patches,
  or a 12-step program.
Habits & Addictions (cont)

 Whatever
  it takes:
  Get free
  of addictions.
Back Safety

 EMS is a physically demanding
   career.
 Lifting and moving patients
   is frequently required.
 To avoid back injury, you must
  keep your back fit for the work
  you do.
Correct
Posture Will
  Minimize
 the Risk of
Back Injury
Correct Sitting Posture
Important Lifting Principles
                  (1 of 2)

   Move a load only if you can handle it.
   Ask for help if you need it.
   Position load close to your body.
   Keep your palms up—when possible.
   Do not hurry.
   Bend with your knees.
   “Lock-in” the spine.
Important Lifting Principles
                  (2 of 2)

   Always avoid twisting and turning.
   Let the leg muscles do the work.
   Exhale during lifting.
   Given a choice, push. Do not pull.
   Look where you are going.
   Only one person should be in
    charge of verbal commands.
Personal Protection from
           Disease
 There’s a lot you can do to
  minimize the risk of infection.
 Begin by developing a habit of
  doing the things promoted in
  this chapter.
Body Substance Isolation

 A strict form of infection control
  that is based on the assumption
  that all blood and other body
  fluids are infectious.
   Take BSI precautions with every
    patient.
BSI is achieved through the
             use of PPE.
 Appropriate personal
  protective equipment
  should be available in
  every emergency
  vehicle.
    Protective gloves
    Masks and protective
     eyewear
    HEPA and N-95
     respirators
    Disposable
     resuscitation
     equipment
High
Efficiency
Particulate

    Air
 Respirator
  (HEPA
   Mask)
An N-95 Respirator
To Remove Gloves, Hook the
Gloved Fingers of One Hand Under
   the Cuff of the Other Glove.
Then Slide the Fingers of the
 Ungloved Hand Under the
 Remaining Glove’s Cuff.
Perhaps the Most Important
Infection-Control Practice Is...

      HANDWASHING
To Wash Your Hands Properly,
 Lather Well and Scrub Under
         Your Nails.
When You Rinse Your Hands, Point
 Them Downward So That Soap and
Water Run Off Away From Your Body.
Important:

      Dispose of
       Biohazardous
       Waste in a
       Properly
       Marked Bag.
Also Very Important:

 Discard
  Needles and
  Other Sharp
  Objects in a
  Properly
  Labeled,
  Puncture-proof
  Container.
Contaminated
Non-disposable Equipment
   Must Be Cleaned,
Disinfected, or Sterilized.
…Cleaned, Disinfected, or
        Sterilized
 Cleaning refers to washing an object
  with soap and water.
 Disinfecting is cleaning with an
  agent that can kill some
  microorganisms on an object
 Sterilizing is the use of a chemical
   or steam to kill all microorganisms
   on an object.
Post-Exposure Procedures

 In most areas, an EMS provider who
  has had an exposure should:
     Immediately wash the affected area.
     Get a medical evaluation.
     Take the immunization boosters.
     Notify the agency’s infection control liaison.
     Document the event.
EX   P
P    R
O    O
S    C
U    E
R    D
E    U
     R
     E
     S
Infectious Disease

 Caused by pathogens, such as
  bacteria or viruses.
 May be spread from person to
  person.
 For example, infection by way of
  bloodborne pathogens can occur
  when the blood of an infected
  person comes in contact with
  another person’s broken skin.
Common Infectious Diseases
Hepatitis
 Inflammatory condition caused by:
     Infectious agents
     Toxins
     Drugs
     Metabolic aberration
     Hypersensitivity or immune mechanism
Hepatitis
 Types of Hepatitis
     Hepatitis A, (HAB, infectious hepatitis)
     Hepatitis B, (HBV, serum hepatitis)
     Hepatitis C, (HCV, virus)
     Hepatitis D, (HDV, delta agent virus)
     Hepatitis E, (HEV, hepatitis E virus)
     Non A-Non B Hepatitis (NANB, unknown
      virus
Hepatitis
 Signs and Symptoms
     Fever
     Weakness
     Loss of appetite
     Nausea
     Abdominal pain
     Jaundice
     Dark colored urine
     Light colored urine
Hepatitis
 Incubation period
 Mode of transmission
Hepatitis
 Management Precautions
   Use disposable gloves and wash hands following
    contact
   Sterilization of all equipment used
   Red bag and label any specimens and linen
   Follow-up if protective measures were not used
     (a) file exposure report
     (b) Immunization with ISG (Immune serum Globulin)
Tuberculosis
 Infectious disease caused by
  tubercule bacillus
 Signs and Symptoms
     Cough
     Fever
     Night sweats
     Weight loss
     Fatigue
     Hemoptysis
Tuberculosis
 Incubation period 4-6 weeks
 Mode of transmission
Tuberculosis
 Management Precautions
   Mask and gloves
   Avoid prolonged contact
   Fresh air (well ventilated patient
    compartment)
   Avoid contact with sputum
   Regular PPD skin test
   Chest x-ray as needed, per CDC
    recommendations
Meningitis
 Inflammation of the membranes of
  the spinal cord or brain
 Signs and Symptoms
     Fever
     Headache
     Nausea and vomiting
     Stiff neck
     Rash
Meningitis
 Incubation period 2-10 days
 Management Precautions
   (1) Mask (on you or patient)
   (2) Gloves and wash hands after contact
Acquired Immune Deficiency
     Syndrome (AIDS)
 Signs and Symptoms
     Fever with profuse night sweats
     Weight loss (10 - 20 lbs. per month
     Red/purple skin lesions
     Pneumonia
AIDS
 Incubation period from 2 months to
  2 years or more
     Mode of transmission
     Blood contact
     Contact with other bodily secretions
     Sexual contact
AIDS
 Management Precautions
   Ware disposable gloves when in contact
    with blood or body fluids
   Wash hands following care of the patient
Stress and Stress Management
              (1 of 2)



 A stimulus that causes stress is
  known as a stressor.
Stress and Stress Management
                  (2 of 2)

 Adapting to stress is a dynamic,
  evolving process:
   Defensive strategies
   Coping skills
   Problem-solving skills
Your job in managing stress is to
       learn these things:
 Your personal stressors.
 Amount of stress you can take
  before it becomes a problem.
 Stress management strategies
  that work for you.
To manage stress:

 Use controlled breathing…focus
  attention on your breathing.
 Use reframing…mentally reframe
  interfering thoughts.
 Attend to the medical needs of the
  patient…even if you know them.
Shift Work Is Inherently
Stressful Due to the Disruption
   of Circadian Rhythms and
       Sleep Deprivation.
Shift Work Disruption

 IF YOU HAVE TO SLEEP IN THE
  DAYTIME:
   Sleep in a cool, dark place.
   Stick to a common sleeping time and
    pattern.
   Unwind appropriately after a shift in
    order to rest.
   Post a “day sleeper” sign on your front
    door, turn off the phone’s ringer and
    lower the volume of the answering
    machine.
Critical Incident Stress
     Management (CISM)
 an adaptive short term helping
  process that focuses solely on an
  immediate and identifiable problem
  to enable the individual(s) affected to
  return to their daily routine(s) more
  quickly and with a lessened
  likelihood of experiencing post-
  traumatic stress disorder.
Incidents when CISM may
            be helpful
 Line of duty deaths
 Suicide of a colleague
 Serious work related injury
 Multi-casualty / disaster / terrorism incidents
 Events with a high degree of threat to the personnel
 Significant events involving children
 Events in which the victim is known to the personnel
 Events with excessive media interest
 Events that are prolonged and end with a negative
  outcome
 Any significantly powerful, overwhelming distressing
  event
Death and Dying

 Situations involving death and
  dying are the most personally
  uncomfortable for most AEMTs.
 Each person faces a death situation
  based on his or her prior experience
  of loss, coping skills, religious
  convictions, and other personal
  background.
Loss, Grief, and Mourning
Know and Understand the
        5 Stages of Loss
   Denial
   Anger
   Bargaining
   Depression
   Acceptance
ILLNESS AND INJURY
   PREVENTION
Topics
 Impact of Unintentional
  Injuries
 Community Hazards and
  Crime Areas
 Community Resources
 Illness and Injury Prevention
Introduction
 Injury is one of our nation’s
  most important health problems.
 Injuries result from interaction
  with potential hazards in the
  environment, which means that
  they may be predictable and
  preventable.
Facts About Injury…
 Injury is the 3rd leading cause of death.
 Unintentional injuries result in 70,000
  deaths annually.
 The estimated lifetime cost of injuries
  will exceed $144 billion.
 For every death caused by injury,
  there are an estimated 19
  hospitalizations.
Epidemiology
 The study of the factors that
  influence the frequency,
  distribution, and cause of injury,
  disease, and other health-
  related events in a population.
Injury (1 of 2)
 Intentional or unintentional
  damage to a person resulting
  from acute exposure to thermal,
  mechanical, electrical, or
  chemical energy or from the
  absence of such essentials as
  heat and oxygen.
Injury (2 of 2)

 Unintentional injury is an
  accident.
 Intentional injury is
  purposefully inflicted on a
  person, i.e., homicide.
As medical professionals,
EMS providers should assess
every scene and situation for
         injury risk.
Prevention (1 of 2)
 EMS providers can focus on primary
  prevention, or keeping an injury from ever
  occurring.
 Such prevention can occur as teachable
  moments that occur shortly after an
  injury when the patient and observers
  remain acutely aware of what has
  happened and may be receptive to
  learning how to prevent a similar incident
  in the future.
Prevention (2 of 2)

 Secondary prevention occurs
  during medical care.
 Tertiary prevention occurs
  during rehabilitation activities.
Prevention within EMS
 Few experience the aftermath of trauma
  more directly than EMS providers.
 EMTs and paramedics are widely
  distributed in the population and are
  often role models for the community.
 Paramedics have become prime
  candidates to be advocates of injury
  prevention.
The more than 600,000 EMS providers
 in the United States comprise a great
   arsenal in the war to prevent injury
               and disease.
Organizational commitment
is vital to the development of
  any prevention activities.
Primary responsibilities include:

   Protection of EMS Providers
   Education of EMS Providers
   Data Collection
   Financial Support
   Empowerment of EMS
    Providers
When appropriate, specific EMS
 education and training in specialized
safety procedures should be available
               to you.
Funding for illness/injury campaigns
may be contributed by corporations and
 advertising agencies, as well as non-
           profit agencies.
Data should be collected and incorporated
      into patient documentation.
EMS Provider Commitment
 Body Substance Isolation (BSI)
  Precautions.
 Physical Fitness.
 Stress Management.
 Seeking Professional Care.
 Driving Safety.
 Scene Safety.
BSI equipment, such as protective
 gloves and eyewear, is one of a
provider’s basic lines of defense.
Keep your safety equipment in good
 condition and readily available in
     your emergency vehicle.
Prevention in the Community
 EMS has a responsibility not only
  to prevent injury and illness among
  workers, but also to promote
  prevention among the members
  of the public.
 EMS providers can be an
  appropriate and effective means of
  prevention in several situations.
Areas in Need of Prevention
         Activities (1 of 2)
 Low birth weight in newborns.
 Unrestrained children in motor
  vehicles.
 Bicycle-related injuries.
 Household fire and burn
  injuries.
 Unintentional firearms injuries.
Areas in Need of Prevention
         Activities (2 of 2)
 Alcohol-related motor vehicle
  collisions.
 Fall injuries in the elderly.
 Workplace injuries.
 Sports and recreation injuries.
 Misuse or mishandling of
  medication.
 Early discharge of patients
Implementation of Prevention
         Strategies
 Preserve the safety of the response
  team.
 Recognize scene hazards.
 Document findings.
 Engage in on-scene education.
 Know your community resources.
 Conduct a community needs
  assessment.
Summary
 Impact of Unintentional Injuries
 Community Hazards and Crime
  Areas
 Community Resources
 Illness and Injury Prevention
ETHICS IN
   ADVANCED
PREHOSPITAL CARE
Topics
   Ethics
   Morals
   Law
   Advanced Directives
Introduction (1 of 2)
 In one survey, almost 15% of ALS
  calls in an urban system generated
  ethical conflict.
 In another survey, EMS providers
  reported frequent ethical problems
  related to patient refusals, hospital
  destinations, and advance directives.
Introduction (2 of 2)

 Other aspects include patient
  confidentiality, consent, the
  obligation to provide care, and
  research.
Ethics VS. Morals
 Ethics and morals are closely
  related concepts but distinctly
  separate.
 Morals are the social, religious, or
   personal standards of right and
   wrong.
 Ethics are the rules or standards
   that govern the conduct of members
   of a particular group or profession.
Relationship of Ethical and
Legal Issues with Medicine
Approaches to Making Ethical
       Decisions (1 of 2)

 Ethical relativism suggests that
  each person must decide how
  to behave and whatever
  decision that person makes
  is okay.
 Some say, “Just do what is
  right.”
Approaches to Making Ethical
       Decisions (2 of 2)
 The deontological method
  suggests that people should
  simply follow their duties.
 Followers of consequentialism
  believe that actions can only be
  judged after we know the
  consequences.
Code of Ethics
 Many organizations have developed
  a code of ethics over the years for
  their members.
 Most codes of ethics address broad
  humanitarian concerns and
  professional etiquette.
 Very few provide solid guidance on
  the kind of ethical problems
  commonly faced by practitioners.
To gain and maintain the
respect of their colleagues and
  their patients, it is vital that
individual paramedics exemplify
  the principles and values of
       their profession.
The single most important question a
    paramedic has to answer when
  faced with an ethical challenge is:



   WHAT IS IN THE PATIENT’S BEST
             INTEREST?
4 Principles to Resolve Ethical
           Problems
 Beneficence is the principle of doing
   good for the patient.
 Nonmaleficence is the obligation not
   to harm the patient. Primum non
  nocere, “first, do no harm”
 Autonomy is a competent adult
   patient’s right to determine what
   happens to his or her own body.
 Justice refers to the obligation to
   treat all patients fairly.
An
approach
to ethical
 decision-
 making.
Quick Ways to Test Ethics
 Impartiality test---asks whether you
  would be willing to undergo this
  procedure or action if you were in the
  patient’s place.
 Universalizability test---asks whether you
  would want this action performed in all
  relevantly similar circumstances.
 Interpersonal justifiability test---asks
  whether you can defend or justify your
  actions to others.
Ethical Issues in Contemporary
          Paramedic Practice

   Resuscitation Attempts
   Confidentiality
   Consent
   Allocation of Resources
   Obligation to Provide Care
   Teaching
   Professional Relations
   Research
Resuscitation Attempts

 Learn the local laws regarding
  do not resuscitate (DNR) orders.
 Understand your local policy.
 “When in doubt, resuscitate.”
Confidentiality
 Your obligation to every patient is
  to maintain as confidential the
  information you obtained as a result
  of your participation in the medical
  situation.
 Reporting certain information such
  as child neglect or elder abuse are
  exceptions.
Consent (1 of 2)
   Patients of legal age have the
    right to decide what healthcare
    they will receive.
   Implied consent may apply in
    cases where the patient is
    incapacitated or unable to
    communicate.
Consent (2 of 2)
 Patients are generally able to
  consent or refuse care if they are
  alert and oriented, aware of their
  surroundings, and making sound
  judgments.
 When leaving the patient, he or she
  must understand the issues at hand
  and be able to make an informed
  decision.
Allocation of Resources
 Several approaches to consider…
   All patients could receive the same amount of
    attention.
   Patients could receive resources based on
    need.
   Patients could receive what someone has
    determined they’ve earned.
 Triage is a common field activity
  that demonstrates one method of
  allocating scarce resources.
Obligation to Provide Care

 A paramedic…
   Has a responsibility to help others.
   Is obligated to provide care
    without regard to the ability to
     pay or other criteria.
   Has a strong ethical obligation to
    help others even while off-duty.
Teaching
 Two possible ethical questions are
  raised when a student is caring for
  patients:
    Whether or not patients should be
     informed that a student is working on them
    How many attempts a student should be
     allowed to have in performing an
     intervention.
To avoid problems…

 Clearly identify students as such.
 The preceptor should, when
  appropriate, inform the patient of the
  student’s presence and obtain the
  patient’s consent.
 Take the student’s experience and
  skill level into account and have a
  pre-determined limit identified for the
  number of attempts at a procedure.
Professional Relations
 A paramedic answers to the
  patient, the physician medical
  director, and to his employer.
 Sometimes conflict arises
  out of such relationships.
 Know your policies…and
  communicate.
Research
 EMS research is only in its infancy
  but is essential to the advancement
  of EMS.
 Strict rules and guidelines must be
  followed when conducting patient
  care-related studies.
 Gaining the patient’s consent is
  paramount.
Summary

   Ethics
   Morals
   Law
   Advance Directives
Medical/Legal Aspects
of Advanced Prehospital
         Care
Topics
   Legal Duties and Ethical Responsibilities.
   The Legal System.
   Laws Affecting EMS and the AEMT.
   Legal Accountability of the AEMT.
   AEMT-Patient Relationships.
   Resuscitation Issues.
   Crime and Accident Scenes.
   Documentation.
Best Protection

 Your best protection from
  liability is to perform systematic
  assessments, provide
  appropriate medical care, and
  maintain accurate and complete
  documentation.
Legal Duties and Ethical
     Responsibilities (1 of 2)
 Promptly respond to the needs of
  every patient.
 Treat all patients and their families
  with respect.
 Maintain your skills and medical
  knowledge.
 Participate in continuing education.
Legal Duties and Ethical
    Responsibilities (2 of 2)
 Critically review your performance,
   and constantly seek improvement.
 Report honestly and with respect
  for
   patient confidentiality.
 Work cooperatively and with
  respect
   for other emergency professionals.
Each EMS response has the potential
 of involving EMS personnel in the
            legal system.
Sources of Law (1 of 2)

 Constitutional—based on the
   U.S. Constitution.
 Common—also called case law
  derived from society’s
   acceptance of customs and norms.
Sources of Law (2 of 2)
 Legislative—created by law-
  making bodies such as
  Congress and state assemblies.
 Administrative—enacted by
  governmental agencies at either

  federal or state levels.
Categories of Law
             (1 of 3)



 Criminal—division of the legal
  system that deals with wrongs

   committed against society or
          its members.
Categories of Law
             (2 of 3)



 Civil—division of the legal
  system that deals with non-
  criminal issues and conflicts
   between two or more parties.
Categories of Law
             (3 of 3)



 Tort—a civil wrong committed

   by one individual against
            another.
Components of a Civil
          Lawsuit
 Incident           Discovery
 Investigation      Trial
 Filing of          Decision
  complaint          Appeal
 Answering          Settlement
  complaint
Laws Affecting EMS
  and the AEMT
Scope of Practice

 Range of duties and skills
  AEMTs are allowed and
 expected to perform.
You may function as
a AEMT only under the direct
   supervision of a licensed
physician through a delegation
         of authority.
Possessing and administering
   controlled substances
 Public Health Law Article 30
 Public Health Law Article 33
 State EMS Code Part 800
 New York State Rules and
  Regulations Part 80
 NYS-EMS Policy Statements
Licensure and Certification
 Certification refers to the
  recognition granted to an individual
  who has met predetermined
  qualifications to participate in a
  certain activity.
 Licensure is a process used to
  regulate occupations generally
  granted by a governmental body to
  engage in a profession or
  occupation.
Motor Vehicle Laws

 New York State Vehicle and
 Traffic Law
   § 114-b Emergency Operations
   § 101 Definition of Authorized
    Emergency Vehicles
   § 1104 Privileges and Responsibilities
    of Authorized Emergency Vehicles
Motor Vehicle Laws
 Driver is not relieved from the duty
  to drive with Due Regard for the
 safety of all persons
 Driver is not protected from the
  consequences of his/her reckless
 disregard for the safety of other
 NYS-EMS Policy Statement on use
  of lights and siren
Mandatory Reporting
         Requirements
   Spouse abuse
   Child abuse and neglect
   Elder abuse
   Sexual assault
   Gunshot and stab wounds
   Animal bites
   Communicable diseases
Abuse and Neglect
 Abuse is improper or excessive
  action so as to cause harm
 Neglect is giving insufficient
  attention or respect to someone
  who has a claim to that attention
Signs and Symptoms of Abuse
 Multiple bruises in various stages of healing
 Injury inconsistent with the mechanism
  described
 Repeated calls to the same address
 Fresh burns
 Parent or guardian seem inappropriately
  unconcerned
 Conflicting stories
 Fear on the part of the patient to discuss how
  the injury occured
Signs and Symptoms of
              Neglect
   Lack of adult supervision
   Malnourished appearing child
   Unsafe living environment
   Untreated chronic illness (for
    example an asthmatic with no
    medications
Domestic Violence
Definition – a pattern of coercive
behavior of one individual by
another in order to establish and
maintain power and control
Forms of abuse
    either by Commission or Omission

   Physical
   Emotional
   Psychological
   Environmental
   Sexual
   Economic
Physical Abuse
Inflicting or attempting to inflict
physical pain and withholding
access to medication and medical
care
Emotional Abuse
constant criticism, bellitling
someone’s abilities and
competency, name-calling and
other attempts to undermine
someone’s self-image and sense of
worth
Psychological Abuse
controlling access to friends,
family, school or work; forced
isolation, intimidation, threats and
blackmail
Environmental Abuse
withholding appropriate climate
control, lighting, or clothing for the
environmental conditions
Sexual Abuse
any exploitive or coercive, non-
consensual sexual contact
including marital, and aquaintance
rape; attacks on the sexual parts of
the body and treating someone in a
sexually derogatory manner.
Economic Abuse
attempts to make a person
completely dependant on the
abuser for money and economic
survival
Phases of Abuse
 Phase 1 - arguing and verbal abuse
 Phase 2 - physical and sexual abuse
 Phase 3 - Honeymoon; denial and
  apologies

 Intervention is best accomplished in
 phase 1 and 2. Cycle repeats without
 intervention, increasing in frequency
 and severity
Relationships which may lead
    to Domestic Violence
   Child
   Spousal
   Elders (parents and others)
   Siblings
   Living companion
   Dating Partners
   Health care provider or attendant
Role of EMS Provider
 Assess and treat the patient
 Report observation to hospital
  staff and police officers
   Conditions at scene
   Reactions of patient
   Reactions of household member
Conditions at the Scene
   Environment
   Temperature and light
   Foul odors
   isolation
Reactions of patient
 Hesitant when questioned
 Fearful of those present
 Hygiene/clothing/cleanliness
Reactions of household
             member
   Angry
   Indifferent
   Refusing necessary assistance
   Obstructing and questioning care
Information Gathering
 Out of hearing and sight of the possible
  abuser
 Stress confidentiality
 Does the patient feel safe
    At the scene
    In the ambulance
 Be direct; non-threatening and
  empathetic
 Listen to what children have to say
Information Gathering
 Conflicting accounts of the
  incident
 Physical findings
 History of calls to the same
  location or patient
 History, circumstances, setting,
  condition or environment
  inconsistent with injury or illness
Physical Findings
   Old bruises
   Sores and ulcers
   Topical infections – neglected injuries
   Injuries in uncommon places
      Back of legs
      Soles of feet
 Patterned injuries – hand, belt buckle
  or other imprints
 Thermal injuries – burns and cold
The severity of an injury is not
necessarily a good indicator of
  the severity of the situation
Documentation
 Be factual and specific – not
  judgmental
 Include
     Patient condition
     Conditions found at the scene
     Interaction with those at the scene
     History
     Patient states “…”
     “reported to …”
Other Issues
 Provider safety
 Maintain a professional attitude
 Consider emotions of the provider
   Consider Critical Incident Stress
    Management
KEY POINT

Do not accuse in
the field.
Accusation and
confrontation
delays
transportation
Legal Protection for the AEMT

 Immunity—exemption from liability
  granted to governmental agencies.
 Good Samaritan Laws—provide immunity
  to certain people who assist at the scene
  of a medical emergency.
 Ryan White CARE Act—requires
  notification and assistance to AEMTs
  who have been exposed to certain
  diseases.
 Local laws and regulations.
Local laws and regulations.
 Assault in the second degree (Penal
  Law, § 120.05 and120.08); Assault of an
  EMT-Critical Care Technician while
  performing duties
 Obstructing governmental
  administration in the second degree
  (Penal Law § 195.05); Obstruction of
  EMT-Critical Care Technician in the
  performance of his/her duty
Legal Accountability of
      the AEMT
Negligence

 Deviation from accepted
  standards of care recognized by
  law for the protection of others
  against the unreasonable risk of
  harm.
Always exercise the degree of
care, skill, and judgment expected
  under like circumstances by a
   similarly trained, reasonable
 AEMT in the same community.
Components of a Negligence
        Claim
   Duty to act.
   Breach of duty.
   Actual damages.
   Proximate cause.
Duty to Act

 …is a formal contractual or
  informal legal obligation to
  provide care.
Duties Include
 Duty to respond and render care
 Duty to obey laws and regulations
 Duty to operate emergency vehicle reasonably
  and prudently
 Duty to provide care and transportation to the
  expected standard
 Duty to provide care and transportation
  consistent with the scope of practice and local
  medical protocols
 Duty to continue care and transportation through
  to its appropriate conclusion
Breach of Duty


 …is an action or inaction that
  violates the standard of care
  expected from a AEMT.
Standard of Care
 Standard of care is established by
  court testimony and reference to
  published codes, standards, criteria
  and guidelines applicable to the
  situation
     Public Health Law Article 30
     State EMS Code (Part 800)
     Standardized Curriculum
     Regional Protocols
Breaches of Duty
 Malfeasance—performance of a
   wrongful or unlawful act by a
   AEMT.
 Misfeasance—performance of a
  legal act in a harmful or injurious
  manner.
 Nonfeasance—failure to perform a
   required act or duty.
In some cases, negligence may be so
obvious that it does not require
extensive proof
  Res ipsa loquitur - the injury could only have
   been caused by negligence
  Negligence per se - negligence is shown by
   the fact that a statute was violated and injury
   resulted
Actual Damages

 …refers to compensable
  physical, psychological, or
  financial harm.
An action or inaction
 that immediately caused
or worsened the damage is
  called proximate cause.
Defenses to negligence
 Good Samaritan laws
   Do not generally protect providers from acts
    of gross negligence, reckless disregard, or
    willful or wanton conduct
   Do not generally prohibit the filing of a lawsuit
   May provide coverage for paid or volunteer
    providers
   Varies from state to state
Defenses to negligence
 Governmental immunity
   Trend is toward limiting protection
   May only protect governmental agency, not
    provider
   Varies from state to state
Defenses to negligence
 Statute of limitations
    Limit the number of years after an incident
     during which a lawsuit can be filed
    Set by law and may differ for cases involving
     adults and children
    Varies from state to state
Defenses to negligence
 Contributory negligence
   Plaintiff may be found to have contributed to
    his or her own injury
   Damages awarded may be reduced or
    eliminated based on the plaintiff's
    contribution to his or her injury
Special Liability
   Concerns
Medical Direction (1 of 2)
 A AEMT’s medical director and
  on-line physician may be sued if:
         Medically incorrect orders were
    given to the AEMT;
         There was a refusal to authorize the
          administration of a necessary
          medication;
Medical Direction (2 of 2)
 A AEMT’s medical director and
  on-line physician may be sued if:
        The AEMT was directed to take
         the patient to an inappropriate
         facility;
        Negligent supervision of a
         AEMT is proven.
Borrowed Servant Doctrine

 While supervising an EMT-I or
    EMT-B, a AEMT may be
  liable for any negligent act that
  person commits.
Civil Rights
 If medical care is withheld due to
  any discriminatory reason, a AEMT
  may be sued.
    Examples:
        Race
        Creed
        Color
        Gender
        National origin
        Ability to pay (in some cases)
Off-Duty AEMTs

 Performing procedures that
  require delegation from a
  physician while off-duty may
  constitute practicing medicine
  without a license.
AEMT-Patient
Relationships
Legal Principles (1 of 5)

 Confidentiality is the principle
  of law that prohibits the release
  of medical or other personal
  information about a patient
  without the patient’s consent.
Legal Principles (2 of 5)

 Defamation is an intentional
  false communication that
  injures another person’s
  reputation or good name.
Legal Principles (3 of 5)
 Libel is the act of injuring a
  person’s character, name, or
  reputation by false statements
  made in writing or through the
  mass media with malicious
  intent or reckless disregard for
  the falsity of those statements.
Legal Principles (4 of 5)
 Slander is the act of injuring a
  person’s character, name, or
  reputation by false or malicious
  statements spoken with
  malicious intent or reckless
  disregard for the falsity of those
  statements.
Legal Principles (5 of 5)
 A AEMT may be accused of
  invasion of privacy for the release
   of confidential information, without
   legal justification, regarding a
   patient’s private life, which might
   reasonably expose the patient to
   ridicule, notoriety, or
   embarrassment.
The fact that the information
  released is true is not a
  defense to an action for
    invasion of privacy.
Consent
 The granting of permission to
  treat a patient.
 You must have consent before
  treating a patient.
 Patient must be competent to
  give or withhold consent.
Informed Consent
   Consent based on full disclosure of the
    nature, risks, and benefits of a procedure.
   Must be obtained from every competent
    adult before treatment may be initiated.
   In most states a patient must be 18 years
    of age or older to give or withhold
    consent.
   In general, a parent or guardian must give
    consent for children.
Expressed Consent
 Verbal, non-verbal, or written
  communication by a patient who
  wishes to receive treatment.
 The act of calling for EMS is
  generally considered an expression
  of the desire to receive treatment.
 You must obtain consent for each
  treatment provided.
Implied Consent
 Consent for treatment that is
  presumed for a patient who is
  mentally, physically, or emotionally
  unable to give consent.
 It is assumed that a patient would
  want life-saving treatment if able to
  give consent.
 Also called emergency doctrine.
Involuntary Consent
 Consent for treatment granted by a
  court order.
 Most commonly encountered with
  patients who must be held for mental-
  health evaluation or as directed by law
  enforcement personnel who have the
  patient under arrest.
 May be used on patients whose
  disease threatens a community at
  large.
Special Consent Situations (1 of 2)
 Minors
    Usually a person under 18 years of age.
    Consent must be obtained from a
     parent or legal guardian.
 Mentally incompetent adult
    Consent must be obtained from the
     legal guardian.
Special Consent Situations            (2 of 2)



 For Minors & Mentally
  incompetent adults…
   If a parent or legal guardian cannot be
    found, treatment may be rendered
    under the doctrine of implied consent.
Emancipated Minors
 Person under 18 years of age who is:
     Married
     Pregnant
     A parent
     A member of the armed forces
     Financially independent living away from home
 Emancipated minors may give
 informed consent.
Withdrawal of Consent

 A patient may withdraw consent
  for treatment at any time, but it
  must be an informed refusal of
  treatment.
An example of a
“release-from-liability form.”
Refusal of Service
 Not every EMS run results in
  the transportation of the patient
  to the hospital.
 Emergency care must always
  be offered to the patient, no
  matter how minor the injury or
  illness.
If a Patient Refuses
              (1 of 4)



 Is the patient legally permitted
  to refuse care?
 Make multiple, sincere attempts

  to convince the patient to
  accept care.
If a Patient Refuses
              (2 of 4)


 Make sure the patient is
  informed in his or her decision.
 Consult with on-line medical
  direction.
If a Patient Refuses
              (3 of 4)


 Have the patient and a
  disinterested witness sign a
  release-from-liability form.
 Advise the patient he or she
  may call again for help.
If a Patient Refuses
             (4 of 4)


 Attempt to get someone to stay
  with the patient.
 Document the entire situation
  thoroughly.
Some EMS systems have checklists for procedures
     to follow when a patient refuses care.
Legal Complications
 Related to Consent
Legal Complications Related
       to Consent (1 of 4)
 Abandonment is the termination
  of the AEMT-patient
 relationship without assurance
 that an equal or greater level of
 care will continue.
Legal Complications Related
       to Consent (2 of 4)
 Assault is an act of unlawfully
  placing a person in apprehension
  of immediate bodily harm without
  his or her consent.
 Battery is the unlawful touching
  of another person without his or
  her consent.
Legal Complications Related
       to Consent (3 of 4)
 False imprisonment is the
  intentional and unjustifiable
  detention of a person without
  his or her consent or other legal
  authority.
Legal Complications Related
       to Consent (4 of 4)
 Reasonable force is the minimal
  amount of force necessary to
  ensure that an unruly or violent
  person does not cause injury to
  himself, herself, or others.
 Involve law enforcement, if
 possible.
Patient Transportation
 Maintain the same level of care
  as was initiated at the scene.
 Know the closest, most
  appropriate facility.
 Respect the patient’s choice of
  facility without putting patient
  care in jeopardy.
Resuscitation Issues
Advance Directives

 A document created to ensure
  that certain treatment choices
  are honored when a patient is
  unconscious or otherwise
  unable to express his or her
  choice of treatment.
A Living
Will allows
a person to
   specify
what kinds
of medical    Fig. 6-4
 treatment
 he or she
   should
  receive.
Do Not Resuscitate
   Order (DNR)
indicates which, if
any, life-sustaining
measures should be
  taken when the
patient’s heart and
    respiratory
  functions have
      ceased.
Some systems
      have
   developed
 protocols that
 address organ
viability after a
    patient’s
     death.
A death in the field must be
 appropriately dealt with and
documented by following local
          protocol.
Crime and Accident Scenes
              (1 of 3)


 If you believe a crime has been
  committed, involve law
  enforcement.
 Protect yourself and other EMS
  personnel.
Crime and Accident Scenes
               (2 of 3)




 Initiate patient care only when
  the scene is safe.
Crime and Accident Scenes
                 (3 of 3)


 Preserve the scene as much as
  possible:
   Observe and document anything
    moved;
   Leave gunshot or stabbing holes intact
    if possible;
   If something must be moved, notify
    investigating officers and document
    your actions.
Documentation
 Complete promptly after patient
  contact.
 Be thorough.
 Be objective.
 Be accurate.
 Maintain patient confidentiality.
 Never alter a patient care record.
Summary
   Legal duties and ethical responsibilities.
   The legal system.
   Laws affecting EMS and the AEMT.
   Legal accountability of the AEMT.
   AEMT-patient relationships.
   Resuscitation issues.
   Crime and accident scenes.
   Documentation.

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Introduction to advanced prehospital care

  • 1. AEMT Critical Care: Division 1 – Introduction to Advanced Prehospital Care
  • 2. Topics  Roles and Responsibilities  Medical Direction  Well-Being of the AEMT  Illness and Injury Prevention  Medical/Legal Issues  Ethics
  • 3. Roles and Responsibilities of the AEMT-CC
  • 4. Topics  Introduction  Review of EMS Systems  Education  Continuing Education  Professional Attitudes  Primary Responsibilities
  • 5. EMS System  A comprehensive network of personnel, equipment, and resources established to deliver aid and emergency medical care to the community.
  • 6. OUT-OF-HOSPITAL COMPONENTS OF AN EMS SYSTEM MEMBERS OF COMMUNICATIONS EMS THE SYSTEM PROVIDERS COMMUNITY POISON CONTROL FIRE PUBLIC CENTERS RESCUE UTILITIES HAZMAT
  • 7. OUT-OF-HOSPITAL COMPONENTS OF AN EMS SYSTEM EMERGENCY EMERGENCY AND NURSES SPECIALTY PHYSICIANS ANCILLARY REHABILITATION SERVICES SERVICES
  • 8. NYS EMS System  State EMS Council  SEMAC  Regional EMS Council  WEREMS, Big Lakes REMS CO  Regional Medical Advisory Committee  WREMAC  County EMS Coordinator  Medical Director
  • 9. Personal and Professional Development  Personal and professional development is your responsibility.  Keep updated with journals, seminars, computer newsgroups, and other learning experiences.  Explore alternative or non-traditional career paths.
  • 10. Education and Certification  Two kinds of EMS education are initial and continuing education.  Initial education is the original training course for prehospital providers.  Continuing education programs include refresher courses for recertification and periodic in-service training sessions.
  • 11. Initial Education  Based on the EMT-Paramedic: National Standard Curriculum published by the U.S. D.O.T.  establishes the minimum content for the course  divided into 3 specific learning domains: • Cognitive • Affective • Psychomotor
  • 12. Once the initial education is completed, the paramedic will become either certified or licensed.
  • 13. Certification vs. Licensure  Certification is the process by which an agency grants recognition to an individual who has met its qualifications.  Licensure is the process of occupational regulation.
  • 14. National Registry of EMTs (NREMT)  Prepares and administers standardized tests for the First Responder, EMT-Basic, EMT- Intermediate, and EMT-Paramedic.  Establishes the qualifications for registration and re-registration, and for establishing a minimal standard of competency.
  • 15. Belonging to a Professional Organization is a good way to keep informed about the latest technology.
  • 16. Professional Organizations Include:  National Association of EMTs  National Association of Search and Rescue  National Association of State EMS Directors  National Association of EMS Physicians  National Flight Paramedics Association  National Council of State EMS Training Coordinators
  • 17. A variety of journals are available to keep the paramedic aware of the latest changes in this ever-changing industry.
  • 18. These Professional Journals Include:  Annals of Emergency Medicine  Emergency Medical Services  Emergency  Journal of Emergency Medical Services  Journal of Emergency Medicine
  • 19. Continuing Education The paramedic must always strive to stay abreast of changes in EMS.
  • 20. Research (1 of 2)  Research programs are essential for moral, educational, medical, financial, and practical reasons.  Future EMS research must address the following issues:  Which interventions actually reduce morbidity and mortality?  Are the benefits of a procedure worth the risk?  What is the cost-benefit ratio?
  • 21. Research (2 of 2)  Has your organization participated in research?
  • 22. The Components of a Research Program: (1 of 2)  Identify a problem.  Identify the body of knowledge on the subject.  Select the best design for the study.  Begin the study and collect raw data.
  • 23. The Components of a Research Program: (2 of 2)  Analyze the data.  Assess and evaluate the results.  Write a concise, comprehensive description of the study for publication in a medical journal.
  • 24.
  • 25. Professionalism Professionalism is the conduct or qualities that characterize an expert practitioner in a particular field or occupation.
  • 26. Professional Attributes  Leadership  Time management  Integrity skills  Empathy  Diplomacy in  Self-motivation teamwork  Professional  Respect appearance and  Patient advocacy hygiene  Communication  Careful delivery of skills service
  • 27. Professional Attitudes True professionals establish excellence as their goal and never allow themselves to become complacent about their performance.
  • 28. As the leader of the EMS team, the paramedic must interact with patients, bystanders, and other rescue personnel in a professional manner.
  • 29. Primary Responsibilities of the Paramedic  Preparation  Disposition and  Response transfer  Scene size-up  Documentation  Patient  Clean-up, assessment maintenance,  Treatment and and review management
  • 30. Preparation The paramedic must be physically, mentally, and emotionally able to meet job demands.
  • 31. Response Safety is the number one priority!  Wear seatbelts.  Obey posted speed limits.  Monitor roadway for potential hazards.
  • 32. Scene Size-up  Scene safety.  Identify the number of patients.  Identify the mechanism or nature of illness.
  • 33. Patient Assessment  Initial assessment.  Physical examination.  Patient history. Fig. 4-3  Ongoing assessment.
  • 34. Recognition of Illness or Injury  First aspect of patient prioritization.  Usually based on the urgency for transport.
  • 35. Patient Management  Protocols ensure consistent patient care.  Communication with medical direction.  Movement of the patient from one location to another.
  • 36. Appropriate Disposition  Transportation type.  Receiving facility.  Treat and release.
  • 37. Patient Transfer  While moving the patient from one facility to another the first priority is patient care.  Request a verbal report from primary-care provider.  At destination provide a report to receiving care provider.
  • 38. Documentation  Complete a patient care report as soon as possible after emergency care has been provided.  Necessary to ensure continuity of care.  Be complete, neat, and legible.
  • 39. Accurate and complete documentation is extremely important. Fig. 4-4
  • 40. Returning to Service Prepare the unit to return to service  Clean and decontaminate.  Restock.  Refuel.  Review the call with crew members.  Be aware of signs of critical incident stress.
  • 41. Patient Advocacy  An EMT is an advocate for patients, defending them, protecting them, and acting in their best interest. Except when your safety is threatened, you should always place the needs of your patient above your own.
  • 42. Additional Responsibilities  Community involvement.  Support for primary care.  Citizen involvement in EMS.  Personal and professional development.
  • 43. Community Involvement Help the public:  Recognize an emergency;  Know how to provide BLS;  Know how to properly access the EMS system.
  • 44. Support For Primary Care  Help develop services that decrease the need for EMS.  Establish protocols that specify the mode of transportation for non- emergency patients.  Team up with hospitals to provide an alternative to the emergency department.
  • 46. Medical Direction  A medical director is a physician who is legally responsible for all clinical aspects of the system.  EMT-Critical Care Technicians operate as “physician extension”
  • 47. Medical Direction  The medical director’s role in a system is to:  educate and train personnel  participate in equipment and personnel selection  develop clinical protocols  participate in problem resolution and quality improvement  provide direct input into patient care  interface with the EMS system  advocate within the medical community  serve as the “medical conscience” of the EMS system
  • 48. The Medical Director can provide on-line guidance to EMS personnel in the field. This is known as on-line medical direction.
  • 49. Off-line medical direction refers to medical policies, procedures, and practices that medical direction has set up in advance of a call, such as standard protocols or standing orders.
  • 50. Protocols are the policies and procedures for all elements of an EMS system.
  • 51. Protocols are designed around the four “T’s” of emergency care.  Triage  Treatment  Transport  Transfer
  • 52. On-scene Physician  Be currently licensed in NYS  Assume responsibility for the patient’s care  Realize EMS providers will not comply with orders that exceed their scope of practice  Accompany patient to hospital if requested
  • 53. KEY POINT MC is ultimately responsible for the actions of the EMS provider and must be contacted.
  • 54. Special Note: n-s cene T he o ust sicianm phy his cum ent do ions in ter vent
  • 55. Quality Assurance and Improvement  Quality Assurance is designed to maintain continuous monitoring and measurement of the quality of clinical care.  Continuous Quality Improvement (CQI) is designed to refine and improve an EMS system, emphasizing customer satisfaction.
  • 56. CQI – A Dynamic Pocess  Identify Problems  Elaborate on the cause  Develop remedies  Lay out plan to correct problems  Enforce the plan  Reexamine the problem
  • 57. An EMS system must be designed to meet the needs of the patient. Therefore, the only acceptable quality of an EMS system is EXCELLENCE!
  • 58. Customer satisfaction can be created or destroyed with a simple word or deed.
  • 59. The well-being of the AEMT
  • 60. Topics  Wellness of the AEMT  Impact of Shift Work on the AEMT  Proper Body Mechanics  Managing Hostile Situations
  • 61. Introduction  Well-being is a fundamental aspect of top-notch performance in EMS. It includes:  Physical well-being  Mental and emotional well-being  Safe lifting  Seize the information about safe practice and apply it to your life.
  • 62. Basic Physical Fitness  The benefits of physical fitness are well known:  Decreased resting heart rate and blood pressure  Increased oxygen- carrying capacity  Increased muscle mass and metabolism  Increased resistance to illness and injury  Enhanced quality of life
  • 63. Core Components of Physical Fitness  Muscular Strength  Cardiovascular Endurance  Flexibility
  • 64. Muscular Strength  Achieved with  ISOMETRIC exercise is regular active exercise exercise  Exercises may performed against be isometric stable and isotonic resistance.  ISOTONIC exercise is active exercise
  • 65. Cardiovascular Endurance  Is a result of exercising at least three days a week vigorously enough to raise your pulse to its target heart rate.
  • 66. Flexibility…the Forgotten Element of Fitness  To achieve or  Stretch daily. regain  Never bounce flexibility, when stretching. stretch main  Hold a stretch muscle groups for at least 60 regularly. seconds.
  • 67. It’s a Tough Job…
  • 68. Nutrition  It is a myth that people in EMS cannot maintain an adequate diet.  The most difficult part is changing bad habits.  Good nutrition is fundamental to well-being.
  • 69. Learn the major food groups and eat a variety of foods from them daily. 3 to 5 servings 6 to 11 servings 2 to 4 servings 2 to 3 servings 2 to 3 servings
  • 70. Avoid or minimize intake of fat, salt, sugar, cholesterol, & caffeine.
  • 71. Check food labels for information about the nutritional content of the food you eat.
  • 72. Good sense says…  Eating on the run can be less detrimental if you plan ahead –  Avoid fast foods.  Carry a small cooler filled with whole- grain sandwiches, fruits, and vegetables.  Monitor your fluid intake. Drink plenty of water.
  • 73. Habits and Addictions  Many in high-stress jobs abuse substances such as nicotine and caffeine. Those in EMS are no exception.
  • 74. Habits & Addictions (cont)  Choose a healthier life and avoid overindulging in harmful substances.
  • 75. Habits & Addictions (cont)  Consider substance abuse programs, nicotine patches, or a 12-step program.
  • 76. Habits & Addictions (cont)  Whatever it takes: Get free of addictions.
  • 77. Back Safety  EMS is a physically demanding career.  Lifting and moving patients is frequently required.  To avoid back injury, you must keep your back fit for the work you do.
  • 78. Correct Posture Will Minimize the Risk of Back Injury
  • 80. Important Lifting Principles (1 of 2)  Move a load only if you can handle it.  Ask for help if you need it.  Position load close to your body.  Keep your palms up—when possible.  Do not hurry.  Bend with your knees.  “Lock-in” the spine.
  • 81. Important Lifting Principles (2 of 2)  Always avoid twisting and turning.  Let the leg muscles do the work.  Exhale during lifting.  Given a choice, push. Do not pull.  Look where you are going.  Only one person should be in charge of verbal commands.
  • 82. Personal Protection from Disease  There’s a lot you can do to minimize the risk of infection.  Begin by developing a habit of doing the things promoted in this chapter.
  • 83. Body Substance Isolation  A strict form of infection control that is based on the assumption that all blood and other body fluids are infectious.  Take BSI precautions with every patient.
  • 84. BSI is achieved through the use of PPE.  Appropriate personal protective equipment should be available in every emergency vehicle.  Protective gloves  Masks and protective eyewear  HEPA and N-95 respirators  Disposable resuscitation equipment
  • 85. High Efficiency Particulate Air Respirator (HEPA Mask)
  • 87. To Remove Gloves, Hook the Gloved Fingers of One Hand Under the Cuff of the Other Glove.
  • 88. Then Slide the Fingers of the Ungloved Hand Under the Remaining Glove’s Cuff.
  • 89. Perhaps the Most Important Infection-Control Practice Is... HANDWASHING
  • 90. To Wash Your Hands Properly, Lather Well and Scrub Under Your Nails.
  • 91. When You Rinse Your Hands, Point Them Downward So That Soap and Water Run Off Away From Your Body.
  • 92. Important:  Dispose of Biohazardous Waste in a Properly Marked Bag.
  • 93. Also Very Important:  Discard Needles and Other Sharp Objects in a Properly Labeled, Puncture-proof Container.
  • 94. Contaminated Non-disposable Equipment Must Be Cleaned, Disinfected, or Sterilized.
  • 95. …Cleaned, Disinfected, or Sterilized  Cleaning refers to washing an object with soap and water.  Disinfecting is cleaning with an agent that can kill some microorganisms on an object  Sterilizing is the use of a chemical or steam to kill all microorganisms on an object.
  • 96. Post-Exposure Procedures  In most areas, an EMS provider who has had an exposure should:  Immediately wash the affected area.  Get a medical evaluation.  Take the immunization boosters.  Notify the agency’s infection control liaison.  Document the event.
  • 97. EX P P R O O S C U E R D E U R E S
  • 98. Infectious Disease  Caused by pathogens, such as bacteria or viruses.  May be spread from person to person.  For example, infection by way of bloodborne pathogens can occur when the blood of an infected person comes in contact with another person’s broken skin.
  • 100. Hepatitis  Inflammatory condition caused by:  Infectious agents  Toxins  Drugs  Metabolic aberration  Hypersensitivity or immune mechanism
  • 101. Hepatitis  Types of Hepatitis  Hepatitis A, (HAB, infectious hepatitis)  Hepatitis B, (HBV, serum hepatitis)  Hepatitis C, (HCV, virus)  Hepatitis D, (HDV, delta agent virus)  Hepatitis E, (HEV, hepatitis E virus)  Non A-Non B Hepatitis (NANB, unknown virus
  • 102. Hepatitis  Signs and Symptoms  Fever  Weakness  Loss of appetite  Nausea  Abdominal pain  Jaundice  Dark colored urine  Light colored urine
  • 103. Hepatitis  Incubation period  Mode of transmission
  • 104. Hepatitis  Management Precautions  Use disposable gloves and wash hands following contact  Sterilization of all equipment used  Red bag and label any specimens and linen  Follow-up if protective measures were not used  (a) file exposure report  (b) Immunization with ISG (Immune serum Globulin)
  • 105. Tuberculosis  Infectious disease caused by tubercule bacillus  Signs and Symptoms  Cough  Fever  Night sweats  Weight loss  Fatigue  Hemoptysis
  • 106. Tuberculosis  Incubation period 4-6 weeks  Mode of transmission
  • 107. Tuberculosis  Management Precautions  Mask and gloves  Avoid prolonged contact  Fresh air (well ventilated patient compartment)  Avoid contact with sputum  Regular PPD skin test  Chest x-ray as needed, per CDC recommendations
  • 108. Meningitis  Inflammation of the membranes of the spinal cord or brain  Signs and Symptoms  Fever  Headache  Nausea and vomiting  Stiff neck  Rash
  • 109. Meningitis  Incubation period 2-10 days  Management Precautions  (1) Mask (on you or patient)  (2) Gloves and wash hands after contact
  • 110. Acquired Immune Deficiency Syndrome (AIDS)  Signs and Symptoms  Fever with profuse night sweats  Weight loss (10 - 20 lbs. per month  Red/purple skin lesions  Pneumonia
  • 111. AIDS  Incubation period from 2 months to 2 years or more  Mode of transmission  Blood contact  Contact with other bodily secretions  Sexual contact
  • 112. AIDS  Management Precautions  Ware disposable gloves when in contact with blood or body fluids  Wash hands following care of the patient
  • 113. Stress and Stress Management (1 of 2)  A stimulus that causes stress is known as a stressor.
  • 114. Stress and Stress Management (2 of 2)  Adapting to stress is a dynamic, evolving process:  Defensive strategies  Coping skills  Problem-solving skills
  • 115. Your job in managing stress is to learn these things:  Your personal stressors.  Amount of stress you can take before it becomes a problem.  Stress management strategies that work for you.
  • 116.
  • 117.
  • 118. To manage stress:  Use controlled breathing…focus attention on your breathing.  Use reframing…mentally reframe interfering thoughts.  Attend to the medical needs of the patient…even if you know them.
  • 119. Shift Work Is Inherently Stressful Due to the Disruption of Circadian Rhythms and Sleep Deprivation.
  • 120. Shift Work Disruption  IF YOU HAVE TO SLEEP IN THE DAYTIME:  Sleep in a cool, dark place.  Stick to a common sleeping time and pattern.  Unwind appropriately after a shift in order to rest.  Post a “day sleeper” sign on your front door, turn off the phone’s ringer and lower the volume of the answering machine.
  • 121. Critical Incident Stress Management (CISM)  an adaptive short term helping process that focuses solely on an immediate and identifiable problem to enable the individual(s) affected to return to their daily routine(s) more quickly and with a lessened likelihood of experiencing post- traumatic stress disorder.
  • 122. Incidents when CISM may be helpful  Line of duty deaths  Suicide of a colleague  Serious work related injury  Multi-casualty / disaster / terrorism incidents  Events with a high degree of threat to the personnel  Significant events involving children  Events in which the victim is known to the personnel  Events with excessive media interest  Events that are prolonged and end with a negative outcome  Any significantly powerful, overwhelming distressing event
  • 123. Death and Dying  Situations involving death and dying are the most personally uncomfortable for most AEMTs.  Each person faces a death situation based on his or her prior experience of loss, coping skills, religious convictions, and other personal background.
  • 124. Loss, Grief, and Mourning
  • 125. Know and Understand the 5 Stages of Loss  Denial  Anger  Bargaining  Depression  Acceptance
  • 126. ILLNESS AND INJURY PREVENTION
  • 127. Topics  Impact of Unintentional Injuries  Community Hazards and Crime Areas  Community Resources  Illness and Injury Prevention
  • 128. Introduction  Injury is one of our nation’s most important health problems.  Injuries result from interaction with potential hazards in the environment, which means that they may be predictable and preventable.
  • 129. Facts About Injury…  Injury is the 3rd leading cause of death.  Unintentional injuries result in 70,000 deaths annually.  The estimated lifetime cost of injuries will exceed $144 billion.  For every death caused by injury, there are an estimated 19 hospitalizations.
  • 130. Epidemiology  The study of the factors that influence the frequency, distribution, and cause of injury, disease, and other health- related events in a population.
  • 131. Injury (1 of 2)  Intentional or unintentional damage to a person resulting from acute exposure to thermal, mechanical, electrical, or chemical energy or from the absence of such essentials as heat and oxygen.
  • 132. Injury (2 of 2)  Unintentional injury is an accident.  Intentional injury is purposefully inflicted on a person, i.e., homicide.
  • 133. As medical professionals, EMS providers should assess every scene and situation for injury risk.
  • 134. Prevention (1 of 2)  EMS providers can focus on primary prevention, or keeping an injury from ever occurring.  Such prevention can occur as teachable moments that occur shortly after an injury when the patient and observers remain acutely aware of what has happened and may be receptive to learning how to prevent a similar incident in the future.
  • 135. Prevention (2 of 2)  Secondary prevention occurs during medical care.  Tertiary prevention occurs during rehabilitation activities.
  • 136. Prevention within EMS  Few experience the aftermath of trauma more directly than EMS providers.  EMTs and paramedics are widely distributed in the population and are often role models for the community.  Paramedics have become prime candidates to be advocates of injury prevention.
  • 137. The more than 600,000 EMS providers in the United States comprise a great arsenal in the war to prevent injury and disease.
  • 138. Organizational commitment is vital to the development of any prevention activities.
  • 139. Primary responsibilities include:  Protection of EMS Providers  Education of EMS Providers  Data Collection  Financial Support  Empowerment of EMS Providers
  • 140. When appropriate, specific EMS education and training in specialized safety procedures should be available to you.
  • 141. Funding for illness/injury campaigns may be contributed by corporations and advertising agencies, as well as non- profit agencies.
  • 142. Data should be collected and incorporated into patient documentation.
  • 143. EMS Provider Commitment  Body Substance Isolation (BSI) Precautions.  Physical Fitness.  Stress Management.  Seeking Professional Care.  Driving Safety.  Scene Safety.
  • 144. BSI equipment, such as protective gloves and eyewear, is one of a provider’s basic lines of defense.
  • 145. Keep your safety equipment in good condition and readily available in your emergency vehicle.
  • 146. Prevention in the Community  EMS has a responsibility not only to prevent injury and illness among workers, but also to promote prevention among the members of the public.  EMS providers can be an appropriate and effective means of prevention in several situations.
  • 147. Areas in Need of Prevention Activities (1 of 2)  Low birth weight in newborns.  Unrestrained children in motor vehicles.  Bicycle-related injuries.  Household fire and burn injuries.  Unintentional firearms injuries.
  • 148. Areas in Need of Prevention Activities (2 of 2)  Alcohol-related motor vehicle collisions.  Fall injuries in the elderly.  Workplace injuries.  Sports and recreation injuries.  Misuse or mishandling of medication.  Early discharge of patients
  • 149. Implementation of Prevention Strategies  Preserve the safety of the response team.  Recognize scene hazards.  Document findings.  Engage in on-scene education.  Know your community resources.  Conduct a community needs assessment.
  • 150. Summary  Impact of Unintentional Injuries  Community Hazards and Crime Areas  Community Resources  Illness and Injury Prevention
  • 151. ETHICS IN ADVANCED PREHOSPITAL CARE
  • 152. Topics  Ethics  Morals  Law  Advanced Directives
  • 153. Introduction (1 of 2)  In one survey, almost 15% of ALS calls in an urban system generated ethical conflict.  In another survey, EMS providers reported frequent ethical problems related to patient refusals, hospital destinations, and advance directives.
  • 154. Introduction (2 of 2)  Other aspects include patient confidentiality, consent, the obligation to provide care, and research.
  • 155. Ethics VS. Morals  Ethics and morals are closely related concepts but distinctly separate.  Morals are the social, religious, or personal standards of right and wrong.  Ethics are the rules or standards that govern the conduct of members of a particular group or profession.
  • 156. Relationship of Ethical and Legal Issues with Medicine
  • 157. Approaches to Making Ethical Decisions (1 of 2)  Ethical relativism suggests that each person must decide how to behave and whatever decision that person makes is okay.  Some say, “Just do what is right.”
  • 158. Approaches to Making Ethical Decisions (2 of 2)  The deontological method suggests that people should simply follow their duties.  Followers of consequentialism believe that actions can only be judged after we know the consequences.
  • 159. Code of Ethics  Many organizations have developed a code of ethics over the years for their members.  Most codes of ethics address broad humanitarian concerns and professional etiquette.  Very few provide solid guidance on the kind of ethical problems commonly faced by practitioners.
  • 160. To gain and maintain the respect of their colleagues and their patients, it is vital that individual paramedics exemplify the principles and values of their profession.
  • 161. The single most important question a paramedic has to answer when faced with an ethical challenge is: WHAT IS IN THE PATIENT’S BEST INTEREST?
  • 162. 4 Principles to Resolve Ethical Problems  Beneficence is the principle of doing good for the patient.  Nonmaleficence is the obligation not to harm the patient. Primum non nocere, “first, do no harm”  Autonomy is a competent adult patient’s right to determine what happens to his or her own body.  Justice refers to the obligation to treat all patients fairly.
  • 164. Quick Ways to Test Ethics  Impartiality test---asks whether you would be willing to undergo this procedure or action if you were in the patient’s place.  Universalizability test---asks whether you would want this action performed in all relevantly similar circumstances.  Interpersonal justifiability test---asks whether you can defend or justify your actions to others.
  • 165.
  • 166. Ethical Issues in Contemporary Paramedic Practice  Resuscitation Attempts  Confidentiality  Consent  Allocation of Resources  Obligation to Provide Care  Teaching  Professional Relations  Research
  • 167. Resuscitation Attempts  Learn the local laws regarding do not resuscitate (DNR) orders.  Understand your local policy.  “When in doubt, resuscitate.”
  • 168. Confidentiality  Your obligation to every patient is to maintain as confidential the information you obtained as a result of your participation in the medical situation.  Reporting certain information such as child neglect or elder abuse are exceptions.
  • 169. Consent (1 of 2)  Patients of legal age have the right to decide what healthcare they will receive.  Implied consent may apply in cases where the patient is incapacitated or unable to communicate.
  • 170. Consent (2 of 2)  Patients are generally able to consent or refuse care if they are alert and oriented, aware of their surroundings, and making sound judgments.  When leaving the patient, he or she must understand the issues at hand and be able to make an informed decision.
  • 171. Allocation of Resources  Several approaches to consider…  All patients could receive the same amount of attention.  Patients could receive resources based on need.  Patients could receive what someone has determined they’ve earned.  Triage is a common field activity that demonstrates one method of allocating scarce resources.
  • 172. Obligation to Provide Care  A paramedic…  Has a responsibility to help others.  Is obligated to provide care without regard to the ability to pay or other criteria.  Has a strong ethical obligation to help others even while off-duty.
  • 173. Teaching  Two possible ethical questions are raised when a student is caring for patients:  Whether or not patients should be informed that a student is working on them  How many attempts a student should be allowed to have in performing an intervention.
  • 174. To avoid problems…  Clearly identify students as such.  The preceptor should, when appropriate, inform the patient of the student’s presence and obtain the patient’s consent.  Take the student’s experience and skill level into account and have a pre-determined limit identified for the number of attempts at a procedure.
  • 175. Professional Relations  A paramedic answers to the patient, the physician medical director, and to his employer.  Sometimes conflict arises out of such relationships.  Know your policies…and communicate.
  • 176. Research  EMS research is only in its infancy but is essential to the advancement of EMS.  Strict rules and guidelines must be followed when conducting patient care-related studies.  Gaining the patient’s consent is paramount.
  • 177. Summary  Ethics  Morals  Law  Advance Directives
  • 179. Topics  Legal Duties and Ethical Responsibilities.  The Legal System.  Laws Affecting EMS and the AEMT.  Legal Accountability of the AEMT.  AEMT-Patient Relationships.  Resuscitation Issues.  Crime and Accident Scenes.  Documentation.
  • 180. Best Protection  Your best protection from liability is to perform systematic assessments, provide appropriate medical care, and maintain accurate and complete documentation.
  • 181. Legal Duties and Ethical Responsibilities (1 of 2)  Promptly respond to the needs of every patient.  Treat all patients and their families with respect.  Maintain your skills and medical knowledge.  Participate in continuing education.
  • 182. Legal Duties and Ethical Responsibilities (2 of 2)  Critically review your performance, and constantly seek improvement.  Report honestly and with respect for patient confidentiality.  Work cooperatively and with respect for other emergency professionals.
  • 183. Each EMS response has the potential of involving EMS personnel in the legal system.
  • 184. Sources of Law (1 of 2)  Constitutional—based on the U.S. Constitution.  Common—also called case law derived from society’s acceptance of customs and norms.
  • 185. Sources of Law (2 of 2)  Legislative—created by law- making bodies such as Congress and state assemblies.  Administrative—enacted by governmental agencies at either federal or state levels.
  • 186. Categories of Law (1 of 3)  Criminal—division of the legal system that deals with wrongs committed against society or its members.
  • 187. Categories of Law (2 of 3)  Civil—division of the legal system that deals with non- criminal issues and conflicts between two or more parties.
  • 188. Categories of Law (3 of 3)  Tort—a civil wrong committed by one individual against another.
  • 189. Components of a Civil Lawsuit  Incident  Discovery  Investigation  Trial  Filing of  Decision complaint  Appeal  Answering  Settlement complaint
  • 190. Laws Affecting EMS and the AEMT
  • 191. Scope of Practice  Range of duties and skills AEMTs are allowed and expected to perform.
  • 192. You may function as a AEMT only under the direct supervision of a licensed physician through a delegation of authority.
  • 193. Possessing and administering controlled substances  Public Health Law Article 30  Public Health Law Article 33  State EMS Code Part 800  New York State Rules and Regulations Part 80  NYS-EMS Policy Statements
  • 194. Licensure and Certification  Certification refers to the recognition granted to an individual who has met predetermined qualifications to participate in a certain activity.  Licensure is a process used to regulate occupations generally granted by a governmental body to engage in a profession or occupation.
  • 195. Motor Vehicle Laws  New York State Vehicle and Traffic Law  § 114-b Emergency Operations  § 101 Definition of Authorized Emergency Vehicles  § 1104 Privileges and Responsibilities of Authorized Emergency Vehicles
  • 196. Motor Vehicle Laws  Driver is not relieved from the duty to drive with Due Regard for the  safety of all persons  Driver is not protected from the consequences of his/her reckless  disregard for the safety of other  NYS-EMS Policy Statement on use of lights and siren
  • 197. Mandatory Reporting Requirements  Spouse abuse  Child abuse and neglect  Elder abuse  Sexual assault  Gunshot and stab wounds  Animal bites  Communicable diseases
  • 198. Abuse and Neglect  Abuse is improper or excessive action so as to cause harm  Neglect is giving insufficient attention or respect to someone who has a claim to that attention
  • 199. Signs and Symptoms of Abuse  Multiple bruises in various stages of healing  Injury inconsistent with the mechanism described  Repeated calls to the same address  Fresh burns  Parent or guardian seem inappropriately unconcerned  Conflicting stories  Fear on the part of the patient to discuss how the injury occured
  • 200. Signs and Symptoms of Neglect  Lack of adult supervision  Malnourished appearing child  Unsafe living environment  Untreated chronic illness (for example an asthmatic with no medications
  • 201. Domestic Violence Definition – a pattern of coercive behavior of one individual by another in order to establish and maintain power and control
  • 202. Forms of abuse either by Commission or Omission  Physical  Emotional  Psychological  Environmental  Sexual  Economic
  • 203. Physical Abuse Inflicting or attempting to inflict physical pain and withholding access to medication and medical care
  • 204. Emotional Abuse constant criticism, bellitling someone’s abilities and competency, name-calling and other attempts to undermine someone’s self-image and sense of worth
  • 205. Psychological Abuse controlling access to friends, family, school or work; forced isolation, intimidation, threats and blackmail
  • 206. Environmental Abuse withholding appropriate climate control, lighting, or clothing for the environmental conditions
  • 207. Sexual Abuse any exploitive or coercive, non- consensual sexual contact including marital, and aquaintance rape; attacks on the sexual parts of the body and treating someone in a sexually derogatory manner.
  • 208. Economic Abuse attempts to make a person completely dependant on the abuser for money and economic survival
  • 209. Phases of Abuse  Phase 1 - arguing and verbal abuse  Phase 2 - physical and sexual abuse  Phase 3 - Honeymoon; denial and apologies Intervention is best accomplished in phase 1 and 2. Cycle repeats without intervention, increasing in frequency and severity
  • 210. Relationships which may lead to Domestic Violence  Child  Spousal  Elders (parents and others)  Siblings  Living companion  Dating Partners  Health care provider or attendant
  • 211. Role of EMS Provider  Assess and treat the patient  Report observation to hospital staff and police officers  Conditions at scene  Reactions of patient  Reactions of household member
  • 212. Conditions at the Scene  Environment  Temperature and light  Foul odors  isolation
  • 213. Reactions of patient  Hesitant when questioned  Fearful of those present  Hygiene/clothing/cleanliness
  • 214. Reactions of household member  Angry  Indifferent  Refusing necessary assistance  Obstructing and questioning care
  • 215. Information Gathering  Out of hearing and sight of the possible abuser  Stress confidentiality  Does the patient feel safe  At the scene  In the ambulance  Be direct; non-threatening and empathetic  Listen to what children have to say
  • 216. Information Gathering  Conflicting accounts of the incident  Physical findings  History of calls to the same location or patient  History, circumstances, setting, condition or environment inconsistent with injury or illness
  • 217. Physical Findings  Old bruises  Sores and ulcers  Topical infections – neglected injuries  Injuries in uncommon places  Back of legs  Soles of feet  Patterned injuries – hand, belt buckle or other imprints  Thermal injuries – burns and cold
  • 218. The severity of an injury is not necessarily a good indicator of the severity of the situation
  • 219. Documentation  Be factual and specific – not judgmental  Include  Patient condition  Conditions found at the scene  Interaction with those at the scene  History  Patient states “…”  “reported to …”
  • 220. Other Issues  Provider safety  Maintain a professional attitude  Consider emotions of the provider  Consider Critical Incident Stress Management
  • 221. KEY POINT Do not accuse in the field. Accusation and confrontation delays transportation
  • 222. Legal Protection for the AEMT  Immunity—exemption from liability granted to governmental agencies.  Good Samaritan Laws—provide immunity to certain people who assist at the scene of a medical emergency.  Ryan White CARE Act—requires notification and assistance to AEMTs who have been exposed to certain diseases.  Local laws and regulations.
  • 223. Local laws and regulations.  Assault in the second degree (Penal Law, § 120.05 and120.08); Assault of an EMT-Critical Care Technician while performing duties  Obstructing governmental administration in the second degree (Penal Law § 195.05); Obstruction of EMT-Critical Care Technician in the performance of his/her duty
  • 225. Negligence  Deviation from accepted standards of care recognized by law for the protection of others against the unreasonable risk of harm.
  • 226. Always exercise the degree of care, skill, and judgment expected under like circumstances by a similarly trained, reasonable AEMT in the same community.
  • 227. Components of a Negligence Claim  Duty to act.  Breach of duty.  Actual damages.  Proximate cause.
  • 228. Duty to Act  …is a formal contractual or informal legal obligation to provide care.
  • 229. Duties Include  Duty to respond and render care  Duty to obey laws and regulations  Duty to operate emergency vehicle reasonably and prudently  Duty to provide care and transportation to the expected standard  Duty to provide care and transportation consistent with the scope of practice and local medical protocols  Duty to continue care and transportation through to its appropriate conclusion
  • 230. Breach of Duty  …is an action or inaction that violates the standard of care expected from a AEMT.
  • 231. Standard of Care  Standard of care is established by court testimony and reference to published codes, standards, criteria and guidelines applicable to the situation  Public Health Law Article 30  State EMS Code (Part 800)  Standardized Curriculum  Regional Protocols
  • 232. Breaches of Duty  Malfeasance—performance of a wrongful or unlawful act by a AEMT.  Misfeasance—performance of a legal act in a harmful or injurious manner.  Nonfeasance—failure to perform a required act or duty.
  • 233. In some cases, negligence may be so obvious that it does not require extensive proof  Res ipsa loquitur - the injury could only have been caused by negligence  Negligence per se - negligence is shown by the fact that a statute was violated and injury resulted
  • 234. Actual Damages  …refers to compensable physical, psychological, or financial harm.
  • 235. An action or inaction that immediately caused or worsened the damage is called proximate cause.
  • 236. Defenses to negligence  Good Samaritan laws  Do not generally protect providers from acts of gross negligence, reckless disregard, or willful or wanton conduct  Do not generally prohibit the filing of a lawsuit  May provide coverage for paid or volunteer providers  Varies from state to state
  • 237. Defenses to negligence  Governmental immunity  Trend is toward limiting protection  May only protect governmental agency, not provider  Varies from state to state
  • 238. Defenses to negligence  Statute of limitations  Limit the number of years after an incident during which a lawsuit can be filed  Set by law and may differ for cases involving adults and children  Varies from state to state
  • 239. Defenses to negligence  Contributory negligence  Plaintiff may be found to have contributed to his or her own injury  Damages awarded may be reduced or eliminated based on the plaintiff's contribution to his or her injury
  • 240. Special Liability Concerns
  • 241. Medical Direction (1 of 2)  A AEMT’s medical director and on-line physician may be sued if:  Medically incorrect orders were given to the AEMT;  There was a refusal to authorize the administration of a necessary medication;
  • 242. Medical Direction (2 of 2)  A AEMT’s medical director and on-line physician may be sued if:  The AEMT was directed to take the patient to an inappropriate facility;  Negligent supervision of a AEMT is proven.
  • 243. Borrowed Servant Doctrine  While supervising an EMT-I or EMT-B, a AEMT may be liable for any negligent act that person commits.
  • 244. Civil Rights  If medical care is withheld due to any discriminatory reason, a AEMT may be sued.  Examples:  Race  Creed  Color  Gender  National origin  Ability to pay (in some cases)
  • 245. Off-Duty AEMTs  Performing procedures that require delegation from a physician while off-duty may constitute practicing medicine without a license.
  • 247. Legal Principles (1 of 5)  Confidentiality is the principle of law that prohibits the release of medical or other personal information about a patient without the patient’s consent.
  • 248. Legal Principles (2 of 5)  Defamation is an intentional false communication that injures another person’s reputation or good name.
  • 249. Legal Principles (3 of 5)  Libel is the act of injuring a person’s character, name, or reputation by false statements made in writing or through the mass media with malicious intent or reckless disregard for the falsity of those statements.
  • 250. Legal Principles (4 of 5)  Slander is the act of injuring a person’s character, name, or reputation by false or malicious statements spoken with malicious intent or reckless disregard for the falsity of those statements.
  • 251. Legal Principles (5 of 5)  A AEMT may be accused of invasion of privacy for the release of confidential information, without legal justification, regarding a patient’s private life, which might reasonably expose the patient to ridicule, notoriety, or embarrassment.
  • 252. The fact that the information released is true is not a defense to an action for invasion of privacy.
  • 253. Consent  The granting of permission to treat a patient.  You must have consent before treating a patient.  Patient must be competent to give or withhold consent.
  • 254. Informed Consent  Consent based on full disclosure of the nature, risks, and benefits of a procedure.  Must be obtained from every competent adult before treatment may be initiated.  In most states a patient must be 18 years of age or older to give or withhold consent.  In general, a parent or guardian must give consent for children.
  • 255. Expressed Consent  Verbal, non-verbal, or written communication by a patient who wishes to receive treatment.  The act of calling for EMS is generally considered an expression of the desire to receive treatment.  You must obtain consent for each treatment provided.
  • 256. Implied Consent  Consent for treatment that is presumed for a patient who is mentally, physically, or emotionally unable to give consent.  It is assumed that a patient would want life-saving treatment if able to give consent.  Also called emergency doctrine.
  • 257. Involuntary Consent  Consent for treatment granted by a court order.  Most commonly encountered with patients who must be held for mental- health evaluation or as directed by law enforcement personnel who have the patient under arrest.  May be used on patients whose disease threatens a community at large.
  • 258. Special Consent Situations (1 of 2)  Minors  Usually a person under 18 years of age.  Consent must be obtained from a parent or legal guardian.  Mentally incompetent adult  Consent must be obtained from the legal guardian.
  • 259. Special Consent Situations (2 of 2)  For Minors & Mentally incompetent adults…  If a parent or legal guardian cannot be found, treatment may be rendered under the doctrine of implied consent.
  • 260. Emancipated Minors  Person under 18 years of age who is:  Married  Pregnant  A parent  A member of the armed forces  Financially independent living away from home Emancipated minors may give informed consent.
  • 261. Withdrawal of Consent  A patient may withdraw consent for treatment at any time, but it must be an informed refusal of treatment.
  • 262. An example of a “release-from-liability form.”
  • 263. Refusal of Service  Not every EMS run results in the transportation of the patient to the hospital.  Emergency care must always be offered to the patient, no matter how minor the injury or illness.
  • 264. If a Patient Refuses (1 of 4)  Is the patient legally permitted to refuse care?  Make multiple, sincere attempts to convince the patient to accept care.
  • 265. If a Patient Refuses (2 of 4)  Make sure the patient is informed in his or her decision.  Consult with on-line medical direction.
  • 266. If a Patient Refuses (3 of 4)  Have the patient and a disinterested witness sign a release-from-liability form.  Advise the patient he or she may call again for help.
  • 267. If a Patient Refuses (4 of 4)  Attempt to get someone to stay with the patient.  Document the entire situation thoroughly.
  • 268. Some EMS systems have checklists for procedures to follow when a patient refuses care.
  • 270. Legal Complications Related to Consent (1 of 4)  Abandonment is the termination of the AEMT-patient relationship without assurance that an equal or greater level of care will continue.
  • 271. Legal Complications Related to Consent (2 of 4)  Assault is an act of unlawfully placing a person in apprehension of immediate bodily harm without his or her consent.  Battery is the unlawful touching of another person without his or her consent.
  • 272. Legal Complications Related to Consent (3 of 4)  False imprisonment is the intentional and unjustifiable detention of a person without his or her consent or other legal authority.
  • 273. Legal Complications Related to Consent (4 of 4)  Reasonable force is the minimal amount of force necessary to ensure that an unruly or violent person does not cause injury to himself, herself, or others. Involve law enforcement, if possible.
  • 274. Patient Transportation  Maintain the same level of care as was initiated at the scene.  Know the closest, most appropriate facility.  Respect the patient’s choice of facility without putting patient care in jeopardy.
  • 276. Advance Directives  A document created to ensure that certain treatment choices are honored when a patient is unconscious or otherwise unable to express his or her choice of treatment.
  • 277. A Living Will allows a person to specify what kinds of medical Fig. 6-4 treatment he or she should receive.
  • 278. Do Not Resuscitate Order (DNR) indicates which, if any, life-sustaining measures should be taken when the patient’s heart and respiratory functions have ceased.
  • 279. Some systems have developed protocols that address organ viability after a patient’s death.
  • 280. A death in the field must be appropriately dealt with and documented by following local protocol.
  • 281. Crime and Accident Scenes (1 of 3)  If you believe a crime has been committed, involve law enforcement.  Protect yourself and other EMS personnel.
  • 282. Crime and Accident Scenes (2 of 3)  Initiate patient care only when the scene is safe.
  • 283. Crime and Accident Scenes (3 of 3)  Preserve the scene as much as possible:  Observe and document anything moved;  Leave gunshot or stabbing holes intact if possible;  If something must be moved, notify investigating officers and document your actions.
  • 284. Documentation  Complete promptly after patient contact.  Be thorough.  Be objective.  Be accurate.  Maintain patient confidentiality.  Never alter a patient care record.
  • 285. Summary  Legal duties and ethical responsibilities.  The legal system.  Laws affecting EMS and the AEMT.  Legal accountability of the AEMT.  AEMT-patient relationships.  Resuscitation issues.  Crime and accident scenes.  Documentation.

Hinweis der Redaktion

  1. From Article 30 of the NYS Public Health Law The State EMS Council consists of representative fro the 18 Regional councils and assists the NYS DOH Bureau of EMS in developing rules and regulations and general guidelines for operations in EMS. The Stet Emergency Medical Advisory Committee (SEMAC) is a subcommittee of the State EMS Council and is responsible for minimum standards for medical control, treatment, triage, transport protocols and use of equipment and drugs. The Regional Medical Advisory Committees (REMAC) develop policies, procedures and triage treatment and tx protocols which are consistent with SEMAC which address specific local conditions. There are currently 14 REMACS WREMS – Wyoming Erie Regional EMS Council WREMS Big Lakes – Niagara, Orleans, Genesee
  2. Ruling out C-Spine in the field
  3. What qualities can you list?
  4. Patient Advocate
  5. It’s designed to help people deal with their trauma one incident at a time by allowing the individual to talk about the incident when it happens without judgment or criticism. The program is peer-driven and the people giving the treatment may come from all walks of life, but most are first responders or work in the mental health field. All interventions are strictly confidential. EAP may be helpful. A number of studies have shown that CISM has little effect, or that it actually worsens the trauma symptoms
  6. Denial – not me Anger – why me Bargaining – okay but first let me Depression – okay but I haven’t Acceptance - Okay I’m not afraid
  7. Can anyone think of a way we can help promote injury and illness prevention in the community. WHALE
  8. Laws describe what is wrong in the eyes of society while ethics goes beyond this and examines what is right or good.
  9. You must utilize reason and exclude emotion while making decisions.
  10. Physical abuse includes withholding medication and medical care