The summary provides an overview of issues and suggestions for improving the Stanford Gym based on user feedback: 1) The document outlines various complaints from gym users such as the weights area getting crowded, lack of shower facilities, and unpleasant smells. Suggestions are made to improve air quality and add more programming options. 2) Issues of intimidation and lack of social interaction at the gym are discussed. Suggestions include having gym experts volunteer to encourage people and adding social networking and socialization spaces to build relationships among users. 3) Other suggestions focus on improving the overall experience and atmosphere at the gym through better design, technology, positive messaging like a "happiness wall," and enhancing the flow and environment through

1. The Stanford Gym: From Arillaga to Ari"gaga" Bela Gupta, Enrique Zambrano, Kris Sandor, Noah Riner, Pettus Randall, Rosa Wu Designing Happiness | October 2010

2. “I like music from the 70s, but something more modern would be nice.” “It gets so mobbed in the weights area sometimes that people end up waiting around. We need to figure out how to improve that.” “The air in here is thick and smelly.” “I don’t mind the football, but it would be nice to have more programming options.” “Why are there no showers here?!”

3. Let’s face it. The gym is one of the most selfish, narcissistic places on earth.

4. Social good: work out and save the earth! 1 NOT THIS THIS

5. It is intimidating and scary for some! “Those guys think they are so cool” “I am so cool” MARGINALIZED

6. Social good: encourage the experts to volunteer! 1 I may look tough, but I’m here to help!

7. Problem: your last experience in the gym is gross. When you remember your mixed gym experience (a workout can be both painful and rewarding) you will focus on the negative. Last impressions endure! Was someone mining coal before using the scale? Why is everything in the bathroom wet? Stained carpets wish you farewell!

8. Small acts of kindness: “You’re looking great today! Nice workout!” 2 LESS LIKE THIS MORE LIKE THIS

9. People don’t interact as much, and it can get lonely. FIT + SOCIAL HAPPINESS

10. 3 Build relationships: social networking I’m so exhausted! Single √ Biff: Hey T’mill #2, you’re cute Tina: Thx. I like your gait Eric Prydz should win a grammy Only 2 more minutes  Umm, can we say, “juice bar,” or what?

11. 3 Building relationships: socialization spots VS.

12. Spreading happiness isn’t on peoples’ minds

13. 4 Spread happiness: get out those ducchene smiles!

14. Spread happiness: scribble on the happiness wall! 4 Ran 10 miles non-stop! I feel amazing! Nancy was here!

15. Flow is disrupted at the gym: poor hygiene, dullness, lighting, smell

16. 5 Use flow-enhancing design and technology!

17. Thank you!