4. Exploring
beyond:
identify
signals
Reframing
current
assumptions
Analyzing
information
&
data
Interpreting
Deciding
what
to
do/
NOT
to
do
5. “in
making
decisions,
you
may
be
at
the
mercy
of
your
mind’s
strange
workings….”
Hammond,
Keeney
&
Raiffa,
The
Hidden
Traps
in
Decision
Making,
Harvard
Business
Review,
January
2006
6.
7. ¡ Seduction
of
status
quo
¡ Anchors
around
our
ankles
¡ Fallacy
of
sunk
costs
Based
on
the
work
of
Michael
B.
Metzger,
Kelley
School
of
Business,
Indiana
University
¡ Information
gathering
traps
¡ Confirmation
bias
¡ Generalization
¡ False
cause
8. LEFT
SIDE
OF
THE
ROOM
RIGHT
SIDE
OF
THE
ROOM
Identify
4
key
events
or
trends,
that
have
nothing
to
do
with
SLA
or
libraries
-‐
at
all
Be
ready
to
tell
the
room
in
10
minutes
Identify
4
common
“frames”
through
which
those
in
SLA
tend
to
view
the
association
&
its
events;
“reframe”
Be
ready
to
tell
the
room
in
10
minutes
9. LEFT
SIDE:
ASSOCIATION
ACTIONS
Consider
the
broad
environment
&
different
frames
List
10
ideas
for
actions
in
3
minutes
Then
discuss,
expand,
refine
and
select
1
for
each
area
@
9:20,
type
1
action
idea
into
Hackpad
RIGHT
SIDE:
UNIT
ACTIONS
Value
of
information
professional
Value
of
SLA
Value
of
Member
Experience