The innovative CaseMaster® development platform

1. CaseMaster®
A Platform for Innovative Back-Office Solutions
© 2011 / 2012 9 Knots Business Solutions – CM-B-1-12

2. Version 1.0
InformationPower
Information is power; never more so than today.
Yet, time and time again we see organizations settling for
second-best when it comes to their business software by going
for a standard software solution. By doing so, they are likely
to compromise their information requirements. Often,
organisations have to change their processes to meet their
software requirements…
One-size-fits-all is good for some things but not when it
comes to your mission critical business solution.
• Unique organizations require unique solutions. We are
proud to have been chosen by Flügel NV Netherlands to
implement their sales force support system
StandardBespoke
Bespoke solutions are often associated with high risk, costs,
delays and even failure. Not a pleasant prospect when it
comes to your software solution.

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CaseMaster® is a unique and highly innovative application
platform designed for the rapid development of back-office
solutions. This strict focus may not suit every development
opportunity but makes CaseMaster® very suitable when it
comes to building back-office solutions!
This gives you the best of both worlds: the speed, cost and re-
assurance of standard software and the perfect fit of a
bespoke solution.
• Belfast City Airport has implemented a CaseMaster®
solution to ensure compliance with the strict civil
aviation regulations
FlexibleSolutions
These are dynamic times and only agile companies will be
successful. You constantly have to adapt to changing
circumstances. Software that can’t change with you can turn
from an asset to legacy in a matter of months.

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CaseMaster® solutions are inherently flexible. CaseMaster®
has been designed from the ground-up to make it easy to
extend and amend solutions. A CaseMaster® solution will
thus prove a safe, long-term investment.
• Avanta has selected CaseMaster® as the platform of
choice to help many thousands of job seekers a year get
back into a job
SingleView
The unique architecture of CaseMaster® makes it easy to
integrate with other systems.
Whether you want to integrate with your web-shop, the order
system of your key clients or the stock management system
of your logistics providers, CaseMaster® systems can provide
a transparent, single view over multiple systems and multiple
partners in your information chain.
InnovativeTechnology

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CaseMaster® is a highly innovative platform. At the core is
the concept of ‘self-describing business objects’. The theory is
simple:
It is not what you want to do with data that makes a
system unique; it is the data you want to do it with.
Compare the following two typical scenarios:
Scenario A Scenario B
Bank employee searches for an Airline employee searches for a
account by client name flight by origin and destination
System shows possible matching Systems shows flights scheduled
accounts for that day
User selects one of the accounts User selects the 12:00 flight
System shows basic details for the System shows basic details for the
selected account selected flight
User clicks on ‘Show recent User clicks on ‘Show availability’
transactions’
System shows recent transactions Systems shows available seats for
for the selected account the selected flight
At the core of CaseMaster® is the ability to define the
structure of your data: what does a bank account look like?
What are the fields that make up a flight? What about a
transaction? What about an available seat on a flight?
CaseMaster® also boasts an extensive collection of ‘actions’.
An ‘action’ is a piece of functionality that can be applied to a
business object. Examples of actions are: a search feature, a
result list feature, a calendar, an edit form, etc.
A CaseMaster® application is ‘developed’ by combining actions
(‘what do you want to do’) with self-describing business

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objects (‘what do you want to do this with?’) in a specific
sequence.
This is done in a highly intuitive development environment.
Scenario A is now implemented as follows:
Functionality BO Action
Bank employee searches for an Client Search
account by client name
System shows possible matching Client List
accounts
User selects one of the accounts
System shows basic details for the Client View details
selected account
User clicks on ‘Show recent
transactions’
System shows recent transactions Transaction List
for the selected account
The action modules have been proven and tested and are
optimized for best performance and scalability. They can be

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used over and over again with different self-describing
business objects.
• Kensington Financial Management recognizes that the
flexibility of CaseMaster® is instrumental to their
continued success

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KnowMore?
If you want to know more, please contact us at:
info@9knots.co.uk
+44 (0) 870 094 8013
http://www.9knots.co.uk