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CONTENT IS STILL KING: BEST
PRACTICES FOR CREATING AND
DISTRIBUTING QUALITY CONTENT
Scott Mozarsky
President – Cross Platform Businesses
A LITTLE ABOUT ME
8 years running Media and Information
Services organizations that provide marketing
services and earned media solutions
BLOOMBERG BNA
• Bloomberg BNA is a leading source of legal, tax,
regulatory, and business information for professionals.
• Our network of more than 2,500 reporters,
correspondents, and leading practitioners deliver
expert analysis, news, practice tools, and guidance —
the information that matters most to our customers.
• Bloomberg BNA’s authoritative coverage spans the full
range of legal practice areas, including tax &
accounting, labor & employment, intellectual property,
banking & securities, employee benefits, health care,
privacy & data security, human resources, and
environment, health & safety.
WHAT IS
CONTENT
MARKETING???
THE VALUE EXCHANGE
LAW FIRM
Currency = Content
AUDIENCE
Currency = Personal Info
Jane Smith
General Counsel
XYZ Corp.
A firm continuously delivers
valuable content establishing
its worth to the audience
The audience trusts the firm
enough to identify themselves &
grant permission for engagement
CREATING QUALITY
CONTENT
1
I am herewith returning
the stipulation to dismiss
in the above entitled
matter; the same being
duly executed by me.
?
I am way too busy
to draft an article or
white paper. I need to
get to 3,000 billable
hours a year!!!
?
I can’t generate
a blog post about today’s
news. It takes time. I
need to check citations,
proofread and have a
few people internally
review it.
?
HOW TO CREATE A CONTENT
CULTURE AT YOUR FIRM
Encourage Content In
Different Formats
Blogs, Videos, Infographics,
White Papers, Slideshows, Data
Play to Their Egos
Lawyers have large egos; producing
content establishes them as a
thought leader
Play to Their Wallets
Share data with attorneys regarding
the ROI associated
with content marketing
Unleash Their Competitive Spirit
Lawyers don’t like to lose
Outsource Content Production
Abundance of available specialists and
content marketing platforms
Make It Easy
Lawyers like to draft using forms from
prior work; the same can be used for
content marketing purposes
ADDING THE CLIENT’S VOICE
INTO CONTENT
It starts with LISTENING
Client
FAQs
What questions do
your partners and
associates hear most
often?
Incoming
Search Terms
What are the most
popular keywords &
phrases bringing
searchers to your
site?
Social Media
Channels
• Twitter hashtags #
• LinkedIn groups
• Relevant blogs
• Anywhere your
audience
is talking
MAP YOUR CONTENT TO THE
CLIENT’S BUYING PROCESS
AWARENESS
Ads
Press releases
Establishing Experts
Social media
CONSIDERATION
Blog posts
White papers
Articles
Webinars
PREFERENCE
Case studies
Testimonials
CHOICE
Consultation
Out reach
15
CONTENT TYPES
Content
White Papers
Videos
Infographics
Blogs
Presentations
Articles
Native
Advertising
Newsletters
Custom
Research
E-Books
Digital
Magazines
8 TIPS FOR CREATING
GREAT WEB VIDEOS
Know your audience
Define who you want to watch
your video
Keep it simple
The most effective messages
are easy to understand
Choose a format
News style, how-to or corporate
“Evergreen” for longevity
Unless you’re covering breaking news,
avoid dates or other timely references
Keep it brief
Consider breaking anything over
3 minutes into smaller segments
Be creative & engaging
Use familiar language and scenarios;
don’t over-script
Provide a clear call to action
Make it clear what you want your
audience to do after watching
Hire a production professional
They can help you with planning,
execution and post-production
IF YOU BUILD IT, THEY
WON’T NECESSARILY COME:
MAXIMIZING ENGAGEMENT
2
SOME RELEVANT QUOTES
• “If you build it, [they] will come”
-Shoeless Joe Jackson, Field
of Dreams
• “Eighty Percent of Success is Just Showing Up”
-Woody Allen
• “ News is something somebody doesn’t want
printed; all else is advertising”
- William Randolph Hearst
YOUR TARGET AUDIENCE
People
You
Know
People
You Don’t
Know
People
You Used
to Know
ENGAGEMENT MECHANISMS
Platforms
Live Events
Broadcast
Email
Press
Releases
Blogs
Display
Advertising
(Banners)Display
Advertising
Print
Newsletters
Search
Engine
Marketing
Aggregators
Online
Communities
Website
CONSISTENT MESSAGING ACROSS POE
OWNED
MEDIA
EARNED
MEDIA
PAID
MEDIA
SOCIAL + SEARCH + MOBILE
A brand pays to
place ad or content
in a channel to
drive conversation
forward.
Publicity gained
through influencer
promotion,
including shares,
likes & tweets.
Brand published
content to drive
earned media and
sustain buzz
around brand.
• Advertising
• Events
• Direct
Marketing
• Press pickup
• Blog mention
• Social sharing
• Word of mouth
• Firm blogs
• Firm website
• Firm social
accounts
YOUR WEBSITE
2A
Audiences will spend more time on your site
- and click more often - if it contains multimedia
elements such as videos, photos and charts.
Publishing content and fostering its interaction can have a
powerful impact on your site’s organic search rank
Social interactions with
your content sends potent
signals to search engines
indicating that people are
finding it useful
GET
SOCIAL
Offering fresh and current
information gives search
engines incentive to come
back to your site repeatedly
KEEP IT
FRESH
EARNED MEDIA
AMPLIFICATION
2B
There are journalists
& bloggers being
followed by the
specific audiences
you want to reach.
Target these
influencers
to get your
content to their
audiences.
LINK TO PAPER
NEWSJACKING:
To publish news and other
content that provides insight or
commentary around topical
news conversations
Be heard by new and existing
audiences following these
conversations
Establish your expertise
on timely topics
Get noticed by influencers
looking for expert sources
Establish expert profiles for your attorneys on platforms that can
get them interviewed and quoted by relevant journalists and bloggers.
EXPERT
Tax Law
EXPERT
Criminal Law
EXPERT
Immigration Law
Your clients and potential clients are there,
so engage with them and establish your attorneys
as the authorities on relevant topics.
THANK YOU

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Content is Still King: A look at best practices for creating and distributing quality Content - BDI 12/11 Social Media Marketing Summit for Law Firms

  • 1. CONTENT IS STILL KING: BEST PRACTICES FOR CREATING AND DISTRIBUTING QUALITY CONTENT Scott Mozarsky President – Cross Platform Businesses
  • 2. A LITTLE ABOUT ME 8 years running Media and Information Services organizations that provide marketing services and earned media solutions
  • 3. BLOOMBERG BNA • Bloomberg BNA is a leading source of legal, tax, regulatory, and business information for professionals. • Our network of more than 2,500 reporters, correspondents, and leading practitioners deliver expert analysis, news, practice tools, and guidance — the information that matters most to our customers. • Bloomberg BNA’s authoritative coverage spans the full range of legal practice areas, including tax & accounting, labor & employment, intellectual property, banking & securities, employee benefits, health care, privacy & data security, human resources, and environment, health & safety.
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  • 8. THE VALUE EXCHANGE LAW FIRM Currency = Content AUDIENCE Currency = Personal Info Jane Smith General Counsel XYZ Corp. A firm continuously delivers valuable content establishing its worth to the audience The audience trusts the firm enough to identify themselves & grant permission for engagement
  • 10. I am herewith returning the stipulation to dismiss in the above entitled matter; the same being duly executed by me. ?
  • 11. I am way too busy to draft an article or white paper. I need to get to 3,000 billable hours a year!!! ?
  • 12. I can’t generate a blog post about today’s news. It takes time. I need to check citations, proofread and have a few people internally review it. ?
  • 13. HOW TO CREATE A CONTENT CULTURE AT YOUR FIRM Encourage Content In Different Formats Blogs, Videos, Infographics, White Papers, Slideshows, Data Play to Their Egos Lawyers have large egos; producing content establishes them as a thought leader Play to Their Wallets Share data with attorneys regarding the ROI associated with content marketing Unleash Their Competitive Spirit Lawyers don’t like to lose Outsource Content Production Abundance of available specialists and content marketing platforms Make It Easy Lawyers like to draft using forms from prior work; the same can be used for content marketing purposes
  • 14. ADDING THE CLIENT’S VOICE INTO CONTENT It starts with LISTENING Client FAQs What questions do your partners and associates hear most often? Incoming Search Terms What are the most popular keywords & phrases bringing searchers to your site? Social Media Channels • Twitter hashtags # • LinkedIn groups • Relevant blogs • Anywhere your audience is talking
  • 15. MAP YOUR CONTENT TO THE CLIENT’S BUYING PROCESS AWARENESS Ads Press releases Establishing Experts Social media CONSIDERATION Blog posts White papers Articles Webinars PREFERENCE Case studies Testimonials CHOICE Consultation Out reach 15
  • 17. 8 TIPS FOR CREATING GREAT WEB VIDEOS Know your audience Define who you want to watch your video Keep it simple The most effective messages are easy to understand Choose a format News style, how-to or corporate “Evergreen” for longevity Unless you’re covering breaking news, avoid dates or other timely references Keep it brief Consider breaking anything over 3 minutes into smaller segments Be creative & engaging Use familiar language and scenarios; don’t over-script Provide a clear call to action Make it clear what you want your audience to do after watching Hire a production professional They can help you with planning, execution and post-production
  • 18. IF YOU BUILD IT, THEY WON’T NECESSARILY COME: MAXIMIZING ENGAGEMENT 2
  • 19. SOME RELEVANT QUOTES • “If you build it, [they] will come” -Shoeless Joe Jackson, Field of Dreams • “Eighty Percent of Success is Just Showing Up” -Woody Allen • “ News is something somebody doesn’t want printed; all else is advertising” - William Randolph Hearst
  • 20. YOUR TARGET AUDIENCE People You Know People You Don’t Know People You Used to Know
  • 22. CONSISTENT MESSAGING ACROSS POE OWNED MEDIA EARNED MEDIA PAID MEDIA SOCIAL + SEARCH + MOBILE A brand pays to place ad or content in a channel to drive conversation forward. Publicity gained through influencer promotion, including shares, likes & tweets. Brand published content to drive earned media and sustain buzz around brand. • Advertising • Events • Direct Marketing • Press pickup • Blog mention • Social sharing • Word of mouth • Firm blogs • Firm website • Firm social accounts
  • 24. Audiences will spend more time on your site - and click more often - if it contains multimedia elements such as videos, photos and charts.
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  • 26. Publishing content and fostering its interaction can have a powerful impact on your site’s organic search rank Social interactions with your content sends potent signals to search engines indicating that people are finding it useful GET SOCIAL Offering fresh and current information gives search engines incentive to come back to your site repeatedly KEEP IT FRESH
  • 28. There are journalists & bloggers being followed by the specific audiences you want to reach. Target these influencers to get your content to their audiences.
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  • 31. NEWSJACKING: To publish news and other content that provides insight or commentary around topical news conversations
  • 32. Be heard by new and existing audiences following these conversations Establish your expertise on timely topics Get noticed by influencers looking for expert sources
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  • 34. Establish expert profiles for your attorneys on platforms that can get them interviewed and quoted by relevant journalists and bloggers. EXPERT Tax Law EXPERT Criminal Law EXPERT Immigration Law
  • 35. Your clients and potential clients are there, so engage with them and establish your attorneys as the authorities on relevant topics.