World Continuity Congress 2011 Singapore BCM Institute President Keynote

1. Dr Goh Moh Heng PhD BCCE DRCE BCCLA
President of BCM Institute
Keynote Presentation
1
BCM and DR Requirements,
Business Expectations and
Trends
Dr Goh Moh Heng PhD BCCE DRCE BCCLA
President
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BCM and DR Requirements, Business Expectations and Trends 1

2. Dr Goh Moh Heng PhD BCCE DRCE BCCLA
President of BCM Institute
Agenda
• Programme Overview
• R
Recent Di
t Disasters
t
• Technical Overview on Journey for
Resilience Award Holders
• International BCM and DR Trends
3
PROGRAMME OVERVIEW
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BCM and DR Requirements, Business Expectations and Trends 2

3. Dr Goh Moh Heng PhD BCCE DRCE BCCLA
President of BCM Institute
WCC 2011 Programme
Summary
• International BCM Initiatives
– Multi-sectorial pandemic management by UN
– National BCM implementation by ILO
• Handling Live Disasters
– 9/11 and current Middle East situation
– Civil unrest in Thailand
– Volcano eruption in Indonesia
– Utility disruption after Typhoon in Philippines
– Terrorist attack in Pakistan
– Panel discussion on Japan Disaster
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WCC 2011 Programme
Summary
• BCMS Implementation
– BS25999 and SS540 Implement with
Certification
– Certification process
• Management of BCM
– How it is done in a global bank?
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BCM and DR Requirements, Business Expectations and Trends 3

4. Dr Goh Moh Heng PhD BCCE DRCE BCCLA
President of BCM Institute
DISASTER IN 2011
7
22 February 2011
New Zealand: Earthquake
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BCM and DR Requirements, Business Expectations and Trends 4

5. Dr Goh Moh Heng PhD BCCE DRCE BCCLA
President of BCM Institute
11 March 2011
Japan: Tsunami, Earthquake
and Nuclear Crisis
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25 March 2011
Myanmar: Earthquake
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BCM and DR Requirements, Business Expectations and Trends 5

6. Dr Goh Moh Heng PhD BCCE DRCE BCCLA
President of BCM Institute
Implications of Regional
Disasters
• Local emergency requirement
• S
Supply chain continuity
l h i ti it
• Panel Discussion
– 11:45 pm to 12:30 pm
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TECHNICAL OVERVIEW OF JOURNEY
FOR RESILIENCE AWARD HOLDERS
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BCM and DR Requirements, Business Expectations and Trends 6

7. Dr Goh Moh Heng PhD BCCE DRCE BCCLA
President of BCM Institute
Building Competency
13
Resilience Award Winner:
Certified BS25999/ SS540
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BCM and DR Requirements, Business Expectations and Trends 7

8. Dr Goh Moh Heng PhD BCCE DRCE BCCLA
President of BCM Institute
Competency Built-
in Implementation
Roadmap
Business Continuity Reports – BC Plan
Risk Business Recoveryy Business
Policy and
Analysis Impact Strategy Continuity Test Plan
Framework
Report Report Report Plans
Funda- Risk Business
Recovery
Plan Testing &
mentals Analysis Impact Develop- Exercising
Strategy
of BCM & Review Analysis ment
Session 1 Session 2 Session 3 Session 4 Session 5 Session 6
Each Session-Day is a minimum of 2 weeks apart
½- ½- ½- ½- ½-
1-Day
Day Day Day Day 15 Day
15
Professional Development -
Certification
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BCM and DR Requirements, Business Expectations and Trends 8

9. Dr Goh Moh Heng PhD BCCE DRCE BCCLA
President of BCM Institute
INTERNATIONAL BCM AND DR
TRENDS
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Trends in DR Planning
• Technology
– Cloud computing
– Virtualization
– Outsourcing
• Communication
– Unified
communication
during disaster
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BCM and DR Requirements, Business Expectations and Trends 9

10. Dr Goh Moh Heng PhD BCCE DRCE BCCLA
President of BCM Institute
Trends in Business
Continuity
• Threats
– Continual threat of terrorism
– Impact of global and regional
level disasters
– Pandemic planning
• H5N1, H1N1 … H2N2
• Governance
– Resilience planning at highest
level
– Compliance to standards
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Trends in Business
Continuity
• Area of Focus
– S
Supply chain BC planning
l h i l i
– Lack of testing and exercising
• BCM Standards
– Ongoing development of BC
standards
• Concerns
– Little awareness of BC in Small
and Medium Enterprises (SMEs)
– Lack of crisis management and
communication
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BCM and DR Requirements, Business Expectations and Trends 10

11. Dr Goh Moh Heng PhD BCCE DRCE BCCLA
President of BCM Institute
Trends in Business
Continuity Professionals
• Changing roles towards
corporate governance
– Operational Risk Management
• Thinking in BCM maturation
• Deploying and implementing
BCM standards
• Reviewing and auditing
• Moving toward resiliency
d l
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Thank You
Th k Y
Dr Goh Moh Heng
PHd, BCCE, DRCE, BCCLA
President
BCM Institute
moh_heng@bcm-institute.org
www.bcm-institute.org
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BCM and DR Requirements, Business Expectations and Trends 11