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Planning for
Financial Sustainability
October 14, 2015
Today’s Speakers
Rebecca Ratzkin WolfBrown
Jay Auslander California Academy of Science
Jeri Boomgaarden East Bay Community
Foundation
Elizabeth Minor Hearst Museum
3©WolfBrown 2015
How are Millenials
Different in Their
Motivations for
Giving?
Based on 2009 study of donors in
Bay Area
October 14, 2015
Rebecca Ratzkin, Senior Consultant
4©WolfBrown 2015
WolfBrown
‱ General population studies of arts participation
‱ Impact assessment
‱ Engagement research
‱ Grant program evaluations
‱ Misc. audience studies
‱ Capacity building in research
5©WolfBrown 2015
First, a little context
6©WolfBrown 2015
Millenials are the largest living population
7©WolfBrown 2015
Millenials are more diverse
8©WolfBrown 2015
Millenials lead workforce numbers
9©WolfBrown 2015
Resource: Pew Research Center
‱ http://www.pewresearch.org/fact-
tank/2015/03/19/how-millennials-compare-
with-their-grandparents/
10©WolfBrown 2015
Demographic Profile of Five County Bay Area
(2012 American Community Survey)
11©WolfBrown 2015
Now, onto the research

12©WolfBrown 2015
It’s Not About You
 It’s About Them: A
Research Report on What Motivates Bay
Area Donors to Give to the Arts and
Artists
www.wolfbrown.com/donor
13©WolfBrown 2015
Study Goals
‱ To understand the underlying motivations of
the FFA donors
‱ To see if FFA donors are different than donors
to other Bay Area arts institutions
‱ To identify typologies of donors based on their
giving behaviors and attitudes about giving
‱ To develop tools that can help small groups and
individual artists with fundraising
14©WolfBrown 2015
Methodology
‱ Random sample of 500 donors from 17 Bay Area
arts organizations, and 1,900 donors to the
Fund For Artists program
‱ Two data collection efforts
- Online survey: 17% response rate
- Postal survey: 21% response rate
‱ Three analysis groups
- FFA Donors (n=349)
- Donors to Mid-Sized/Diverse/Contemporary Arts Groups
(n=485)
- Donors to Large-Budget Arts Groups (n=2,200)
15©WolfBrown 2015
Limitations of the data
‱ Results represent a good representation of a
cross-section of Bay Area donors, but cannot be
used to generalize about all donors in the Bay
Area, or in other communities.
‱ As with any random sample, results are subject
to margins of sampling error
- For the random sample, error margins are +/- 3%.
‱ Millenials relatively unstable sample: n=135
- Error margins are approximately +/-6% to 8.4%
16©WolfBrown 2015
Young donors are likely to support the
arts and social justice
"What causes do you support?" 18 to 34 35 to 44 45 to 54 55 to 64 65+
Performing arts organizations 78% 80% 85% 88% 89%
Museums and fine arts groups 56% 62% 65% 75% 83%
Social justice or equality causes 55% 55% 53% 54% 52%
Environmental or conservation causes 40% 52% 58% 61% 65%
Education 40% 48% 53% 57% 62%
Political campaigns 38% 40% 48% 50% 54%
Women's causes 36% 33% 37% 42% 37%
Human services (youth programs) 29% 37% 43% 44% 40%
Health causes or medical research 27% 37% 45% 49% 53%
International aid or disaster relief 27% 32% 34% 43% 47%
Religious causes or faith-based institutions 14% 15% 25% 28% 34%
17©WolfBrown 2015
Young donors want to make a difference
supporting new works
3.5
3.75
4
4.25
4.5
4.75
5
5.25
5.5
5.75
6
6.25
6.5
Smaller arts programs
where gift can make a
bigger difference
New work by living
artists, composers,
choreographers,
writers
Arts programs or
projects that aren't
supported by
mainstream
Individual artists or
performers who live in
your community
Ensuring broad access
to cultural
experiences
Ensuring long-term
sustainability of
specific arts groups
AverageRating(1=Unlikely,7=Likely)
TOP SIX CORE INTERESTS, BY AGE
18 to 34 35 to 44 45 to 54 55 to 64 65+
18©WolfBrown 2015
Less interest in great works by nationally-
renowned artists
3.5
3.75
4
4.25
4.5
4.75
5
5.25
5.5
5.75
6
6.25
6.5
Arts programs and
projects that foster
appreciation for
diverse cultures
Programs that awaken
the creative voices of
children
World class artistic
programming (bringing
the world’s best art
to the Bay Area)
Artists or programs
that reflect and
sustain your own
heritage
Great works of art
that have stood the
test of time
Nationally or
internationally
renowned artists or
performers who visit
the Bay Area
AverageRating(1=Unlikely,7=Likely)
LOWER SIX INTERESTS, BY AGE
18 to 34 35 to 44 45 to 54 55 to 64 65+
19©WolfBrown 2015
Five Value and Interest Factors
HUMANISM
(82%)
LOCALISM
(59%)
DISTINCTION
(61%)
BONDING
(50%)
PROGRESSIVISM
(29%)
Support
Individual Artists
Community-based
Projects
Education
Small Group
or Project
Significant
local impact
Increase
Accessibility
Anti-Establishment
Cutting Edge Art
Social
Justice
Diversity
World-Renowned
Artists
Greatest Works
of All Time
Organizational
Sustainability
Alleviate
Suffering
Repay
Society
Cultural Heritage
Strengthen Family
Relationships
Social Networking
Spirituality
Civic Duty
Individualism
Support
New Work
20©WolfBrown 2015
Young adults connect to local, personal and
progressive values
62%
51%
43%
34%
21%
29%
32%
30%
35%
34%
22%
24%
27%
30%
42%
43%
33%
34%
32%
33%
50%
45%
42%
35%
23%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
55%
60%
65%
18 to 34 35 to 44 45 to 54 55 to 64 65+
%ofRespondentswithHighPropensity
PERCENT HIGH PROPENSITY FOR VALUE FACTORS, BY AGE
Localism Humanism Distinction Bonding Progressivism
21©WolfBrown 2015
Personal connection is key
78%
78%
63%
25%
24%
16%
14%
80%
73%
51%
9%
18%
14%
8%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
I need to know
how my gift will
make an impact
I need to have
attended their
programs
I need to have a
personal
connection to
the art form
I need to have a
personal
connection with
one or more of
the artists or
performers
I need to know
someone else
who supports the
program
I need to speak
with someone
from the
organization
I need to know a
board member or
staff person
Necessary conditions for giving, BY AGE
Under 35 35+
22©WolfBrown 2015
Values-Driven
Intrinsics
25%
Community
Altruists
22%
Progressive Artist
Champions
19%
High-Touch Social
Givers
17%
Supportive
Audiences
17%
BAY AREA DONOR SEGMENTATION MODEL
23©WolfBrown 2015
Younger donors are driven by personal values
38% 35%
25% 25% 20%
5% 13%
21% 24%
26%
37%
37%
27% 19%
10%
11%
9%
16%
16%
20%
8% 6% 11%
16%
24%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
18 to 34 35 to 44 45 to 54 55 to 64 65+
AGE, BY SEGMENT
Supportive Audiences
High-Touch Social
Givers
Progressive Artist
Champions
Community Altruists
Values-Driven
Intrinsics
24©WolfBrown 2015
Strategy Implications
25©WolfBrown 2015
Get to know your donors
‱ Develop more effective and fulfilling
relationships where “making the ask” becomes
part of a larger conversation
‱ No need for expensive research
‱ Set aside time to sit down for a structured
conversation
- Ask about interests, passions, and connection to the art
- How much do they want to be involved?
- What kind of impact do they want to make?
- What kind of connection and/or evidence do they need to
feel fulfilled?
26©WolfBrown 2015
Diagnose your programming
‱ Look at the values that might connect to target
segments
‱ For example: You are creating a project about
an immigrant’s experience in her adopted
country
- What are the value systems around women’s and
immigration issues?
- How would this speak to your target donors focusing on
these values?
27©WolfBrown 2015
Learn to Tailor Development Approaches
‱ Use differentiation of values to help create unique
development strategies that connect values to
events, content and giving
‱ For example: Raising funds for a new commission
by a local artist who is nationally renowned in his
field
- One strategy is to focus on the project’s new and contemporary
attributes

- 
or to highlight support for a local artist
- 
or emphasize artist’s national reputation if donors more
interested in bringing well-known artists to local community
28©WolfBrown 2015
Understand Desired Level of Involvement
‱ Develop targeted communications strategies
based on desired levels of communication and
involvement
- Use first transaction as opportunity to gather informatio
(e.g., “Check here if you’d like to be kept apprised of how
your gift is being used.”)
29©WolfBrown 2015
In summary

‱ Message about values, and less about the
specific details of the project
‱ Make connections to value systems outside of
the arts, when appropriate
‱ Prioritize personal connections and how you
can improve them
‱ Follow-through on involvement opportunities
and accountability
30©WolfBrown 2015
Thank you!
31©WolfBrown 2015
Four Connection Points
(based on in-depth interviews)
Personal
Relationshi
p to Artist,
Staff or
Board
Jay Auslander, JD
Director of Gift Planning
California Academy of Sciences
Gift Acceptance to Divestment

- The Policy creates the Gift Acceptance Committee.
- Because acceptance involves a legal obligation to use for the specified purposes, authority is
delegated to the E.D., C.D.O., Chairperson of the Board, and senior members of the Academy’s
management team
- Might still require submission to the board.
- Our Gift Acceptance policy is an effort to define the breadth of gift types we can accept.
- pledges in writing and fulfilled within 5 years
- tangible personal property is subject to Collections Management Policy (as well as issues around
whether it can be used in pursuit of the Academy’s exempt function)
- closely held securities and when these are ok
- policies and procedures around gifts of real estate, bargain sales, remainder interests, life insurance,
etc.
- Life income gift considerations
- Named and endowed fund guidelines
- And Gifts of Oil, Gas and Mineral interests.
Thank you.
Jay Auslander, JD
Director of Gift Planning
California Academy of Sciences
jauslander@calacademy.org
Giving Days
Jeri Boomgaarden
October 14, 2015
Success Factors
‱ Establish goals and objectives
‱ Leadership buy-in
‱ In person nonprofit outreach
‱ Intention and expectation of fun and
success
40
Results
41
2014 2015
Total Donations $200,669.00 $649,000.00
Total Nonprofits 138 360
Total Donations 864 4,019
Prize Pool $13,000 $100,000
Challenges
‱ Organizational engagement
‱ Prize Sponsorships
‱ Comprehension of event by nonprofits
42
Lessons Learned
‱ Establish Goals and a Project Plan
‱ Engage with nonprofits early and often
‱ Ask your community to spread the word
including media, businesses, political
offices
43
The Doctor Will See You Now:
Crowdfunding at the Hearst Museum of Anthropology
Elizabeth Minor
Development Associate
Cultural Connections - October 14th, 2015
Museum Crowdfunding
Email Marketing
Social Media Marketing
Social Media Metrics
Events and Content Updates
Perks
Multiplier Effect and New/Unique Donors
Many thanks to our presenters
and Children’s Creativity Museum for
making this program a success!
Please complete the
Program Evaluation
before you leave.
Drop them in the box near the refreshments.
We look forward to your feedback!
Stay in touch!
facebook.com/CulturalConnections
LinkedIn.com/pub/CulturalConnections
B Restaurant and Bar – 720 Howard St.

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Cultural Connections October 2015 Program - Financial Stability

  • 2. Today’s Speakers Rebecca Ratzkin WolfBrown Jay Auslander California Academy of Science Jeri Boomgaarden East Bay Community Foundation Elizabeth Minor Hearst Museum
  • 3. 3©WolfBrown 2015 How are Millenials Different in Their Motivations for Giving? Based on 2009 study of donors in Bay Area October 14, 2015 Rebecca Ratzkin, Senior Consultant
  • 4. 4©WolfBrown 2015 WolfBrown ‱ General population studies of arts participation ‱ Impact assessment ‱ Engagement research ‱ Grant program evaluations ‱ Misc. audience studies ‱ Capacity building in research
  • 6. 6©WolfBrown 2015 Millenials are the largest living population
  • 9. 9©WolfBrown 2015 Resource: Pew Research Center ‱ http://www.pewresearch.org/fact- tank/2015/03/19/how-millennials-compare- with-their-grandparents/
  • 10. 10©WolfBrown 2015 Demographic Profile of Five County Bay Area (2012 American Community Survey)
  • 11. 11©WolfBrown 2015 Now, onto the research

  • 12. 12©WolfBrown 2015 It’s Not About You
 It’s About Them: A Research Report on What Motivates Bay Area Donors to Give to the Arts and Artists www.wolfbrown.com/donor
  • 13. 13©WolfBrown 2015 Study Goals ‱ To understand the underlying motivations of the FFA donors ‱ To see if FFA donors are different than donors to other Bay Area arts institutions ‱ To identify typologies of donors based on their giving behaviors and attitudes about giving ‱ To develop tools that can help small groups and individual artists with fundraising
  • 14. 14©WolfBrown 2015 Methodology ‱ Random sample of 500 donors from 17 Bay Area arts organizations, and 1,900 donors to the Fund For Artists program ‱ Two data collection efforts - Online survey: 17% response rate - Postal survey: 21% response rate ‱ Three analysis groups - FFA Donors (n=349) - Donors to Mid-Sized/Diverse/Contemporary Arts Groups (n=485) - Donors to Large-Budget Arts Groups (n=2,200)
  • 15. 15©WolfBrown 2015 Limitations of the data ‱ Results represent a good representation of a cross-section of Bay Area donors, but cannot be used to generalize about all donors in the Bay Area, or in other communities. ‱ As with any random sample, results are subject to margins of sampling error - For the random sample, error margins are +/- 3%. ‱ Millenials relatively unstable sample: n=135 - Error margins are approximately +/-6% to 8.4%
  • 16. 16©WolfBrown 2015 Young donors are likely to support the arts and social justice "What causes do you support?" 18 to 34 35 to 44 45 to 54 55 to 64 65+ Performing arts organizations 78% 80% 85% 88% 89% Museums and fine arts groups 56% 62% 65% 75% 83% Social justice or equality causes 55% 55% 53% 54% 52% Environmental or conservation causes 40% 52% 58% 61% 65% Education 40% 48% 53% 57% 62% Political campaigns 38% 40% 48% 50% 54% Women's causes 36% 33% 37% 42% 37% Human services (youth programs) 29% 37% 43% 44% 40% Health causes or medical research 27% 37% 45% 49% 53% International aid or disaster relief 27% 32% 34% 43% 47% Religious causes or faith-based institutions 14% 15% 25% 28% 34%
  • 17. 17©WolfBrown 2015 Young donors want to make a difference supporting new works 3.5 3.75 4 4.25 4.5 4.75 5 5.25 5.5 5.75 6 6.25 6.5 Smaller arts programs where gift can make a bigger difference New work by living artists, composers, choreographers, writers Arts programs or projects that aren't supported by mainstream Individual artists or performers who live in your community Ensuring broad access to cultural experiences Ensuring long-term sustainability of specific arts groups AverageRating(1=Unlikely,7=Likely) TOP SIX CORE INTERESTS, BY AGE 18 to 34 35 to 44 45 to 54 55 to 64 65+
  • 18. 18©WolfBrown 2015 Less interest in great works by nationally- renowned artists 3.5 3.75 4 4.25 4.5 4.75 5 5.25 5.5 5.75 6 6.25 6.5 Arts programs and projects that foster appreciation for diverse cultures Programs that awaken the creative voices of children World class artistic programming (bringing the world’s best art to the Bay Area) Artists or programs that reflect and sustain your own heritage Great works of art that have stood the test of time Nationally or internationally renowned artists or performers who visit the Bay Area AverageRating(1=Unlikely,7=Likely) LOWER SIX INTERESTS, BY AGE 18 to 34 35 to 44 45 to 54 55 to 64 65+
  • 19. 19©WolfBrown 2015 Five Value and Interest Factors HUMANISM (82%) LOCALISM (59%) DISTINCTION (61%) BONDING (50%) PROGRESSIVISM (29%) Support Individual Artists Community-based Projects Education Small Group or Project Significant local impact Increase Accessibility Anti-Establishment Cutting Edge Art Social Justice Diversity World-Renowned Artists Greatest Works of All Time Organizational Sustainability Alleviate Suffering Repay Society Cultural Heritage Strengthen Family Relationships Social Networking Spirituality Civic Duty Individualism Support New Work
  • 20. 20©WolfBrown 2015 Young adults connect to local, personal and progressive values 62% 51% 43% 34% 21% 29% 32% 30% 35% 34% 22% 24% 27% 30% 42% 43% 33% 34% 32% 33% 50% 45% 42% 35% 23% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 55% 60% 65% 18 to 34 35 to 44 45 to 54 55 to 64 65+ %ofRespondentswithHighPropensity PERCENT HIGH PROPENSITY FOR VALUE FACTORS, BY AGE Localism Humanism Distinction Bonding Progressivism
  • 21. 21©WolfBrown 2015 Personal connection is key 78% 78% 63% 25% 24% 16% 14% 80% 73% 51% 9% 18% 14% 8% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% I need to know how my gift will make an impact I need to have attended their programs I need to have a personal connection to the art form I need to have a personal connection with one or more of the artists or performers I need to know someone else who supports the program I need to speak with someone from the organization I need to know a board member or staff person Necessary conditions for giving, BY AGE Under 35 35+
  • 22. 22©WolfBrown 2015 Values-Driven Intrinsics 25% Community Altruists 22% Progressive Artist Champions 19% High-Touch Social Givers 17% Supportive Audiences 17% BAY AREA DONOR SEGMENTATION MODEL
  • 23. 23©WolfBrown 2015 Younger donors are driven by personal values 38% 35% 25% 25% 20% 5% 13% 21% 24% 26% 37% 37% 27% 19% 10% 11% 9% 16% 16% 20% 8% 6% 11% 16% 24% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 18 to 34 35 to 44 45 to 54 55 to 64 65+ AGE, BY SEGMENT Supportive Audiences High-Touch Social Givers Progressive Artist Champions Community Altruists Values-Driven Intrinsics
  • 25. 25©WolfBrown 2015 Get to know your donors ‱ Develop more effective and fulfilling relationships where “making the ask” becomes part of a larger conversation ‱ No need for expensive research ‱ Set aside time to sit down for a structured conversation - Ask about interests, passions, and connection to the art - How much do they want to be involved? - What kind of impact do they want to make? - What kind of connection and/or evidence do they need to feel fulfilled?
  • 26. 26©WolfBrown 2015 Diagnose your programming ‱ Look at the values that might connect to target segments ‱ For example: You are creating a project about an immigrant’s experience in her adopted country - What are the value systems around women’s and immigration issues? - How would this speak to your target donors focusing on these values?
  • 27. 27©WolfBrown 2015 Learn to Tailor Development Approaches ‱ Use differentiation of values to help create unique development strategies that connect values to events, content and giving ‱ For example: Raising funds for a new commission by a local artist who is nationally renowned in his field - One strategy is to focus on the project’s new and contemporary attributes
 - 
or to highlight support for a local artist - 
or emphasize artist’s national reputation if donors more interested in bringing well-known artists to local community
  • 28. 28©WolfBrown 2015 Understand Desired Level of Involvement ‱ Develop targeted communications strategies based on desired levels of communication and involvement - Use first transaction as opportunity to gather informatio (e.g., “Check here if you’d like to be kept apprised of how your gift is being used.”)
  • 29. 29©WolfBrown 2015 In summary
 ‱ Message about values, and less about the specific details of the project ‱ Make connections to value systems outside of the arts, when appropriate ‱ Prioritize personal connections and how you can improve them ‱ Follow-through on involvement opportunities and accountability
  • 31. 31©WolfBrown 2015 Four Connection Points (based on in-depth interviews) Personal Relationshi p to Artist, Staff or Board
  • 32. Jay Auslander, JD Director of Gift Planning California Academy of Sciences
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  • 35. Gift Acceptance to Divestment
 - The Policy creates the Gift Acceptance Committee. - Because acceptance involves a legal obligation to use for the specified purposes, authority is delegated to the E.D., C.D.O., Chairperson of the Board, and senior members of the Academy’s management team - Might still require submission to the board. - Our Gift Acceptance policy is an effort to define the breadth of gift types we can accept. - pledges in writing and fulfilled within 5 years - tangible personal property is subject to Collections Management Policy (as well as issues around whether it can be used in pursuit of the Academy’s exempt function) - closely held securities and when these are ok - policies and procedures around gifts of real estate, bargain sales, remainder interests, life insurance, etc. - Life income gift considerations - Named and endowed fund guidelines - And Gifts of Oil, Gas and Mineral interests.
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  • 38. Thank you. Jay Auslander, JD Director of Gift Planning California Academy of Sciences jauslander@calacademy.org
  • 40. Success Factors ‱ Establish goals and objectives ‱ Leadership buy-in ‱ In person nonprofit outreach ‱ Intention and expectation of fun and success 40
  • 41. Results 41 2014 2015 Total Donations $200,669.00 $649,000.00 Total Nonprofits 138 360 Total Donations 864 4,019 Prize Pool $13,000 $100,000
  • 42. Challenges ‱ Organizational engagement ‱ Prize Sponsorships ‱ Comprehension of event by nonprofits 42
  • 43. Lessons Learned ‱ Establish Goals and a Project Plan ‱ Engage with nonprofits early and often ‱ Ask your community to spread the word including media, businesses, political offices 43
  • 44. The Doctor Will See You Now: Crowdfunding at the Hearst Museum of Anthropology Elizabeth Minor Development Associate Cultural Connections - October 14th, 2015
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  • 52. Perks
  • 53. Multiplier Effect and New/Unique Donors
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  • 55. Many thanks to our presenters and Children’s Creativity Museum for making this program a success!
  • 56. Please complete the Program Evaluation before you leave. Drop them in the box near the refreshments. We look forward to your feedback!
  • 58. B Restaurant and Bar – 720 Howard St.