1. Not Just a Limited PC
Leveraging device characteristics 23 January 2008
to improve the user experience
and ease of use
2. Who am I?
Usability, human factors, interaction
design, industrial design, marketing,
engineering, entrepreneurship, MBA
Barbara Ballard
Product designer, product strategist,
blogger
Mobilist 2
3. A good user experience
A process, system, or interface that is
Matches user’s mental model
• Usable or easy to deduce
Right information, content, and
• Useful features for current situation
Engaging games, fun shopping,
• Contextual reliable & efficient intranet
3
37. widgetization
Done!
5 steps, but
13
no data entry
8
5
5
37
38. The importance of user experience
Engage your users
Reduce support costs
Reduce employee load
Reduce abandoned shopping carts
Support your brand
38
39. What I was supposed to talk about
What is a good user experience
Beyond the linear user interface
Working with not against devices
Beyond directions: GPS and more
The importance of user experience
39
40. Thank you.
User Research 23 January 2008
Product Strategy
Design
User Testing
Commentary
www.littlespringsdesign.com
patterns.littlespringsdesign.com