Apresentação Centeris Resumo

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1. Presenting CTI (Center for Information Technology Renato
Archer);
2. Society of the Knowledge: concepts;
3. Sociotechnical Systems: concepts;
4. Governance;
5. Challenges and Reflections: the core of the presentation.
Governance, Society of the Knowledge
&
Sociotechnical Systems::
Challenges and Reflections

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http://www.cti.gov.br
Institutional Presentation
Center for Information Technology Renato Archer

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Centro de Tecnologia da Informação Renato ArcherCentro de Tecnologia da Informação Renato Archer
Figures:
– Campus area = 320.000 m2
– Buiding area = 14.000 m2
– People = 500 (total)

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Ministry of Science & Technology - MCT
 CTI belongs to the MCT along with others 19 national
R&D institutes.
 CTI was founded in 1982, renamed in 2001 as Renato
Archer Research Center - CenPRA, the first Minister of
Brazilian S&T Ministry; in 2008 renamed CTI.

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To create, apply and disseminate knowledge
in Information Technology,
in articulation with other social and economic agents,
promoting innovations according to society demands.
Mission

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Simplified Organogram
Director
CGACGCCGP
Advisors
Technological Divisions
Administrative Divisions:
− Logistics
− Suppliers Mgmt
− Materials and Assets
− Human Resources
−Accountability and
Finances
Products
Services
Consultancies
Coordination of Tech. Areas
External Relationships
R&D
Competences

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PhD´s
Masters
Bachelors
Technicians and Assistants
300
23%
25%
33%
17%
Staff
Human Resources (Tech. Area)

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Microelectronics Software Applications
R&D Areas
 HW and IC Design
 Microsystems and
Packaging
 Qualification of
Electronic Products
 Surface Interaction
and Displays
 Software Quality
and Process
Improvement
 Information System
Security
 Software
Development
 Robotics and
Computer Vision
 Decision Support
Systems
 3D Technologies
SW
Micro-
eletronics
Applications

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The Society of the Knowledge & Sociotechnical Systems:The Society of the Knowledge & Sociotechnical Systems:
challenges and reflectionschallenges and reflections
The paper presents and discuss some challenges and
reflections about Governance, Knowledge Society and
Sociotechnical Systems. Points like the synergism
and collaborative ecosystem research efforts,
organizations knowledgeable and organization as a
living being, the involvement of people and others IT
resources are discussed considering actual questions,
challenges and future perspectives. Governance is
pointed to offer normative goals of sustainability upon
existing sociotechnical systems.

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Archer);
&
&
TheThe Society of the KnowledgeSociety of the Knowledge & Sociotechnical Systems:& Sociotechnical Systems:

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Knowledge societies is one in which
knowledge becomes a major creative
force, a major component of any human
activity.

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What is new in Knowledge societies ?
• With current technologies, knowledge societies
need not be constrained by geographic proximity;
• Current technology offers much more
possibilities for sharing, archiving and retrieving
knowledge;
• Knowledge has become the most important
capital in the present age

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Archer);
&
Governance, society of the knowledge &Governance, society of the knowledge & SociotechnicalSociotechnical
SystemsSystems: challenges and reflections: challenges and reflections

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• As we know, the implementation of a
new technology has been associated with
problems often linked to resistance by the
work force and failure to achieve the
expected benefits

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The technical system, The social system and the
sociotechnical approach

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1. Presenting CTI (Center for Information Technology Renato Archer);
4. Governance .
&
&
&
GovernanceGovernance, society of the knowledge & Sociotechnical, society of the knowledge & Sociotechnical
Systems: challenges and reflectionsSystems: challenges and reflections

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• The word governance - “the process of
keeping under control” - is originated from
the Greek verb “kubernân” and was used for
the first time in a metaphorical sense by Plato
to describe the act of governing men.
• Governance involves monitoring and
overseeing strategic direction, socio-economic
and cultural context, externalities, and
constituencies of the institution
.
GovernanceGovernance, society of the knowledge & Sociotechnical, society of the knowledge & Sociotechnical

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1. Presenting CTI (Center for Information Technology Renato Archer);
4. Governance;
5. Challenges and Reflections: the core of the
presentation.
&
Governance, society of the knowledge & SociotechnicalGovernance, society of the knowledge & Sociotechnical
Systems:Systems: challenges and reflectionschallenges and reflections

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• If we go back a little in history we shall
remember that competitive advantage was
marked by the ownership of capital and assets
such as natural resources, estates, etc., but today
we are experiencing a fourth great revolution,
that of knowledge..

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•The first revolution: the industrial age. From
1750 until the mid 1960s. Marked by the
evolution of the process.
•A second moment took place in the 70s,
marked by the expansion of the Japanese
industry. The world was overtaken by a
revolution in processes.

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• In the 80s and 90s we have the third moment,
marked by a technological revolution in the
West and lead by the Americans.
• Fourth revolution, the “Age of Knowledge”:
Organizations are focusing "people" as a great
competitive differential.

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• What about the social-technical question
involving IT and people in this Age?
It is the treatment of the organization as a
living being, through a systemic view, that
will enable the emergence of phenomena
which shall enable the whole to be more than
the sum of the parts of such
being/organism!.

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• How to theorize such context?
“a deep understanding that there is always a
simple explanation to any seemingly intractable
problem.” (TOC - concept of Inherent Simplicity)

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• From the last questions, it follows several others
questions related with the Age of Knowledge:
1. How to deal with the social-technical questions in such Age?
2. Is the present economic crisis the “last straw” in order for us
to finally, develops such sense of unity and perception of the whole?
3. Does the solution for this knowledge information society
go, necessarily, through the social-technical IT questions?
4. And The Future ? How to elaborate/build a new way of
development, which comprises the social, economical, cultural and
environmental spheres, and that leads us to a new model of perception
and knowledge of the world – a perfect social-technical
system?
5. IF such new system had already been developed, AND ACCEPTED,
would the present financial crisis have occurred?
6. ...

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For countries in development, such as Brazil, to
transform their condition, it is necessary, NOW,
to advance their R&D and local Collaborative
Ecosystem research efforts (RDCE)...
•And in the future ?
RDCE must consider the principle of the
Systemic View and, it may be accomplished by
the integration among one of these
interdependent subjects: ecology, biology,
communication, organizations, economy,
education, communities, technology, culture and
the human being (social-technical systems).

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The Governance imposing normative goals of
sustainability upon existing sociotechnical
systems, implies connecting and
synchronizing changes among these actors,
institutions and artifacts at many different
points in the system.

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• IF such new system (*) had already been
developed, AND ACCEPTED, would the present
financial crisis have occurred?
* that which comprises the social, economical, cultural
and environmental spheres, and that leads us to a new
model of perception and knowledge of the world

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• Today’s crisis is the result of a catastrophic
failure, primarily in the financial system but also
of our economic and political systems.
•Even though the Sarbanes-OxleyAct of 2002
had been an important initiative of U.S.
Government to regulate companies after the
drop of financial institutions, it has not proved
to be effective enough to avoid a financial crash
in the world economy in 2008...

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The challenge now is the systemic thinking (that
which focuses on the performance of a system
as a whole) - to design a society (regulator) -
that goes beyond companies’ compliances - and
actually measures and focuses on systemic risks,
rather than on the individual parts of the
system.
And, at this point that governance could
exercise its essential mean and to extend its role
to the hole society. Contributing to define a
new systematic way of manage business, society
and why not the individuals?

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By last but not least, “Challenges and
Reflections”, tried to awake our feelings
towards this new era of knowledge.
Perspectives
But, yet, news questions remain to be
answered:
Who or what will be driving innovations in this new
era? Which is the impact of the sociotechnical system in
such innovations process? About SOX, it seems that
it has not been enough to avoid a financial crash in the
world economy in 2008- Why?.

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The presentation is over.
Thank you!
Antonio J. Balloni
GESITI Project
antonio.balloni@cti.gov.br
Tel.: +55 19 3746-6206 - Fax: +55 19 3746-6028
www.cti.gov.br
Thank you!

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