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Public Opinion PollingOld Politics and New Technology KAS Political Communications Seminar Bali, September 2010
Overview Introduction – Changes in the Political Landscape  Polling Accuracy  Issue and Strategy Selection  Polling & Public Opinion  Cyberspace and Public Opinion  Conclusions
Introduction  Public Opinion Polling in SEAsia Most established in Philippines and Indonesia, in the post Marcos/Suharto context  Also present in Thailand but limited in Malaysia  Varied acceptance of polling – strongly in most established countries but gaining ground even in Malaysia
Introduction  Changes in Political Communications ,[object Object]
Not likely to see emergence of ‘real’ political parties with ideologies and mass membership, though façade exists
Parties are moving from personalism, patronage & corruption to ‘modified’ hybrid parties with ‘electoral professional’ elements using latest media & marketing techniques
Traditional communication methods remain
Face to face campaigning
Mass rallies
But increasingly supplemented by new media technologies ,[object Object]
Introduction  Top Social Network in Individual Markets by Percent Reach of Web Population Source: ComScore World Metrix, Feb 2010
Introduction  Estimated Twitter users in East Asia  Source: http://www.greyreview.com/2010/04/20/105779710-million-users-and-new-estimates-of-twitter-users-in-asia/
Public Opinion PollingOld Politics and New Technology Polling Accuracy
Polling Accuracy  Some thoughts on accuracy: ,[object Object]
Affected by respondents’ profile, sample assumptions and turnout models
Reflects bias?
E.g. wide variation of results gained by various pollsters in the Obama campaign
People who opt not to be polled as they don’t want to be seen not supporting a vogue candidate
Yet recent results in the US and nearby elections  show decent accuracy ,[object Object]
Sample characteristics did not match voter profile (e.g age, sex, social grade or ethnicity)
Method bias – quota sampling may have unintended bias introduced by the interviewer thus skewing results towards certain social groups. Can be overcome by probability sampling using random digit dial or in-home interviews
Access to respondents – in person, fixed line and cellphone respondents
In some countries, political fear has impact on polling accuracy
Ultimately polls are effective if respondents know their own minds – the more volatile the electorate, the less committed they are to responses,[object Object]
Polling Accuracy  LSI  on Indonesian Presidential Elections 2009
Polling Accuracy  Merdeka Center on Malaysian General Elections 2008
Public Opinion PollingOld Politics and New Technology Issue Selection
Issue Selection  Dependent upon  ,[object Object]
Local vs Provincial vs National Issues
Personality vs Policy
Audience and Messaging Considerations i.e “The Message Box”. ‘our strengths against opponents’ weaknesses’
Saliency of issues
Implications from right vs wrong track on undecided voters
Top of mind issues

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Political polling new technology and old politics 2

  • 1. Public Opinion PollingOld Politics and New Technology KAS Political Communications Seminar Bali, September 2010
  • 2. Overview Introduction – Changes in the Political Landscape Polling Accuracy Issue and Strategy Selection Polling & Public Opinion Cyberspace and Public Opinion Conclusions
  • 3. Introduction Public Opinion Polling in SEAsia Most established in Philippines and Indonesia, in the post Marcos/Suharto context Also present in Thailand but limited in Malaysia Varied acceptance of polling – strongly in most established countries but gaining ground even in Malaysia
  • 4.
  • 5. Not likely to see emergence of ‘real’ political parties with ideologies and mass membership, though façade exists
  • 6. Parties are moving from personalism, patronage & corruption to ‘modified’ hybrid parties with ‘electoral professional’ elements using latest media & marketing techniques
  • 8. Face to face campaigning
  • 10.
  • 11. Introduction Top Social Network in Individual Markets by Percent Reach of Web Population Source: ComScore World Metrix, Feb 2010
  • 12. Introduction Estimated Twitter users in East Asia Source: http://www.greyreview.com/2010/04/20/105779710-million-users-and-new-estimates-of-twitter-users-in-asia/
  • 13. Public Opinion PollingOld Politics and New Technology Polling Accuracy
  • 14.
  • 15. Affected by respondents’ profile, sample assumptions and turnout models
  • 17. E.g. wide variation of results gained by various pollsters in the Obama campaign
  • 18. People who opt not to be polled as they don’t want to be seen not supporting a vogue candidate
  • 19.
  • 20. Sample characteristics did not match voter profile (e.g age, sex, social grade or ethnicity)
  • 21. Method bias – quota sampling may have unintended bias introduced by the interviewer thus skewing results towards certain social groups. Can be overcome by probability sampling using random digit dial or in-home interviews
  • 22. Access to respondents – in person, fixed line and cellphone respondents
  • 23. In some countries, political fear has impact on polling accuracy
  • 24.
  • 25. Polling Accuracy LSI on Indonesian Presidential Elections 2009
  • 26. Polling Accuracy Merdeka Center on Malaysian General Elections 2008
  • 27. Public Opinion PollingOld Politics and New Technology Issue Selection
  • 28.
  • 29. Local vs Provincial vs National Issues
  • 31. Audience and Messaging Considerations i.e “The Message Box”. ‘our strengths against opponents’ weaknesses’
  • 33. Implications from right vs wrong track on undecided voters
  • 34. Top of mind issues
  • 35.
  • 36. Issue Selection Example – Sibu By Election May 2010 Q19. In this Sibu by-election, what are the TWO main considerations for you to vote?
  • 37. Issue Selection Example – Sibu By Election May 2010 Q20. In this Sibu by-election, please tell me TWO most important criteria in a candidate for you?
  • 38. Issue Selection Example – Sibu By Election May 2010 Q24. I am going to read you a list of issues. In your view, which TWO issues are the most important for you in this Sibu by-election?
  • 39. Issue Selection Example – Sibu By Election May 2010 Key considerations and parameters: Limited time to cover all areas (only 9 days) Poll found undecided voters among Malays are very limited, probably less than 6%, among the Chinese it was estimated at 15-17% really are still undecided – thus making the difference between winning and losing.  Messaging had to be tight - limited room to move up for both DAP and BN. DAP message focused on the undecided Chinese voters if it is to gain beyond the estimated 65% level of support needed to win. 
  • 40.
  • 41. No major difference between them and the rest of the DAP supporters (abt 55% Christian) 
  • 42. They don’t care very much about politics and know very little (only 21%) abt the achievements of DAP-Pakatan in West Msia this has implications if one talks about national issues.
  • 43. They do not like the state chief minister but have quite positive feelings for the prime minister
  • 44.
  • 45. Issue Selection Example – Sibu By Election May 2010 Recommended Messaging Raise basic issues such as the flooding, the land titles for urban people, and  - highlight the candidate’s own track record of speaking up for the community, can bring government attention to the problems faced by residents and unafraid to face govt in helping the people. at all times, highlight how he will be a servant of the rakyat and not the politicians in the state capital or Putrajaya Build the case for "fairness in government administration" that the candidate and the party will be speaking up to ensure that the government both state and federal will treat the people of Sibu fairly - ensuring that development really does benefit the people and not just those around political leaders. More importantly, bring home the message that the state can better manage its economy so that young people can stay home to work rather than leave home and go abroad to find their livelihoods. 
  • 46. Issue Selection MESSAGE DELIVERY Voter contact activity Issue is only one part of the campaign Issues are not problems, they are solutions or key to resolution Importance of the issue and who has the advantage? Message discipline Voter contact plan Deliberate but flexible Best use of resources ($, t, pax) Organization makes or breaks the campaign – it drives the voter contact plan
  • 47.
  • 48. Twitter – instant press release & activity report
  • 49. SMS/Text – voter mobilization/information/propaganda
  • 53. Content generated in new media is shared on to other medium
  • 54.
  • 55.
  • 56. Hinges on credibility, saliency and consistency of messaging
  • 57.
  • 58. Degree of exposure to media/access to information
  • 59. Political fear and cultural context limit polling effectiveness
  • 60.
  • 61.
  • 62. A part of campaign team – monitoring and rapid response: Twitter, social networking websites, email and text
  • 63.
  • 64. Example: 44% of Malaysian users surf the internet for news How frequent do you surf the internet to get news & what sites you surf? Respondent with internet access / responden melayari internet (n = 1767) 32
  • 65. Public Opinion PollingOld Politics and New Technology Conclusions
  • 66. Conclusions Political parties in the region are evolving, becoming hybridized and employing latest marketing and communication technology Underneath it all, old structures remain E.g. ethnic politics in Malaysia and clientelism and patronage networks Yet society is changing and bringing about new challenges and pressures that confound old models e.g. emerging class-based issues in Malaysia and Thailand New media and communications technology is impacting voter mobilization