The document discusses the role of a business architect in leveraging emerging technology trends to innovate existing business models. It outlines several key technology trends including utility platforms, digital spaces, personalization through analytics, networked worlds, democratization of knowledge, transparency, and edge economies. These trends require architectural thinking using concepts like ecosystems, industry stacks, platforms, and APIs. The role of a business architect is to understand these trends and collaborate to apply them in a way that achieves a company's business network strategy and positions the company competitively within its industry.
1. Time to be a Business Architect
Prof. Bala Iyer
Twitter: @BalaIyer
2. 2Time to be a Business Architect
Contents
⢠Technology Trends
⢠Why care about architecture?
⢠How to transform architecture?
⢠IT architecture concepts (city planning analogy, managed evolution)
⢠What to measure about architecture?
⢠Metrics
⢠Future - BONUS!! API
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⢠A business architect understands the emerging technology trends and uses them to
innovate on existing business models.
⢠To be a business architect:
⢠Understand technology trends
⢠Identify current business models
⢠Lear to apply concepts like:
⢠Ecosystems
⢠Industry stack
⢠Platforms
⢠APIs
Business Architect
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Dawn of the network era
⢠Atoms to bits
⢠Everything is connected
⢠Network effects --Winner-take-all markets
⢠Service-oriented thinking
⢠Warrants strategic consideration
⢠Strategic errors can be costly
⢠Requires a different lens
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Disruptive Innovation
Clayton Christensen, HBS Professor
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Technologies at Work
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Remember
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⢠Itâs important when discussing technology to
ask what business problem is it solving
⢠Padmasree
⢠Chief Technology and Strategy Officer for Cisco.
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Evolving IT StackEvolving IT Stack
Hardware
Software
Intelligence/Services/Analytics
Cloud
Users
Social
Gaming
Behavioral
Change Layer
Mobile
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Social
Mobile
Analytics
Cloud
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Trends
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1. Arrival of Utility Platforms and platform based competition ď
Agility
2. Digital spaces -- Disintegration of organizational boundaries ď
Cost savings
3. Sensors ď Personalization -Information explosion ď¨ Big Data
and Analytics ď Customer satisfaction
4. Connected world ď Era of Networks ď Access to resources
5. Democratization of knowledge ď Learning organization
6. Age of Transparency ď low coordination costs
7. Edge Economy ď Production to consumption logic ď Innovation
⢠Era of the Entrepreneurial Leader
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Utility Platforms
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⢠Social
⢠Commerce
⢠Analytics (measurement)
⢠Open source
⢠Critical capability: Culture of fast
experiments
⢠Reward: Agility
Platform-based competition is the norm with dominant winners and role players
We are moving from the internet economy to the App economy
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Digital Spaces
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⢠Digital identity
⢠Digital influence
⢠Virtual workforce
⢠Sharing economy
⢠Critical Capability: Navigation
⢠Rewards: Cost Savings, innovation
Digital natives are forming a larger portion of the working economy and
enforcing their values
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Personalization -- Analytics
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⢠Data is the currency, insight is the goal
⢠Critical Capability: Sense making
⢠Rewards: Customer Loyalty
Data is back in vogue and a key source of competitive advantage
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Networked World --Social Networks
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⢠Wielding digital influence
⢠Building social capital
⢠Strength of weak ties
⢠Critical Capability: Architectural control
⢠Rewards: Access to resources
Connections are the new wealth,
isolation is the new poverty.
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Democratization of knowledge
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⢠MOOCs
⢠Blogs, Twitter, discussion boards
⢠On the job learning
⢠Develop spectrum of skills
⢠Learn how to learn (know, do, be)
⢠Build identity
⢠Critical Capability: Information Quality Filters
⢠Rewards: Learning organization
BRIC nations are using smart devices to overcome the
digital divide and join the knowledge economy
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Transparency -- Knowledge is Power
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⢠Meritocracy rules
⢠Distributed management
⢠Critical Capability: Principles driven management
⢠Rewards: Low overheads
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Edge Economy
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⢠Decision rights reside where they have the best access to customer information.
⢠Critical Capability: Learning from users
⢠Rewards: Innovation
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Video
Source: Startup Owners Manual, presentation by Steve Blank
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Question
⢠Consider each trend discussed
⢠How does it affect Cummingâs business model?
⢠Can you think of a company exploiting that business
trend?
⢠What value can it provide to Cummingâs?
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Healthcare in transition
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Automotive industry in transition
100 million lines of code
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New Context for every Company
Operating in the New Context Demands a Business
Architect
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New Language for Architectural Thinking
⢠Ecosystem
⢠Industry Stack
⢠Competitors, complementors, infrastructure providers,
platform providers, and orchestrators
⢠Business model innovation
⢠API and Modularity
⢠Cloud
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Ecosystem
Loose networks â of suppliers, distributors,
outsourcing firms, makers of related products or
services, technology providers, and a host of other
organizations â that affect, and are affected by the
creation and delivery of a companyâs own offerings.
[Marco Iansiti]
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M-payment Stakeholders
⢠Platform provider
⢠Network Operators
⢠Banks
⢠Credit Card Issuers
⢠Device Manufacturers
⢠Merchants
⢠Users
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Modularity, interoperability and loose coupling are desirable properties
Key Design Concepts
⢠Design
⢠Designs are the instructions based on knowledge that turn resources into things that people
use and value
⢠Modularity
⢠Degree to which a systemâs components can be separated and recombined [Schilling 2000]
⢠A module is a unit whose structural elements are powerfully connected among themselves
and relatively weakly to elements in other units [Clark and Baldwin]
⢠Interdependence within and independence across modules
⢠Abstraction, information hiding, and interface
⢠Interoperability
⢠The ability of two or more systems or components to exchange information and to use the
information that has been exchanged
⢠Business Models
⢠Alignment
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Design process
⢠A design process is a set of activities that starts
with someoneâs problem and then devises an
architecture and artifact to solve the problem.
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Why design?
⢠Design before you build
⢠Have a model to understand and respond to changes â move from
as-is to to-be
⢠Theory /business model or a road map of your assumptions about
the business
⢠Design can be conscious or un-conscious
⢠Facilitate communication of strategy and intent
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Buildings Without Architecture:
The Winchester Mystery House
Number of rooms: 160
Cost: $5,500,000
Date of Construction: 1884 - September 5,
1922 (38 Continuous years!)
Number of bedrooms: approx. 40
Number of kitchens: 5 or 6
Number of staircases: 40, total stair steps - 367
Blueprints available: No, Mrs. Winchester never
had a master set of blueprints, but did sketch out
individual rooms on paper and even tablecloths!
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What is Architecture?
⢠Architecture: specifies what modules will be part of the system and what their
functions will be, given design rules
⢠Architecture has:
⢠Interfaces: describe in detail how the modules will interact, including how they fit together
and communicate
⢠Standards: test a moduleâs conformity to design rules and measure the moduleâs
performance relative to other modules.
Architecture wins technology wars
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Elements of Architecture
Principles
Policies
Architectural
Frameworks and Strategies
Processes Standards
Detailed Design Specifications
Conceptual
Logical
Physical
What artifacts are used at various levels?
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Business Architecture
⢠We define business architecture as the set of
design rules, policies, and key decisions that
position the firm in a business network in a way
that allows it to design the best business
model.
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Business Architect
⢠The role of the business architect is to
collaborate with the leaders of the firm to
interpret how business architecture both
creates and/or constrains the ability of the firm
to achieve its business network strategy.
⢠From a skills perspective, a business architect
can negotiate strategic, technical and change
management issues.
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Competencies
⢠Understand and deploy the economics of networks,
clouds, and business platforms as an essential element
of the justification of business networks
⢠Define a coherent architecture control strategy that is
both feasible and defendable in a complex business
network
⢠Redefine what constitutes the core systems of the firm
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Designed
Architecture
Emergent
Architecture
Architecture
Gap
Expected
Value
Realized
Value
Guides
Projects
Design of system
Implementation
System use
Gives
rise to
Value
Gap
It is Ongoing..
⢠Espoused
⢠Is this what we communicate?
⢠Emergent
⢠Is this what really matters?
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⢠If you were implementing analytics at Cummings, how
would you apply design thinking?
⢠What goals would you set?
⢠What are the different components?
⢠What principles would you implement?
⢠What outcomes would you measure?
Question
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...why Does Architectural Thinking Fail?
⢠Requires buy-in and collaboration across project teams
and business units
⢠Lack of communication between technologists and
strategists
⢠Compromise must be brokered in terms of time lines
and choices
⢠Senior management often lacks enough understanding
to evaluate the value of architecture
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Another weapon to use while innovating around
Business models is APIs or interfaces
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Tech definition:
An Application Programming Interface is a way for
two computer applications to talk to each other over
a network (predominantly the Internet) using a
common language that they both understand.
Business definition:
A way to get your data to partners and apps.
Essentially a contract.
What is an API?
Amundsenâs Dogs, Information Halos, and APIs The epic story of your API strategy Sam Ramji,
@sramji, Apigee
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Consider this:
60%+ traffic through APIs
More bandwidth through APIs than all the
websites
Entirely API based product and ecosystem
30% of primetime internet traffic through streaming
service managed by APIs
API drives all forms of distribution - website,
apps, partners
Amundsenâs Dogs, Information Halos, and APIs The epic story of your API strategy Sam Ramji,
@sramji, Apigee
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API progress
⢠1990s -APIs was the sole province of operating
system vendors -- IBM, Microsoft, Apple, Red
Hat, etc.
⢠2000s - Internet-centric companies such as
eBay, Amazon, and Netflix began exposing their
information assets through APIs.
⢠2010s- traditional brands -- such as
Mastercard, Comcast, USA Today, The New York
Times, Best Buy, and others
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Emergence of a new role -- Developer
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Developers now sit between you and your customers
and innovate for end users
They are like the retail store in the value chain
developers
Amundsenâs Dogs, Information Halos, and APIs The epic story of your API strategy Sam Ramji,
@sramji, Apigee
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ConsumerRetail StoreProducer
20th
Century: Packaged
Goods
21st
Century: Internet
Services
ConsumerDeveloperProvider App
Amundsenâs Dogs, Information Halos, and APIs The epic story of your API strategy Sam Ramji,
@sramji, Apigee
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Key Takeaways
⢠Technology based innovation can be learned by analogy
⢠Architectural Thinking is necessary for business model innovation using technology
⢠The building blocks for such thinking are business models, ecosystems, industry
stack, platforms and APIs
⢠Managed evolution, a methodology for architecture transformation, is based on
managing an architecture by identifying stable business domains and services
⢠Transformation of architecture can require several years, but will create significant
improvements in business flexibility and cost position
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Q & A
Questions?
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⢠API pricing link
⢠Forget âpost-PCââpervasive computing and cloud will change the nature of IT link
⢠The Paris Guide to IT architecture by Jßrgen Laartz, Ernst Sonderegger, and
Johan Vinckier, McKinsey Quarterly, Number 3, 2000. link
Reference