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Marketing Event
1st May 2012
Attendees




            2
Agenda
   • Jonathan Beeston – Efft Frontier – New trends in performance marketing

   • Andrew Booth – The Hut Group – 3rd party platforms

   • Tim Woollias – Google – Attribution

   • Raphaelle Tripet – Inmobi – Best practice mobile advertising

   • Gavin Sathianathan – Facebook – Timeline & open graph apps

   • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook

   • Bruce Daisley – Twitter – Twitter as a direct response channel

   • Scott Button – Unruly – Social video advertising

   • Collette Ballou – Ballou PR – Managing your PR agency

   • Jessica Butcher – Blippar – How to make advertising interactive
                                                                        3
New trends in performance marketing
     Jonathan Beeston, Director, New Product Innovation




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   2
Any  market with over-supply of inventory is
best monetised by auctions.




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   3
Where Search has led, Social and Display
are following.

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   4
Three Ways to Buy Display




Premium
Why? Strong content delivering big reach or niche audience
Why not? Expensive
Examples: Yahoo, Microsoft, AOL, NY Times, Facebook
Primary Pricing: CPM
Technology: Ad Serving, Analytics
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   5
Three Ways to Buy Display




 Network
Why? Reach through inventory aggregation, unique targeting
Why not? Limited control.                                                     Opaque pricing. Audience leakage

Examples: Specific Media, AOL, Google Display Network
Primary Pricing: CPM, CPC, CPA
Technology: Ad Serving, Analytics, SEM Platform
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.    6
Three Ways to Buy Display




 Exchange
Why? Reach with frequency control.                                             Unbundled data access

Why not? Resource intensive
Examples: Google AdX, Admeld, Right Media, OpenX, Rubicon, AppNexus
Primary Pricing: CPM, Auction
Technology: Demand Side Platform, Data Management Platform, Analytics

 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   7
ready, the display toolset is
If you are
unbundled.



© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   8
A quick case study: Team                                                          Detroit




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   9
In 1 quarter reached


       120 million
            unique cookies ‘auto intenders’


                                                                              In that quarter only roughly


                                                                              2.5 million
                                                                                 new cars were sold

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.      10
How we define Auto-intenders in 2012

  Third party data being used to identify in market audiences
  based on their actions across the web
Requesting a quote from a                                                     Polk-Modeled    Search
 dealer, searching for a car                                                     Buyers      Retargeting
  by make/model/type and
requesting dealer locations




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.      11
New Approach Results in Campaign & Operational Efficiencies



                 February 2011                                                          February 2012
  Planned Number of                                             Number              Planned Number of Number
   media: campaigns                                              of line             media: campaigns of line
  Display                                                        items              Display            items
                                                                                   and Video




                                     49                         1,650               3.5X      54        396

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   12
Key Takeaways




1                                     Leverage networks for what they do
                                      uniquely well



                                                                Own your site data (retargeting)

                                                                                                   2
3                                     Constantly test and learn from audience
                                      targeting

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
GM CONFIDENTIAL
                                                                              13
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   14
summit-emea.adobe.com
                                                                              London, May 15 & 16
                                                                               15



                                                                              EMEAevents@adobe.com

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Agenda
   • Jonathan Beeston – Adobe – New trends in performance marketing

   • Andrew Booth – The Hut Group – 3rd party platforms

   • Tim Woollias – Google - Attribution

   • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing

   • Gavin Sathianathan – Facebook – Timeline & open graph apps

   • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook

   • Bruce Daisley – Twitter – Twitter as a direct response channel

   • Scott Button – Unruly – Social video advertising

   • Collette Ballou – Ballou PR – Managing your PR agency

   • Jessica Butcher – Blippar – How to make advertising interactive
                                                                       1
Attribution: The State of
Play

01.05.12
Tim Woollias – Industry Head, Retail




                                       Google Confidential and Proprietary   1
Insights from research




                         Google Confidential and Proprietary   2
Marketing attribution study

  Two stage study

   – 607 agency and
     client-side responses
   – 22 in-depth interviews with
     attribution professionals


  Focus

   – Benefits of attribution
   – Approaches and
     technologies used
   – Keys to success
Attribution modeling is still in early stages, but
   showing strong promise

          83% practice attribution for
          less than 2 years

          28% began in the
          last 6 months

          72% agree that attribution
          enables better budget
          allocation

Source: Econsultancy/Google Analytics whitepaper -- Marketing Attribution: Valuing the Customer Journey
Marketers have a variety of goals for attribution


                                                                        High Priority                           Medium Priority               Low Priority


                     Justifying digital
                             spending                                                       62%                                              28%                   10%



Create most effective media
                        mix                                                             57%                                                  36%                    7%




           Understanding funnel
             & sales cycle length                                                47%                                                  42%                          11%



           Correctly determining
               affiliate payments                                        36%                                              39%                            25%



                                                0%            10%           20%            30%            40%       50%         60%    70%         80%       90%         100%




Source: Econsultancy/Google Analytics whitepaper -- Marketing Attribution: Valuing the Customer Journey
Number of respondents: 179
Last click is still the most common method


                                                                                             Agencies                          Clients

                                         Last click                                                                                                    54%
                                                                                                                                                       54%

                 Customized by channel                                                                                                     41%
                                                                                                                  25%

                                        First click                                                                                        41%
                                                                                                                 24%
                    Unique methodology                                                                                         35%
                                                                                                           20%
                         Unsure of method                                                 13%
                                                                                                 16%
                                              Linear                                                                     29%
                                                                                    10%
                                     Time decay                                                           19%
                                                                                   9%
                                              Other                      5%
                                                                              7%

                                                          0%                   10%                    20%               30%          40%         50%         60%




Source: Econsultancy/Google Analytics whitepaper -- Marketing Attribution: Valuing the Customer Journey
Number of respondents: 401
No technology standard exists today

                                                                     9%
               Agencies

                                                                17%

                                                                                                                35%   Excel/spreadsheets
                                                                                                          32%
                                                                                                                      Externally built attribution
                                                                                                                      technology
                                30%                                             Clients
                                                                                                                      Custom built,
                                                 24%                                                                  in-house technology
                                                                                                                      Outsourced


                                                                                          25%


                                                                                          21%


Source: Econsultancy/Google Analytics whitepaper -- Marketing Attribution: Valuing the Customer Journey
Number of respondents: 347
Insights from experiments




                      Google Confidential and Proprietary   8
The true value of generics is often hidden


  Looking at advertisers with significant investment increase in generics


                                                            Last Click Generic Term Conversions
                                                                              167% growth


                                                           Where did this growth in branded
                                                              conversions come from?




                                                                Last Click Brand Conversions
                                                                              62% growth
 Sales

            Q3                        Q4

                                           Source: Google internal, Cross-Advertiser Search Funnels Analysis
                                                                          Google Confidential and Proprietary
Generic investment creates brand queries

    Branded Conversions preceded by Generic clicks grew at a
               rate that was   10x that of Brand-only


                                                           Brand conversions exposed to
                                                                  Generic Terms

                                                                     329% Growth




Sales

          Q3                          Q4

                                           Source: Google internal, Cross-Advertiser Search Funnels Analysis
                                                                          Google Confidential and Proprietary
This effect builds over time


                        2,000                                                                                           120
                        1,800
                                2009                                                         2010
                                                                                                                        100
                        1,600
 Indexed Query Volume




                        1,400




                                                                                                                               Category Spend
                                                                                                                        80
                        1,200
                        1,000                                                                                           60
                         800
                                                                                                                        40
                         600
                         400
                                                                                                                        20
                         200
                           0                                                                                            0




                                 Brand Queries: Branded Query Volume

                                 Generic Category Investment

                                                                       Source : large European retail client (real data / anonymous)
                                                                                                                                                11
                                                                                             Google Confidential and Proprietary
People research online and then purchase offline



                                                                                                Offline sales are
                                                        28%                                     digitally influenced




                                                        39%                                     Offline sales revenue
                                                                                                is digitally influenced




             Source : The Deloitte Multichannel Consumer Survey, Sept 2011 (UK) ; figures supplied for information only and are not endorsed by Google

                                                                                                          Google Confidential and Proprietary      12
A quick case study




                     Google Confidential and Proprietary
Key consumer journey metrics : multiple interactions, and time




                          74% of sales revenue involves multiple interactions
                          42% of sales take longer than 1 week to convert
Search from Last Click to First Click
                                        3 Laura Ashley campaigns illustrate
                                        the common finding that as we
 Search CPA % Shift                     attribute to earlier clicks Brand CPAs
                                        rise while Generic and related CPAS
                                        fall
Questions?




             Google Confidential and Proprietary
Agenda
   • Jonathan Beeston – Adobe – New trends in performance marketing

   • Andrew Booth – The Hut Group – 3rd party platforms

   • Tim Woollias – Google - Attribution

   • Raphaelle Tripet – Inmobi – Best practice Mobile Advertising

   • Gavin Sathianathan – Facebook – Timeline & open graph apps

   • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook

   • Bruce Daisley – Twitter – Twitter as a direct response channel

   • Scott Button – Unruly – Social video advertising

   • Collette Ballou – Ballou PR – Managing your PR agency

   • Jessica Butcher – Blippar – How to make advertising interactive
                                                                       1
The World’s Largest Independent
             Mobile Ad Network

  Best practice mobile advertising



                          Raphaelle Tripet
              Head of Strategic Sales EME
InMobi: Independent Leader in Mobile Advertising

  94 billion+ monthly ad impressions

  580 million monthly unique users

  Live in 165 countries Across 25,00 + Mobile Sites & Apps

  $216 Million Investment




    Global Footprint with
  Global Footprint Regional
     Regional Expertise
          Expertise




                                                              PAGE 2
We’re a Global Mobile Display Ad Network
•     18 Regional Offices
•     Tops Talents from Google, Nokia, Yahoo & Microsoft                •   4 years + of Mobile Expertise




                                                       Stockholm

                                               London
    San Francisco                                           Berlin                                 Seoul
                                               Paris
                    Chicago   New York                 Madrid
            LA                                                                               Tokyo
                                                                   Dubai     Mumbai

                                                                                 Bangalore

                                                            Nairobi
                                                                                      Singapore


                                                         Johannesburg
                                                                                                   Sydney




                                                                                                           PAGE 3
Media Consumption - Global

The average mobile web user
consumes 7 hours+ of media daily

Mobile devices represent
27% of this time


Mobile share of media
Is ahead of TV
And catching up with online



                                                                                                     PAGE 4

                   Source: InMobi & On Device Research, Mobile Media Consumption Research Feb 2012
Media Consumption - UK

The average UK mobile web user

Consumes 9 hours of media daily

Mobile represent 28% of this time.




Mobile has overtaken
Both TV and Online Media



                                                                                                     PAGE 5

                   Source: InMobi & On Device Research, Mobile Media Consumption Research Feb 2012
Media Usage Is Not Independent - Global


                                                              % of respondents who spend time on
                                          39%                       mobile while watching TV




   98 min/day                                                                     117 min/day
                        TV Mobile


                There is significant dual screen behavior

                                                                                                   PAGE 6

                     Source: Decision Fuel and InMobi research, sample n = 8,644 – Feb 2012
Media Usage Is Not Independent - UK

                                                                % who spend time on mobile
                                         71%                        while watching TV




  2.3 hr/day        TV
                     TV                        Mobile                            2.5 hr/day




               That Makes Mobile an always-on companion to TV watching

                                                                                              PAGE 7

                     Source: Decision Fuel and InMobi research, sample n = 8,644 – Feb 2012
Mobile is used Throughout The Day - Global




                                                                                                 PAGE 8

               Source: InMobi & On Device Research, Mobile Media Consumption Research Feb 2012
Mobile is used Throughout The Day -UK




                                                                                              PAGE 9

            Source: InMobi & On Device Research, Mobile Media Consumption Research Feb 2012
Yes, Users Are Already Shopping Away!

                                        PAGE 10
But What Are Users Buying? - Global
Which of the following activities have you spent money on via your mobile?


                                          Buying digital goods, including
                                          games, e-books, subscriptions,                                                     67%
                                                music, apps, etc.



                                        Buying physical goods, including
                                            electronics, clothes, etc                                              35%
  No, 47%        Yes, 53%

                                         Bill Payments, including peer-to-
                                                peer payments, etc.                                        25%


                                            Buying services, including
                                         purchasing movie tickets, travel,                                 25%
                                                      etc.

                                                                                                                         PAGE 11

                     Source: Decision Fuel, On Device Research and InMobi research; sample n = 11,040 – Feb 2012
And They Will Keep Buying More! - Global

 76% of consumers plan to conduct m- commerce in the next 12 months
 +23% increase from where we are today

        Current                                                                                       In 12 Months




                                                                                          No, 24%

  No, 47%           Yes, 53%                                                                                    Yes, 76%




                                                                                                                     PAGE 12

                  Source: Decision Fuel, On Device Research and InMobi research; sample n = 11,040 – Feb 2012
Tablets and Mobile Shopping – US/UK
Over 50% of tablet owners shop on it at least once a week – 12% every day!

 Frequency with Which US Tablet Owners Use Their                             Average Amount that UK Mobile Buyers Spent in
            Tablets to Shop, Nov 2011                                                  Q4 2011 on M-Commerce

                                                   Less than
                                                    monthly
                                                     10%                                               £100-
                                                                                                       £1,000
           2-3 times
                                                                                                        7%
           per month                                                                                              £1,000+
             24%                        Every day                                                                   11%
                                          12%
                                                                             >£10
                                                                             45%
                                            Once per
                                             month
          More than                          13%
          once per
           week                                                                                                   £10-£100
            21%             Once per                                                                                37%
                             week
                             20%



                                                                                                                             PAGE 13

                           Source: Zmags, "Meet the Connected Consumer" conducted by Equation Research, 16th Jan 2012
Mobile Advertising has Evolved




                                 PAGE 14
Rich Media Advertising Key Features




                                      PAGE 15
Dyson– Gamification of Experiences




                                     PAGE 16
Dyson– Gamification of Experiences




                                     PAGE 17
Dyson– Gamification of Experiences




                                     PAGE 18
Puma – Play Away




                   PAGE 19
Seiko – Personalise Your Watch




                                 PAGE 20
Seiko – Integrate Your Ad To Facebook




                                        PAGE 21
KIA – Bring The User Into The Experience




                                           PAGE 22
Ford B-Max – Tie Your Brand To An Event




                                          PAGE 23
Ford B-Max – Drive Leads




                           PAGE 24
Ford B-Max – Drive Leads




                           PAGE 25
Evian – Give Health Tips




                           PAGE 26
Levi’s –Customise and Buy




                            PAGE 27
Global Creative Awards & Recognition

              Sega Samurai Bloodshow
              2012 IAC Award
              Best Mobile App/Ad


                                       Samsung Galaxy
                                       MMA 2011
                                       Innovation Award



                                               Alice in Wonderland
                                               “Future of Mobile Advertising”
                                               Steve Jobs, Former CEO, Apple




       Titan “New Stay”
       2012 Gold Winner
         2012 Gold Winner
       Indian Digital Media Awards
     Indian Digital Media Awards
                                                                       PAGE 28
Agenda
   • Jonathan Beeston – Adobe – New trends in performance marketing

   • Andrew Booth – The Hut Group – 3rd party platforms

   • Tim Woollias – Google - Attribution

   • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing

   • Gavin Sathianathan – Facebook – Timeline & open graph apps

   • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook

   • Bruce Daisley – Twitter – Twitter as a direct response channel

   • Scott Button – Unruly – Social video advertising

   • Collette Ballou – Ballou PR – Managing your PR agency

   • Jessica Butcher – Blippar – How to make advertising interactive
                                                                       1
Timeline and Open
Graph apps
 Gavin Sathianathan
Timeline – your identity
online
Timeline apps: Apps bring
your timeline to life
Read
     Listen
      Watch

I + {Like} + {Object}
      Cook
      Run
      Want
How does this work
How does this work
Ticker        Timeline




Newsfeed
Guardian case study
        • 8M installs in 5 months, c. 40K signups up
          per day
        • More than 4M users in the last month; Over
          the same period, over 8M uniques came to
          the guardian.co.uk from Facebook
        • “The Facebook app has been phenomenal. Over
         half of the app's users are 24 and under –
         traditionally a very hard-to-reach
         demographic for news organisations. The
         Facebook development cost has already been
         recouped through ads”
                 “Last month, we Miller, seismic
                          Andrew felt a Guardian CEO
                 shift in our referral traffic. For
                 the first time in our history,
                 Facebook drove more traffic to
                 guardian.co.uk than Google for a
                 number of days, accounting for more
                 than 30% of our referrer traffic”

                 Tanya Cordrey, Guardian Director of
Video case studies

• Since integrating   • Number of MAU has    • Published actions
  the Open Graph,       grown from 250K to     on Facebook
  Dailymotion’s MAU     6.5M since Sept 2011   increased 600%
  has grown 300%
                      • Number of videos      • Referrals from
• Adding almost 2M      people view per day     Facebook to VEVO
  users per day         has increased by 3x     increased 130%

                                              • 60% of Facebook
                                                referral traffic
                                                now comes from
                                                Open Graph stories
Fab case study
How to get started?
Check out some Timeline Apps at
https://www.facebook.com/about/timeli
ne/apps
Thanks!
Agenda
   • Jonathan Beeston – Adobe – New trends in performance marketing

   • Andrew Booth – The Hut Group – 3rd party platforms

   • Tim Woollias – Google - Attribution

   • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing

   • Gavin Sathianathan – Facebook – Timeline & open graph apps

   • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook

   • Bruce Daisley – Twitter – Twitter as a direct response channel

   • Scott Button – Unruly – Social video advertising

   • Collette Ballou – Ballou PR – Managing your PR agency

   • Jessica Butcher – Blippar – How to make advertising interactive
                                                                       1
ROI-driven user acq
on Facebook
Market for
intent – but
demand
generation?
Age groups                    Gender
                      15-24
    16%      19%      25-34
                      35-44            49%   Men
 16%            16%   45-54    51%           Women
                      55-64
    17%   16%
                      65+
Age groups
                                 Massive
                              Gender
                      15-24
                                 waste trying
    16%      19%      25-34
                      35-44
                                 to reach Men
                                      49%
 16%            16%   45-54
                      55-64
                                 demo
                                51%        Women

    17%   16%
                      65+
Zero waste
in reaching
target demo
Zero waste
in reaching
target demo
900 million people
Average CPM
  +23% since
    Q1 2011
Customer Value
Attribution
Layering Demo
Data
Maturity Curves
Facebook advertising is awesome,
when done right
 Customer Value Attribution



  Layering Demo Data      Maturity Curves
                              Jan Miczaika, jan@wooga.com
Agenda
   • Jonathan Beeston – Adobe – New trends in performance marketing

   • Andrew Booth – The Hut Group – 3rd party platforms

   • Tim Woollias – Google - Attribution

   • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing

   • Gavin Sathianathan – Facebook – Timeline & open graph apps

   • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook

   • Bruce Daisley – Twitter – Twitter as a direct response channel

   • Scott Button – Unruly – Social video advertising

   • Collette Ballou – Ballou PR – Managing your PR agency

   • Jessica Butcher – Blippar – How to make advertising interactive
                                                                       1
Twitter brings you closer

Bruce Daisley | @brucedaisley
May 1st 2012
#Balderton



 #Balderton                     @brucedaisley
Instantly connect
             people everywhere
                Instantly connect
               people everywhere
                to what’s most
                 to what’s most
             meaningfulthem.
               meaningful to to them




#Balderton                @brucedaisley
By the numbers
450M+
Unique Visitors / Month

140M
Active Users




2006                              2012


 #Balderton               @brucedaisley
Billions of Tweets served

1,000,000,000
Then: 3 years, 2 months, 1 day

Now: 4 days

#Balderton                       @brucedaisley
Information


#Balderton            @brucedaisley
                              5
Not about tweeting
Everyone listens




    60%            100%
    Produce
                   Listen


#Balderton              @brucedaisley
Connect through interests

    my job   news   brands


      tech      comedy



#Balderton           @brucedaisley
shorter than URL

             more personal than
             phone number

             more memorable
             than both

#Balderton              @brucedaisley
Engagement matters
1-3% Twitter
 0.05% Standard Display



#Balderton         @brucedaisley
#Balderton   @brucedaisley
#FlyFwdGiveBack



“The conversations around these campaigns
resonated with our guests and led to one of

our most successful revenue generating
days ever.”

                                   Abby Lunardini
                    Vice President, Virgin America

#Balderton                           @brucedaisley
#nowplaying

#Balderton                 @brucedaisley
Mentions of Florence & The
                                                                                          Machine




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                                                                     16/02/2012 Midnight
                                                                                01:00:00
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         Airtime
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                                                                                                                                                    FLORENCE & THE MACHINE




                                                     / 21:50


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                                                                     2012-02-17 Midnight
    #Balderton : 2:20 / 5.30 / 10:30 / 14:45 / 17:30 @brucedaisley
3
                                                                 1
Twitter brings you
               Instantly connect
                    closer.
              people everywhere
               to what’s most
              meaningful to them.




#Balderton                 @brucedaisley
Agenda
   • Jonathan Beeston – Adobe – New trends in performance marketing

   • Andrew Booth – The Hut Group – 3rd party platforms

   • Tim Woollias – Google - Attribution

   • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing

   • Gavin Sathianathan – Facebook – Timeline & open graph apps

   • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook

   • Bruce Daisley – Twitter – Twitter as a direct response channel

   • Scott Button – Unruly – Social video advertising

   • Collette Ballou – Ballou PR – Managing your PR agency

   • Jessica Butcher – Blippar – How to make advertising interactive
                                                                       1
SOCIAL VIDEO
             ADVERTISING



MAY 2012   Balderton marketing tools event
WHO we are & What we do
                  Founded in 2006 with the vision of creating a scalable global
                  platform for social video advertising
                  Global footprint
                     • London hq
                     • Offices in New York, San Francisco, Chicago, Berlin, Paris, Stockholm,
                       Amsterdam, Sydney
                     • 130 staff
                  Massive scale
                     • 725MM unique users globally
                     • Leading technology platform – meme – delivering 300TB video content &
                       200+ campaigns per quarter
                     • Relationships spanning over 14,000 active media partners and 360 brands




                                   Our Mission: “to deliver the
                                     most awesome social video
                                      campaigns on the planet”
                                                                                                 2
How this works in practice

                                                          $$$
        Consumers                                          $$$                                      Brands
   •   725 million monthly
       unique users                                                                                 •   2,000+ campaigns since
                                                                                                        launch
   •   1.6 billion views with
                                  Media Partners                             Agencies               •   400 campaigns YTD
       341 million YTD                                  meme                                        •   360+ brand count
                                                        Media
                                                        Engagement &   •   220+ agency clients
         PC                 •   14,000 media partners   Measurement    •   76% of media agencies
                            •   80% of views are
                                ‘earned’ rather than
                                                        Engine             work with Unruly
                                                                           across multiple brands
         Mobile & Tablet        bought


         IP-Connected Devices
                                                         Content



                                                         Products


       We are the leading global platform for social video advertising
                                                                                                                                 3
Social video in context
Social video has a unique role within the media mix


   TV
                             Social
              VOD Pre-       video            Digital         Cinema           Mobile
                Roll                         Outdoor

 Broadcast     On demand                       Outdoor                        Campaign glue,
              ‘push’ video   Engagement       broadcast      High impact AV   reach users on
 platform        medium       platform          medium                           the move




    Mass
 awareness    Support TV         Drive        Reach people    Captive and      Integrate all
                             conversation     on the move       engaged          media and
  The core    Incremental       between       (generally a     audiences      sales channels
 medium for    coverage +      brand and     support media   Showcase for     (‘always on’
rapid brand      reach         customer         channel)       creative           device)
  building
                               Deliver on
                              social media
                                  KPIs
Social video goals



      awareness                            Attention
    Delivering reach against a target   Engage audience with a brand’s core
    audience                            message for sustained period of time
    #Views #Posts #Shares               #Interactions #Dwell time




                                              action
     advocacy                            Drive audience to purchase or transact
    Build relevant brand champions       #Clicks #Polls/Surveys completed etc
    #Likes #Tweets #Comments
T-mobile
The wedding                                                                                                                                          Planning
                                                T-Mobile The Wedding Creative
                                                                                                                                          Build audience and site profiles
                                                                                                                                                 Proprietary dataset
Unruly Player                                                                                                                                  Unique video database

                                                                                                                                                   Production
                                                                                                                                                 Video transcoding
                                                                                                                                                Interactive overlays
                                                                                                                                                  VAST compliant

                                                                                                                                                   Distribution
                                                                                                                                              14,000 media partners
                                                                                                                                               Google AdX certified
                                                                                                                                               Facebook whitelisted

                                                                                                                                                    Analytics
                                                                                                                                           Automated real-time tracking
                                                                                                                                            Social analytics dashboard
                                                                                                                                             Ad verification software




                BACKGROUND                              CHALLENGE                               STRATEGY                                       RESULTS
   •   To coincide with the Royal wedding   •    Drive ACTION and ADVOCACY         •   Initial teaser stage helped to drive      •   #1 trending video on YouTube and Viral Video
       T-Mobile staged a wedding entrance                                              buzz, interest and conversation               Chart
                                            •    Deliver 235,000 views in 9 days
       to top them all and we helped to                                            •   Highly influential bloggers sent to the   •   57K on top of the guaranteed views, in total
                                            •    Drive Sharing and Conversation
       make sure everyone was talking                                                  event producing excellent editorial           over delivering by 24%
       about it                                                                        integrations                              •   3.42% click through drove further organic
                                                                                   •   2.5K sites invited to run the video           share and plays
                                                                                                                                 •   1.51% Share Rate
                                                                                                                                 •   6th Most shared ad ever on the planet with
                                                                                                                                     1.4m shares and 22.8M views on YouTube
                                                                                                                                 •   ACTION and ADVOCACY = DELIVERED
vodafone
VOICES ACTIVATION                                                                                                                                       Planning
                                                                                                                                             Build audience and site profiles
                                                                                                                                                    Proprietary dataset
                                                                                                                                                  Unique video database

                                                                                                                                                      Production
Unruly Player                                                                                                                                       Video transcoding
                                                                                                                                                   Interactive overlays
                                                                                                                                                     VAST compliant

                                                                                                                                                      Distribution
                                                                                                                                                 14,000 media partners
                                                                                                                                                  Google AdX certified
                                                                                                                                                  Facebook whitelisted

                                                                                                                                                       Analytics
                                                                                                                                             Automated real-time tracking
                                                                                                                                              Social analytics dashboard
                                                                                                                                               Ad verification software




          BACKGROUND                                  CHALLENGE                                     STRATEGY                                      RESULTS
 •   From August to November 2011,          •   Drive AWARENESS and ACTION            •   The video was distributed to targeted    •   1,958,113 plays were delivered, representing
     Vodafone released a series of videos       Deliver 1,711,230 video views             blogs and sites across UK,DE, NL, IE,        14% over delivery
     promoting their partnership with           across pre-selected markets               NZ and ZA                                •   1.3 million Twitter exposures were achieved,
     McLaren Mercedes                       •   Secure 15 editorial placements, and   •   International outreach enabled us to         including a RT by @jensonbutton himself
 •   There were 8 videos in total, each         50,000 Twitter exposures                  identify niche blogs within the target   •   93 total site placements were secured, of
     featuring Jenson Button and            •   Encourage viewers to click through        territories, and secure editorial            which 18 were editorial integrations
     corresponding to a Grand Prix in a         to the Vodafone Facebook page             placements                               •   A high click through rate of 2.26% was
     different country                                                                                                                 delivered across the campaign
RANGE ROVER
BEING HENRY                                                                                                                               Planning
                                                                                                                               Build audience and site profiles
                                                                                                                                      Proprietary dataset
                                                                                                                                    Unique video database

                                                                                                                                        Production
                                                                                                                                      Video transcoding
                                                                                                                                     Interactive overlays
                                                                                                                                       VAST compliant

                                                                                                                                        Distribution
                                                                                                                                   14,000 media partners
                                                                                                                                    Google AdX certified
                                                                                                                                    Facebook whitelisted

                                                                                                                                         Analytics
                                                                                                                                Automated real-time tracking
                                                                                                                                 Social analytics dashboard
                                                                                                                                  Ad verification software



         BACKGROUND                              CHALLENGE                               STRATEGY                                   RESULTS
 •   Throughout May, Range Rover        •   Deliver 1,363,637 views of the   •   The video was distributed to          •   1,439,799 views of the video were
     were running a competition to          video                                targeted blogs and sites across all       delivered
     celebrate the release of the       •   Drive submissions of the data        territories                           •   42,858 data forms were submitted
     Evoque                                 form                             •   Analysis of key metrics allowed           through the Unruly player
 •   The campaign aimed to drive        •   Encourage viewers to watch the       for optimisation of data              •   935,294 people – 65% of all viewers –
     data form submissions and clicks       video through to completion          submission, video completion and          watched the video in its entirety
     through to country-specific        •   Deliver clicks through to the        clicks through to the country         •   CTR above the Unruly average at 6.45%
     Evoque sites                           Evoque site for each country         specific Evoque site                      (average 1.97%), with more than 90k
                                                                                                                           people clicking through to local-
                                                                                                                           language Evoque sites
VOLVO
OCEAN RACE
                                                                                                                                                            Planning
                                                                                                                                                 Build audience and site profiles
                                                                                                                                                        Proprietary dataset
                                                                                                                                                      Unique video database

                                                                                                                                                          Production
                                                                                                                                                        Video transcoding
                                                                                                                                                       Interactive overlays
                                                                                                                                                         VAST compliant

                                                                                                                                                          Distribution
                                                                                                                                                     14,000 media partners
                                                                                                                                                      Google AdX certified
                                                                                                                                                      Facebook whitelisted

                                                                                                                                                           Analytics
                                                                                                                                                  Automated real-time tracking
                                                                                                                                                   Social analytics dashboard
                                                                                                                                                    Ad verification software




         BACKGROUND                                     CHALLENGE                                    STRATEGY                                        RESULTS
•   From February till March 2012 we ran     •   Drive AWARENESS, ATTENTION and         •   Multi-lingual digital natives worked       •    861.813 secured views (3% over delivery on
    a campaign for Volvo which was               ADVOCACY.                                  with a number of our international             contracted amount)
    aimed at delivering multi- territory     •   Reach a broader target audience            publisher partners such as Brandish,
    awareness of the Ocean Race event, a         than specifically a motors-loving          Farevela and Fou de Golf to secure the
    nine months sailing challenge all over       demographic.                               target environments                        •   14,000 social media exposures via Twitter
    the world, and highlighting Volvo’s      •   Delivering video content consumers     •   Deploy one of Unruly’s newest
    sponsorship of the same event.               to a bespoke Volvo Ocean race              products, the Buzz Box, to overlay the     •   35 editorials were secured across 54 hyper-
•   The race is undeniably the world’s           webpage containing a wider                 content within the video player and pull       targeted placements
    premier global race and one of the           selection of videos & providing the        in live tweets containing the twitter
    most demanding team sporting                 same audience the opportunity to           #volvoocanrace                             •   AWARENESS, ATTENTION AND ADVOCACY
    events in the world.                         read and tweet live updates on the                                                        DELIVERED
                                                 race in real time via a live twitter
                                                 feed
ea
BATTLEFIELD 3                                                                                                                                        Planning
                                                                                                                                          Build audience and site profiles
                                                                                                                                                 Proprietary dataset
                                                                                                                                               Unique video database
                                           Expanded ECLIPSE Unit
                                                                                                                                                   Production
                                                                                                                                                 Video transcoding
Unexpanded ECLIPSE Unit                                                                                                                         Interactive overlays
                                                                                                                                                  VAST compliant

                                                                                                                                                   Distribution
                                                                                                                                              14,000 media partners
                                                                                                                                               Google AdX certified
                                                                                                                                               Facebook whitelisted

                                                                                                                                                    Analytics
                                                                                                                                           Automated real-time tracking
                                                                                                                                            Social analytics dashboard
                                                                                                                                             Ad verification software




         BACKGROUND                                   CHALLENGE                                 STRATEGY                                       RESULTS
•   In June, 2011 we aimed to drive pre-    •   Drive ADVOCACY AND ACTION           •   Dynamic call to action animations on     •  15 highly targeted placements secured on
    orders and buzz around the new                                                      each video button to encourage users        gaming environments within one week
                                            •   Create a multi-video ECLIPSE
    Battlefield 3                                                                       to explore the unit and increase their   •  18,896 UK ECLIPSE engagements delivered,
                                                delivering exciting new footage
                                                                                        time with unit                             over delivering by 19%
                                                from the game for users to engage
                                                                                    •   Incorporate prominent “Pre-Order”        •  19.5% CTR linking users to the pre-order page
                                                with
                                                                                        button to drive CTR                      •  4 minutes Average dwell time
                                            •   Secure placements targeting the
                                                                                    •   Undertake bespoke outreach to fans of        ADVOCACY AND ACTION= DELIVERED
                                                gaming community                                                                 •
                                                                                        the Battlefield series
                                                                                    •   Target influential gaming environments
                                                                                        to increase reach and frequency
Thank you

            11
Agenda
   • Jonathan Beeston – Adobe – New trends in performance marketing

   • Andrew Booth – The Hut Group – 3rd party platforms

   • Tim Woollias – Google - Attribution

   • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing

   • Gavin Sathianathan – Facebook – Timeline & open graph apps

   • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook

   • Bruce Daisley – Twitter – Twitter as a direct response channel

   • Scott Button – Unruly – Social video advertising

   • Collette Ballou – Ballou PR – Managing your PR agency

   • Jessica Butcher – Blippar – How to make advertising interactive
                                                                       1
Managing Your PR Agency
Let’s talk about our worst PR agency
               stories

              I’ll start
Know your enemy
Agency dynamics
PR agencies sell time and they must optimise
the price for that time as there's not a lot of
productising in PR.
Good agencies in are frequently at capacity
and can pick and chose their clients
Client and staff turnover are huge issues –
agencies need to minimize both
Margins are limited
Over-servicing destroys those margins
Agencies want good clients. That’s what
         makes the difference.
A few things about PR
PR does not replace sales – it works in
tandem with it

PR takes time – up to eight/nine months
depending on whether or not you already
have traction and your industry



© Copyright. Ballou PR. All rights reserved
It takes time to bring a client on board, understand what
they do, and start the machine. So a prospect who insists
that they need coverage right now, has other unrealistic
expectations, a small budget, not understanding that it
takes time, and (worst of all) trying to negotiate prices to
as low as possible is automatically identified as a bad
prospect and passed on. Now matter how awesome their
company is.



© Copyright. Ballou PR. All rights reserved
How to make this all work for you
Know where you fit in – what you have that will
             give you leverage
The way agencies rate prospects – know what
you’ve got to leverage:
• Nice people to work with
• Marquis client
• Understand PR
• Interesting challenge
• Pay market rate – or a premium
• Pay on time


© Copyright. Ballou PR. All rights reserved
Tips on being an irresistible prospect:

• Know your budget and tell the agency what it is up-
  front — they can work with small if you're not in a
  rush
• Listen to the agency if they tell you the budget is not
  enough. Sometimes we get creative – we bundle the
  3K/month you have for the rest of the year into an
  amazing project that gets you tons of coverage
• Approach the agency 2-3 months before you need to
  start PR
• Prepare an agency brief and take the time to talk to
  the agency.
© Copyright. Ballou PR. All rights reserved
Tips in being an a great client – who will inspire the agency to
go above and beyond:
    • Start off on the right foot – draft a brief
    • Make sure the agency is in the loop, especially on
       confidential matters
    • There is always news: let your PR people tell you what is
       news in your company, that’s their job
    • Be a loveable client: we give freebies to clients who treat
       us well/appreciate us
    • Regular communications with your agency is crucial. I
       like to be in management and even BoD meetings, and
       team likes to imbed at least 1x/month
    • Dedicate spokesperson’s time to effort


© Copyright. Ballou PR. All rights reserved
Ballou PR Current Clients: UK
Ballou PR Current Clients: France
@balloupr
                                 http://www.linkedin.com/in/coletteballou
                           Sign up for our newsletter: http://www.balloupr.com/
                 More about us on Prezi: http://prezi.com/qa40-8nmlcxr/global-ballou-creds/




© Copyright. Ballou PR. All rights reserved
Agenda
   • Jonathan Beeston – Adobe – New trends in performance marketing

   • Andrew Booth – The Hut Group – 3rd party platforms

   • Tim Woollias – Google - Attribution

   • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing

   • Gavin Sathianathan – Facebook – Timeline & open graph apps

   • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook

   • Bruce Daisley – Twitter – Twitter as a direct response channel

   • Scott Button – Unruly – Social video advertising

   • Collette Ballou – Ballou PR – Managing your PR agency

   • Jessica Butcher – Blippar – How to make advertising interactive
                                                                       1
April 2012




  Blipp [blipp] v. & n. blipp-ed, blipp-ing:�the action of instantaneously
converting anything in the real world into an interactive wow experience.
What is blippar?
Blippar™ is the first image-recognition platform for smart devices targeted specifically
at media and brand to consumer interaction.




           blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
Why choose
blippar?
We have the fastest, stickiest image
recognition in the world today
One free, global iOS/Android app
One simple, clear call-to-action to ‘blipp’
Instant ‘wow’ engagement and interactivity. No codes or markers
Our large user base is growing daily
World experts on this new ‘medium’
We have the most diverse applications of the tech to date




        blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
Powerful analytics
Each blipp campaign can be assessed using our extensive analytics suite which maps every
single ‘blipp’ in real time. Clients can track individual users and their ‘in blipp’ interactions.
Please contact us to discuss the extensive tracking capabilities of our tech.
                      BRANDS




                                        =


            blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
What can blippar do?
Any real-world creative e.g. press ad or page, logo, billboard, POS, package or signage can
be used as a ‘marker’ or instant trigger (no codes, watermarks or tags) to enable any
smart-phone action.


  ACTIONS                                       EXAMPLES
  Direct Response/ Conversion                   Ring phone number now
                                                Add to calendar
                                                Buy now: instant m-commerce
                                                App download
                                                M-couponing/vouchering

  Instantaneous Content Delivery                Augmented reality overlay – 2D or 3D hovering ‘on’ or ‘around’ marker
                                                Video – ‘tracked’ to marker or full screen play
                                                Dynamic content – GPS enabled nearest ‘x’, API/ XML-feed e.g. travel or weather info
                                                Instant download e.g. music track, book excerpt, recipe file, product manual

  Web linking                                   Campaign site, Facebook, YouTube

  Interactivity                                 Touch screen game on device, or ‘off’ marker
                                                Real time polling and voting
                                                Competitions (every xth, random daily)

  PR initiatives                                Treasure hunts and ‘reveals’, unlocking daily secret content, time machine,
                                                teleporter etc.



             …and you tell us! The range of options available via blippar is growing weekly.


                  blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
We’ve already worked with...
...some fantastic brands and would love to work with you.




           blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
Instructions
Download blippar from iOS App Store or Android Market (selected handsets only). Ensure you
have the latest version if you’ve already downloaded it. Simply hold your phone over each
marker in ‘blipp’ mode, filling the camera screen with the image.

Enjoy, share and give us your feedback!




PLEASE NOTE: BLIPPS CAN ‘EXPIRE’ SO IF YOU EXPERIENCE ANY PROBLEMS WITH THE MARKERS
IN THIS PACK – CONTACT US FOR LATEST ‘LIVE’ PACK.




           blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
CLIENT: Tesco PACKAGE: BlippStart
CLIENT: Universal Studios PACKAGE: BlippStart
CLIENT: IPC PACKAGE: BlippStart
new




      CLIENT: Tesco F&F PACKAGE: BlippSmart
CLIENT: Crown Talent PACKAGE: BlippSmart
new




      CLIENT: Tesco KX PACKAGE: BlippSmart
new




      CLIENT: Taylormade PACKAGE: BlippSmart
CLIENT: The Wanted PACKAGE: BlippSmart
CLIENT: Transport for London PACKAGE: BlippSmart
CLIENT: Clinique PACKAGE: BlippSmart
CLIENT: Waitrose PACKAGE: BlippSmart
CLIENT: Future Publishing PACKAGE: BlippSmart
CLIENT: Domino’s PACKAGE: BlippSmart
CLIENT: NESTLÉ PACKAGE: BlippSmart
CLIENT: Virgin Media PACKAGE: BlippSuper
CLIENT: EMI PACKAGE: BlippSuper
CLIENT: XBOX 360 PACKAGE: BlippSuper
CLIENT: Omega PACKAGE: BlippSuper
CLIENT: Heinz PACKAGE: BlippSuper
CLIENT: Cadbury PACKAGE: BlippSuper
new




      CLIENT: Sony PACKAGE: BlippSuper
CLIENT: Wrigley’s 5 Gum PACKAGE: BlippSuper/Bespoke
Blippar packages
We offer three blipp packages. Options per ad campaign/product.




  1            BLIPPSTART                           2           BLIPPSMART                        3            BLIPPSUPER
 Standard overlay with up to 3 links              + Updating and dynamic content                  + Custom made blipp
    Any graphic ‘scene’ positioned and                Simple animation (translation/rotation/       Custom-made overlay
    augmented over the marker with up to              scaling of fixed graphics) and/or 3D on
    three web link links incorporated                 overlay                                       Animation & 3D modelling

    Client can provide jpg/ png assets as             One dynamic/server-based link – includes      In-app video play – tracked ‘on’ marker or
    preferred to ‘link’ or select from template       GPS-enabled ‘nearest x’, API/XML feed         full-screen (<30sec synced, additional
    buttons – customised to colour (Can link          results e.g. travel or weather info and       content buffers in)
    to: website, youtube, facebook, twitter..         manually programmed updating content
    wherever!)                                                                                      Plus more – new options being added to
                                                      Real-time polling                             platform every week
    Simple 3D graphic (where provided with
    a low polygon count)                              Simple competitions (randomised daily/        Custom made blipps are quoted on
                                                      weekly or every Xth blipp)                    an individual basis based on complexity
    Option to ‘save to my blipps’ for later &
    simple take away (e.g. static recipe card/
    coupon - where generic)

    Options to take picture and one-tap share
    to facebook, email or twitter




   We are always creating bespoke blipps too so contact us to talk through your requirements.


                blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
Get blipping in 4 easy steps...
Creating a blipp has to start with a good idea that will engage/reward the user!




  1. Decide what creative (x) you want to convert into what (y)


  2. Pick a blippar package: Start, Smart or Super


  3. Create a customer-made CTA (call to action) to incorporate into your creative.
       Ensure placement is specific and compelling
       What do they blipp: Whole advert? Logo? Picture? Front of product?
       Why should they blipp: What value, content or experience?


  4. Provide blippar with a brief (email us for a briefing form) and all the (x) + (y) assets


We're happy to work with creative agencies directly and can also provide sector expertise
and thought leadership on a consultative basis. So let blippar advise you on best practice.




           blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
Download the free blippar app. See
                                                the latest blipps at http://blipp.it
                                                or visit blippar.com




Contact us
Blippar, 4th floor, The Place, 175 High Holborn, London, WC1V 7AA United Kingdom
info@blippar.com

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Marketing Event Agenda

  • 3. Agenda • Jonathan Beeston – Efft Frontier – New trends in performance marketing • Andrew Booth – The Hut Group – 3rd party platforms • Tim Woollias – Google – Attribution • Raphaelle Tripet – Inmobi – Best practice mobile advertising • Gavin Sathianathan – Facebook – Timeline & open graph apps • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook • Bruce Daisley – Twitter – Twitter as a direct response channel • Scott Button – Unruly – Social video advertising • Collette Ballou – Ballou PR – Managing your PR agency • Jessica Butcher – Blippar – How to make advertising interactive 3
  • 4. New trends in performance marketing Jonathan Beeston, Director, New Product Innovation © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 5. © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 2
  • 6. Any market with over-supply of inventory is best monetised by auctions. © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 3
  • 7. Where Search has led, Social and Display are following. © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 4
  • 8. Three Ways to Buy Display Premium Why? Strong content delivering big reach or niche audience Why not? Expensive Examples: Yahoo, Microsoft, AOL, NY Times, Facebook Primary Pricing: CPM Technology: Ad Serving, Analytics © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 5
  • 9. Three Ways to Buy Display Network Why? Reach through inventory aggregation, unique targeting Why not? Limited control. Opaque pricing. Audience leakage Examples: Specific Media, AOL, Google Display Network Primary Pricing: CPM, CPC, CPA Technology: Ad Serving, Analytics, SEM Platform © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 6
  • 10. Three Ways to Buy Display Exchange Why? Reach with frequency control. Unbundled data access Why not? Resource intensive Examples: Google AdX, Admeld, Right Media, OpenX, Rubicon, AppNexus Primary Pricing: CPM, Auction Technology: Demand Side Platform, Data Management Platform, Analytics © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 7
  • 11. ready, the display toolset is If you are unbundled. © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 8
  • 12. A quick case study: Team Detroit © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 9
  • 13. In 1 quarter reached 120 million unique cookies ‘auto intenders’ In that quarter only roughly 2.5 million new cars were sold © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 10
  • 14. How we define Auto-intenders in 2012 Third party data being used to identify in market audiences based on their actions across the web Requesting a quote from a Polk-Modeled Search dealer, searching for a car Buyers Retargeting by make/model/type and requesting dealer locations © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 11
  • 15. New Approach Results in Campaign & Operational Efficiencies February 2011 February 2012 Planned Number of Number Planned Number of Number media: campaigns of line media: campaigns of line Display items Display items and Video 49 1,650 3.5X 54 396 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 12
  • 16. Key Takeaways 1 Leverage networks for what they do uniquely well Own your site data (retargeting) 2 3 Constantly test and learn from audience targeting © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. GM CONFIDENTIAL 13
  • 17. © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 14
  • 18. summit-emea.adobe.com London, May 15 & 16 15 EMEAevents@adobe.com © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 19. Agenda • Jonathan Beeston – Adobe – New trends in performance marketing • Andrew Booth – The Hut Group – 3rd party platforms • Tim Woollias – Google - Attribution • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing • Gavin Sathianathan – Facebook – Timeline & open graph apps • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook • Bruce Daisley – Twitter – Twitter as a direct response channel • Scott Button – Unruly – Social video advertising • Collette Ballou – Ballou PR – Managing your PR agency • Jessica Butcher – Blippar – How to make advertising interactive 1
  • 20. Attribution: The State of Play 01.05.12 Tim Woollias – Industry Head, Retail Google Confidential and Proprietary 1
  • 21. Insights from research Google Confidential and Proprietary 2
  • 22. Marketing attribution study Two stage study – 607 agency and client-side responses – 22 in-depth interviews with attribution professionals Focus – Benefits of attribution – Approaches and technologies used – Keys to success
  • 23. Attribution modeling is still in early stages, but showing strong promise 83% practice attribution for less than 2 years 28% began in the last 6 months 72% agree that attribution enables better budget allocation Source: Econsultancy/Google Analytics whitepaper -- Marketing Attribution: Valuing the Customer Journey
  • 24. Marketers have a variety of goals for attribution High Priority Medium Priority Low Priority Justifying digital spending 62% 28% 10% Create most effective media mix 57% 36% 7% Understanding funnel & sales cycle length 47% 42% 11% Correctly determining affiliate payments 36% 39% 25% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Source: Econsultancy/Google Analytics whitepaper -- Marketing Attribution: Valuing the Customer Journey Number of respondents: 179
  • 25. Last click is still the most common method Agencies Clients Last click 54% 54% Customized by channel 41% 25% First click 41% 24% Unique methodology 35% 20% Unsure of method 13% 16% Linear 29% 10% Time decay 19% 9% Other 5% 7% 0% 10% 20% 30% 40% 50% 60% Source: Econsultancy/Google Analytics whitepaper -- Marketing Attribution: Valuing the Customer Journey Number of respondents: 401
  • 26. No technology standard exists today 9% Agencies 17% 35% Excel/spreadsheets 32% Externally built attribution technology 30% Clients Custom built, 24% in-house technology Outsourced 25% 21% Source: Econsultancy/Google Analytics whitepaper -- Marketing Attribution: Valuing the Customer Journey Number of respondents: 347
  • 27. Insights from experiments Google Confidential and Proprietary 8
  • 28. The true value of generics is often hidden Looking at advertisers with significant investment increase in generics Last Click Generic Term Conversions 167% growth Where did this growth in branded conversions come from? Last Click Brand Conversions 62% growth Sales Q3 Q4 Source: Google internal, Cross-Advertiser Search Funnels Analysis Google Confidential and Proprietary
  • 29. Generic investment creates brand queries Branded Conversions preceded by Generic clicks grew at a rate that was 10x that of Brand-only Brand conversions exposed to Generic Terms 329% Growth Sales Q3 Q4 Source: Google internal, Cross-Advertiser Search Funnels Analysis Google Confidential and Proprietary
  • 30. This effect builds over time 2,000 120 1,800 2009 2010 100 1,600 Indexed Query Volume 1,400 Category Spend 80 1,200 1,000 60 800 40 600 400 20 200 0 0 Brand Queries: Branded Query Volume Generic Category Investment Source : large European retail client (real data / anonymous) 11 Google Confidential and Proprietary
  • 31. People research online and then purchase offline Offline sales are 28% digitally influenced 39% Offline sales revenue is digitally influenced Source : The Deloitte Multichannel Consumer Survey, Sept 2011 (UK) ; figures supplied for information only and are not endorsed by Google Google Confidential and Proprietary 12
  • 32. A quick case study Google Confidential and Proprietary
  • 33. Key consumer journey metrics : multiple interactions, and time 74% of sales revenue involves multiple interactions 42% of sales take longer than 1 week to convert
  • 34. Search from Last Click to First Click 3 Laura Ashley campaigns illustrate the common finding that as we Search CPA % Shift attribute to earlier clicks Brand CPAs rise while Generic and related CPAS fall
  • 35. Questions? Google Confidential and Proprietary
  • 36. Agenda • Jonathan Beeston – Adobe – New trends in performance marketing • Andrew Booth – The Hut Group – 3rd party platforms • Tim Woollias – Google - Attribution • Raphaelle Tripet – Inmobi – Best practice Mobile Advertising • Gavin Sathianathan – Facebook – Timeline & open graph apps • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook • Bruce Daisley – Twitter – Twitter as a direct response channel • Scott Button – Unruly – Social video advertising • Collette Ballou – Ballou PR – Managing your PR agency • Jessica Butcher – Blippar – How to make advertising interactive 1
  • 37. The World’s Largest Independent Mobile Ad Network Best practice mobile advertising Raphaelle Tripet Head of Strategic Sales EME
  • 38. InMobi: Independent Leader in Mobile Advertising  94 billion+ monthly ad impressions  580 million monthly unique users  Live in 165 countries Across 25,00 + Mobile Sites & Apps  $216 Million Investment Global Footprint with Global Footprint Regional Regional Expertise Expertise PAGE 2
  • 39. We’re a Global Mobile Display Ad Network • 18 Regional Offices • Tops Talents from Google, Nokia, Yahoo & Microsoft • 4 years + of Mobile Expertise Stockholm London San Francisco Berlin Seoul Paris Chicago New York Madrid LA Tokyo Dubai Mumbai Bangalore Nairobi Singapore Johannesburg Sydney PAGE 3
  • 40. Media Consumption - Global The average mobile web user consumes 7 hours+ of media daily Mobile devices represent 27% of this time Mobile share of media Is ahead of TV And catching up with online PAGE 4 Source: InMobi & On Device Research, Mobile Media Consumption Research Feb 2012
  • 41. Media Consumption - UK The average UK mobile web user Consumes 9 hours of media daily Mobile represent 28% of this time. Mobile has overtaken Both TV and Online Media PAGE 5 Source: InMobi & On Device Research, Mobile Media Consumption Research Feb 2012
  • 42. Media Usage Is Not Independent - Global % of respondents who spend time on 39% mobile while watching TV 98 min/day 117 min/day TV Mobile There is significant dual screen behavior PAGE 6 Source: Decision Fuel and InMobi research, sample n = 8,644 – Feb 2012
  • 43. Media Usage Is Not Independent - UK % who spend time on mobile 71% while watching TV 2.3 hr/day TV TV Mobile 2.5 hr/day That Makes Mobile an always-on companion to TV watching PAGE 7 Source: Decision Fuel and InMobi research, sample n = 8,644 – Feb 2012
  • 44. Mobile is used Throughout The Day - Global PAGE 8 Source: InMobi & On Device Research, Mobile Media Consumption Research Feb 2012
  • 45. Mobile is used Throughout The Day -UK PAGE 9 Source: InMobi & On Device Research, Mobile Media Consumption Research Feb 2012
  • 46. Yes, Users Are Already Shopping Away! PAGE 10
  • 47. But What Are Users Buying? - Global Which of the following activities have you spent money on via your mobile? Buying digital goods, including games, e-books, subscriptions, 67% music, apps, etc. Buying physical goods, including electronics, clothes, etc 35% No, 47% Yes, 53% Bill Payments, including peer-to- peer payments, etc. 25% Buying services, including purchasing movie tickets, travel, 25% etc. PAGE 11 Source: Decision Fuel, On Device Research and InMobi research; sample n = 11,040 – Feb 2012
  • 48. And They Will Keep Buying More! - Global 76% of consumers plan to conduct m- commerce in the next 12 months +23% increase from where we are today Current In 12 Months No, 24% No, 47% Yes, 53% Yes, 76% PAGE 12 Source: Decision Fuel, On Device Research and InMobi research; sample n = 11,040 – Feb 2012
  • 49. Tablets and Mobile Shopping – US/UK Over 50% of tablet owners shop on it at least once a week – 12% every day! Frequency with Which US Tablet Owners Use Their Average Amount that UK Mobile Buyers Spent in Tablets to Shop, Nov 2011 Q4 2011 on M-Commerce Less than monthly 10% £100- £1,000 2-3 times 7% per month £1,000+ 24% Every day 11% 12% >£10 45% Once per month More than 13% once per week £10-£100 21% Once per 37% week 20% PAGE 13 Source: Zmags, "Meet the Connected Consumer" conducted by Equation Research, 16th Jan 2012
  • 50. Mobile Advertising has Evolved PAGE 14
  • 51. Rich Media Advertising Key Features PAGE 15
  • 52. Dyson– Gamification of Experiences PAGE 16
  • 53. Dyson– Gamification of Experiences PAGE 17
  • 54. Dyson– Gamification of Experiences PAGE 18
  • 55. Puma – Play Away PAGE 19
  • 56. Seiko – Personalise Your Watch PAGE 20
  • 57. Seiko – Integrate Your Ad To Facebook PAGE 21
  • 58. KIA – Bring The User Into The Experience PAGE 22
  • 59. Ford B-Max – Tie Your Brand To An Event PAGE 23
  • 60. Ford B-Max – Drive Leads PAGE 24
  • 61. Ford B-Max – Drive Leads PAGE 25
  • 62. Evian – Give Health Tips PAGE 26
  • 64. Global Creative Awards & Recognition Sega Samurai Bloodshow 2012 IAC Award Best Mobile App/Ad Samsung Galaxy MMA 2011 Innovation Award Alice in Wonderland “Future of Mobile Advertising” Steve Jobs, Former CEO, Apple Titan “New Stay” 2012 Gold Winner 2012 Gold Winner Indian Digital Media Awards Indian Digital Media Awards PAGE 28
  • 65. Agenda • Jonathan Beeston – Adobe – New trends in performance marketing • Andrew Booth – The Hut Group – 3rd party platforms • Tim Woollias – Google - Attribution • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing • Gavin Sathianathan – Facebook – Timeline & open graph apps • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook • Bruce Daisley – Twitter – Twitter as a direct response channel • Scott Button – Unruly – Social video advertising • Collette Ballou – Ballou PR – Managing your PR agency • Jessica Butcher – Blippar – How to make advertising interactive 1
  • 66. Timeline and Open Graph apps Gavin Sathianathan
  • 67. Timeline – your identity online
  • 68. Timeline apps: Apps bring your timeline to life
  • 69. Read Listen Watch I + {Like} + {Object} Cook Run Want
  • 71. How does this work Ticker Timeline Newsfeed
  • 72. Guardian case study • 8M installs in 5 months, c. 40K signups up per day • More than 4M users in the last month; Over the same period, over 8M uniques came to the guardian.co.uk from Facebook • “The Facebook app has been phenomenal. Over half of the app's users are 24 and under – traditionally a very hard-to-reach demographic for news organisations. The Facebook development cost has already been recouped through ads” “Last month, we Miller, seismic Andrew felt a Guardian CEO shift in our referral traffic. For the first time in our history, Facebook drove more traffic to guardian.co.uk than Google for a number of days, accounting for more than 30% of our referrer traffic” Tanya Cordrey, Guardian Director of
  • 73. Video case studies • Since integrating • Number of MAU has • Published actions the Open Graph, grown from 250K to on Facebook Dailymotion’s MAU 6.5M since Sept 2011 increased 600% has grown 300% • Number of videos • Referrals from • Adding almost 2M people view per day Facebook to VEVO users per day has increased by 3x increased 130% • 60% of Facebook referral traffic now comes from Open Graph stories
  • 74.
  • 76. How to get started? Check out some Timeline Apps at https://www.facebook.com/about/timeli ne/apps
  • 78. Agenda • Jonathan Beeston – Adobe – New trends in performance marketing • Andrew Booth – The Hut Group – 3rd party platforms • Tim Woollias – Google - Attribution • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing • Gavin Sathianathan – Facebook – Timeline & open graph apps • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook • Bruce Daisley – Twitter – Twitter as a direct response channel • Scott Button – Unruly – Social video advertising • Collette Ballou – Ballou PR – Managing your PR agency • Jessica Butcher – Blippar – How to make advertising interactive 1
  • 80.
  • 81. Market for intent – but demand generation?
  • 82. Age groups Gender 15-24 16% 19% 25-34 35-44 49% Men 16% 16% 45-54 51% Women 55-64 17% 16% 65+
  • 83. Age groups Massive Gender 15-24 waste trying 16% 19% 25-34 35-44 to reach Men 49% 16% 16% 45-54 55-64 demo 51% Women 17% 16% 65+
  • 87. Average CPM +23% since Q1 2011
  • 91. Facebook advertising is awesome, when done right Customer Value Attribution Layering Demo Data Maturity Curves Jan Miczaika, jan@wooga.com
  • 92. Agenda • Jonathan Beeston – Adobe – New trends in performance marketing • Andrew Booth – The Hut Group – 3rd party platforms • Tim Woollias – Google - Attribution • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing • Gavin Sathianathan – Facebook – Timeline & open graph apps • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook • Bruce Daisley – Twitter – Twitter as a direct response channel • Scott Button – Unruly – Social video advertising • Collette Ballou – Ballou PR – Managing your PR agency • Jessica Butcher – Blippar – How to make advertising interactive 1
  • 93. Twitter brings you closer Bruce Daisley | @brucedaisley May 1st 2012 #Balderton #Balderton @brucedaisley
  • 94. Instantly connect people everywhere Instantly connect people everywhere to what’s most to what’s most meaningfulthem. meaningful to to them #Balderton @brucedaisley
  • 95. By the numbers 450M+ Unique Visitors / Month 140M Active Users 2006 2012 #Balderton @brucedaisley
  • 96. Billions of Tweets served 1,000,000,000 Then: 3 years, 2 months, 1 day Now: 4 days #Balderton @brucedaisley
  • 97. Information #Balderton @brucedaisley 5
  • 98. Not about tweeting Everyone listens 60% 100% Produce Listen #Balderton @brucedaisley
  • 99. Connect through interests my job news brands tech comedy #Balderton @brucedaisley
  • 100. shorter than URL more personal than phone number more memorable than both #Balderton @brucedaisley
  • 101. Engagement matters 1-3% Twitter 0.05% Standard Display #Balderton @brucedaisley
  • 102. #Balderton @brucedaisley
  • 103. #FlyFwdGiveBack “The conversations around these campaigns resonated with our guests and led to one of 
our most successful revenue generating days ever.” Abby Lunardini Vice President, Virgin America #Balderton @brucedaisley
  • 104. #nowplaying #Balderton @brucedaisley
  • 105. Mentions of Florence & The Machine 100 150 200 300 350 450 250 400 50 0 16/02/2012 Midnight 01:00:00 02:00:00 03:00:00 Airtime 04:00:00 05:00:00 06:00:00 07:00:00 08:00:00 09:00:00 10:00:00 11:00:00 12:00:00 13:00:00 14:00:00 15:00:00 16:00:00 17:00:00 18:00:00 19:00:00 FLORENCE & THE MACHINE / 21:50 20:00:00 21:00:00 22:00:00 23:00:00 2012-02-17 Midnight #Balderton : 2:20 / 5.30 / 10:30 / 14:45 / 17:30 @brucedaisley 3 1
  • 106. Twitter brings you Instantly connect closer. people everywhere to what’s most meaningful to them. #Balderton @brucedaisley
  • 107. Agenda • Jonathan Beeston – Adobe – New trends in performance marketing • Andrew Booth – The Hut Group – 3rd party platforms • Tim Woollias – Google - Attribution • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing • Gavin Sathianathan – Facebook – Timeline & open graph apps • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook • Bruce Daisley – Twitter – Twitter as a direct response channel • Scott Button – Unruly – Social video advertising • Collette Ballou – Ballou PR – Managing your PR agency • Jessica Butcher – Blippar – How to make advertising interactive 1
  • 108. SOCIAL VIDEO ADVERTISING MAY 2012 Balderton marketing tools event
  • 109. WHO we are & What we do Founded in 2006 with the vision of creating a scalable global platform for social video advertising Global footprint • London hq • Offices in New York, San Francisco, Chicago, Berlin, Paris, Stockholm, Amsterdam, Sydney • 130 staff Massive scale • 725MM unique users globally • Leading technology platform – meme – delivering 300TB video content & 200+ campaigns per quarter • Relationships spanning over 14,000 active media partners and 360 brands Our Mission: “to deliver the most awesome social video campaigns on the planet” 2
  • 110. How this works in practice $$$ Consumers $$$ Brands • 725 million monthly unique users • 2,000+ campaigns since launch • 1.6 billion views with Media Partners Agencies • 400 campaigns YTD 341 million YTD meme • 360+ brand count Media Engagement & • 220+ agency clients PC • 14,000 media partners Measurement • 76% of media agencies • 80% of views are ‘earned’ rather than Engine work with Unruly across multiple brands Mobile & Tablet bought IP-Connected Devices Content Products We are the leading global platform for social video advertising 3
  • 111. Social video in context Social video has a unique role within the media mix TV Social VOD Pre- video Digital Cinema Mobile Roll Outdoor Broadcast On demand Outdoor Campaign glue, ‘push’ video Engagement broadcast High impact AV reach users on platform medium platform medium the move Mass awareness Support TV Drive Reach people Captive and Integrate all conversation on the move engaged media and The core Incremental between (generally a audiences sales channels medium for coverage + brand and support media Showcase for (‘always on’ rapid brand reach customer channel) creative device) building Deliver on social media KPIs
  • 112. Social video goals awareness Attention Delivering reach against a target Engage audience with a brand’s core audience message for sustained period of time #Views #Posts #Shares #Interactions #Dwell time action advocacy Drive audience to purchase or transact Build relevant brand champions #Clicks #Polls/Surveys completed etc #Likes #Tweets #Comments
  • 113. T-mobile The wedding Planning T-Mobile The Wedding Creative Build audience and site profiles Proprietary dataset Unruly Player Unique video database Production Video transcoding Interactive overlays VAST compliant Distribution 14,000 media partners Google AdX certified Facebook whitelisted Analytics Automated real-time tracking Social analytics dashboard Ad verification software BACKGROUND CHALLENGE STRATEGY RESULTS • To coincide with the Royal wedding • Drive ACTION and ADVOCACY • Initial teaser stage helped to drive • #1 trending video on YouTube and Viral Video T-Mobile staged a wedding entrance buzz, interest and conversation Chart • Deliver 235,000 views in 9 days to top them all and we helped to • Highly influential bloggers sent to the • 57K on top of the guaranteed views, in total • Drive Sharing and Conversation make sure everyone was talking event producing excellent editorial over delivering by 24% about it integrations • 3.42% click through drove further organic • 2.5K sites invited to run the video share and plays • 1.51% Share Rate • 6th Most shared ad ever on the planet with 1.4m shares and 22.8M views on YouTube • ACTION and ADVOCACY = DELIVERED
  • 114. vodafone VOICES ACTIVATION Planning Build audience and site profiles Proprietary dataset Unique video database Production Unruly Player Video transcoding Interactive overlays VAST compliant Distribution 14,000 media partners Google AdX certified Facebook whitelisted Analytics Automated real-time tracking Social analytics dashboard Ad verification software BACKGROUND CHALLENGE STRATEGY RESULTS • From August to November 2011, • Drive AWARENESS and ACTION • The video was distributed to targeted • 1,958,113 plays were delivered, representing Vodafone released a series of videos Deliver 1,711,230 video views blogs and sites across UK,DE, NL, IE, 14% over delivery promoting their partnership with across pre-selected markets NZ and ZA • 1.3 million Twitter exposures were achieved, McLaren Mercedes • Secure 15 editorial placements, and • International outreach enabled us to including a RT by @jensonbutton himself • There were 8 videos in total, each 50,000 Twitter exposures identify niche blogs within the target • 93 total site placements were secured, of featuring Jenson Button and • Encourage viewers to click through territories, and secure editorial which 18 were editorial integrations corresponding to a Grand Prix in a to the Vodafone Facebook page placements • A high click through rate of 2.26% was different country delivered across the campaign
  • 115. RANGE ROVER BEING HENRY Planning Build audience and site profiles Proprietary dataset Unique video database Production Video transcoding Interactive overlays VAST compliant Distribution 14,000 media partners Google AdX certified Facebook whitelisted Analytics Automated real-time tracking Social analytics dashboard Ad verification software BACKGROUND CHALLENGE STRATEGY RESULTS • Throughout May, Range Rover • Deliver 1,363,637 views of the • The video was distributed to • 1,439,799 views of the video were were running a competition to video targeted blogs and sites across all delivered celebrate the release of the • Drive submissions of the data territories • 42,858 data forms were submitted Evoque form • Analysis of key metrics allowed through the Unruly player • The campaign aimed to drive • Encourage viewers to watch the for optimisation of data • 935,294 people – 65% of all viewers – data form submissions and clicks video through to completion submission, video completion and watched the video in its entirety through to country-specific • Deliver clicks through to the clicks through to the country • CTR above the Unruly average at 6.45% Evoque sites Evoque site for each country specific Evoque site (average 1.97%), with more than 90k people clicking through to local- language Evoque sites
  • 116. VOLVO OCEAN RACE Planning Build audience and site profiles Proprietary dataset Unique video database Production Video transcoding Interactive overlays VAST compliant Distribution 14,000 media partners Google AdX certified Facebook whitelisted Analytics Automated real-time tracking Social analytics dashboard Ad verification software BACKGROUND CHALLENGE STRATEGY RESULTS • From February till March 2012 we ran • Drive AWARENESS, ATTENTION and • Multi-lingual digital natives worked • 861.813 secured views (3% over delivery on a campaign for Volvo which was ADVOCACY. with a number of our international contracted amount) aimed at delivering multi- territory • Reach a broader target audience publisher partners such as Brandish, awareness of the Ocean Race event, a than specifically a motors-loving Farevela and Fou de Golf to secure the nine months sailing challenge all over demographic. target environments • 14,000 social media exposures via Twitter the world, and highlighting Volvo’s • Delivering video content consumers • Deploy one of Unruly’s newest sponsorship of the same event. to a bespoke Volvo Ocean race products, the Buzz Box, to overlay the • 35 editorials were secured across 54 hyper- • The race is undeniably the world’s webpage containing a wider content within the video player and pull targeted placements premier global race and one of the selection of videos & providing the in live tweets containing the twitter most demanding team sporting same audience the opportunity to #volvoocanrace • AWARENESS, ATTENTION AND ADVOCACY events in the world. read and tweet live updates on the DELIVERED race in real time via a live twitter feed
  • 117. ea BATTLEFIELD 3 Planning Build audience and site profiles Proprietary dataset Unique video database Expanded ECLIPSE Unit Production Video transcoding Unexpanded ECLIPSE Unit Interactive overlays VAST compliant Distribution 14,000 media partners Google AdX certified Facebook whitelisted Analytics Automated real-time tracking Social analytics dashboard Ad verification software BACKGROUND CHALLENGE STRATEGY RESULTS • In June, 2011 we aimed to drive pre- • Drive ADVOCACY AND ACTION • Dynamic call to action animations on • 15 highly targeted placements secured on orders and buzz around the new each video button to encourage users gaming environments within one week • Create a multi-video ECLIPSE Battlefield 3 to explore the unit and increase their • 18,896 UK ECLIPSE engagements delivered, delivering exciting new footage time with unit over delivering by 19% from the game for users to engage • Incorporate prominent “Pre-Order” • 19.5% CTR linking users to the pre-order page with button to drive CTR • 4 minutes Average dwell time • Secure placements targeting the • Undertake bespoke outreach to fans of ADVOCACY AND ACTION= DELIVERED gaming community • the Battlefield series • Target influential gaming environments to increase reach and frequency
  • 118. Thank you 11
  • 119. Agenda • Jonathan Beeston – Adobe – New trends in performance marketing • Andrew Booth – The Hut Group – 3rd party platforms • Tim Woollias – Google - Attribution • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing • Gavin Sathianathan – Facebook – Timeline & open graph apps • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook • Bruce Daisley – Twitter – Twitter as a direct response channel • Scott Button – Unruly – Social video advertising • Collette Ballou – Ballou PR – Managing your PR agency • Jessica Butcher – Blippar – How to make advertising interactive 1
  • 120. Managing Your PR Agency
  • 121. Let’s talk about our worst PR agency stories I’ll start
  • 124. PR agencies sell time and they must optimise the price for that time as there's not a lot of productising in PR.
  • 125. Good agencies in are frequently at capacity and can pick and chose their clients
  • 126. Client and staff turnover are huge issues – agencies need to minimize both
  • 129. Agencies want good clients. That’s what makes the difference.
  • 130. A few things about PR
  • 131. PR does not replace sales – it works in tandem with it PR takes time – up to eight/nine months depending on whether or not you already have traction and your industry © Copyright. Ballou PR. All rights reserved
  • 132. It takes time to bring a client on board, understand what they do, and start the machine. So a prospect who insists that they need coverage right now, has other unrealistic expectations, a small budget, not understanding that it takes time, and (worst of all) trying to negotiate prices to as low as possible is automatically identified as a bad prospect and passed on. Now matter how awesome their company is. © Copyright. Ballou PR. All rights reserved
  • 133. How to make this all work for you
  • 134. Know where you fit in – what you have that will give you leverage
  • 135. The way agencies rate prospects – know what you’ve got to leverage: • Nice people to work with • Marquis client • Understand PR • Interesting challenge • Pay market rate – or a premium • Pay on time © Copyright. Ballou PR. All rights reserved
  • 136. Tips on being an irresistible prospect: • Know your budget and tell the agency what it is up- front — they can work with small if you're not in a rush • Listen to the agency if they tell you the budget is not enough. Sometimes we get creative – we bundle the 3K/month you have for the rest of the year into an amazing project that gets you tons of coverage • Approach the agency 2-3 months before you need to start PR • Prepare an agency brief and take the time to talk to the agency. © Copyright. Ballou PR. All rights reserved
  • 137. Tips in being an a great client – who will inspire the agency to go above and beyond: • Start off on the right foot – draft a brief • Make sure the agency is in the loop, especially on confidential matters • There is always news: let your PR people tell you what is news in your company, that’s their job • Be a loveable client: we give freebies to clients who treat us well/appreciate us • Regular communications with your agency is crucial. I like to be in management and even BoD meetings, and team likes to imbed at least 1x/month • Dedicate spokesperson’s time to effort © Copyright. Ballou PR. All rights reserved
  • 138. Ballou PR Current Clients: UK
  • 139. Ballou PR Current Clients: France
  • 140. @balloupr http://www.linkedin.com/in/coletteballou Sign up for our newsletter: http://www.balloupr.com/ More about us on Prezi: http://prezi.com/qa40-8nmlcxr/global-ballou-creds/ © Copyright. Ballou PR. All rights reserved
  • 141. Agenda • Jonathan Beeston – Adobe – New trends in performance marketing • Andrew Booth – The Hut Group – 3rd party platforms • Tim Woollias – Google - Attribution • Raphaelle Tripet – Inmobi – Best practice Mobile Marketing • Gavin Sathianathan – Facebook – Timeline & open graph apps • Jan Miczaika – wooga – ROI-driven user acquisition on Facebook • Bruce Daisley – Twitter – Twitter as a direct response channel • Scott Button – Unruly – Social video advertising • Collette Ballou – Ballou PR – Managing your PR agency • Jessica Butcher – Blippar – How to make advertising interactive 1
  • 142. April 2012 Blipp [blipp] v. & n. blipp-ed, blipp-ing:�the action of instantaneously converting anything in the real world into an interactive wow experience.
  • 143. What is blippar? Blippar™ is the first image-recognition platform for smart devices targeted specifically at media and brand to consumer interaction. blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
  • 144. Why choose blippar? We have the fastest, stickiest image recognition in the world today One free, global iOS/Android app One simple, clear call-to-action to ‘blipp’ Instant ‘wow’ engagement and interactivity. No codes or markers Our large user base is growing daily World experts on this new ‘medium’ We have the most diverse applications of the tech to date blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
  • 145. Powerful analytics Each blipp campaign can be assessed using our extensive analytics suite which maps every single ‘blipp’ in real time. Clients can track individual users and their ‘in blipp’ interactions. Please contact us to discuss the extensive tracking capabilities of our tech. BRANDS = blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
  • 146. What can blippar do? Any real-world creative e.g. press ad or page, logo, billboard, POS, package or signage can be used as a ‘marker’ or instant trigger (no codes, watermarks or tags) to enable any smart-phone action. ACTIONS EXAMPLES Direct Response/ Conversion Ring phone number now Add to calendar Buy now: instant m-commerce App download M-couponing/vouchering Instantaneous Content Delivery Augmented reality overlay – 2D or 3D hovering ‘on’ or ‘around’ marker Video – ‘tracked’ to marker or full screen play Dynamic content – GPS enabled nearest ‘x’, API/ XML-feed e.g. travel or weather info Instant download e.g. music track, book excerpt, recipe file, product manual Web linking Campaign site, Facebook, YouTube Interactivity Touch screen game on device, or ‘off’ marker Real time polling and voting Competitions (every xth, random daily) PR initiatives Treasure hunts and ‘reveals’, unlocking daily secret content, time machine, teleporter etc. …and you tell us! The range of options available via blippar is growing weekly. blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
  • 147. We’ve already worked with... ...some fantastic brands and would love to work with you. blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
  • 148. Instructions Download blippar from iOS App Store or Android Market (selected handsets only). Ensure you have the latest version if you’ve already downloaded it. Simply hold your phone over each marker in ‘blipp’ mode, filling the camera screen with the image. Enjoy, share and give us your feedback! PLEASE NOTE: BLIPPS CAN ‘EXPIRE’ SO IF YOU EXPERIENCE ANY PROBLEMS WITH THE MARKERS IN THIS PACK – CONTACT US FOR LATEST ‘LIVE’ PACK. blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
  • 149. CLIENT: Tesco PACKAGE: BlippStart
  • 150. CLIENT: Universal Studios PACKAGE: BlippStart
  • 151. CLIENT: IPC PACKAGE: BlippStart
  • 152. new CLIENT: Tesco F&F PACKAGE: BlippSmart
  • 153. CLIENT: Crown Talent PACKAGE: BlippSmart
  • 154. new CLIENT: Tesco KX PACKAGE: BlippSmart
  • 155. new CLIENT: Taylormade PACKAGE: BlippSmart
  • 156. CLIENT: The Wanted PACKAGE: BlippSmart
  • 157. CLIENT: Transport for London PACKAGE: BlippSmart
  • 160. CLIENT: Future Publishing PACKAGE: BlippSmart
  • 163. CLIENT: Virgin Media PACKAGE: BlippSuper
  • 164. CLIENT: EMI PACKAGE: BlippSuper
  • 165. CLIENT: XBOX 360 PACKAGE: BlippSuper
  • 166. CLIENT: Omega PACKAGE: BlippSuper
  • 167. CLIENT: Heinz PACKAGE: BlippSuper
  • 169. new CLIENT: Sony PACKAGE: BlippSuper
  • 170. CLIENT: Wrigley’s 5 Gum PACKAGE: BlippSuper/Bespoke
  • 171. Blippar packages We offer three blipp packages. Options per ad campaign/product. 1 BLIPPSTART 2 BLIPPSMART 3 BLIPPSUPER Standard overlay with up to 3 links + Updating and dynamic content + Custom made blipp Any graphic ‘scene’ positioned and Simple animation (translation/rotation/ Custom-made overlay augmented over the marker with up to scaling of fixed graphics) and/or 3D on three web link links incorporated overlay Animation & 3D modelling Client can provide jpg/ png assets as One dynamic/server-based link – includes In-app video play – tracked ‘on’ marker or preferred to ‘link’ or select from template GPS-enabled ‘nearest x’, API/XML feed full-screen (<30sec synced, additional buttons – customised to colour (Can link results e.g. travel or weather info and content buffers in) to: website, youtube, facebook, twitter.. manually programmed updating content wherever!) Plus more – new options being added to Real-time polling platform every week Simple 3D graphic (where provided with a low polygon count) Simple competitions (randomised daily/ Custom made blipps are quoted on weekly or every Xth blipp) an individual basis based on complexity Option to ‘save to my blipps’ for later & simple take away (e.g. static recipe card/ coupon - where generic) Options to take picture and one-tap share to facebook, email or twitter We are always creating bespoke blipps too so contact us to talk through your requirements. blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
  • 172. Get blipping in 4 easy steps... Creating a blipp has to start with a good idea that will engage/reward the user! 1. Decide what creative (x) you want to convert into what (y) 2. Pick a blippar package: Start, Smart or Super 3. Create a customer-made CTA (call to action) to incorporate into your creative. Ensure placement is specific and compelling What do they blipp: Whole advert? Logo? Picture? Front of product? Why should they blipp: What value, content or experience? 4. Provide blippar with a brief (email us for a briefing form) and all the (x) + (y) assets We're happy to work with creative agencies directly and can also provide sector expertise and thought leadership on a consultative basis. So let blippar advise you on best practice. blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
  • 173. Download the free blippar app. See the latest blipps at http://blipp.it or visit blippar.com Contact us Blippar, 4th floor, The Place, 175 High Holborn, London, WC1V 7AA United Kingdom info@blippar.com