3. CHANGE CYCLE
6 Stages
LOSS
DOUBT
DISCOMFORT
DISCOVERY
UNDERSTANDING
INTEGRATION
Danger Zone
4. LOSS
Feelings of Thoughts are Behaviour is
Fear Cautious Paralized
It is characterised by feelings of loss and fear. Those affected by the
change are likely to feel paralysed and disempowered by the
change that has taken place.
5. DOUBT
Feelings of Thoughts are Behaviour is
Resentment Skeptical Resistant
It is a period of negative thought and doubt. Individuals tend to feel
resentful of the change that has occurred and they will actively
resist embracing the change around them.
6. DISCOMFORT
Feelings of Thoughts are Behaviour is
Anxiety Confused Unproductive
It is a passive stage characterised by feelings of anxiety and
discomfort. Those affected by the change are likely to be
unproductive and feel as if they are powerless to determine the
outcome of events.
7. DISCOVERY
Feelings of Thoughts are Behaviour is
Anticipation Creative Energised
Signals a shift to positive thinking surrounding change. A creative
atmosphere surfaces and participants are likely to feel energised
and excited about new possibilities.
8. UNDERSTANDING
Feelings of Thoughts are Behaviour is
Confidence Pragmatic Productive
Brings greater understanding of the change process. Productive
behaviour returns and participants feel greater confidence about the
change that has occured.
9. INTEGRATION
Feelings of Thoughts are Behaviour is
Satisfaction Focused Generous
Refers to the final integration of change into the new way of
working. Because participants understand the necessity of the
change that has taken place, there is a feeling of satisfaction and a
commitment to ensure full integration.