1.
YOUR PATH TO THE CLOUD
JUNE 2013

2.
Who is All Covered
• About All Covered
– Division of Konica Minolta Business Solutions U.S.A.,
Inc.
– One of the nation's leading IT services companies.
– Cloud experts with over 1,200 servers under
management in our datacenters.
– All Covered has local offices in over 25 cities with
more than 500 engineers, and is fully certified in all
major IT technologies.
• Our Mission
– To help companies achieve their goals through better
management of information and more effective
collaboration and communication.
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3.
B.C. – Before the Cloud
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Collaboration
Web
Commerce
Data Backup
Applications
E-mail
Relationship
Management
Print Sharing
File Sharing

4.
What is in the Cloud –
Extension of IT Systems
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Disaster
Recovery
IP Telephone
Collaboration
Media
Streaming
Web
Commerce
Video Conference
Remote Desktop
Data Backup
Applications
E-mail
Relationship
Management
Contractors
and Vendors
Traveling
Workforce

5.
Who is in the cloud?
Migrated to or
Originated in the Cloud
• Netflix
• iTunes
• Hulu
• Salesforce.com
• Amazon
• Google
Did not Migrate or
Migrate Well
• Blockbuster Video
• Sony Music
• Circuit City
• Tower Records
• USPS
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Innovators are in the Cloud!

6.
Why go to the Cloud?
• Our competitive environment is changing.
• We need to protect our business.
• We need to increase revenue.
• We want to expand.
• Customers expect us to.
• My company wants to be more innovative.
• Everybody else is doing it.
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Stronger Reasons
Weaker Reasons

7.
Cloud for Businesses
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Workforce
Enablement
Flexibility
Business
Continuity
Commerce
Asset Protection
Communication
Customers
Risk Avoidance

8.
Real-life Business Situations
Situation
• Company outgrew current office
space and was relocating across
town to new building.
• Organization has servers
located at primary office with
remote offices accessing email
and applications via Internet
connection.
• Company uses large number of
contractors and supports a
Bring-your-own-Device model
for application access.
• A fast growing company needs
email and collaboration services
solution without capital expense
commitment.
Challenge
• Flexibility to eliminate downtime
during physical relocation of
servers.
• Reducing risk of failure of on-
site servers or single Internet
connection.
• Maintaining security while
providing broader access to
applications and services.
• Avoiding large capital expenses
while still having access to
necessary technology.
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9.
Flexibility
• Scenario: an organization
was moving their office to a
larger location across town.
• Objective: access to data
and systems during the move
and elimination of downtime
to setup at new location.
• Results:
– Servers replicated to cloud
before move.
– Systems were operational
during the move.
– Employees worked remotely
during office shut-down.
– No loss of productivity by the
office.
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10.
Risk Mitigation
• Scenario: a community bank with
five locations had all its servers at
central branch with single Internet
connection.
• Objective: eliminate single points
of failure in IT infrastructure to
reduce risk to all branches.
• Results:
– Centralized servers in cloud
datacenter.
– Implemented redundant Internet
connections.
– Provided disaster recovery
restoration of data, if needed.
– Eliminated need to purchase
stand-by servers and networking
gear in secondary branches.
– Exchanged large, up-front capital
expense for smaller, monthly
fixed operational expense. 10

11.
Security and Access
• Scenario: a home healthcare provider in six
cities on the East coast and 95 employees had
80% of its workforce on the road.
• Objective: organization wanted to provide
secure access to sensitive data with the ability
for employees to use their own laptops or
tablets to access all systems with no
downtime. Also concerned about severe
weather such as hurricanes.
• Results:
– Created database and remote services farm in
the cloud with consolidated security
infrastructure for all systems.
– Able to provide Windows remote workstation
and browser-based applications for tablets via
secure cloud solution.
– Backup and replication of data and servers
ensured no downtime during Hurricane Sandy.
Employees were able to work from any remote
location with Internet connectivity.
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12.
Constrained Capital
• Scenario: a fast-growing technology
company needs to have email,
collaboration and development
environment.
• Objective: company wants to
preserve funds for research and
development while being able to
expand quickly when needed.
• Results:
– moved all servers, internal systems
and application platform to the cloud.
– client can grow up or down with
hardware and software as needed.
– Infrastructure costs are bundled into
monthly services including cloud
computing power, software, disaster
recovery and support.
– No initial investment in infrastructure
and ongoing services are a monthly
operational expense.
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13.
Summary of Cloud Benefits
Business goal
• Constant access
• Risk avoidance
• Secure data
– Physical security
– Electronic
security
• Minimize capital
expenditures
Cloud benefits
• Flexible work environment
• Failsafe protection
• Protection from external
dangers
– Power, weather, intrusion
– Hackers, malware
• Monthly operational
expenses
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14.
Your Path to the Cloud
Workforce
Enablement
Flexibility
Business
Continuity
Commerce
Asset & Data
Protection
Communication
Customers
Risk Avoidance
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15.
Where will you start building?
• Ask yourself the following:
– What is my biggest business challenge?
– Do I have a disaster plan in place?
– What new services can I offer?
– Are capital constraints limiting my innovation?
– Is my current technology providing the
flexibility needed for my workforce?
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16.
Places to Start
• Would you like to better protect your
company’s valuable information?
– Access from anywhere
• Traveling
• Home
• Starbucks
– Device independence
• Company Laptop
• Personal laptop or home PC
• Tablet
• Smartphone
• Web browser
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17.
Places to Start
• Would you like to better protect your
company’s valuable information?
– Physical or site security.
– Natural disasters.
– Secure access to applications to the right
people at the right times.
– Employee data theft, hackers, malware.
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18.
Places to Start
• Would your company benefit from
constant uptime of IT systems?
– Management of system infrastructure
– 24/7 monitoring and remediation of issues
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19.
Places to Start
• Do you have outdated hardware that
needs refreshing but would prefer it to be
an operational expense?
– Predictable monthly costs
– Combines hardware, software, support
– Avoid capital expenditures
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20.
Places to Start
• Would your organization like flexibility in
the computing resources you use?
– Scalable up and down
• Seasonal needs
• Contractors and temporary personnel
• Big project needs
– Avoid hardware escalation
– Provision what you need when you need it
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21.
All Covered’s Cloud Solution
• What is All Covered’s
Cloud?
– Multi-tenant
Private/Hybrid cloud
• Virtual Servers + Physical
Servers segmented in a
private network
• Not public cloud such as
Office365, Intermedia,
Amazon or Rackspace
– Tier 3 Datacenters
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22.
All Covered’s Cloud Solution
• What is All Covered’s Cloud?
– Software as a Service – SaaS
• Exchange, SharePoint, Lync
– Infrastructure as a Service – IaaS
• CPU, RAM, Storage, Backup, Disaster Recovery
– Platform as a Service – PaaS
• Windows, Linux, Citrix, Remote Desktop
– Flexible architecture to add resources as
needed to create technology that dynamically
address business issues.
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23.
Your Next Steps
• Identify business objectives you’d like to
achieve.
• Ask the relevant questions about the
innovation you need.
• Identify your Path to the Cloud.
• Start a conversation with All Covered
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24.
QUESTIONS?
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