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Digital Transformation

for Corporations
Dr. Augustine Fou
http://linkd.in/augustinefou
acfou @mktsci .com
New York 212 . 203 . 7239

-1-

Augustine Fou
Description
Companies are facing an ever-accelerating pace of
change in their marketing and advertising
departments, as a result of “digital.”

Our digital transformation workshops and consulting
provide management and key marketing stakeholders
1) an in-depth look at best practices in each of the key
disciplines, 2) hands-on activities that help put them
into practice, and 3) recommendations specific to the
client’s industry and product category.
-2-

Augustine Fou
Our Unique Value
Clients need objective advisors who have deep subject-matter expertise and
who are not conflicted because they get paid for the implementation.

Agencies

Collaborative
Innovation

McKinsey

• objective
• non-conflicted
• deep experience
•tactical
•implementation
-3-

• strategic
• theory
Augustine Fou
Points of Differentiation
1. Strategic counsel rooted in hands-on experience – we make
recommendations that are strategically important to the business and that are
feasible based on first-hand experience.

2. No “Chinese menu” – we don’t propose tactics before the project starts; we
work with the client to deeply understand their needs and the industry they
operate in and THEN select marketing tactics that best impact the business
objectives.

3. Objective / Non-Conflicted – we do not do or get paid for any production
work; so we remain completely objective and also help the client select the best
vendors at the right prices.

4. Collaborative Innovation – clients bring in-depth knowledge of their
industry; we bring expertise in marketing and “digital.” The unique process
developed and honed over nearly 2 decades brings the best thinking together.
-4-

Augustine Fou
Innovation via Workshops
The purpose of the workshop format is to help the Client
achieve:
•
•

Activate cross pollination of ideas and best practices

•

Bringing together diverse teams and individuals

•

Identifying and creating digital marketing tactics

•

Addressing hurdles to implementation

•

Prioritization of tactics and budgeting

•

Metrics and mapping back to business objectives

•
-5-

Level setting and common language for digital marketing

Identifying new revenue opportunities and efficiencies
Augustine Fou
Collaborative Innovation
The collaborative innovation process allows Client
team members to infuse their first hand experiences
and industry knowledge into the digital strategy and
tactical planning.
• Discovery
• Research and Inputs (market, customer, competitors)

• Articulation of Business Goals
• Hypotheses and Feasibility Testing
• Tactical Mapping and Prioritization
-6-

Augustine Fou
Core Digital Disciplines
1. Digital Strategy
2. Search Marketing
3. Social Media Marketing
4. Website Analytics and ROI
-7-

Augustine Fou
Specialty Topics
1. Big Data and Advanced Analytics
2. Mobile Marketing
3. Video and YouTube Marketing

4. Innovation Processes
5. Organizational Transformation
-8-

Augustine Fou
Typical Project Timeline
Timeline: 6 calendar weeks
Week 1

Week 2

Week 3

Week 4

Week 5

Week 6

Research, Prep for Workshop 1

Discovery Workshop 1
Internal Work

Interim Workshop 2
Internal Work

Delivery Workshop 3

-9-

Augustine Fou
Digital Specialists

- 10 -

Augustine Fou
Augustine Fou
Dr. Augustine Fou is Founder of The Digital Strategy Institute and Group
Chief Digital Officer of Omnicom's Healthcare Consultancy Group (HCG).
He has provided clients with digital strategy consulting for over 15 years and
is an expert in social media strategy, data/analytics, and consumer insights
research, with specific knowledge in the payments, packaged goods,
food/beverage, retail/apparel, and pharma/healthcare sectors.
Dr. Fou is a frequent keynote speaker and panel moderator at industry
events. He is an Integrated Marketing Expert columnist for ClickZ. He is
also an Adjunct Professor at NYU's School for Continuing and Professional
Studies. He teaches Digital Strategy, Integrated Marketing, and Social Media
courses for executives at Rutgers University Business School and Center for
Management Development.
Dr. Fou completed his PhD at age 23 at MIT. He started his career with
McKinsey & Company and previously served as SVP, digital strategy lead,
McCann/MRM Worldwide and group chief digital officer of Omnicom's
Healthcare Consultancy Group (HCG). He writes a blog "Rants, Raves about
Digital Marketing" and can be found on Twitter at @acfou.
- 11 -

Augustine Fou
Mark Schaefer
Mark W. Schaefer is a globally-recognized blogger, educator,
business consultant, and author who blogs at {grow};
www.businessessGROW.com - one of the top marketing blogs of the
world. Mark has worked in global sales, PR, and marketing positions
for nearly 30 years and now provides consulting services as
Executive Director of U.S.-based Schaefer Marketing Solutions. His
clients include both start-ups and global brands such as Cisco, AT&T,
Johnson & Johnson, and the UK government.
Mark has advanced degrees in marketing and organizational
development and holds seven patents. He is a faculty member of the
graduate studies program at Rutgers University and is the founder of
Social Slam, a national social media event that takes place each
April. He is the author of two best-selling marketing books, Return
On Influence and The Tao of Twitter. In 2012, he was named by
Forbes magazine as one of the Top 50 social media “power
influencers” of the world.
- 12 -

Augustine Fou
Mike Moran
Author of the acclaimed book on Internet marketing, Do It Wrong Quickly,
on the heels of the best-selling Search Engine Marketing, Inc., Mike Moran
led many initiatives on IBM's Web site for eight years, including IBM's
original search marketing strategy. Mike also serves as Chief Strategist
for Converseon, a leading social media consultancy based in New York City.
Mike holds an Advanced Certificate in Market Management Practice from
the Royal UK Charter Institute of Marketing, and is a Visiting Lecturer at the
University of Virginia's Darden School of Business. He also writes a
marketing column for Search Engine Guide and for the Biznology newsletter
and blog. Mike frequently keynotes conferences worldwide on Internet
marketing for marketers, public relations specialists, market researchers, and
technologists.
Prior to joining Converseon, Mike worked for IBM for 30 years, rising to the
level of Distinguished Engineer. Mike has more than 20 years experience in
search technology, led the IBM product team that developed the first
commercial linguistic search engine in 1989, and has been granted five
patents in search and retrieval technology. He led the integration of
ibm.com's site search technologies and served as product manager for IBM's
search and text analytics products
- 13 -

Augustine Fou
Rob Petersen

Rob Petersen is President of BarnRaisers, an online marketing solutions
company using social media, the power of community and the proven
principles of relationship marketing. Rob was EVP/Chief Strategy Officer for
Omnicom and has held leadership positions at FCB, Euro RSCG and Saatchi &
Saatchi.
Rob has been recognized by the American Marketing Association for building
billion dollar businesses multiple times. He has developed game changing
consumer relationship platforms that have propelled brands from Abbott, CocaCola, Johnson & Johnson, MasterCard and Pfizer to market leadership.
His accomplishments in business strategy and brand building have led to his
thought leadership and expertise in social media. He has developed and
executed social media initiatives for the American Heart Association, Colgate,
Mars and Shell; all have built online communities with results and ROI’s that
exceeded expectations.
Rob is on the faculty of Rutgers University and teaches MBA courses in Digital
Marketing and Social Media Measurements and ROI. He also speaks at
industry conferences and hold workshops on social media. Rob is a graduate of
Colby College in Waterville, Maine.

- 14 -

Augustine Fou
Il Laboratorio Digitale
Immersive Innovation Space

- 15 -

Augustine Fou
Five 47in HDTVs Workspace

Wine tasting and
creative session with
client.
- 16 -

Augustine Fou
Seven 55inch HDTVs

• Client’s analytics
• Branding, creative
brainstorming
- 17 -

• Data visualization
• Real time social
media conversations

• Collaborative
innovation with
client team
Augustine Fou
Data Visualization Space

- 18 -

Augustine Fou

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Digital Transformation Curriculum by Augustine Fou

  • 1. Digital Transformation for Corporations Dr. Augustine Fou http://linkd.in/augustinefou acfou @mktsci .com New York 212 . 203 . 7239 -1- Augustine Fou
  • 2. Description Companies are facing an ever-accelerating pace of change in their marketing and advertising departments, as a result of “digital.” Our digital transformation workshops and consulting provide management and key marketing stakeholders 1) an in-depth look at best practices in each of the key disciplines, 2) hands-on activities that help put them into practice, and 3) recommendations specific to the client’s industry and product category. -2- Augustine Fou
  • 3. Our Unique Value Clients need objective advisors who have deep subject-matter expertise and who are not conflicted because they get paid for the implementation. Agencies Collaborative Innovation McKinsey • objective • non-conflicted • deep experience •tactical •implementation -3- • strategic • theory Augustine Fou
  • 4. Points of Differentiation 1. Strategic counsel rooted in hands-on experience – we make recommendations that are strategically important to the business and that are feasible based on first-hand experience. 2. No “Chinese menu” – we don’t propose tactics before the project starts; we work with the client to deeply understand their needs and the industry they operate in and THEN select marketing tactics that best impact the business objectives. 3. Objective / Non-Conflicted – we do not do or get paid for any production work; so we remain completely objective and also help the client select the best vendors at the right prices. 4. Collaborative Innovation – clients bring in-depth knowledge of their industry; we bring expertise in marketing and “digital.” The unique process developed and honed over nearly 2 decades brings the best thinking together. -4- Augustine Fou
  • 5. Innovation via Workshops The purpose of the workshop format is to help the Client achieve: • • Activate cross pollination of ideas and best practices • Bringing together diverse teams and individuals • Identifying and creating digital marketing tactics • Addressing hurdles to implementation • Prioritization of tactics and budgeting • Metrics and mapping back to business objectives • -5- Level setting and common language for digital marketing Identifying new revenue opportunities and efficiencies Augustine Fou
  • 6. Collaborative Innovation The collaborative innovation process allows Client team members to infuse their first hand experiences and industry knowledge into the digital strategy and tactical planning. • Discovery • Research and Inputs (market, customer, competitors) • Articulation of Business Goals • Hypotheses and Feasibility Testing • Tactical Mapping and Prioritization -6- Augustine Fou
  • 7. Core Digital Disciplines 1. Digital Strategy 2. Search Marketing 3. Social Media Marketing 4. Website Analytics and ROI -7- Augustine Fou
  • 8. Specialty Topics 1. Big Data and Advanced Analytics 2. Mobile Marketing 3. Video and YouTube Marketing 4. Innovation Processes 5. Organizational Transformation -8- Augustine Fou
  • 9. Typical Project Timeline Timeline: 6 calendar weeks Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Research, Prep for Workshop 1 Discovery Workshop 1 Internal Work Interim Workshop 2 Internal Work Delivery Workshop 3 -9- Augustine Fou
  • 10. Digital Specialists - 10 - Augustine Fou
  • 11. Augustine Fou Dr. Augustine Fou is Founder of The Digital Strategy Institute and Group Chief Digital Officer of Omnicom's Healthcare Consultancy Group (HCG). He has provided clients with digital strategy consulting for over 15 years and is an expert in social media strategy, data/analytics, and consumer insights research, with specific knowledge in the payments, packaged goods, food/beverage, retail/apparel, and pharma/healthcare sectors. Dr. Fou is a frequent keynote speaker and panel moderator at industry events. He is an Integrated Marketing Expert columnist for ClickZ. He is also an Adjunct Professor at NYU's School for Continuing and Professional Studies. He teaches Digital Strategy, Integrated Marketing, and Social Media courses for executives at Rutgers University Business School and Center for Management Development. Dr. Fou completed his PhD at age 23 at MIT. He started his career with McKinsey & Company and previously served as SVP, digital strategy lead, McCann/MRM Worldwide and group chief digital officer of Omnicom's Healthcare Consultancy Group (HCG). He writes a blog "Rants, Raves about Digital Marketing" and can be found on Twitter at @acfou. - 11 - Augustine Fou
  • 12. Mark Schaefer Mark W. Schaefer is a globally-recognized blogger, educator, business consultant, and author who blogs at {grow}; www.businessessGROW.com - one of the top marketing blogs of the world. Mark has worked in global sales, PR, and marketing positions for nearly 30 years and now provides consulting services as Executive Director of U.S.-based Schaefer Marketing Solutions. His clients include both start-ups and global brands such as Cisco, AT&T, Johnson & Johnson, and the UK government. Mark has advanced degrees in marketing and organizational development and holds seven patents. He is a faculty member of the graduate studies program at Rutgers University and is the founder of Social Slam, a national social media event that takes place each April. He is the author of two best-selling marketing books, Return On Influence and The Tao of Twitter. In 2012, he was named by Forbes magazine as one of the Top 50 social media “power influencers” of the world. - 12 - Augustine Fou
  • 13. Mike Moran Author of the acclaimed book on Internet marketing, Do It Wrong Quickly, on the heels of the best-selling Search Engine Marketing, Inc., Mike Moran led many initiatives on IBM's Web site for eight years, including IBM's original search marketing strategy. Mike also serves as Chief Strategist for Converseon, a leading social media consultancy based in New York City. Mike holds an Advanced Certificate in Market Management Practice from the Royal UK Charter Institute of Marketing, and is a Visiting Lecturer at the University of Virginia's Darden School of Business. He also writes a marketing column for Search Engine Guide and for the Biznology newsletter and blog. Mike frequently keynotes conferences worldwide on Internet marketing for marketers, public relations specialists, market researchers, and technologists. Prior to joining Converseon, Mike worked for IBM for 30 years, rising to the level of Distinguished Engineer. Mike has more than 20 years experience in search technology, led the IBM product team that developed the first commercial linguistic search engine in 1989, and has been granted five patents in search and retrieval technology. He led the integration of ibm.com's site search technologies and served as product manager for IBM's search and text analytics products - 13 - Augustine Fou
  • 14. Rob Petersen Rob Petersen is President of BarnRaisers, an online marketing solutions company using social media, the power of community and the proven principles of relationship marketing. Rob was EVP/Chief Strategy Officer for Omnicom and has held leadership positions at FCB, Euro RSCG and Saatchi & Saatchi. Rob has been recognized by the American Marketing Association for building billion dollar businesses multiple times. He has developed game changing consumer relationship platforms that have propelled brands from Abbott, CocaCola, Johnson & Johnson, MasterCard and Pfizer to market leadership. His accomplishments in business strategy and brand building have led to his thought leadership and expertise in social media. He has developed and executed social media initiatives for the American Heart Association, Colgate, Mars and Shell; all have built online communities with results and ROI’s that exceeded expectations. Rob is on the faculty of Rutgers University and teaches MBA courses in Digital Marketing and Social Media Measurements and ROI. He also speaks at industry conferences and hold workshops on social media. Rob is a graduate of Colby College in Waterville, Maine. - 14 - Augustine Fou
  • 15. Il Laboratorio Digitale Immersive Innovation Space - 15 - Augustine Fou
  • 16. Five 47in HDTVs Workspace Wine tasting and creative session with client. - 16 - Augustine Fou
  • 17. Seven 55inch HDTVs • Client’s analytics • Branding, creative brainstorming - 17 - • Data visualization • Real time social media conversations • Collaborative innovation with client team Augustine Fou
  • 18. Data Visualization Space - 18 - Augustine Fou