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THE WHY, WHAT, & HOW
OF PAID SEARCH TESTING
test1
/test/ verb
take measures to check the quality, performance, or
reliability of (something), especially before putting it into
widespread use or practice; a means of trial.
How many of you would say
you are testing strategically?
How many of you actually
understand what I mean by
“strategically” testing?
Testing Philosophies…
I test whatever I can in a
structured way that directly
shows impact.
I'm going to test this logical
approach (Ad A), then test that
logical approach against a
similar variation with a lil' funky
twist (Ad B).
Going outside of the box
definitely helps.
We should focus on one
change at a time until
statistical significance is
reached.
When I test something, it has
to be something we have
never done before and that I
strongly believe it will make a
positive impact.
Not just test to test.
I try to consider what I think
will be an interesting test that
will show differences in
performance (hopefully for the
better).
I usually try to isolate one
aspect of ad copy, landing
page, etc to limit the variables.
Then will track for 30 days or
however long it takes to find
a statistically significant
winner.
Strategic testing
/strəˈtējik/ test-ing/
A test strategy is an outline that describes the testing approach of the software
development cycle. It is created to inform project managers, testers, and developers
about some key issues of the testing process.
This includes the testing objective, methods of testing new functions, total time
and resources required for the project, and the testing environment.
Components of:
Test Plan Document
Components of:
Testing Strategy Document
• Introduction
• Test items
• Features to be tested
• Features not to be tested
• Test techniques
• Testing tasks
• Features pass or fail criteria
• Scope and Objectives
• Roles and responsibilities
• Communication and status
reporting
• Test deliverables
• Industry standards to follow
• Test automation and tools
• Testing measurements and
metrics
Components of:
Test Plan Document
Components of:
Testing Strategy Document
• Introduction
• Test items
• Features to be tested
• Features not to be tested
• Test techniques
• Testing tasks
• Features pass or fail criteria
• Scope and Objectives
• Roles and responsibilities
• Communication and status
reporting
• Test deliverables
• Industry standards to follow
• Test automation and tools
• Testing measurements
and metrics
This presentation will reshape the way you
think about, and approach testing to
provide the most impactful results for your
campaigns.
Regardless of your level of “testing expertise”, I will
have you thinking strategically about the process.
WHY TESTING IS IMPORTANT
A
B
A
B
37.6%
CTR
Marketing
(PPC)
Sales
Team
Content
& Design
Teams
SEO Team
Product
Managers
Customer
PPC informs SEO
PPC informs SEO SEO updates
metadescriptions
PPC informs SEO SEO updates
metadescriptions
+69.62%
CTR
PPC informs SEO SEO updates
metadescriptions
+$16.7k
Monthly
Revenue
+69.62%
CTR
WHY WE ALWAYS START
WITH THE “WHY”
We test to solve problems.
@audreybloemer
@seerinteractive
“If I had 1 hour to
solve the problem,
I would spend 55
minutes defining
the problem”
—Einstein
Why are You Testing?
Testing Philosophies…
Testing should be
done to address
an issue or test a
hypothesis.
Testing Philosophies…
Identify the purpose
for creating a test.
Then set a
benchmark/control and
create one or more
variables with one clear
distinction (each) from
the control.
Testing should be
done to address
an issue or test a
hypothesis.
We need to start asking the
before theWHY WHAT
Don’t think about what you should
test; start by thinking about why
your current test isn’t working.
@audreybloemer
@seerinteractive
IDENTIFYING THE PROBLEM
Hypothesis
Problem
Goal
Why
State your Goal.
What is the objective of your test?
Identifying the “Why”
Part1
Not Goals:
I saw a
cool blog
post A
competitor
did it!
It’s been 2
months since I
tested
something.
Goals:
I want to
increase
AOV
I need to
improve
Quality
Scores
I need to
increase paid
subscriptions
A GOAL is something that you can
directly tie back to success.
@audreybloemer
@seerinteractive
State your Goal.
Increase the number of Paid Subscription.
Starting with the “Why”
Part1
Identify the problem.
Identifying the “Why”
Part 2
Problems:
Unaware of
extra benefits
of our paid
features
Users only
want the
free option
People don’t
know we have
a paid offer
Identify the problem.
Users are not aware of the extra benefits our paid
subscription offers.
Identifying the “Why”
Part 2
State your Hypothesis.
Identifying the “Why”
Part 3
State your Hypothesis.
Our Hypothesis is that by increasing awareness of
extra features available, we will increase paid
subscription offers.
Identifying the “Why”
Part 3
Goal
Problem Hypothesis
Goal
Problem Hypothesis
Solutions
Goal
Problem Hypothesis
Solutions
WHY
WHAT
HOW
Identifying the Solution & Tactics.
Identifying the “How” and the “What”
Part 4
Think of the SOLUTION as the strategy.
…“how” you plan to fix the problem.
Increase Paid
Subscriptions
Users are unaware of
the benefits of paid
service
Use Remarketing to
Promote Benefits of Paid
Service to Free Users
Possible Solutions
Goal
Problem
Solution
Increase Paid
Subscriptions
Users are unaware of
the benefits of paid
service
Use Remarketing to
Promote Benefits of Paid
Service to Free Users
Possible Solutions
Goal
Problem
Solution
Increase Paid
Subscriptions
Users are unaware of
the benefits of paid
service
Change Landing Page
layout to emphasis Paid
Service features
Goal
Problem
Solution
Increase Paid
Subscriptions
Users are unaware of
the benefits of paid
service
Use Remarketing to
Promote Benefits of Paid
Service to Free Users
Possible Solutions
Goal
Problem
Solution
Increase Paid
Subscriptions
Users are unaware of
the benefits of paid
service
Change Landing Page
layout to emphasis Paid
Service features
Goal
Problem
Solution
TACTICS are “what” you will implement
to carry out the solution.
Increase Paid Subscriptions
Users are unaware of the benefits of paid
service
Use Remarketing to Promote Benefits of
Paid Service to Free Users
Promote Free
Trial in Ads
Goal
Problem
Solution
Tactics
Increase Paid Subscriptions
Users are unaware of the benefits of paid
service
Use Remarketing to Promote Benefits of
Paid Service to Free Users
Promote Free
Trial in Ads
Highlight Top
Features in Ads
Goal
Problem
Solution
Tactics
Increase Paid Subscriptions
Users are unaware of the benefits of paid
service
Use Remarketing to Promote Benefits of
Paid Service to Free Users
Promote Free
Trial in Ads
Highlight Top
Features in Ads
Run Remarketing
Video Ads
Goal
Problem
Solution
Tactics
Increase Paid Subscriptions
Users are unaware of the benefits of paid
service
Use Remarketing to Promote Benefits of
Paid Service to Free Users
Promote Free
Trial in Ads
Highlight Top
Features in Ads
Run Remarketing
Video Ads
Goal
Problem
Solution
Tactics
EFFECTIVELY TESTING
Do you create a hypothesis & expected impact
statement before every test launched?
Question:
The Importance of having a clearly defined
goal from the start.
Increase Return on Ad Spend
Users researching products without intent to
purchase immediately are driving up costs
Optimize Bids based on users intent to
purchase
Utilize AdWords API to change bids based
on the weather
Outerwear Client Example
Goal
Problem
Solution
Tactics
+23%
Revenue Increased 23% YoY
+23%
Revenue Increased 23% YoY
- 40%
Return on Ad Spend Decreased 40%
Revenue Increased 23% YoY Return on Ad Spend Decreased 40%
+23%
- 40%
Increase Return on Ad Spend
Goal:
Revenue Increased 23% YoY Return on Ad Spend Decreased 40%
+23%
- 40%
Increase Return on Ad Spend
Goal:
@audreybloemer
@seerinteractive
Having a Defined Hypothesis & Goals from
the Start is crucial to determine success.
Best College Ever
Award-Winning Education Program.
Complete Your Online Application.
www.college.com
Importance of a Defined Goal
Best College Ever
Complete Your Online Application.
Award-Winning Education Program.
www.college.com
Best College Ever
Award-Winning Education Program.
Complete Your Online Application.
www.college.com
Importance of a Defined Goal
Best College Ever
Complete Your Online Application.
Award-Winning Education Program.
www.college.com
Flipping Description
lines is not a test.
There are no deep
learnings or actionable
next steps as a result
of this data.
Ask yourself, “are there any actionable
takeaways I can learn from this test?”
@audreybloemer
@seerinteractive
How do you know when to end a test?
Question:
Statistical Significance is not the only measure
of Success
295
more
days?!
Statistical Significance is not the only measure
of Success
Set benchmark data before you
launch so you can identify success.
Benchmarks should align with your goals; such
as year-over-year data, before vs. after data, etc.
The Importance of understanding the
problem preventing you from achieving
your goal.
Increase Conversion Rate
Education Client Example
Goal
Increase Conversion Rate
IDENTIFYING THE PROBLEM
Education Client Example
Goal
Problem
Device CTR CONV. Conv. Rate
Computer 4.58% 246 4.28%
Device 3.91% 158 2.38%
Tablet 4.30% 29 3.70%
Identifying the Problem
Device CTR CONV. Conv. Rate
Computer 4.58% 246 4.28%
Device 3.91% 158 2.38%
Tablet 4.30% 29 3.70%
Identifying the Problem
Increase Conversion Rate
Mobile Conv. Rates are low because we do
not have a mobile optimized page
Create a new landing page that is optimized
for mobile
Utilize a shortened form with large, easy to
use form fields
Education Client Example
Goal
Problem
Solution
Tactics
Before After
Education
Client
Education Client
2.38%
CVR
4.10%
CVR
Before After
Education
Client
Education Client
2.38%
CVR
4.10%
CVR
72%
Improvement
Identifying the problem allows you to create
an effective solution to achieve your goal.
@audreybloemer
@seerinteractive
Identifying the Problem
Device Reports
Time of Day
Reports
Auction Insights
Google Trends
Talk to other
internal teams
Device Reports
Bounce Rates
Location Reports
Second Page
Reports
Impression Share
Identifying the Problem
Device Reports
Time of Day
Reports
Auction Insights
Google Trends
Talk to other
internal teams
Device Reports
Bounce Rates
Location Reports
Second Page
Reports
Impression Share
Increase Click-through
Rate
Education Client Example
Goal
Increase Click-Through Rate
IDENTIFYING THE PROBLEM
Education Client Example
Goal
Problem
Increase CTR
Ad copy doesn’t resonate with audience;
need to speak to emotional triggers
Create content focused on user’s emotions
and needs
Write new ad copy that empathizes with
target audience
Hospice Client Example
Goal
Problem
Solution
Tactics
Launched New, Emotional Ad Copy
Launched New, Emotional Ad Copy
+70.5%
Higher
CTR
Hypothesis
Problem
Goal
Why
A strategy is always in response to some
challenge & is the solution to addressing the
challenge.
@audreybloemer
@seerinteractive
Goal:
Increase Form Leads
Problem:
Users have to leave
current page
Increase Form LeadsSolution:
Add a form to existing
page
Goal:
Increase Form Leads
Problem:
Users have to leave
current page
Seer’s Favorite Testing Tools & Tips
AdWords
Campaign
Experiments
Segment Test by
Audiences
Rotate Evenly
Settings
Split Test
Calculator
AdBasis
Unbounce
Optimizely
AdWords Drafts
Seer’s Ad Copy
Analysis Tool
Paid Tools Free Tools Tips
Create Doc. to
Track Tests
AdWords
Campaign
Experiments
Segment Test by
Audiences
Rotate Evenly
Settings
Split Test
Calculator
AdBasis
Unbounce
Optimizely
AdWords Drafts
Seer’s Ad Copy
Analysis Tool
Paid Tools Free Tools Tips
Create Doc. to
Track Tests
Seer’s Favorite Testing Tools & Tips
AdWords
Campaign
Experiments
Segment Test by
Audiences
Rotate Evenly
Settings
Split Test
Calculator
AdBasis
Unbounce
Optimizely
AdWords Drafts
Seer’s Ad Copy
Analysis Tool
Paid Tools Free Tools Tips
Create Doc. to
Track Tests
Seer’s Favorite Testing Tools & Tips
AdWords
Campaign
Experiments
Segment Test by
Audiences
Rotate Evenly
Settings
Split Test
Calculator
AdBasis
Unbounce
Optimizely
AdWords Drafts
Seer’s Ad Copy
Analysis Tool
Paid Tools Free Tools Tips
Create Doc. to
Track Tests
Seer’s Favorite Testing Tools & Tips
Utilize a Test Tracking Template
Structure the test to ensure relevancy
Structure the test to ensure relevancy
Final Thoughts
Goal
Problem
Solution
Tactics
Framework for Effective Testing
Goal
Problem
Solution
Tactics
Framework for Effective Testing
Answering the “WHY”
– understanding
the Goal and the
Problem –
is the most important
step to effectively
test!
Goal
Problem
Solution
Tactics
Framework for Effective Testing
Once you answer the
why you will be able
to create solutions &
tactics rooted in
strategy.

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