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Welcome to…
  Marketing Campaigns
   that deliver results
    via Social Media
          Presented by Jackie Bese
   Managing Partner at Atomic Design & Consulting




#SSSDFW               @AtomicJackie
WHO AM I LISTENING TO
                                 …AND WHY?

                         Jackie Bese; AtomicDC.com

  15 years as Internet Marketing Agency Owner
B2B, B2C, Nonprofit, Publishing, Sports and Public
  Active in Social Media Marketing Community

            HASHTAG: #SSSDFW   @AtomicJackie
TODAY’S FOCUS

Integrating Social Media into your business

  Simple ways to manage your networks

     Some common mistakes we see

           Making sense of it all


         HASHTAG: #SSSDFW   @AtomicJackie
Twitter Vocabulary

•   @mention or @reply     example: @AtomicJackie
•   RT, Tweet              example: RT @AtomicJackie
•   #hashtag               example: #SSSDFW
•   DM or “DM me”          example: d AtomicJackie
•   Via
•   #FF




              HASHTAG: #SSSDFW   @AtomicJackie
Families, Friends and Brands are driving
   people to social media sites like
   Facebook, Twitter, and YouTube.
        HASHTAG: #SSSDFW   @AtomicJackie
“Ouch, I just got in a car wreck!”




          WHO CARES?
     HASHTAG: #SSSDFW   @AtomicJackie
THE IMPORTANCE OF ACTUALLY LISTENING




        HASHTAG: #SSSDFW   @AtomicJackie
WHERE TO START, HOW TO MANAGE ALL OF THIS?




          HASHTAG: #SSSDFW   @AtomicJackie
GETTING STARTED: DEFINE GOALS




     HASHTAG: #SSSDFW   @AtomicJackie
GETTING STARTED
Places you may need to be…

•   Google+                       “Participate where your
•   Facebook                      customers, staff, and
•   Twitter                       vendors already are.
•   LinkedIn / LI Groups          How do you know
•   Foursquare                    where that is?
•   Flickr                        ASK if you have to!”
•   Blogs
•   Industry Specific Niches


             HASHTAG: #SSSDFW   @AtomicJackie
GETTING STARTED: PROMOTION
Be sure to involve your entire organization. The
company staff should know why & how you are
using social media.


PROMOTION TIPS
Have staff promote, place in your email newsletter
& marketing materials, website(s), email
signatures, receipts & invoices, banner ads, get
Creative!

            HASHTAG: #SSSDFW   @AtomicJackie
TOOLS AND LINKS

       Search.Twitter.com/Advanced
      HootSuite.com / TweetDeck.com
             TweetAdder.com
            SocialMention.com
           Google.com/analytics
             HashTracking.com

             Enterprise Level:
MarketMeSuite, MutualMind, Raven, Radian 6,
           Visible Technologies

        HASHTAG: #SSSDFW   @AtomicJackie
My Favorite Discovery & Management Tools
http://search.twitter.com/advanced
Hootsuite.com
Tweetadder.com




            HASHTAG: #SSSDFW   @AtomicJackie
Hootsuite




HASHTAG: #SSSDFW   @AtomicJackie
Tweet Adder




Find. Add. Remove. Automate!
   HASHTAG: #SSSDFW   @AtomicJackie
SocialMention.com
                       Topics
                       Sentiment
                       Top keywords
                       Top users
                       Top hashtags #
                       Sources
                       Links to articles




HASHTAG: #SSSDFW   @AtomicJackie
COMMON MISTAKES
We see these all the time…

•   No defined professional manager
•   No SM policy for employees
•   No strategy, goals, measurements defined
•   Inconsistent branding & naming
•   Me!! Me!! Me!!
•   Infrequent updates
•   Not claiming directory listings (ie. Google Places)
•   Staff not promoting


             HASHTAG: #SSSDFW   @AtomicJackie
Facebook Quick Tips – 80/10/10 Rule
•   Create a landing page
•   Invite clients to participate
•   Entertain
•   Inform
•   Ask for the business
•   Add photos
•   Promote others
•   Leverage Facebook ads


               HASHTAG: #SSSDFW   @AtomicJackie
Location Based Social Media




   Check in, add tips & ratings to
locations around your area to alert
       people you’re nearby.


    HASHTAG: #SSSDFW   @AtomicJackie
SEO BENEFITS
Social signals are factoring in organic results.
Personalized results are already a reality for searchers!
MEASURING ROI: AN IMPERFECT SYSTEM
•   Direct / referral traffic to site
•   Organic search results
•   Event participants
•   Newsletter registrations
•   Reach, Fans, Engagement
•   Redeemed offers
•   Support costs down?
•   Recruiting costs down?


               HASHTAG: #SSSDFW   @AtomicJackie
CASE STUDY: DAVEYOBRIEN.ORG
•   Doubled previous years’
    registrations in 18 days

•   Over 3,000 Facebook fans in first
    month (now almost 20,000)

•   At height of campaign; mentioned
    every 2 minutes on social media

•   8,431% increase in site traffic after
    one month

                HASHTAG: #SSSDFW   @AtomicJackie
Thank you, time for Questions…?

    Connect with me here:
       Twitter.com/atomicjackie
      LinkedIn.com/in/jackiebese
       Facebook.com/jackiebese


   Download these slides at:
       AtomicDC.com


     HASHTAG: #SSSDFW   @AtomicJackie

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Socially Savvy Seminar-DFW

  • 1. Welcome to… Marketing Campaigns that deliver results via Social Media Presented by Jackie Bese Managing Partner at Atomic Design & Consulting #SSSDFW @AtomicJackie
  • 2. WHO AM I LISTENING TO …AND WHY? Jackie Bese; AtomicDC.com 15 years as Internet Marketing Agency Owner B2B, B2C, Nonprofit, Publishing, Sports and Public Active in Social Media Marketing Community HASHTAG: #SSSDFW @AtomicJackie
  • 3. TODAY’S FOCUS Integrating Social Media into your business Simple ways to manage your networks Some common mistakes we see Making sense of it all HASHTAG: #SSSDFW @AtomicJackie
  • 4. Twitter Vocabulary • @mention or @reply example: @AtomicJackie • RT, Tweet example: RT @AtomicJackie • #hashtag example: #SSSDFW • DM or “DM me” example: d AtomicJackie • Via • #FF HASHTAG: #SSSDFW @AtomicJackie
  • 5. Families, Friends and Brands are driving people to social media sites like Facebook, Twitter, and YouTube. HASHTAG: #SSSDFW @AtomicJackie
  • 6. “Ouch, I just got in a car wreck!” WHO CARES? HASHTAG: #SSSDFW @AtomicJackie
  • 7. THE IMPORTANCE OF ACTUALLY LISTENING HASHTAG: #SSSDFW @AtomicJackie
  • 8. WHERE TO START, HOW TO MANAGE ALL OF THIS? HASHTAG: #SSSDFW @AtomicJackie
  • 9. GETTING STARTED: DEFINE GOALS HASHTAG: #SSSDFW @AtomicJackie
  • 10. GETTING STARTED Places you may need to be… • Google+ “Participate where your • Facebook customers, staff, and • Twitter vendors already are. • LinkedIn / LI Groups How do you know • Foursquare where that is? • Flickr ASK if you have to!” • Blogs • Industry Specific Niches HASHTAG: #SSSDFW @AtomicJackie
  • 11. GETTING STARTED: PROMOTION Be sure to involve your entire organization. The company staff should know why & how you are using social media. PROMOTION TIPS Have staff promote, place in your email newsletter & marketing materials, website(s), email signatures, receipts & invoices, banner ads, get Creative! HASHTAG: #SSSDFW @AtomicJackie
  • 12. TOOLS AND LINKS Search.Twitter.com/Advanced HootSuite.com / TweetDeck.com TweetAdder.com SocialMention.com Google.com/analytics HashTracking.com Enterprise Level: MarketMeSuite, MutualMind, Raven, Radian 6, Visible Technologies HASHTAG: #SSSDFW @AtomicJackie
  • 13. My Favorite Discovery & Management Tools http://search.twitter.com/advanced Hootsuite.com Tweetadder.com HASHTAG: #SSSDFW @AtomicJackie
  • 14. Hootsuite HASHTAG: #SSSDFW @AtomicJackie
  • 15. Tweet Adder Find. Add. Remove. Automate! HASHTAG: #SSSDFW @AtomicJackie
  • 16. SocialMention.com Topics Sentiment Top keywords Top users Top hashtags # Sources Links to articles HASHTAG: #SSSDFW @AtomicJackie
  • 17. COMMON MISTAKES We see these all the time… • No defined professional manager • No SM policy for employees • No strategy, goals, measurements defined • Inconsistent branding & naming • Me!! Me!! Me!! • Infrequent updates • Not claiming directory listings (ie. Google Places) • Staff not promoting HASHTAG: #SSSDFW @AtomicJackie
  • 18. Facebook Quick Tips – 80/10/10 Rule • Create a landing page • Invite clients to participate • Entertain • Inform • Ask for the business • Add photos • Promote others • Leverage Facebook ads HASHTAG: #SSSDFW @AtomicJackie
  • 19. Location Based Social Media Check in, add tips & ratings to locations around your area to alert people you’re nearby. HASHTAG: #SSSDFW @AtomicJackie
  • 20. SEO BENEFITS Social signals are factoring in organic results. Personalized results are already a reality for searchers!
  • 21. MEASURING ROI: AN IMPERFECT SYSTEM • Direct / referral traffic to site • Organic search results • Event participants • Newsletter registrations • Reach, Fans, Engagement • Redeemed offers • Support costs down? • Recruiting costs down? HASHTAG: #SSSDFW @AtomicJackie
  • 22. CASE STUDY: DAVEYOBRIEN.ORG • Doubled previous years’ registrations in 18 days • Over 3,000 Facebook fans in first month (now almost 20,000) • At height of campaign; mentioned every 2 minutes on social media • 8,431% increase in site traffic after one month HASHTAG: #SSSDFW @AtomicJackie
  • 23. Thank you, time for Questions…? Connect with me here: Twitter.com/atomicjackie LinkedIn.com/in/jackiebese Facebook.com/jackiebese Download these slides at: AtomicDC.com HASHTAG: #SSSDFW @AtomicJackie

Hinweis der Redaktion

  1. What is the DRIVING factor behind all of this social media.
  2. Back to who is DRIVING social media? Well, perhaps this person…
  3. Many of us are looking for that magic cash cow but few define what exactly that is. Goals of social media can be everything from Increase sales & awarenessDecreasing costsAttracting Quality TalentListening for changes in the market placeIncreasing customer loyalty And so much moreStart your push into Social media with some of these questions answered.