Reaching a New Generation of Mobile Parents "Just in Time"
1. Reaching a New Generation
of Mobile Parents “Just in
Time”
eXtension Just in Time Parenting
Community of Practice
2. Aaron Ebata & Jill Bowers
University Of Illinois at Urbana-Champaign
Pat Tanner Nelson
University Of Delaware
Jenell Kelly
North Carolina Agricultural and Technical State University
Andrew Behnke
North Carolina State University
Ellen Abell
Auburn University
Sally Martin
University Of Nevada, Reno
Marissa Stone
Nova Southeastern University
3. Overview
•Delivering Parenting Education Just in Time
•Parents’ Preferences for Information and Advice
•Just In Time Parenting (JITP) electronic newsletters
•Monitoring the use and
impact of JITP
•How you can use and
promote JITP
5. Early Innovations
•Parenting information mailed directly to parents
•Small bits of relevant information that are
delivered just when needed – keyed to parents and
baby’s needs and development
•Combining efforts of many states to create one up-
to-date, evidence-based national parenting
education tool
6. Goals of JITP
•Foster developmentally appropriate
expectations
•Normalize the challenges of normative
developmental changes or behaviors
•Promote practices that support the healthy
development of children
•Provide strategies for coping with the
stresses of raising children and managing
family life
7. When your
child is You get
2 month
2 month
newsletter
12 month
12 month
newsletter
1 month
1 month
newsletter
8. •Rate the newsletters as more useful than any
other source of information.
•Report more positive parenting behaviors and
provide more stimulating learning environments
for their children.
•Have age-appropriate expectations and feel
reassured about their child’s development
•Can identify emerging problems and quickly find
appropriate help.
Parents Using JITP
Newsletters:
9. Greater impact among first-time
parents, as well as the youngest,
poorest and least educated
10. Parent Voices
“I think it's great you are reaching out to the community to
educate parents. It is very much needed.”
“JITP is helpful and easy to understand.”
“My only suggestion is to send JITP more often. I always look
forward to receiving the issues.”
“I think this publication was very useful for myself as a single
parent.”
“Make sure that young parents sign up for this newsletter before
leaving the hospital after having a baby. They need help and
advice and this newsletter is the right source of information.”
12. Today’s parents are….
•Seeking information online
•Less likely to attend
traditional programs
•Increasingly using social
media
•Using mobile devices to
access the internet
13. Sources of Parenting Information
Parents w/ Children Under 10 Years (Florida)
0
10
20
30
40
50
60
70
80
90
100
Mothers
Fathers
Radey, M., & Randolph, K.A. (2009). Parenting sources: How do parents differ
in their efforts to learn about parenting? Family Relations, 58, 536-548.
%reportinguse
14. Metzler, Sanders, Rusby, & Crowley, 2011
Preferences for Parenting Information
Parents of 3-6 Year Olds (National)
15.
16. Pew Internet and American Life Project, 2012, 2013
46% of American adults owned
smartphones (33% of 14-17 year olds)
Smartphone use highest for:
18-34 year olds
Blacks and Hispanics
Those making > $75,000
College educated
74% of 12-17 year olds access
the internet on mobile devices
Youth are using Mobile
Devices
17.
18. Devices Used to Access JITP
0
10
20
30
40
50
60
Desktop Laptop Tablet Phone
Parents of 1 Year Olds
Email Reminders Newsletters
19. Digital
Divide?
•Younger and unmarried
parents more likely to use
internet for parenting
information
(Radey & Randolph, 2009)
•Younger, poorer, less
educated report getting
more out of website for
parents (Steimle & Duncan, 2004)
31. Website Statistics (2012)
•111,057 visits from 75,969 individuals from 150
countries
• Top 5 were: US, India, UK, Philippines, and Canada
State Frequency
% Visits that
were new
California 5135 68
Iowa 3932 37
New York 3729 70
Texas 3539 71
Illinois 3515 62
32. 0 20 40 60 80 100
Text messages
Online course,webinar
Online videos
Smartphone apps
Classes, workshops
TV programs, DVDs
Online community
Social network
Support or playgroup
Brochures, newsletters
Childcare provider
Emailed newsletters
Website
Books, magazines
Doctors, health pros
JITP Newsletter
Parents of 2 Year Olds
Not useful Slightly-Moderately Very-Extremely Not Used
Survey: Sources of Information
33. Implications
•Electronic delivery systems and technological
applications are an important way for
reaching a large part of today’s parents
•But print and mail or hand-delivery may still
be important for those who have the most to
gain from the program
•JITP provides the “ready-to-go” content that
allows educators to use BOTH methods
34. How YOU Can Use JITP
Promote JITP directly to your clientele
Link to the JITP website from your website
Work with partner agencies to promote
print or electronic delivery
Attend an upcoming webinar
35. Just in Time Webinar!
Wednesday, Oct. 10th at 2:00 p.m. Eastern
How to broaden parent engagement and
increase the impact of your programming
with parents of young children.
1) text4baby – for moms with cellphones
2) Just in Time Parenting -- enrolling families and
tracking efforts
36. Aaron T. Ebata
ebata@illinois.edu
Pat Tanner Nelson
ptnelson@udel.edu
Jenell Kelly
jkelly@ag.ncat.edu
Contact Us!
jitp.extension.org
October 1, 2013
Hinweis der Redaktion
AARON
AARON
AARON will introduce Pat
PAT
PAT
PAT
PATHere is what we mean by “age-paced” or “just in time”
PAT
PAT
PATOur most recent effort of evaluating JITP delivery in Delaware shows clear evidence that the “tried and true” method of mailing or hand-delivering printed, age-relevant information to parents at just the right time is STILL an effective way of educating parents.Jenell Kelly will talk about why JITP has developed an electronic delivery system to complement the traditional printed newsletters.
JENELL
JENELLI’d like to provide some background information on why we have developed our electronically delivered “enewsletter” system, and why we will be unveiling a new version of that system.There are 4 trends that we see both anecdotally in the field, and from results of research. These are that….
JENELLLet’s look at the first two trends.A recent study looked at how parents in Florida actually looked for information about parenting.They found that less than one-third had taken a parenting class, but over 75% turned to the internet to seeK information about parenting
JENELLSimilarly, when parents were asked to identify how they would prefer to get information about parenting, parents of both troubled and non-troubled children were less likely to prefer classes and workshops, and more likely to prefer a TV program on online information,
JENELLA second trend is that Americans are increasingly using social networking sites, and the rate of adoption is fastest among 18-29 year olds – the cohort that most likely includes first-time parents. Parents are seeing and sharing information that they “like” on sites that are not traditional websites.
JENELLThe last trend is that more people are using smartphones, especially the young, and more are using mobile devices to access the internet.Some of you might be concerned about the possible income disparities in Smartphone ownership
JENELLThe Pew Internet & American Life project has found that the income discrepancy in smartphone ownership is SMALLEST among those 18-29 years old – the age group that includes young parents.
JENELLRur own evaluation shows that between 30-40% of current JITP subscribers use either a phone or table to read the email reminders or the newsletter content itself. Here the light bars show the percentage of subscribers who read email reminders on each device, while the darker bars show the percentage of subscribers who read the newsletter on that device.
JENELLWhat is even more important however, is the growing evidence that younger, poorer, and unmarried parents seem more likely to seek information on the internet, and are more likely to report learning something that is useful from these resources.
AARONFirst, created electronic delivery system for subscribers (English and Spanish, PDFs for those who wanted print, etc.)Second, expanded website for those who might not subscribe but could find on webThird, in process of creating access for expanded types of devices
Each issue includes information about:What children are like at that age, including typical developmental milestonesTips on ways parents can keep children safe, promote healthy development, and build a strong relationship, andSuggestions for how parents can try to manage the stresses of raising children
AARONSubscription information provides numbers and locations of subscribers, as well as rates of opening email and clicking on linksGoogle analytics provides information about website visits, how website accessed, location of viewers and much moreSurvey of users at 1, 2, 3 years plus indepth evaluation (RHS) help provide data about knowledge and behavior change and in-depth evaluation of subscribers
From subscription platform, we can identify the numbers and locations of subscribers.New Hampshire largest number of subscribers 1133 17.1%
What is the geographic location of JITP visitors?How do parents/caregivers access the JITP newsletters? How do they engage with the content when they are on the site? To address these questions, we have collected data from Google Analytics, a visitor-tracking website statistics program to monitor when and where participants came from, how long they engaged with content, how they made website visits, and the types of content they engaged with. 49% accessed the site through search engines27% got to the site from email reminders24% were referred from other websitesFacebook directed 679 visits and 3,014 page views15% of visits were from mobile devices
We now turn to how subscribers of the 1st generation of electronically delivered newsletters viewed the newsletter. First, here is how parents of 2-year olds rated the usefulness of the JITP newsletter
PAT or AARONDigital methods can have the same old challengesJust because they subscribe does not mean they will readThere may be “dropoff” seen in the use of other web-based programsMore parents visited the site than subscribedContinuing evaluation will help determine most effective approaches