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The importance of properly
describing risks
A world in which all projects succeed
APM North West Branch & APM Risk Management SIG
10 October 2016
Peter Simon HonFAPM PMP
Director – Lucidus Consulting Limited
www.lucidusconsulting.com
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Risk descriptions
• Please take a few minutes to write a risk
description on the card provided.
• Write the risk in the format you would
see in your own firm’s risk register or
database.
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Risk descriptions
• Assuming the risk you have written is a
threat or downside risk, i.e. a risk that if it
happened would have a negative effect on
one or more of the project objectives...
• Now (on the other side of the card) write an
opportunity or upside risk, i.e. a risk that if
it happened would have a positive effect on
one or more of the project objectives.
• If it was an opportunity then write a threat.
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Background
• In September 2000, David Hillson
published his article “Project Risks –
Identifying Causes, Risks, and Effects” –
(PM Network).
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Background
• Since then most international standards
and reference texts have adopted the use
of this structured way of describing risks.
• According to “some people” using this
approach has had the greatest influence
on improving risk management in
practice.
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
The PRAM Risk Management Process
PRAM refers to the APM’s
Project RiskAnalysis and
Management (PRAM) Guide
From TheAssociation for Project Management’s Project RiskAnalysis and Management Guide – Second Edition - 2004
INITIATE
IDENTIFY
ASSESS
PLAN
RESPONSES
IMPLEMENT
RESPONSES
MANAGEPROCESS
INITIATE
IDENTIFY
ASSESS
PLAN
RESPONSES
IMPLEMENT
RESPONSES
MANAGEPROCESS
• A risk that is identified is a risk
that can be managed…
• If you fail to identify a risk, it
means you have taken it.
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
• A risk that is understood is a risk
that can be managed…
• If you fail to understand a risk,
it means you can’t manage it.
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
• Therefore, in order to make risks
manageable, it is essential that risks are
described in a way that allows them to be
understood by all who read them.
• This includes those who have written the
risk (perhaps when they are revisited in,
say, three months time) and those who
have little knowledge of the project. The
‘metalanguage’ helps to do this.
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
• The ‘metalanguage’ helps to transcend
language barriers.
• It also really helps in the later
assessment of both probability and
impact by clearly separating the risk
event from the effect/consequence.
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Definition of a risk event
• APM BoK 6 – “An uncertain event, or set of
circumstances that would, if it occurred, have an
effect on the achievement of one or more
objectives”
• PMI PMBOK© 5 – “An uncertain event or condition
that, if it occurs, has a positive or negative effect
on one or more of the project objectives such as
scope, schedule, cost and quality. A risk may
have one or more causes and, if it occurs, it may
have one or more impacts.”
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
The bow-tie diagram
Issues
Uncertainties
Uncertain
Event
Prevention
Actions
Recovery
Actions
Risk Event
Rangeofoutcomes
Downside
Upside
Risk Responses
Cause Consequence
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Structured risk descriptions
• In order to assist in the risk management process it
is essential that risks are properly described using:
Cause
• Definite events or
set of
circumstances that
exist in the
environment and
which give rise to
uncertainty
Risk
Event
• Uncertain events
or set of
circumstances
that, if they
occur, would
affect objectives
Effect
• Unplanned
variations from
objectives, either
positive or
negative, which
arise as the result
of risks occurring
As a result of <definite cause>, <uncertain event>
may occur, which would lead to <effect on objective(s)>
(David Hillson - PMNetwork - September 2000)
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
16 tips on how to describe
your risks properly
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
The cause must be a fact.
Many causes of risk events are current
issues, which by definition are facts.
Inclusion of one of the key words ‘may’, ‘might’
or ‘could’, or other words like ‘future’ would
confirm that a risk event (not a fact) is being
described.
1
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
One of the key words ‘may’, ‘might’
or ‘could’ must be used in the risk
event description.
This avoids the inclusion of issues and
ensures that what is being described is
actually uncertain.
It helps not to use alternative words like
‘possible’, ‘potential’ or ‘chance’ – just
stick to the key words.
2
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
The effect or consequence of the risk
event must specifically state which of
the project’s objectives are impacted.
Try not to be too verbose. It should be easy
to recognise which objective or objectives
are impacted.
The ‘so what?’ question needs to be
avoided.
3
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Do not use any of the key words
‘may’, ‘might’ or ‘could’ when
describing the effect(s) or
consequence(s).
Use words like ‘will’ or ‘would’. Assuming
the impact will happen makes it is easier to
assess. It removes the double uncertainty.
4
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
An opportunity or positive risk event
should have a net beneficial impact
on objectives.
Therefore, phrases like ‘removing the
chance of delay’ or ‘avoiding cost overruns’
or ‘increasing the probability that
schedules will be met’ are not acceptable
as they are unquantifiable.
5
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
A risk event has to be something that
might happen and which is different
from the base case.
Therefore, it is vitally important to be
totally aware of what is already being
planned.
6
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
The measurable impact of the effect
or consequence is against the base
case.
Therefore, it is again important to know
what is currently included in the cost
estimate or schedule in order to define a
positive or negative impact.
7
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
The temptation to quantity the risk
should be avoided, so words like
‘high’, ‘major’ or ‘significant’ must
not be included in either the risk
event or the effect/consequence.
Quantification is done in the next phase of
assessment. Any earlier quantification will
only be the writer’s view and this can easily
be biased. It can also change.
8
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Make sure you actually describe the
correct risk event and not the
effect/consequence.
This often happens when long risk event
descriptions are included leading to a ‘may’
statement which is actually an effect or
consequence.
9
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Do not include two or more causes in
the source of uncertainty unless they
are definitely linked.
Although a risk event can have multiple
causes, it is better to keep them separate.
The risk string should be one cause > one
risk event > multiple effects.
10
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Do not include two risks in one risk
event description. This is often
evident by the inclusion of two of
the key words ‘may’, ‘might’ or
‘could’.
Apart from anything else, later assessment
of probability will be difficult/impossible,
so either they must be separated or one
should be converted to a ‘will’ or ‘would’.
11
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
If your risk event contains words like
‘may lead to cost overrun’ or ‘may
reduce the duration’ you probably
have the wrong risk event and you
are actually describing the effect or
consequence.
All impacts on objectives must be in the
effect. Remember, it is always better to
assume the effect/consequence will occur.
12
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Avoid including responses (actions)
in the effect/consequence – just stick
to what will happen if the risk event
occurs.
In addition any response would be only your
own opinion and it might be wrong.
13
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Try to make your risk descriptions –
risk strings (cause, risk event and
effect/consequence) – as precise as
possible.
This does not mean they need to be short.
14
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Opportunities/upside risks should not
be choices.
A risk event is something that could
logically happen purely by chance. Using
the words ‘the project may’ suggests that
this is not a chance event but a choice/
decision that the project team or
organisation can make.
15
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Beware of risk titles – short form
descriptions of the risk.
By shortening the full description it is
possible to remove the actual sense of the
risk. These then get used in discussion and
what is behind the risk gets lost.
16
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
A structured description of a risk which
separates cause, risk event and effect
“As a result of <existing condition>,
<uncertain event> may occur,
which would lead to <effect on objectives>”
Key words :
– is, do, has, has not … [present condition]
– may, might, could … [uncertain future]
– would, will … [consequential future]
The risk metalanguage
Structured risk descriptions
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
• The cause must be a fact.
• The risk event must be written as an
uncertainty using one of the key words
‘may’, ‘might’ or ‘could’.
• The effect/consequence must clearly state
which of the project's objectives is
impacted. There should be no need to
guess or infer what objective is impacted.
In summary (1)
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
• The effect/consequence should include one
of the words ‘will’ or ‘would’.
• It helps to read the whole risk string (cause
– risk-event – effect) as one sentence – this
often points out where there are
disconnects e.g. the risk event doesn't link
to the cause or the effect doesn't relate to
the risk event.
In summary (2)
© Lucidus Consulting Limited 2016 www.lucidusconsulting.com
Creating Value by
Shedding Light on Planned
Change
Peter Simon HonFAPM PMP
peter@lucidusconsulting.com
07900 554536
www.lucidusconsulting.com
This presentation was delivered
at an APM event
To find out more about
upcoming events please visit our
website www.apm.org.uk/events

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The importance of properly describing risks, presented by Peter Simon, 10th Oct 2016, APM North West branch conference

  • 1. The importance of properly describing risks A world in which all projects succeed APM North West Branch & APM Risk Management SIG 10 October 2016 Peter Simon HonFAPM PMP Director – Lucidus Consulting Limited www.lucidusconsulting.com © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 2. Risk descriptions • Please take a few minutes to write a risk description on the card provided. • Write the risk in the format you would see in your own firm’s risk register or database. © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 3. Risk descriptions • Assuming the risk you have written is a threat or downside risk, i.e. a risk that if it happened would have a negative effect on one or more of the project objectives... • Now (on the other side of the card) write an opportunity or upside risk, i.e. a risk that if it happened would have a positive effect on one or more of the project objectives. • If it was an opportunity then write a threat. © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 4. Background • In September 2000, David Hillson published his article “Project Risks – Identifying Causes, Risks, and Effects” – (PM Network). © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 5. Background • Since then most international standards and reference texts have adopted the use of this structured way of describing risks. • According to “some people” using this approach has had the greatest influence on improving risk management in practice. © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 6. The PRAM Risk Management Process PRAM refers to the APM’s Project RiskAnalysis and Management (PRAM) Guide From TheAssociation for Project Management’s Project RiskAnalysis and Management Guide – Second Edition - 2004 INITIATE IDENTIFY ASSESS PLAN RESPONSES IMPLEMENT RESPONSES MANAGEPROCESS INITIATE IDENTIFY ASSESS PLAN RESPONSES IMPLEMENT RESPONSES MANAGEPROCESS
  • 7. • A risk that is identified is a risk that can be managed… • If you fail to identify a risk, it means you have taken it. © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 8. • A risk that is understood is a risk that can be managed… • If you fail to understand a risk, it means you can’t manage it. © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 9. • Therefore, in order to make risks manageable, it is essential that risks are described in a way that allows them to be understood by all who read them. • This includes those who have written the risk (perhaps when they are revisited in, say, three months time) and those who have little knowledge of the project. The ‘metalanguage’ helps to do this. © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 10. • The ‘metalanguage’ helps to transcend language barriers. • It also really helps in the later assessment of both probability and impact by clearly separating the risk event from the effect/consequence. © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 11. Definition of a risk event • APM BoK 6 – “An uncertain event, or set of circumstances that would, if it occurred, have an effect on the achievement of one or more objectives” • PMI PMBOK© 5 – “An uncertain event or condition that, if it occurs, has a positive or negative effect on one or more of the project objectives such as scope, schedule, cost and quality. A risk may have one or more causes and, if it occurs, it may have one or more impacts.” © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 12. The bow-tie diagram Issues Uncertainties Uncertain Event Prevention Actions Recovery Actions Risk Event Rangeofoutcomes Downside Upside Risk Responses Cause Consequence © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 13. Structured risk descriptions • In order to assist in the risk management process it is essential that risks are properly described using: Cause • Definite events or set of circumstances that exist in the environment and which give rise to uncertainty Risk Event • Uncertain events or set of circumstances that, if they occur, would affect objectives Effect • Unplanned variations from objectives, either positive or negative, which arise as the result of risks occurring As a result of <definite cause>, <uncertain event> may occur, which would lead to <effect on objective(s)> (David Hillson - PMNetwork - September 2000) © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 14. 16 tips on how to describe your risks properly © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 15. The cause must be a fact. Many causes of risk events are current issues, which by definition are facts. Inclusion of one of the key words ‘may’, ‘might’ or ‘could’, or other words like ‘future’ would confirm that a risk event (not a fact) is being described. 1 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 16. One of the key words ‘may’, ‘might’ or ‘could’ must be used in the risk event description. This avoids the inclusion of issues and ensures that what is being described is actually uncertain. It helps not to use alternative words like ‘possible’, ‘potential’ or ‘chance’ – just stick to the key words. 2 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 17. The effect or consequence of the risk event must specifically state which of the project’s objectives are impacted. Try not to be too verbose. It should be easy to recognise which objective or objectives are impacted. The ‘so what?’ question needs to be avoided. 3 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 18. Do not use any of the key words ‘may’, ‘might’ or ‘could’ when describing the effect(s) or consequence(s). Use words like ‘will’ or ‘would’. Assuming the impact will happen makes it is easier to assess. It removes the double uncertainty. 4 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 19. An opportunity or positive risk event should have a net beneficial impact on objectives. Therefore, phrases like ‘removing the chance of delay’ or ‘avoiding cost overruns’ or ‘increasing the probability that schedules will be met’ are not acceptable as they are unquantifiable. 5 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 20. A risk event has to be something that might happen and which is different from the base case. Therefore, it is vitally important to be totally aware of what is already being planned. 6 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 21. The measurable impact of the effect or consequence is against the base case. Therefore, it is again important to know what is currently included in the cost estimate or schedule in order to define a positive or negative impact. 7 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 22. The temptation to quantity the risk should be avoided, so words like ‘high’, ‘major’ or ‘significant’ must not be included in either the risk event or the effect/consequence. Quantification is done in the next phase of assessment. Any earlier quantification will only be the writer’s view and this can easily be biased. It can also change. 8 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 23. Make sure you actually describe the correct risk event and not the effect/consequence. This often happens when long risk event descriptions are included leading to a ‘may’ statement which is actually an effect or consequence. 9 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 24. Do not include two or more causes in the source of uncertainty unless they are definitely linked. Although a risk event can have multiple causes, it is better to keep them separate. The risk string should be one cause > one risk event > multiple effects. 10 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 25. Do not include two risks in one risk event description. This is often evident by the inclusion of two of the key words ‘may’, ‘might’ or ‘could’. Apart from anything else, later assessment of probability will be difficult/impossible, so either they must be separated or one should be converted to a ‘will’ or ‘would’. 11 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 26. If your risk event contains words like ‘may lead to cost overrun’ or ‘may reduce the duration’ you probably have the wrong risk event and you are actually describing the effect or consequence. All impacts on objectives must be in the effect. Remember, it is always better to assume the effect/consequence will occur. 12 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 27. Avoid including responses (actions) in the effect/consequence – just stick to what will happen if the risk event occurs. In addition any response would be only your own opinion and it might be wrong. 13 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 28. Try to make your risk descriptions – risk strings (cause, risk event and effect/consequence) – as precise as possible. This does not mean they need to be short. 14 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 29. Opportunities/upside risks should not be choices. A risk event is something that could logically happen purely by chance. Using the words ‘the project may’ suggests that this is not a chance event but a choice/ decision that the project team or organisation can make. 15 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 30. Beware of risk titles – short form descriptions of the risk. By shortening the full description it is possible to remove the actual sense of the risk. These then get used in discussion and what is behind the risk gets lost. 16 © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 31. A structured description of a risk which separates cause, risk event and effect “As a result of <existing condition>, <uncertain event> may occur, which would lead to <effect on objectives>” Key words : – is, do, has, has not … [present condition] – may, might, could … [uncertain future] – would, will … [consequential future] The risk metalanguage Structured risk descriptions © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 32. • The cause must be a fact. • The risk event must be written as an uncertainty using one of the key words ‘may’, ‘might’ or ‘could’. • The effect/consequence must clearly state which of the project's objectives is impacted. There should be no need to guess or infer what objective is impacted. In summary (1) © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 33. • The effect/consequence should include one of the words ‘will’ or ‘would’. • It helps to read the whole risk string (cause – risk-event – effect) as one sentence – this often points out where there are disconnects e.g. the risk event doesn't link to the cause or the effect doesn't relate to the risk event. In summary (2) © Lucidus Consulting Limited 2016 www.lucidusconsulting.com
  • 34. Creating Value by Shedding Light on Planned Change Peter Simon HonFAPM PMP peter@lucidusconsulting.com 07900 554536 www.lucidusconsulting.com
  • 35. This presentation was delivered at an APM event To find out more about upcoming events please visit our website www.apm.org.uk/events