Right people, right change - Nick Fewings
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70% of projects fail to achieve their desired goals and 3 of the top reasons relate to people. In this interactive, colourful and memorable presentation find out why this occurs.
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Right people, right change - Nick Fewings
- 1. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 1 Inspiring People, Delivering Results ‘Right People, Right Result’ Leading Change Effectively Nick Fewings, Director The Colour Works exists to unleash potential, ignite transformational leadership and coaching capability to transform the way people work and the results they, their team and their organisation achieve.
- 2. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 2 Inspiring People, Delivering Results Living the values From manager to leader Developing & leading high performance Team- Working Facilitating coaching conversations Unleashing potential Developing a performance culture Coaching Personal Impact Building rapport Overcoming buying resistance Sales team peer coaching Recruitment Interviewing styles and types Using the profile From job spec to team fit Sales Creating trust, commitment & accountability Team performance diagnostic Improving team effectiveness Leadership
- 3. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 3 Inspiring People, Delivering Results Fact: 70% of business change fails to achieve desired goals 2. Lack of team skills and proven approach to change 1. Lack of strong leadership Source: NAO/OGC – Know yourself, warts and all – Know your team & have a plan
- 4. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 4 Inspiring People, Delivering Results Client Briefing • Multi-cultural project team of 30 with cultural issues • No clear leadership • Silo mentality and poor communication • Poor understanding of common vision/goals • Challenging work/life balance • Low morale
- 5. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 5 Inspiring People, Delivering Results Psychological Preferences There are 3 pairs of preferences: Introversion – Extraversion how we react to inner & outer experiences Thinking – Feeling how we make decisions Sensation – Intuition how we take in & process information Carl Gustav Jung 1875-1961
- 6. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 6 Inspiring People, Delivering Results The Insights - Colour Energies Competitive Demanding Determined Strong-willed Purposeful Driver Sociable Dynamic Demonstrative Enthusiastic Persuasive Expressive Caring Encouraging Sharing Patient Relaxed Amiable Cautious Precise Deliberate Questioning Formal Analytical
- 7. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 7 Inspiring People, Delivering Results The Insights 4 Colour Energies On a bad day… Aggressive Controlling Driving Overbearing Intolerant Excitable Frantic Indiscreet Flamboyant Hasty Docile Bland Plodding Reliant Stubborn Stuffy Indecisive Suspicious Cold Reserved
- 8. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 8 Inspiring People, Delivering Results Weaknesses May lack detail and focus Too casual for some Poor planner Can lose interest Strengths Knowledgeable and detailed Has an air of competence Asks lots of questions Very thorough right to the end Complementary Styles Strengths Quick to build relationships Friendly and sociable Adaptable, imaginative Can see the big picture Weaknesses A bit reserved at first Overlook others’ feelings May be rigid & unimaginative Can focus on unimportant details Sunshine Yellow Cool Blue
- 9. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 9 Inspiring People, Delivering Results Weaknesses Slow to adapt to change Seem to lack enthusiasm Unsure of themselves Reliant on others Strengths Love challenges Want to get things done Confident of their ability Influence others Fiery Red Strengths Builds deep relationships Natural listener Sincere and warm Patient Weaknesses Can be seen as arrogant Poor listener Can be too cold and pushy May not let others finish speaking Earth Green Complementary Styles
- 10. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 10 Inspiring People, Delivering Results Profiles Personal Profile Foundation Chapter Management Chapter Effective Selling Chapter Personal Achievement Chapter Interview Chapter Nick Fewings 06/01/12
- 11. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 11 Inspiring People, Delivering Results Measuring our preferences BLUE GREEN YELLOW RED Persona (Conscious) 1.04 17% 3.24 54% 4.88 81% 4.72 79% 37.2% 6 3 0 BLUE GREEN YELLOW RED Persona (Less conscious) 1.12 19% 1.28 21% 4.96 83% 2.76 46% 6 3 0 Preference Flow 100 0 100 50 50
- 12. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 12 Inspiring People, Delivering Results Remember your card order? 8-Type Colour Mix Descriptors MOST LEAST TYPE Inspirer Helper Motivator Reformer Motivator Director Observer Coordinator Reformer Supporter Coordinator Helper
- 13. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 13 Inspiring People, Delivering Results Insights 72-type wheel
- 14. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 14 Inspiring People, Delivering Results Team Wheel Determination Monitors Performance Product Knowledge Results Focus Decisive Assertive Drive Enthusiasm Positive Thinking Persuasive Creative People Skills Helps Others Flexible Shares Ideas Supportive Listens, Loyal Team Approach Planning Organisation Time Management Sets Standards Product Knowledge Analysis
- 15. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 15 Inspiring People, Delivering Results Wheel Pos'n Blue Green Yellow Red 21 4.40 2.64 2.52 4.60 41 4.36 3.28 2.20 4.48 22 3.64 2.12 2.88 5.68 22 4.20 2.52 2.60 4.52 42 4.20 1.20 3.08 5.28 42 3.80 2.96 3.08 4.36 42 3.84 2.60 3.16 4.88 23 1.56 0.56 4.40 5.68 43 3.40 2.44 3.80 5.28 43 3.44 1.68 4.12 5.60 141 3.12 3.44 2.44 3.76 144 2.80 3.60 3.28 4.48 25 2.00 1.56 5.00 4.92 26 2.44 2.76 4.00 3.36 46 1.56 3.76 5.24 4.04 46 1.88 3.32 5.16 4.12 27 2.56 3.20 4.12 2.96 27 1.92 4.12 4.72 2.32 50 3.36 5.12 4.32 1.88 33 5.56 4.48 1.36 0.92 15 4.72 2.88 1.96 2.96 36 4.12 2.36 2.80 3.92 56 4.12 2.44 3.20 3.36 56 4.52 2.20 3.40 4.16 153 4.64 3.04 3.80 2.56
- 16. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 16 Inspiring People, Delivering Results Team Average Scores 3.45 2.81 4.00 6 3 0 Blue Green Yellow Red 3.47
- 17. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 17 Inspiring People, Delivering Results eNgage! Defining Task Clear Vision Goal Setting Timescales Driving Responsibilities Innovation “How Can We..?” Motivation Ideas Optimism Impact: - People - Teams Consultation Inclusion Bringing people along Risk assessment Processes Monitoring Checking Evaluation Detail Action InspirationPeople Values Planning
- 18. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 18 Inspiring People, Delivering Results ENGAGING STAKEHOLDERS
- 19. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 19 Inspiring People, Delivering Results Who is my Audience?
- 20. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 20 Inspiring People, Delivering Results The Golden Rule
- 21. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 21 Inspiring People, Delivering Results “People do not resist change – people change all the time. What people resist is having others impose change on them” Margaret Wheatley Harvard University
- 22. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 22 Inspiring People, Delivering Results Vision Skills FeedbackIncentives Action Plan+ +++ = CHANGE Thousand (2000) adapted from Knoster, T. (1991) Leading Complex Change Skills FeedbackIncentives Action Plan+++ = Confusion Vision FeedbackIncentives Action Plan+ ++ = Anxiety Vision Skills Feedback Action Plan+ ++ = Resistance Vision Skills Incentives Action Plan+ ++ = Frustration Vision Skills FeedbackIncentives+ ++ = Treadmill + + + +
- 23. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 23 Inspiring People, Delivering Results Effective Change Management The Transition Curve
- 24. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 24 Inspiring People, Delivering Results ‘The Famous Five’ Clarify The Change Communicate Involve Staff Manage Resistance Track Progress
- 25. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 25 Inspiring People, Delivering Results 4. Communicate - Feedback Goal directed Action orientated Time focussed One point of contact Small task force Opportunities to share ideas Face to face Visual Involvement Detailed written information Measures of success Clear unambiguous messages Logical not emotive What is expected of individuals Small groups Ability to give feedback Q & A sessions
- 26. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 26 Inspiring People, Delivering Results Team Performance Audit
- 27. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 27 Inspiring People, Delivering Results Team Effectiveness Diagnostic 0.00 1.00 2.00 3.00 4.00 5.00 6.00 Objectives Decision-Making Accountability & Commitment Vision Communication Involvement Creativity Atmosphere Feelings Trust Valuing Differences Meetings Review of Process Roles & Responsibilities Problem-Solving Approach to Tasks
- 28. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 28 Inspiring People, Delivering Results A High-Performing Team? 0.00 1.00 2.00 3.00 4.00 5.00 6.00 Objectives Decision-Making Accountability & Commitment Vision Communication Involvement Creativity Atmosphere Feelings Trust Valuing Differences Meetings Review of Process Roles & Responsibilities Problem-Solving Approach to Tasks
- 29. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 29 Inspiring People, Delivering Results A Team with Issues? 0.00 1.00 2.00 3.00 4.00 5.00 6.00 Objectives Decision-Making Accountability & Commitment Vision Communication Involvement Creativity Atmosphere Feelings Trust Valuing Differences Meetings Review of Process Roles & Responsibilities Problem-Solving Approach to Tasks
- 30. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 30 Inspiring People, Delivering Results Areas Run 1 Run 2 Run 3 % diff Participation 4.56 5.06 5.53 9% Acceptance 4.67 5.22 5.47 5% Objectives 4.87 5.33 5.40 1% Accountability & Commitment 4.25 4.83 5.33 10% Roles & Responsibilities 4.01 4.83 5.33 10% Atmosphere 4.76 5.11 5.20 2% Diversity 4.30 4.67 5.20 11% Direction 5.00 5.11 5.20 2% Review 4.20 4.56 5.07 11% Communication 4.68 5.00 5.07 1% Trust 4.43 5.00 5.00 0% Innovation 4.20 4.44 4.87 10% Decisions 4.10 4.83 4.87 1% Meetings 3.68 4.28 4.73 11% Process 3.95 4.39 4.73 8% Planning & Follow-through 3.87 4.44 4.60 4%
- 31. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 31 Inspiring People, Delivering Results Team 1 Objectives 5.43 Roles & Responsibilities 5.33 Participation 5.19 Trust 5.14 Meetings 5.10 Direction 5.05 Accountability & Commitment 5.05 Review 5.05 Diversity 4.95 Communication 4.95 Atmosphere 4.90 Acceptance 4.90 Process 4.81 Planning & Follow-through 4.76 Decisions 4.71 Innovation 4.43 Team 2 Participation 5.53 Acceptance 5.47 Objectives 5.40 Accountability & Commitment 5.33 Roles & Responsibilities 5.33 Atmosphere 5.20 Diversity 5.20 Direction 5.20 Review 5.07 Communication 5.07 Trust 5.00 Innovation 4.87 Decisions 4.87 Meetings 4.73 Process 4.73 Planning & Follow-through 4.60 Team 3 Participation 5.11 Objectives 5.07 Roles & Responsibilities 5.04 Accountability & Commitment 4.93 Diversity 4.89 Acceptance 4.85 Direction 4.85 Process 4.74 Trust 4.67 Decisions 4.67 Atmosphere 4.63 Communication 4.59 Planning & Follow-through 4.56 Meetings 4.48 Review 4.41 Innovation 4.26 Team 4 Participation 5.43 Diversity 5.38 Accountability & Commitment 5.38 Atmosphere 5.29 Acceptance 5.29 Trust 5.19 Review 5.14 Roles & Responsibilities 5.14 Direction 5.10 Objectives 4.95 Decisions 4.81 Communication 4.76 Innovation 4.71 Meetings 4.71 Planning & Follow-through 4.48 Process 4.33 Sub-team Results
- 32. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 32 Inspiring People, Delivering Results The Result • Multi-cultural project team of 30 with cultural issues • Broke down the cultural barriers • No clear leadership • Leader identified and agreed • Silo mentality and poor communication • Barriers removed and lines of communication established • Poor understanding of common vision/goals • Vision agreed and goals clarified • Challenging work/life balance • Social events put in place and weekend activities • Low morale • Improved morale, self-esteem and buzz
- 33. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 33 Inspiring People, Delivering Results "Through Colour Works, we have learnt a lot about ourselves and the dynamics of the team. By sharing our individual profiles with each other and focusing on our 'team wheel' we have been able to develop a much better understanding of our different styles and strengths and how they can be used to complement each other. The team development days and Team Audits have helped us to build better relationships and work more effectively as a whole project team - our communication is more open , collaborative working is more focused and we have a greater appreciation of the contribution each member makes to the team resulting in our project being back on track and delivering against client needs" 12 Months Later – Client Feedback
- 34. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 34 Inspiring People, Delivering Results What You Can Do Next • Consider a Personal Impact workshop for you and your team • Visit The Colour Works Community page at www.thecolourworks.com for free tips, hints, articles, blogs on leadership, communication and team-work • Sign-up to receive our regular Colour Working newsletter with lots of interesting articles and learning
- 35. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 35 Inspiring People, Delivering Results nick@thecolourworks.com 07966 306903 0845 045 0933 LinkedIn: Nick Fewings Twitter: ColourfulNick