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THE POWER
OF BEING
UNDERSTOOD
AUDIT | TAX | CONSULTING
PROGRAMME GOVERNANCE
Mike Ward – Consulting Director
Contents
 Programmes
 Context
 Programme governance
 6 elements of governance
 Three examples of applying the model to programme governance
 Concluding remarks
 References
Programmes
• Programmes exist within an organisation’s environment
alongside other (non-project and programme) activities.
It is a crucial requirement of good governance to
differentiate between activities that are geared to
‘running the business’ i.e. operations, from those
activities that are designed to ‘change the business’ –
namely the projects and programmes.
• Programmes are temporary management structures
designed to help organisations achieve specific
objectives [APM].
• Programmes deal with outcomes; projects deal with
outputs [MSPŠ].
MSPŠ is a Registered Trademark of AXELOS Limited
Context – the challenge
• Do we really need another layer of
governance?
– The project delivers products to time,
cost, scope, risk, quality, benefit
– The portfolio ensures that the
prioritised investments (projects and
programmes) will deliver the business
strategy
– The programme creates the
environment (or capability) in which to
deliver agreed benefits as defined by
the Blueprint
portfolio governance
programme
governance
project
governance
Programme Governance
ISO
21500
• Governance is the framework by which an
organisation is directed and controlled.
• Project/Programme governance includes but
is not limited to those areas of organisational
governance that are specifically related to
project/programme activities
APM • The governance of project/programme management concerns
those areas of corporate governance that are specifically
related to project/programme activities.
• Effective governance of programme management ensures that
an organisation’s portfolio is aligned to the organisation’s
objectives, is delivered efficiently, and is sustainable.
• Governance of programme management also supports the
means by which the board and other major stakeholders
exchange timely, relevant and reliable information
Research has shown that a governance
process is at its most effective when all
interested parties are actively involved and
can communicate constructively in an open
manner
Institute of Civil Engineers: Client Best Practice Guide
“Programme Governance is the
framework or system through which
programmes are conceived,
authorised, controlled and seen to
deliver their change outcomes and
benefits”
6 elements of governance
Behaviour and Relationships:
• enabling clarity of roles and with it
accountability and incentives to perform;
• being clear on stakeholders to be engaged;
• engendering collaboration and living the
core values and behaviour.
Control
environment
Threats &
opportunities
Control
activities
Information,
measures &
monitoring
Assurance
Behaviours
and
relationships
 Is there a shared understanding within the
Sponsoring Group of what the objectives of
the programme are?
 Is the Sponsoring Group fully supportive of
the SRO?
 Has the Sponsoring Group demonstrated
committed to the programme?
 Is the programme aligned with the strategic
objectives?
Key points on other 5 elements of governance
• Provides discipline and structure to the programme, sets the tone of the venture,
and ensures that the baseline and governance rules are in place and understood
Control
Environment
• Identifies the risks and other areas of uncertainty and puts in place mitigating
actions to ensure delivery of the agreed benefits (or better)
Threats &
Opportunities
• Confirms that the agreed activities, procedures and processes are followed to
deliver the desired business outcomes – including reviews and authorisation points
Control
Activities
• Provides appropriate and relevant information - a “single version of the truth” which
is available, transparent and communicated to those that need it in a timely fashion
Information,
Measures &
Monitoring
• Ensures that the assurance plan and activities are carried out to provide confidence
in the quality of work being done and certainty of the likely outcomesAssurance
Example 1: agreeing the programme lifecycle
Key
Governance and Assurance Activity: Review
X
Governance and Assurance Activity: Approval
Governance and Assurance Activity: Exit Condition
A
R
Developing the
Programme Mandate
Enterprise
Baseline
Identifying a
Programme
Defining a Programme
Programme
Mandate
Vision
Initial Programme
Business Case
Capability Study
Programme
Business Case
Programme
Management
Baseline
Delivering a Tranche
End of Tranche
Report
Plan for
Programme
Closure
Closing a Programme
Post Investment
Appraisal
End Programme
Report
Programme
Management Plan
Programme Plans
Periodic
Programme
Information
Programme Brief
Risk Register
Programme
Preparation Plan
A A A X R X A
Trigger
event
Assumptions,
dependencies
RX
Show interfaces to project
lifecycle
Example 2: defining the steps
•Appoint the key roles
•Create the Vision and Blueprint
•Define the Programme Organisation
Control
environment
•Analyse threats and opportunities
•Agree controls and mitigation actions
Threats and
opportunities
•Conduct a Deliverability Study
•Develop the Programme Management Strategies and Plans
•Develop the Business Case
Control
activities
•Develop Benefit Map and Benefit Profiles
•Establish Benefits Measures and other KPIs
•Produce the Programme Report
Information,
measures &
monitoring
•Agree assurance activities
•Confirm proposed delivery option
•Confirm the Business Case is viable
Assurance
Example 3: defining the programme IAAP
• Review programme objectives and Business Case
• Hold interviews with key stakeholders
• Assess compliance requirements
Assess the need for assurance
• Identify assurance providers and scope
• Review plan for all external activity
• Understand reporting lines and measures
Understand the sources of
assurance
• Map key risks to sources of assurance
• Highlight gaps where additional assurance is required
• Consolidate and remove any duplicate activity
Develop integrated assurance map
• Develop the plan to cover totality of assurance required
• Document the programme integrated approvals and assurance plan
• Circulate internally and to providers of assurance
Develop assurance plan
Concluding remarks
• Thee word assurance is used a lot in
everyday language and can mean
different things to different people. It is
important that everyone involved is
clear on what is meant by assurance
for their own organisation, and where
assurances come from.
• Do we really know what we think we
know? Governance provides the
framework to find out.
Assurance
Provides Confidence/evidence/Certainty
To Management
That What needs to be happening is actually happening
References
1. Managing Successful Programmes (MSP) – AXELOS
Limited
2. Management of Risk (MoR) - AXELOS Limited
3. Managing Successful Projects with PRINCE2 - AXELOS
Limited
4. Directing Successful Projects with PRINCE2 - AXELOS
Limited
5. Management of Portfolios (M_o_P) - AXELOS Limited
6. A Guide to Integrated Assurance – APM
7. Directing Change – APM
8. Project Management Body of Knowledge 6th Edition -
APM
9. Factors in Project Success – APM
10. UK Corporate Governance Code – Financial Reporting
Council
11. A Guide to the Project Management Body of Knowledge
(PMBOK Guide) 5th Edition – Project Management
Institute
12. Guidance on Project Management (ISO21500) – ISO
13. Improving Infrastructure Delivery – HM Treasury
14. Common Causes of Project Failure 2012 – Cabinet Office
15. Major Projects Approvals and Assurance Guidance –
Infrastructure and Projects Authority
16. OGC Gateway Review for Programmes & Projects –
Office of Government Commerce
17. Assurance for High Risk Projects 2010 – National Audit
Office
18. Initiating Successful projects 2011 – National Audit Office
19. Assurance for Major Projects 2012 - National Audit Office
20. Major Projects Authority: assurance toolkit
Questions
and answers?
Thank you
for your time
and attention
Governance of Project
Management
Roger Garrini
16
APM Governance SIG
APM Governance SIG
17
Governance SIG
Objectives
 Be the UK focus
 Advance understanding
 Contribute to good practice
 Influence national and
international standard making
authorities
 Influence those operationally
responsible
 Develop ambassadors and 18….in the governance of project management (change)
Activities
 Engagement – CxO level
as well as APM members
 Conferences and Seminars
 Publications
 Influence of, and
contribution to, standards
Directing Change
2nd edition 2011
19
Co-Directing Change
2007 (being updated)
Sponsoring Change
2009
Free to APM members at www.apm.org.uk/memberdownloads
GovSIG Publications
Agile Directing Agile
Change (being
developed)
What is Governance of
Project Management /
Change?
20
Definitions
‘Corporate governance involves a set of relationships between a company’s
management, its board, its shareholders and other stakeholders.
Corporate governance also provides the structure through which the objectives of
the company are set, and the means of attaining those objectives and monitoring
performance are determined’
Organisation for Economic Co-operation and Development
OECD Principles of Corporate Governance 2004
www.oecd.org
21
“Governance of project management refers to the
set of policies, functions, processes, procedures
and responsibilities that define the establishment,
management and control of projects, programmes
and portfolios”
APM BoK 6th EditionLinked but separate from Project
Governance!
(management framework within which project decisions are made and accounted for)
Overall Context
22
22
Mission
Strategy &
Objectives
Portfolio Mgmt –
Definition &
Monitoring
Operational
Planning & Mgmt
Programme and Project
Mgmt of authorised
P&Ps
Operational Mgmt
of on-going operations
(BAU)
Organisational and External Resources delivering tasks
Vision
22
23
“No such thing as failed projects, only failed governance”
Andrew Bragg – Former CEO APM
24
“poor performance results in organisations
wasting $109m in every $1bn invested in
projects”
“high performing organisations
successfully complete 89% of their
projects, while low performers complete
only 36% successfully”
“Fit-for-purpose governance strongly
influences project and programme
success”
“higher performance is correlated with
higher maturity”.
“there is a highly visible
disconnect between
Executive Teams and
Project Managers”
“C-Suite are often
missing in action”.
Misalignment of ‘Run the
business’ and ‘Change
the business’ results in
‘wastage’ of resources
“only 62% of programmes have an established
or mature link between programme objectives
and organisational strategy and only 50% of the
respondents felt that the boundaries of their
organisations portfolio were clearly defined and
decision making well supported”
“Just 42% of companies reported having high alignment of
projects and organisational strategy”
“Companies with high degrees of alignment have more
successful projects (69%) compares with companies with low
alignment (45%)”
“80% of the projects with
active sponsors reported
a success rate of 75%,
which is much higher
than the average”
“actively engaged
sponsors is the top
driver of project
success”
Sources:
2014 PMI Pulse Survey
PwC 2104 Global Survey
PwC 2012 Global Survey
APM Factors for Project Success 2014
“only 38% of programmes
had established processes
to identify benefits at the
outset”
“only 20% had robust
benefits measurement
processes in place during
implementation”
“lower value projects
are more successful
than large more
complicated projects”
“of the success factors, ‘delivery to
time’ showed the least success”
“62% of portfolios do not have
benefits in the sponsor’s personal
performance targets”
“Only 57% of sponsors had
received sponsor training”
Why is Good Governance important?
 Key success factor for project outcomes (from APM Study)
 Competitive advantage for businesses
 Provides for internal controls
 Externally, it reassures stakeholders that their money is
being invested well
 Good governance is increasingly demanded by
shareholders, government and regulators
 To comply with external regulations and legislation (e.g.
25
Governance of
project management
principles
26
Directing Change from APM
1. Portfolio direction
2. Sponsorship
3. PM Capability
4. Disclosure and reporting27
Directing Change Principles - 1
28
Directing Change Principles - 2
29
Requires competent people in
every role
30
Even if we have “good people” are they fully competent in
the project role and “game” that we expect them to “play”?
Sponsoring Change
32
Sponsoring Change:
A Guide to the Governance Aspects of Project Sponsorship, APM 2009
What would you expect from the project
sponsor?
Why does every project
need a sponsor?
 Separation of Decision Making
Objectives, appointment of the PM, Start/ stop
 Oversight of the PM function
Challenge
 Accountability for benefits
After the project has delivered
 Stakeholder Management
Attributes of Successful Project Sponsorship
34
 Project Sponsor effectiveness = best single predicator of
project success or failure
 Appoint a named Sponsor early in the project lifecycle
 Critical success attributes:
1. Support
2. Continuity
3. Alignment
 Personal Attributes:
1. Understanding
2. Competence
3. Credibility
4. Commitment
Co-Directing Change
Co-owned Projects
Guidance on
• Context
• Benefits/pitfalls
• Principles
• Key Questions
Summary - Effective Governance
Ensure that an organisation’s project/change portfolio is
aligned to the organisation’s objectives and is delivered
efficiently (maximising value)
Ensure that the organisation is aware of risks, minimises
project failures and maximises the beneficial outcomes (value)
from their overall portfolio of projects in a sustainable and
transparent manner
THE POWER
OF BEING
UNDERSTOOD
AUDIT | TAX | CONSULTING
CORPORATE GOVERNANCE
APM North West branch AGM
MAY 2016
Corporate Governance
What is corporate governance?
• Corporate governance is the system by which companies are directed and controlled.
• The purpose of corporate governance is to facilitate effective, entrepreneurial and prudent
management that can deliver the long-term success of the company.
• Boards of directors are responsible for the governance of their companies.
• The responsibilities of the board include setting the company’s strategic aims, providing the
leadership to put them into effect, supervising the management of the business and
reporting to shareholders on their stewardship.
Source: UK Code of Governance, Financial Reporting Council, September 2014.
Corporate Governance – Main Principles
Leadership
• Every company should be headed by an effective board which is collectively responsible
for the long-term success of the company.
• There should be a clear division of responsibilities at the head of the company between the
running of the board and the executive responsibility for the running of the company’s
business. No one individual should have unfettered powers of decision.
• The chairman is responsible for leadership of the board and ensuring its effectiveness on
all aspects of its role.
• As part of their role as members of a unitary board, non-executive directors should
constructively challenge and help develop proposals on strategy.
Source: UK Code of Governance, Financial Reporting Council, September 2014.
Corporate Governance – Main Principles
Effectiveness
• The board and its committees should have the appropriate balance of skills, experience,
independence and knowledge of the company to enable them to discharge their respective
duties and responsibilities effectively.
• All directors should be able to allocate sufficient time to the company to discharge their
responsibilities effectively.
• The board should be supplied in a timely manner with information in a form and of a quality
appropriate to enable it to discharge its duties.
Source: UK Code of Governance, Financial Reporting Council, September 2014.
Corporate Governance – Main Principles
Accountable
• The board should present a fair, balanced and understandable assessment of the
company’s position and prospects.
• The board is responsible for determining the nature and extent of the principal risks it is
willing to take in achieving its strategic objectives. The board should maintain sound risk
management and internal control systems.
• The board should establish formal and transparent arrangements for considering how they
should apply the corporate reporting, risk management and internal control principles and
for maintaining an appropriate relationship with the company’s auditors.
Source: UK Code of Governance, Financial Reporting Council, September 2014.
Corporate Governance – Main Principles
Remuneration and Shareholder Engagement
Remuneration
• Executive directors’ remuneration should be designed to promote the long-term success of
the company.
• There should be a formal and transparent procedure for developing policy on executive
remuneration and for fixing the remuneration packages of individual directors.
Shareholder Engagement
• There should be a dialogue with shareholders based on the mutual understanding of
objectives. The board as a whole has responsibility for ensuring that a satisfactory dialogue
with shareholders takes place.
• The board should use general meetings to communicate with investors and to encourage
their participation.
Source: UK Code of Governance, Financial Reporting Council, September 2014.
Board Tasks
4 key tasks of a Board
1. Establish vision, mission and values
2. Set strategy and structure
3. Delegate to management
4. Exercise accountability to shareholders and be responsible to relevant stakeholders
(Source: Standards for the Board, Institute of Directors)
Board Tasks
Set strategy and structure
• Review and evaluate present and future opportunities, threats and risks in the external environment; and
current and future strengths, weaknesses and risks relating to the company.
• Determine strategic options, select those to be pursued, and decide the means to implement and
support them.
• Determine the business strategies and plans that underpin the corporate strategy.
• Ensure that the company's organisational structure and capability are appropriate for implementing the
chosen strategies.
• Determine the company's appetite for risk.
Delegate to management
• Delegate authority to management, and monitor and evaluate the implementation of policies, strategies
and business plans.
• Ensure that internal controls are effective.
• Communicate with senior management.
(Source: Standards for the Board, Institute of Directors)
Board Tasks
Set strategy and structure
• Review and evaluate present and future opportunities, threats and risks in the external environment; and
current and future strengths, weaknesses and risks relating to the company.
• Determine strategic options, select those to be pursued, and decide the means to implement and
support them.
• Determine the business strategies and plans that underpin the corporate strategy.
• Ensure that the company's organisational structure and capability are appropriate for implementing the
chosen strategies.
• Determine the company's appetite for risk.
Delegate to management
• Delegate authority to management, and monitor and evaluate the implementation of policies, strategies
and business plans.
• Ensure that internal controls are effective.
• Communicate with senior management.
(Source: Standards for the Board, Institute of Directors) Further Guidance in APM’s “Directing Change”
Board Meeting 2016
Business as
usual meeting
Board Meeting 2017
Forward looking
meeting
Strategic Planning – Board role
• Stocktake (including SWOT)
• Horizon scan (including PESTLE)
• Determine direction of travel
• Develop strategic plan and enabling strategies (including people/processes/structures)
• Monitor implementation
• Repeat
Project/Programme Management
Strategy implementation
• Well governed and structured approach which supports delegation of responsibilities
• Task and finish groups as opposed to formal Board Committee enshrined in the Articles or
Constitution
• Separates BAU and change activities – allows single focus and discrete resourcing at
operational level and separation of agenda items at Board level
• Provides regular and formal oversight arrangements
• Use established risk based methodologies for effective filtering of key risks/issues
• Provide succinct RAG based reporting (CRaB)
How Project/Programme Management can support Boards
QUESTIONS
AND ANSWERS?
This presentation was delivered at an
APM event
To find out more about upcoming
events please visit our website
www.apm.org.uk/events

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North West branch Annual General Meeting & "Lessons on Governance"

  • 2. PROGRAMME GOVERNANCE Mike Ward – Consulting Director
  • 3. Contents  Programmes  Context  Programme governance  6 elements of governance  Three examples of applying the model to programme governance  Concluding remarks  References
  • 4. Programmes • Programmes exist within an organisation’s environment alongside other (non-project and programme) activities. It is a crucial requirement of good governance to differentiate between activities that are geared to ‘running the business’ i.e. operations, from those activities that are designed to ‘change the business’ – namely the projects and programmes. • Programmes are temporary management structures designed to help organisations achieve specific objectives [APM]. • Programmes deal with outcomes; projects deal with outputs [MSPŠ]. MSPŠ is a Registered Trademark of AXELOS Limited
  • 5. Context – the challenge • Do we really need another layer of governance? – The project delivers products to time, cost, scope, risk, quality, benefit – The portfolio ensures that the prioritised investments (projects and programmes) will deliver the business strategy – The programme creates the environment (or capability) in which to deliver agreed benefits as defined by the Blueprint portfolio governance programme governance project governance
  • 6. Programme Governance ISO 21500 • Governance is the framework by which an organisation is directed and controlled. • Project/Programme governance includes but is not limited to those areas of organisational governance that are specifically related to project/programme activities APM • The governance of project/programme management concerns those areas of corporate governance that are specifically related to project/programme activities. • Effective governance of programme management ensures that an organisation’s portfolio is aligned to the organisation’s objectives, is delivered efficiently, and is sustainable. • Governance of programme management also supports the means by which the board and other major stakeholders exchange timely, relevant and reliable information Research has shown that a governance process is at its most effective when all interested parties are actively involved and can communicate constructively in an open manner Institute of Civil Engineers: Client Best Practice Guide “Programme Governance is the framework or system through which programmes are conceived, authorised, controlled and seen to deliver their change outcomes and benefits”
  • 7. 6 elements of governance Behaviour and Relationships: • enabling clarity of roles and with it accountability and incentives to perform; • being clear on stakeholders to be engaged; • engendering collaboration and living the core values and behaviour. Control environment Threats & opportunities Control activities Information, measures & monitoring Assurance Behaviours and relationships  Is there a shared understanding within the Sponsoring Group of what the objectives of the programme are?  Is the Sponsoring Group fully supportive of the SRO?  Has the Sponsoring Group demonstrated committed to the programme?  Is the programme aligned with the strategic objectives?
  • 8. Key points on other 5 elements of governance • Provides discipline and structure to the programme, sets the tone of the venture, and ensures that the baseline and governance rules are in place and understood Control Environment • Identifies the risks and other areas of uncertainty and puts in place mitigating actions to ensure delivery of the agreed benefits (or better) Threats & Opportunities • Confirms that the agreed activities, procedures and processes are followed to deliver the desired business outcomes – including reviews and authorisation points Control Activities • Provides appropriate and relevant information - a “single version of the truth” which is available, transparent and communicated to those that need it in a timely fashion Information, Measures & Monitoring • Ensures that the assurance plan and activities are carried out to provide confidence in the quality of work being done and certainty of the likely outcomesAssurance
  • 9. Example 1: agreeing the programme lifecycle Key Governance and Assurance Activity: Review X Governance and Assurance Activity: Approval Governance and Assurance Activity: Exit Condition A R Developing the Programme Mandate Enterprise Baseline Identifying a Programme Defining a Programme Programme Mandate Vision Initial Programme Business Case Capability Study Programme Business Case Programme Management Baseline Delivering a Tranche End of Tranche Report Plan for Programme Closure Closing a Programme Post Investment Appraisal End Programme Report Programme Management Plan Programme Plans Periodic Programme Information Programme Brief Risk Register Programme Preparation Plan A A A X R X A Trigger event Assumptions, dependencies RX Show interfaces to project lifecycle
  • 10. Example 2: defining the steps •Appoint the key roles •Create the Vision and Blueprint •Define the Programme Organisation Control environment •Analyse threats and opportunities •Agree controls and mitigation actions Threats and opportunities •Conduct a Deliverability Study •Develop the Programme Management Strategies and Plans •Develop the Business Case Control activities •Develop Benefit Map and Benefit Profiles •Establish Benefits Measures and other KPIs •Produce the Programme Report Information, measures & monitoring •Agree assurance activities •Confirm proposed delivery option •Confirm the Business Case is viable Assurance
  • 11. Example 3: defining the programme IAAP • Review programme objectives and Business Case • Hold interviews with key stakeholders • Assess compliance requirements Assess the need for assurance • Identify assurance providers and scope • Review plan for all external activity • Understand reporting lines and measures Understand the sources of assurance • Map key risks to sources of assurance • Highlight gaps where additional assurance is required • Consolidate and remove any duplicate activity Develop integrated assurance map • Develop the plan to cover totality of assurance required • Document the programme integrated approvals and assurance plan • Circulate internally and to providers of assurance Develop assurance plan
  • 12. Concluding remarks • Thee word assurance is used a lot in everyday language and can mean different things to different people. It is important that everyone involved is clear on what is meant by assurance for their own organisation, and where assurances come from. • Do we really know what we think we know? Governance provides the framework to find out. Assurance Provides Confidence/evidence/Certainty To Management That What needs to be happening is actually happening
  • 13. References 1. Managing Successful Programmes (MSP) – AXELOS Limited 2. Management of Risk (MoR) - AXELOS Limited 3. Managing Successful Projects with PRINCE2 - AXELOS Limited 4. Directing Successful Projects with PRINCE2 - AXELOS Limited 5. Management of Portfolios (M_o_P) - AXELOS Limited 6. A Guide to Integrated Assurance – APM 7. Directing Change – APM 8. Project Management Body of Knowledge 6th Edition - APM 9. Factors in Project Success – APM 10. UK Corporate Governance Code – Financial Reporting Council 11. A Guide to the Project Management Body of Knowledge (PMBOK Guide) 5th Edition – Project Management Institute 12. Guidance on Project Management (ISO21500) – ISO 13. Improving Infrastructure Delivery – HM Treasury 14. Common Causes of Project Failure 2012 – Cabinet Office 15. Major Projects Approvals and Assurance Guidance – Infrastructure and Projects Authority 16. OGC Gateway Review for Programmes & Projects – Office of Government Commerce 17. Assurance for High Risk Projects 2010 – National Audit Office 18. Initiating Successful projects 2011 – National Audit Office 19. Assurance for Major Projects 2012 - National Audit Office 20. Major Projects Authority: assurance toolkit
  • 15. Thank you for your time and attention
  • 16. Governance of Project Management Roger Garrini 16 APM Governance SIG
  • 18. Governance SIG Objectives  Be the UK focus  Advance understanding  Contribute to good practice  Influence national and international standard making authorities  Influence those operationally responsible  Develop ambassadors and 18….in the governance of project management (change) Activities  Engagement – CxO level as well as APM members  Conferences and Seminars  Publications  Influence of, and contribution to, standards
  • 19. Directing Change 2nd edition 2011 19 Co-Directing Change 2007 (being updated) Sponsoring Change 2009 Free to APM members at www.apm.org.uk/memberdownloads GovSIG Publications Agile Directing Agile Change (being developed)
  • 20. What is Governance of Project Management / Change? 20
  • 21. Definitions ‘Corporate governance involves a set of relationships between a company’s management, its board, its shareholders and other stakeholders. Corporate governance also provides the structure through which the objectives of the company are set, and the means of attaining those objectives and monitoring performance are determined’ Organisation for Economic Co-operation and Development OECD Principles of Corporate Governance 2004 www.oecd.org 21 “Governance of project management refers to the set of policies, functions, processes, procedures and responsibilities that define the establishment, management and control of projects, programmes and portfolios” APM BoK 6th EditionLinked but separate from Project Governance! (management framework within which project decisions are made and accounted for)
  • 22. Overall Context 22 22 Mission Strategy & Objectives Portfolio Mgmt – Definition & Monitoring Operational Planning & Mgmt Programme and Project Mgmt of authorised P&Ps Operational Mgmt of on-going operations (BAU) Organisational and External Resources delivering tasks Vision 22
  • 23. 23 “No such thing as failed projects, only failed governance” Andrew Bragg – Former CEO APM
  • 24. 24 “poor performance results in organisations wasting $109m in every $1bn invested in projects” “high performing organisations successfully complete 89% of their projects, while low performers complete only 36% successfully” “Fit-for-purpose governance strongly influences project and programme success” “higher performance is correlated with higher maturity”. “there is a highly visible disconnect between Executive Teams and Project Managers” “C-Suite are often missing in action”. Misalignment of ‘Run the business’ and ‘Change the business’ results in ‘wastage’ of resources “only 62% of programmes have an established or mature link between programme objectives and organisational strategy and only 50% of the respondents felt that the boundaries of their organisations portfolio were clearly defined and decision making well supported” “Just 42% of companies reported having high alignment of projects and organisational strategy” “Companies with high degrees of alignment have more successful projects (69%) compares with companies with low alignment (45%)” “80% of the projects with active sponsors reported a success rate of 75%, which is much higher than the average” “actively engaged sponsors is the top driver of project success” Sources: 2014 PMI Pulse Survey PwC 2104 Global Survey PwC 2012 Global Survey APM Factors for Project Success 2014 “only 38% of programmes had established processes to identify benefits at the outset” “only 20% had robust benefits measurement processes in place during implementation” “lower value projects are more successful than large more complicated projects” “of the success factors, ‘delivery to time’ showed the least success” “62% of portfolios do not have benefits in the sponsor’s personal performance targets” “Only 57% of sponsors had received sponsor training”
  • 25. Why is Good Governance important?  Key success factor for project outcomes (from APM Study)  Competitive advantage for businesses  Provides for internal controls  Externally, it reassures stakeholders that their money is being invested well  Good governance is increasingly demanded by shareholders, government and regulators  To comply with external regulations and legislation (e.g. 25
  • 27. Directing Change from APM 1. Portfolio direction 2. Sponsorship 3. PM Capability 4. Disclosure and reporting27
  • 30. Requires competent people in every role 30 Even if we have “good people” are they fully competent in the project role and “game” that we expect them to “play”?
  • 32. 32 Sponsoring Change: A Guide to the Governance Aspects of Project Sponsorship, APM 2009 What would you expect from the project sponsor?
  • 33. Why does every project need a sponsor?  Separation of Decision Making Objectives, appointment of the PM, Start/ stop  Oversight of the PM function Challenge  Accountability for benefits After the project has delivered  Stakeholder Management
  • 34. Attributes of Successful Project Sponsorship 34  Project Sponsor effectiveness = best single predicator of project success or failure  Appoint a named Sponsor early in the project lifecycle  Critical success attributes: 1. Support 2. Continuity 3. Alignment  Personal Attributes: 1. Understanding 2. Competence 3. Credibility 4. Commitment
  • 36. Co-owned Projects Guidance on • Context • Benefits/pitfalls • Principles • Key Questions
  • 37. Summary - Effective Governance Ensure that an organisation’s project/change portfolio is aligned to the organisation’s objectives and is delivered efficiently (maximising value) Ensure that the organisation is aware of risks, minimises project failures and maximises the beneficial outcomes (value) from their overall portfolio of projects in a sustainable and transparent manner
  • 39. CORPORATE GOVERNANCE APM North West branch AGM MAY 2016
  • 40. Corporate Governance What is corporate governance? • Corporate governance is the system by which companies are directed and controlled. • The purpose of corporate governance is to facilitate effective, entrepreneurial and prudent management that can deliver the long-term success of the company. • Boards of directors are responsible for the governance of their companies. • The responsibilities of the board include setting the company’s strategic aims, providing the leadership to put them into effect, supervising the management of the business and reporting to shareholders on their stewardship. Source: UK Code of Governance, Financial Reporting Council, September 2014.
  • 41. Corporate Governance – Main Principles Leadership • Every company should be headed by an effective board which is collectively responsible for the long-term success of the company. • There should be a clear division of responsibilities at the head of the company between the running of the board and the executive responsibility for the running of the company’s business. No one individual should have unfettered powers of decision. • The chairman is responsible for leadership of the board and ensuring its effectiveness on all aspects of its role. • As part of their role as members of a unitary board, non-executive directors should constructively challenge and help develop proposals on strategy. Source: UK Code of Governance, Financial Reporting Council, September 2014.
  • 42. Corporate Governance – Main Principles Effectiveness • The board and its committees should have the appropriate balance of skills, experience, independence and knowledge of the company to enable them to discharge their respective duties and responsibilities effectively. • All directors should be able to allocate sufficient time to the company to discharge their responsibilities effectively. • The board should be supplied in a timely manner with information in a form and of a quality appropriate to enable it to discharge its duties. Source: UK Code of Governance, Financial Reporting Council, September 2014.
  • 43. Corporate Governance – Main Principles Accountable • The board should present a fair, balanced and understandable assessment of the company’s position and prospects. • The board is responsible for determining the nature and extent of the principal risks it is willing to take in achieving its strategic objectives. The board should maintain sound risk management and internal control systems. • The board should establish formal and transparent arrangements for considering how they should apply the corporate reporting, risk management and internal control principles and for maintaining an appropriate relationship with the company’s auditors. Source: UK Code of Governance, Financial Reporting Council, September 2014.
  • 44. Corporate Governance – Main Principles Remuneration and Shareholder Engagement Remuneration • Executive directors’ remuneration should be designed to promote the long-term success of the company. • There should be a formal and transparent procedure for developing policy on executive remuneration and for fixing the remuneration packages of individual directors. Shareholder Engagement • There should be a dialogue with shareholders based on the mutual understanding of objectives. The board as a whole has responsibility for ensuring that a satisfactory dialogue with shareholders takes place. • The board should use general meetings to communicate with investors and to encourage their participation. Source: UK Code of Governance, Financial Reporting Council, September 2014.
  • 45. Board Tasks 4 key tasks of a Board 1. Establish vision, mission and values 2. Set strategy and structure 3. Delegate to management 4. Exercise accountability to shareholders and be responsible to relevant stakeholders (Source: Standards for the Board, Institute of Directors)
  • 46. Board Tasks Set strategy and structure • Review and evaluate present and future opportunities, threats and risks in the external environment; and current and future strengths, weaknesses and risks relating to the company. • Determine strategic options, select those to be pursued, and decide the means to implement and support them. • Determine the business strategies and plans that underpin the corporate strategy. • Ensure that the company's organisational structure and capability are appropriate for implementing the chosen strategies. • Determine the company's appetite for risk. Delegate to management • Delegate authority to management, and monitor and evaluate the implementation of policies, strategies and business plans. • Ensure that internal controls are effective. • Communicate with senior management. (Source: Standards for the Board, Institute of Directors)
  • 47. Board Tasks Set strategy and structure • Review and evaluate present and future opportunities, threats and risks in the external environment; and current and future strengths, weaknesses and risks relating to the company. • Determine strategic options, select those to be pursued, and decide the means to implement and support them. • Determine the business strategies and plans that underpin the corporate strategy. • Ensure that the company's organisational structure and capability are appropriate for implementing the chosen strategies. • Determine the company's appetite for risk. Delegate to management • Delegate authority to management, and monitor and evaluate the implementation of policies, strategies and business plans. • Ensure that internal controls are effective. • Communicate with senior management. (Source: Standards for the Board, Institute of Directors) Further Guidance in APM’s “Directing Change”
  • 48. Board Meeting 2016 Business as usual meeting
  • 49. Board Meeting 2017 Forward looking meeting
  • 50. Strategic Planning – Board role • Stocktake (including SWOT) • Horizon scan (including PESTLE) • Determine direction of travel • Develop strategic plan and enabling strategies (including people/processes/structures) • Monitor implementation • Repeat Project/Programme Management
  • 51. Strategy implementation • Well governed and structured approach which supports delegation of responsibilities • Task and finish groups as opposed to formal Board Committee enshrined in the Articles or Constitution • Separates BAU and change activities – allows single focus and discrete resourcing at operational level and separation of agenda items at Board level • Provides regular and formal oversight arrangements • Use established risk based methodologies for effective filtering of key risks/issues • Provide succinct RAG based reporting (CRaB) How Project/Programme Management can support Boards
  • 53. This presentation was delivered at an APM event To find out more about upcoming events please visit our website www.apm.org.uk/events

Hinweis der Redaktion

  1. 16
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  3. FOR THOSE WHO DON’T KNOW APM FOREMOST INSTITUTION IN UK – OVER 20,000 MEMBERS AND GROWING. APPLYING FOR ROYAL CHARTER
  4. 60000 thousand copies downloaded / sold. Well regarded advice and guidance on how to go about applying good governance practice to the Management of Projects. 2nd edition Directing change is ranked 53,000 in amazon.co.uk   This is a very good ranking (there are 3m books on Amazon….) Going to use tonight Over 60,000 copies of the first edition of this guide are in use internationally by boards of directors, public sector governing bodies, their advisers, academics, trainers and the next generation of senior management currently studying management and business studies. Great Feedback of its use for training, performance improvement, auditing and standard s development in continental Europe, In eastern Europe, in USA and Canada and as far afield as Australia.
  5. 20
  6. FAILURE OF PROJECTS STILL – SUCCESS / FAILURE STILL SAME AS 30 YEARS AGO – WE ARE NOT LEARNING SOME MAY BE FAMILIAR – OLD BUT STILL A SOURCE OF GOOD LEARNING COMMON THREAD IN THEIOR FAILURE – FAILURE OF GOVERNANCE SAME LESSONS REALISTIC TIMESCALES SINGLE SPONSORSHIP WITH AUTHORITY / ACCOUNTABILITY ENGAGE WITH STAKEHOLDERS PRAGMATIC REQUIREMENTS SHORT DELIVERY STEPS – BREAK IT DOWN ESPECIALLY IF NEW AREAS OF TECHNOLOGY GOOD PRACTICE GOVERNANCE
  7. The benefits of good P3 governance include the optimisation of investment, avoidance of common reasons for failure, and motivation of staff through better communication. The application of good governance minimises risks arising from change and maximises the benefits. Good governance can be demonstrated through: the adoption of a disciplined life cycle governance that includes approval gates at which viability is reviewed and approved; recording and communicating decisions made at approval gates; the acceptance of responsibility by the organisation’s management board for P3 governance; establishing clearly defined roles, responsibilities and performance criteria for governance; developing coherent and supportive relationships between business strategy and P3; procedures that allow a management board to call for an independent scrutiny of projects, programmes and portfolios; fostering a culture of improvement and frank disclosure of P3 information; giving members of delegated bodies the capability and resources to make appropriate decisions; ensuring that business cases are supported by information that allows reliable decision-making; ensuring that stakeholders are engaged at a level that reflects their importance to the organisation and in a way that fosters trust; the deployment of suitably qualified and experienced people; ensuring that P3 management adds value.
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  9. FOCUS ON GOPM – AIMED AT BOARD MEMBERS ALSO ON MANAGEMENT SYSTEM EFFECTIVENESS OF GOVERNANCE EFFICIENCY OF GOVERNANCE OVERALL OUTCOMES OF GOVERNANCE
  10. HOW OFTEN DO WE PUT OUT POOR PROJECT PLAYERS – HEREIN LIES AN ISSUE. THEY MAY BE GOOD AT THEIR FIELD – BUT NEED THEM TO BE GOOD TO PLAY THE PROJECT GAME. SO PM CAPABILITY ESSENTIAL – GOVERNANCE – THE SENIOR PEOPLE NEED TO ENSURE IN PLACE AND NO MAKE DO. JUST A GOOD PM DOES NOT BEING SUCCESS. SHOULD BE NO EXCUSE FOR HAVING POOR PLAYERS IN POSITION. AGAIN AN EXEC ACCOUNTABILITY EXAMPLE PROJECT – 5 UNITS, BOARD MEMBERS REMOTE, LITTLE EXEC REVIEWS, NO GATES, NO CPO, BIDDING 80% OF APPROACHES, NPD BUDGET SET AS %AGE OF REVENUE > SUB-OPTIMAL DECISIONS. DECSION CONFERENCING, CPO, PROCESSES, ASSURANCE, MATURITY AUDIT +++
  11. Support: sponsors should have appropriate organisational support in terms of clear authority, access to decision makers and adequate resources Continuity: there should be continuity of sponsorship through the life cycle, including when necessary appointing a replacement with effective handover between individuals Alignment: sponsors should be motivated to act in the long-term interests of the organisation, providing professional and ethical leadership consistent with it culture and values. Other key sponsor attributes to consider are given below: Understanding: the sponsor must understand the role, its significance and the project context Competence: the sponsor must have the knowledge, personal attitudes and skills to fulfil the role Credibility: the sponsor must be accepted by stakeholders as suitable for the role Commitment: the sponsor must give the role the personal time and priority necessary to fulfil its duties and responsibilities Engagement: the sponsor must be willing to take personal ownership of the project and to ensure that effective communications are in place and be able to influence people