Jordan Information and Communications Technology Sector Presentation - May 2014

1. Jordan’s ICT Industry
ICT Association of Jordan – int@j
May 2014

2. int@j Background
 Driven by His Majesty’s vision for a strong private ICT Sector
 Established in 2000 as the ICT industry-support association under
the REACH Initiative
 Lead with MoICT implementation of the REACH Initiative (2000-
2006) and the National ICT Strategy (2007-2011) and (2013 –
2017)
• Includes more than 200 companies in IT, Telecom, Outsourcing,
Content, Internet and Mobile businesses, membership is open to
all ICT companies
• Focuses on advocacy, promotion and marketing, capacity
building, research and publications, and ICT Clusters

3. Sector Vision
Jordan to become a major regional
ICT leader and an internationally
recognized exporter of ICT products
& services, capitalizing on its core
human capital advantage

4. Jordan’s ICT Sector
 Started back in 1999 (REACH Initiative) and followed with the
National ICT Strategy for a strong industry (2007-2011)
 Fastest growing sector in Jordan's economy (Avg. 25% growth)
 More than 84,000 jobs in total (direct/indirect/induced)
 Contribution of 12% to GDP (10% direct, 4% indirect)
 On the ground international companies (Cisco, Microsoft,
Oracle, HP, Yahoo, Intel, Ericsson)

5.  Strong ICT Sector accomplishment (12% to 14% of GDP)
 ICT Average salaries is JD 800 to JD 900 (upper middle class)
 ICT is an enabler of the whole economy and creator of wealth
ICT is a pillar of Jordan’s Economy
Source:
- Manufacturing, Construction, and Agriculture GDP and Employment: Department of Statistics
- ICT: int@j Industry Classification and Statistics 2012
- Tourism: Ministry of Tourism
Manufacturing Tourism ICT Construction Agriculture
17.70%
14.30%
12.00%
4.30%
2.30%
10.60%
3.28%
1.23%
4.50%
2.80%
GDP Contribution Direct Employment

6. $12m
$227m
$210m $202m
$231m
$300m
6,000
15,574 17,090
14,597
15,835
15,956
50
375 442
456
490
495
2000 2008 2009 2010 2011 2012
IT Export Revenue Total ICT Employment Number of Companies
Good News – Growing Sector
Increasing Companies
Increasing Exports
Stable Employment
CAGR +7.2%
CAGR +8.8%

7. Amman is the
10th
best place to start
a technology company
in the world
4th Oasis500 Angel Network 11
References:
- Bloomberg.com
- Sindibad Business Report
for Wamda.com
Good News – Int’l Recognition

8. Some Bad News
$686m $736m
$685m
$530m $508m $317m
$883m $962m
$895m
$732m $738m
$617m
$1,538m
$1,637m
$1,721m $1,691m
$2,433m
$2,369m
$2,459m $2,308m
2007 2008 2009 2010 2011 2012
IT Domestic Revenue IT Total Revenue Telecom Revenue ICT Revenue
Declining Telecom Revenue
Overall ICT Revenue at a hold
Overall Declining IT Revenue
Declining Domestic IT Revenue
52 Companies closed in 2011, and 48 closed in 2012
CAGR +3.2%
CAGR -14.3%
CAGR -6.9%
CAGR -1.3%

9. ICT Sector Landscape
IT Export
Revenue
IT Domestic
Revenue
IT Total
Revenue
Telecom
Revenue
ICT Sector
Revenue
$12 $48 $60
$500 $560
$300 $317
$617
$1,691
$2,308
2000 2012Sources:
- Telecom: Telecommunications Regulatory Commission
- IT: int@j Industry Classification and Statistics 2012
• 500 Companies in Telecom, IT,
Online and Mobile Content,
Outsourcing, and Games
• All Number in USD million

10. • Exporting to more than 50 countries
• Major Export Markets
– Saudi Arabia $72m (24%)
– USA $62m (20%)
– Iraq $37m (12%)
– UAE $31m (10%)
– UK $18m (6%)
 Regional Opportunities
– Saudi Arabia (Over $4b IT spending) 50% of GCC
– UAE (Over $1b IT spending Annually)
– Qatar (Over $500mn IT spending Annually)
ICT Sector Exports

11. Segments and Companies

12. Sector Segments
• Operators
• ISPs/ASPs
Telecom
• Hardware
• Networking
IT Infrastructure
• Enterprise Solutions
• Emerging Applications
IT – Software
• Content
• Applications
Online and Mobile
• IT Outsourcing
• Business Process Outsourcing
• Knowledge Process Outsourcing
Outsourcing
• Online and Mobile
• Console
Games

13. Sample Companies
 Banking: CCS, Progress Soft, ManafSoft, EastNets, Focus Solutions
 Payment: STS, Gate2Play, Jabbar, Access2Arabia, MEPS, Madfo3at
 Insurance: Eskadenia, TechnoSys, KeySoft, NatHealth
 Health: EHS, ATS, Optimiza, NatHealth, N2V, AlTibbi, Eskadenia
 Education: ITG, Rubicon, Al-Hudhod, Eskadenia
 Telecom: Globitel, Eskadenia
 Gov: Estarta, Savvytek, Optimiza, SSS Process, Offtec, Primus, ITG
 HR: MenaITech
 ERP: Sermon, Savvytek, Intracom
 CRM: Eskadenia, MenaITech
 VAS: Info2Cell, MIT, BeeCell, Access2Arabia, PACT, Javna
 Web: Dot.Jo, Primus, Imagine
 Online: D1G, Jeeran, Maktoob, Jabbar
 Games: Quirkat, Maysalward, Beladcom, Mixed Dimension
 Animation: Rubicon, Kharabeesh, CurleStone, Media Plus
 Outsourcing: Aspire, Extensya, CrysTelCall, Primus, KeySoft, 4th Dimension

14. Opportunities

15. More Opportunities
E-Learning:
 Jordan Education Initiative
 Local firms delivering world-class products
– ITG - EduWave Platform, World Summit Award Winner
– Rubicon, Math Curricula with Cisco
 New models: Al-Hudhud, Nibras, Darebni
 Recently established Jordan’s ICT for Education Cluster to promote
Jordan’s ICT capabilities in Education

16. More Opportunities
E-Health:
 Electronic Health Solutions Royal Initiative Based
on VistA with pilot in 3 Public Hospitals and to
build on and replicate in other countries
 Opportunity to build health applications (Cloud,
Mobile, Infrastructure)
 Established Jordan’s Healthcare ICT Taskforce as
an open group to develop Health ICT

17. Opportunities
Telecommunications:
 Liberalized Telecom Sector
– Liberalized mobile telephone subsector
– Liberalized fixed line subsector
 Independent regulator – TRC
 Licensed WiMAX & 3G Infrastructure
 More than 9 million mobile phone subscribers

18. Opportunities
Business Process Outsourcing:
 9th globally in AT. Kearny Global Services Location Index (2009)
 Availability of necessary ingredients
– Manpower and human talent
– The “right” Arabic and English dialect
– An alternative destination
– The right telecom infrastructure
– The investment climate
– The political and economic stability

19. Online/Mobile Content and Gaming
 3% Arabic content in the world – Jordan is the largest contributor
 Neutral Arabic speaking community
 Mobile:
– Applications, Games, and Content
• Multiplatform applications, content, and games (including iPhone
and Blackberry)
 Online
– Applications and Gaming Solutions (example online payment)
– Communities (example web forums, football sites)
– Media and Content (example Online Newspapers, social media, and
directories)

20. Thank You